IMac won't let me print on both sides using my hp D2400 printer

I just received my iMac and was trying to print on both sides using my hp D2400. But, on the option page, it won't let me choose "Print on both sides". Why? How do I fix it? Thanks!!

From the HP Support site, have you done the following, as you need to:
Install or update the HP software with Apple Software Update
Choose your connection type for steps to install HP software using Apple Software Update.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03404580&lc=en #N187
USB connection
Click the Apple menu ( ), and then click Software Update . Software Update checks for available updates and updates the database that your Mac uses to determine available printer software.
Click Show Details , select any available software updates, and then click Install .
NOTE: Install all available updates for best printer performance and functionality. 
Turn on your printer, and then make sure that it has paper in the tray and that it is in a ready state.
Connect the USB cable to the printer and to the Mac. A print queue is automatically created for your printer. If the Mac already has current software for your printer, the print queue is created in the background.NOTE:If you are prompted to install any additional software for your printer, click Install , and then follow the instructions to complete the installation.
Click the Apple menu, and then click System Preferences .
Click Print & Scan , and then make sure that your printer is in the list of available devices.If your printer is not listed, click the plus sign ( ) at the bottom of the left pane, click the name of your USB printer, and then click Add .NOTE: Quit and restart any applications that were open before adding the printer to use the updated HP software features.
Hope this helps

Similar Messages

  • HP Officejet Pro K5400 - will NOT print on both sides

    I recently built a new computer and everything is working great, EXCEPT one thing...when trying to print on both sides using Google Chrome, Microsoft Word, or another program it gives me the error message below.  My previous computer had Windows 7 installed as well and my HP Officejet Pro K5400 had no problems  printing on both sides of the paper.  I tried using the Starter CD that came with my printer, but unfortunately since it wasn't for Windows 7 (only for Windows XP and Windows Vista) it will not install it.  I also went to HP's website to downloaded the latest drivers.  I was able to download them, but it hasn't fixed my problem.   By the way, I do have a duplex unit on my prtiner (in case you're wondering).  I'm not sure if my duplex unit still works, or if it's something else.  If there are any solutions that you can give to fix this problem, I would be very appreciative.  The error message is below:
    Automatic Two-Sided Printing Module Missing
    The document has been configured to print using the Automatic Two-Sided Printing Module but the module is not installed in the device.
    The document will be printed one-sided. 

    Hi,
    First remove and re-0attach the duplex accessory at the bak of the printer to enure it is well seated:
    http://support.hp.com/us-en/document/c00845167/
    Next ensure the duplex unit is set as installed within the print driver by entering the  Control Panel > Devices and Printers.
    Right click the printer icon, then click Printer Properties.
    Click the Device Settings tab.
    Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
    Now try printing on both sides and check for any difference.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Our HP laserjet , model P2050 , does not print on both sides even though the " auto rotate " box is

    checked.  Is there someway to cause the printer to print on both sides?  ( There is another printer box that  comes up in other  instances and it has a "Preferance" box which , when clicked on, gives a different way to choose  two-sided printing, and that one works to cause the printer to do as wanted.)
    The  box that shows " auto rotate' doesn't have a print preview.

    Hi @prdstudio3 ,
    Thank you for visiting the HP Support Forums. The Serial Number needed to be removed from your Post. This is From our Rules of Participation:
    Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
    If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
    Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
    Thank you
    George
    I work for HP

  • How do I print on both sides of the paper on microsoft word, excel for mac?

    My printer supports printing in both sides of the paper, and prints fine on both sides any pdf file.
    But there is no way to make it print on both sides when using Microsft Word or Excel
    How do I set it up?

    Try asking in the Microsoft Office forums. http://answers.microsoft.com/en-us/mac?auth=1

  • Print on both sides

    Hi, why can't I figure out how to print on both sides, using one document?

    Double-sided printing is a function of the printer driver if your printer supports double-sided printing. If your printer, like mine, only prints one side at a time, you can use the Paper Handling in the Print dialog box using Tiger. Click on the drop-down menu that says Copies & Pages & select Paper Handling then Page Order: Reverse & Print: Even numbered pages. For the second side, leave Page Order: Automatic & set Print: Odd numbered pages. If you use a printer that has a separate manual feed tray, you will need to change to that tray by selecting Paper Feed from the Copies & Pages drop-down & select the tray you will use. Whether the pages will need to be face up or face down & which edge should be fed first will vary depending on your printer.

  • Adobe Reader 11.0.07 defaults to duplex printing. Is there a way to set the default to leave that "print to both sides of the page" box unchecked?

    Adobe Reader 11.0.07 defaults to duplex printing. Is there a way to set the default to leave that "print to both sides of the page" box unchecked?
    I am working on an end-user's computer, I just updated to the newest Adobe Reader and they don't ever print duplex. I want to be able to have the "print to both sides" box unchecked on the print dialog by default. Is there a way to do this? I have the printer settings all set to 1-sided but it is adobe print dialog settings that keep messing it up.
    Thanks!

    Hi John,
    Have you tried repairing Reader and checked?
    Does this issue occur only on this machine or are you facing the issue with other computers as well which have updated to Reader 11.0.10?
    Regards,
    Anoop

  • Automatically printed on both sides with j6480 printer

    I have a DeskJet 6480 that printed automatically printed on both sides using vista but now that am using windows 7 it will not automatically print on both sides. why?

    Hi,
    Have you updated its driver ? Please download from the following link for Windows 7:
      http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3635378
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • My iMac won't let me update to OS X v10.6 Snow Leopard.

    My iMac won't let me update to OS X v10.6 Snow Leopard. It's year of manufacture is 2007 and when I try to install Snow Leopard it now says that it cannot be upgraded on the iMac. Normally it wouldn't bother me but Chrome and Firefox no longer support 10.5! Do I need a new Mac?

    Are you using gray system disks from another mac? Normally that message means you're trying, for example, to use disks delivered with a MacBook to install on an iMac. The system disks are locked to the systems they are delivered with and can't be used on other mac hardware.
    If that's the case here, call the online Apple store, which in the US is at 800-MY-APPLE, and order a retail copy of Snow Leopard 10.6.

  • HT1338 I'm Trying to upgrade from Mac OS X 10.5 to Mac OS X 10.6, but my imac won't let me... and yes it's intel based

    I'm Trying to upgrade from Mac OS X 10.5 to Mac OS X 10.6, but my imac won't let me... and yes it's intel based

    Hello, what exactly happens when you try?
    Os it a Retail Install Disc, or did it come with a different Mac?
    Fo you have enough RAM & Free space?
    Snow Leopard/10.6.x Requirements...
    General requirements
       * Mac computer with an Intel processor
        * 1GB of memory (I say 4GB at least, more if you can afford it)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.

  • HT5934 My iMac won't let me drag, and drop anything from the desktop to other files on the desktop, or anywhere else.

    My iMac won't let me drag, and drop anything from the desktop to other files on the desktop, or anywhere else.

    This procedure is a diagnostic test. It makes no changes to your data.
    Please triple-click anywhere in the line below on this page to select it:
    ls -@Oaen | pbcopy
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    Wait for a new line ending in a dollar sign ($) to appear below what you entered.
    The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
    The Terminal window doesn't show the output. Please don't copy anything from there.
    If any personal information appears in the output, anonymize before posting, but don’t remove the context.

  • I dowloaded an album to my iPad from iTunes and now I have no iTunes app and all music on my iPad has disappeared. My iMac won't let me sync because it thinks all my music is already installed/

    I dowloaded an album to my iPad from iTunes and now I have no iTunes app and all music on my iPad has disappeared. My iMac won't let me sync because it thinks all my music is already installed/

    You now need to get your pictures back! The similar to you, after I updated my iPad Mini, I can't get my some files on device. I tried many ways, fortunately, I got a tool from http://tinyurl.com/Data-Recovery-iPhone to help me recover lost files easily! It supports iPhone, iPad, iPod, etc iOS devices!

  • HP officejet 4630 won't print on both sides of paper

    Cannot print on both sides of paper. The backsideprints first, then wait for ink to dry, front side starts to print then stops with a windows error message popping up on screen saying cannot print document.
    I have found that I cannot print multiple pages either. For example, I decided to print the 4 page document as single pages only (since double sided wouldn't work) and the results were first page prints second page prints about a third and then all stop with error message that printer cannot print the pdf document. so I had to select each page seperately to finnally get all four pages printed. HP print and scan diagnostics says theres is no problem. Windows diagnostics says there is no problem.
    Obviously there is a problem can any one offer advice and solution?
    Thanks
    Kimoho
    This question was solved.
    View Solution.

    Hello Kimoho,
    Could you please check to Duplexer unit seem installed on printer properties and in the printing preferences section is it selected to print on both side.
    If its not seem installed, adjust to it installed and try again.

  • How do I get my HP 7520 to stop printing on both sides of the paper?

    I do not know why, but my HP 7520 Printer started printing on both sides of the paper rather than one side.
    How do I reset it to print on only one side

    Hi @Wineroth 
    I can help you disable the duplex printing feature. I suggest resetting the printing system to delete all printer presets. I suspect something was saved at some point that is causing the printer to print 2 sided. 
    OS X Yosemite: Reset the printing system
    Please let me know if this resolves the issue,
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • I have an HP Officejet plus since changing to the Lion os i can't print on both sides of the paperLion

    Since changing to lion I can't print on both side of the paper, I have ticked all of the boxes and nothing changes there is no double sided print box on the print set up screen. I know that the problem is with the iMac as I can print double sided from my iPhone and iPad.

    Hello Kimoho,
    Could you please check to Duplexer unit seem installed on printer properties and in the printing preferences section is it selected to print on both side.
    If its not seem installed, adjust to it installed and try again.

  • Using Brother printer, can't print on both sides.

    I installed OS 10.5 and now my printer is giving me almost no options other than just to print, including no option to print on both sides. Please help! Thanks.

    Thanks for providing that information Brisle .
    The software is installed by the Apple Updates. Unfortunately the two-sided feature will not work properly on Yosemite.
    Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
    Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Laserjet P1102w)
    If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
    I believe with Maverick and Yosemite, the software won't prompt you to flip the paper. The printer light will blink, if you open and close the cover though, it will continue to print. That is the only workaround at this time.
    I will check into this further. The Manual Duplexing Only Prints on One Side. Disregard the operating system.
    Sorry to have to be the bearer of bad news.
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

Maybe you are looking for

  • Unable to delete or combine pages in Acrobat Pro 9

    I am using Acrobat Pro 9 and want to delete a page and then add a page to an existing pdf document that was created in Adobe 9 Pro to begin with.  I have tried using the "pages" tab to create thumbnails and then highlight the page I want to remove an

  • Phone stuck in Recovery Mode - cannot restore (error code 9)

    Help. I tried to update my iPhone to the latest software and instead of doing this it has now gone in to Recovery Mode (with the yellow triangle and the message to connect to iTunes). When I reconnect it to iTunes it tells me that I have to restore t

  • Removing menu from Flash video in Dreamweaver

    I have used the Flash Encoder to convert some videos to FLA. I am now using Dreamweaver, "Insert->Flash Video", to add a FLA file to a web page. I got the video in fine and it plays on the page just fine. I would like to remove the menu from the vide

  • Multiple Users without LMS

    Is there a way (without an LMS) for multiple users to simultaneously access a single Captivate file?

  • Carriage returns on  external tbl

    version 11g Just looking for some help. Built an external table from a csv file. One of the columns in the csv has fields that have data like so : From Submitter: Testing the tools was working well. Please see below comments. Tom Stevens (JRP Design)