IMac won't start in mac. Will only start in Windows, option key won't work to allow me to get to mac side. downloaded avast last week. Worried this could be the problem??

iMac was making a strange sound yesterday. I shutdown and restarted now it will only boot in windows vista. I've tried option key that doesn't work, I've tried command R no luck. I've left un-plugged, not sure what to do. I don't even get the white screen like it's trying to load, it goes directly to windows vista, once in windows I can't get anywhere to try and go back. I did download avast the other week, it seemed to be running fine until yesterday. UGH

If you are running OS X "Lion" or later, boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. For Snow Leopard, start your Mac while holding the c key with its original OS X Install DVD inserted in its optical drive.
At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
If you manage to boot OS X, uninstall Avast. Its effect on a Mac has progressed from complete and utter worthlessness to maliciousness.
Be sure to use its latest uninstaller, which will remove it completely.

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Mac will only restart in Windows via Bootcamp.......Help!!

Ok....My Mac has XP on BC 2.1. When I click the bottom right hand corner in Windows to restart in Mac it only restarts in Windows. Then When I'm in Mac and there is a software update, still, it only restarts in Mac OS. Last, when I go to system preferences, and Startup Disk, it still only will restarts in Windows. WHAT!?! It will however let me select Mac when I hold Option Key at boot then it Will boot into Mac. Any ideas why?

I would love to edit this post but I can't. I meant to say that it even restarts after an Apple Software Update in Windows. Basically anytime it restarts (even if I tell it not to) it is in Windows. The only exception is for when I hold option key, then I can get it into Mac. And my OS is 10.5.6 not 10.4.6.

V3.6.17 keeps downloading forever. A message says that it will be installed the next time firefox restarts and I keep restarting but it keeps downloading, and never installing. What could be the problem?

I am currently using firefox v3.6.16, and running windows 7 ultimate. Under the help menu I keep seeing "downloading firefox 3.1.6.17" and when I click on that option a window comes up showing v3.6.17 downloading. After it is complete a message states that it will be installed the next time firefox starts. I then restart firefox but the same events happen again!. It is annoying to say the least. What is the situation?

You can try to clear the Flash local storage and settings if the problem is with the Flash plugin.
*Windows Control Panel > Flash Player > Storage: Local Storage Settings
**Remove a specific domain: Local Storage Settings by site
**Remove all domains: Delete All and Delete Data
Flash Website Storage Settings panel:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
Global Storage Settings Panel:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

I would like to know how to contact someone in Verizon corporate to file a complaint. I have received the absolute WORST customer service over the last week from this company! The customer service agents promise to call me back and then never do. The la

Verizon Wireless has the absolute worst customer service I have ever received. The in store reps are unprofessional and spend more time texting and taking personal cell phone calls than in helping customers. They are not at all knowledgeable and even state they do not know what they are doing. When you call customer service you get jerked around and passed from one person to the next with no one knowing how to fix my billing issue. I have received NO call backs that were promised and the latest person I spoke to was incredibly rude. Sanita from Sacramento refused to even give me her last name or the last name of her Manager Nick so that I could follow up. I am incredibly disappointed at how poorly I have been treated. I will make sure to tell everyone I know about this experience and as soon as my contract has expired I WILL be leaving Verizon services after 10 years with the company!!

This is a customer to customer forum, so this is not the place.
What is going on with your account? maybe we can help you.

My iPod Classic (the older version) will only start up, what to do?

My iPod Classic (older version) will only start up but as soon as it starts up it turns itself off again and it makes quite a loud clicking sound when it turns itself off, I have had it plugged in for quite a while and in the first 30 minutes of having it plugged in it said very low battery but then turned itself off, I have tried resetting it with the menu and the middle button and I can't connect it the computer that it has been synced with either, I really need my iPod and I really don't know what to do to fix it, is it the battery or the cable or something small like that? I'm not sure whether it is charging from the wall socket either.

- After being connected tot a charging source for half an hour, reset the iPod.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Connect the iPod to your computer and and if it shows in iTunes restore the iPOd.
- Next see if placing the iPod in recovery mode will allow you to restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Sorry I missed that you said you dried it in your first post.

My ipod will only charge when i fiddle with it and hold it in a weird position, i've tried a 2 new chargers but i still have the same problem, any ideas what to do?

my ipod will only charge when i fiddle with it and hold it in a weird position, i've tried a 2 new chargers but i still have the same problem, any ideas what to do?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. (is this what you meant by charger?)
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT1199 my mac pro will not install updates or new software such as printers what could be the problem

I have tried to complete updates and install software and for some reason it will not update or install new software such as a printer. What could be the problem

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

Hi, Mac will not start

Hi, Last night i downloaded flip for mac & a Samsung software (propably Windows) for my mobile phone... before shutting down i was asked if i want to install & restart, i said yes, after installation, now my mac will not start.... how can i go about this problem?

waynefromhockenheim wrote:
Hi, Last night i downloaded flip for mac & a Samsung software (propably Windows) for my mobile phone... before shutting down i was asked if i want to install & restart, i said yes, after installation, now my mac will not start.... how can i go about this problem?
Flip4Mac shouldn't have been a problem.
The Windows version of anything won't run on a Mac, the binaries are different. So no "PC Studio".
So the only thing I see is a Mac version of Kies, which allows you to manage your Samsung phone.
The spec call for a 10.5 or later, is very unlikely to work with 10.6.8 or 10.7, as there was some "changes"
Usually holding shift key while booting disables the third party kext files that cause the computer to freeze, which would allow you to remove the offending ones from your System/Library/Extensions folder.
Your remedy would be to hold c boot off the 10.6 installer disk (or hold command r boot if on 10.7) and simply overwrite OS X with a fresh copy (leaves your files and other programs alone), that will bump out the Samsung hacks in OS X itself, then immediatly software update to 10.6.8.
If you need replacement 10.6 grey disks then call Apple with a credit card and your serial number (about this mac >more info)
There is nothing you can do at this point without a fresh version of OSX 10.6, unless you know where all the Samsung hacks are and can remove them from Single User mode (aka root)
https://discussions.apple.com/message/16276201#16276201

Firefox 4 beta8 will only start in safemodus but not normaly

I use firefox 3.6.13 parallel to firefox 4 beta 8. Beta 8 will only start in safemodus, not in the normal form. In former time, beta 7 starts without any problem

I have firefox 3.6.13 and 4.0b8.
Beta is installed by default in a different location. I have also set it up with its own profile. I have not noticed problems. I am assuming the compatibility checker worked as it set itself up without firebug, as that was not compatible, I later installed a firebug alpha for the firefox beta.
To create additional profiles the easy way use [[Managing profiles|Profile Manager]]

TS2570 Mac will not start up after software up date, just screen with Apple logo and spinning icon?

Mac will not start up after software up date, just screen with Apple logo and spinning icon? I have tried safe start up, unplugged all other cables, no luck?

How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Hi my airport router ( ateast i think this is where the problem originates) has been turning off intermittenly for the past week, when it does this NO devices recieve internet connection, mac, pc,iphone, ipad, wireless or hardwired directly to the router

Hi my airport router ( ateast i think this is where the problem originates) has been turning off intermittenly for the past week, when it does this NO devices recieve internet connection, mac, pc,iphone, ipad, wireless or hardwired directly to the router. However they all show to be connected with their corresponding bars and the ip's are all fine. Earlier today it started flucuating on and off about every 5 min making work impossible and now it seems to be completely broken (im currently on my iphone connected though its own internet) Does anyone know how or ehy this happened and how i can fix this? And to know if this originates from the router or something else entirely. Thank you!

Hi - some clarifications would help narrow down some symptoms - just what has been turning off? - has the light been solid green but the modem isn't providing wi-fi? - or is the light flashing yellow with no internet? - which can mean several things - does the light go out completey? - so if you can report on exactly what is happenening and when, maybe someone can help you - we also need to know if there any error messages along the way - we also need the types of devices involved and how they are attached - kind of like a nework map - the more info that you provide, the more answers you will get.
Regards,
Charlie -

Lenovo G555 will only start 1 in 10 times

Good day all
I have a Lenovo G555 that will only start about 1 in every 10 attempts and is slowly getting worse.
When it does come on, it seems like I have to hold the power button for 15 seconds and when I release it - and if I'm lucky - it may start.
Does anyone have some ideas on what the cause might be? When it does turn on, are there some diagnostics that I can run to pin point the problem.

Hi Andrew,
I’m sorry to hear that the issue persists even after performing Flee-Power troubleshooting step in your G555, the only available option to check the issue is to turn ON the Laptop using AC Adapter only without the Battery connected and if the issue persists, performing OSRI (Operating System Re-Install) will confirm that the issue is Hardware related.
To perform OSRI click on OKR (One Key Recovery) button in the computer, below is the link to download the User Guide for the steps to perform OSRI and refer page no. 1 to locate the OKR button and page no. 22 for the steps to perform OKR.
NOTE: Please backup the data in the computer before performing OSRI, as the data will be completely erased.
Lenovo G555 User Guide
Hope this helps!!!
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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I installed Yosemite and my mac will not start

I installed Yosemite and my mac will not start, as I can reload the previous system

Hi c.perez,
Welcome to the Apple Support Communities!
I know that it can be both frustrating and concerning when you cannot turn on your computer. In this situation there are several troubleshooting steps that I would recommend. Please use the attached article as a guide for troubleshooting.
Troubleshooting: My computer won't turn on - Apple Support
Have a great day,
Joe

I have an IPad 2 and an Iphone4, but as it suggests that I can click a photo on my iPhone and the image will also reflect simultaneously on my IPad does not happen, though I have activated cloud on my iPhone. What could be the problem.???

I have an IPad 2 and an Iphone4, but as it suggests that I can click a photo on my iPhone and the image will also reflect simultaneously on my IPad does not happen, though I have activated cloud on my iPhone. What could be the problem.???
Also in my iPhone4 the photos that I have downloaded manually from my computer cannot be erased from the phone, how do i do this.???

Sounds like you are not running iOS 5 ..........
Update your iPad 2 to iOS 5............
I purchased an iPad 2 for my wife for Xmas and it did not come with iOS 5 so I had to update it......
http://www.apple.com/icloud/get-started/
http://support.apple.com/kb/HT4972

Hello. When I connect my imac Start, as usual, comes the start signal and then the white screen with the load signal then nothing happens. What could be the problem?

Hello. When I connect my imac Start, as usual, comes the start signal and then the white screen with the load signal then nothing happens. What could be the problem?

Presuming you get the chime, most of your Mac hardware is working and has passed the first part of the power-on self-test.
If the screen comes on, basic graphics is working.
The dark gray Apple is not present inside the Mac -- it must be loaded from a boot device. If the dark gray Apple appears, at least one of your boot devices has some capabilities. The flower petal/gear moves while Darwin is initializing and loading. If it stops immediately, something is terribly wrong.
When the screen turns blue, Mac OS X has loaded and your graphics card transitions to Interrupt-driven operation. LoginWindow task draws the login screen, and Mac OS X is ready for login.
What could be the problem depends on where in the process it stops, and whether the power light is blinking.

IMac won't start in mac. Will only start in Windows, option key won't work to allow me to get to mac side. downloaded avast last week. Worried this could be the problem??

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