IMac won't Start - weird problem

Hi
I have an iMac revision B running Tiger. During the last several days I had my government e-mail being forwarded to my mac due to my being out of the office. Apparently the mailbox in my government account became full and the NavyMarineCorps Instranet (NMCI) sent a bunch of messages saying my mailbox was full and blocked me from sending mail until I emptied it. I obviously could not do that until I got back to the office.
Well after that my iMac started acting strange. First the mail froze and then wouldn't let me restart mail mail saying my home folder was full. I shut down my machine hopeing to correct the problem and now it won't restart. It gets the gray screen and twirling ball and then the fans kick in at full speed but nothing else.
Any suggestions? Help please.

Have you tried booting up from the DVD that shipped with the iMac? Do this and make sure you actually have room on your hard drive. If so, slecet the drive in utilities and repair permissions.
Leave a message with additional details and someone will no doubt be able to assist you.
Also, if you have Applecare, (or maybe within the warranty phone call period) it would be worth a call to Apple tech support and they would be able to assist you as well.

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My suggestion would be disconnect the iPod. That's just me though.
http://docs.info.apple.com/article.html?artnum=93953
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See if any of the suggestions in this link help:
http://support.apple.com/kb/TS2570

IMac won't start - should I reinstall OS?

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Occassionally it will start up, and everything seems normal until suddenly the beach ball appears and everything freezes. 99% of tries it won't start up (i get the ? folder). Is it worth erasing the disk and reinstalling everything to see if a fresh start will help, or is it likely that the hardware is damaged?
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I've just suddenly had the same problem - for no apparent reason as far as I can tell. The night before last I switched off my iMac as normal, and yesterday morning switched it back on. At first it would start, but crashed as soon as I tried to start any applications. Then it wouldn't start at all, and just got as far as the gray screen with the apple on it. After trying resetting the PRAM, switching on and holding the on button for 10 seconds, it was no different...
So, I tried doing a archive-reinstall from the original leopard DVD I bought from apple. This did a successful disk verification, but then said it couldn't install mac os due to a problem with the basesystem package. After that it wouldn't let me try another archive-install and only gave the options to install as new, or erase and install. The latter I don't want to do, and the former just gives the same basesystem error... All I get now is a flashing folder with a question mark and not even the gray screen...
I have tried using the diskutility to verify/ repair the hard drive and it says all is well...
I have heard this may all be due to dodgy RAM chips, but I have never messed with them or altered them. It just seems odd they should suddenly fail when they were working fine before.....
Any ideas would be much appreciated. A lot of data at risk
Dan.

IMac won't start up passed the grey screen

Last friday my iMac (late 2006, 24", 2.33 duo core Intel, OS 10.6.8) gave me the spinning beach ball.
Restarting resulted in: first the apple screen with the progress indicator, followed by grey screen..
That was it. It hangs at the grey screen.
I've been busy this weekend testing all kinds of ideas to get my imac to fully start up again.
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I flushed NVRAM, wild guess, but nothing changed.
Starting up in safe mode doesn't work.
Starting up in recovery mode doesn't work.
On the upside, I was able to start my imac up in Target mode. Using the host computer and Disk Utlity I can see there's nothing wrong with the HD. All the data is still there!, so later today I'll make a copy of the complete HD, hoping/thinking that I won't copy whatever is wrong.
I had Disk Utility repair all the permissions.
I've used the host computer to reinstall the OS on my imac.
But on start up my beloved iMac still won't get passed the grey screen.
I'm thinking something goes wrong before my Mac even gets to the HD. Maybe it's the firmware, but I'm not really sure that firmware matters in this case. And I wouldn't know how to reinstall the latest version of firmware because my imac won't start up from it's disk drive
I'm thinking maybe something could be wrong with the graphic card's RAM, though on start up I can see the apple logo just fine.
I'm not able to start up from CD, I've tried that because I wanted to reinstall my OS (before I figured out how to do that in Target Mode) by putting the OS disk in my imac's own disk drive. Staring up with the C key still gets me the grey screen. Staring up with Option key shows no other option but the HD.
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Any help is greatly appreciated!
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Hi Jan,
If you have another firewire Mac you can check if the HD of your Mac is OK by connecting them with a firewire cable and use target-mode. That way I found out my HD was just fine.
It also offers you the chance to run a diagnostic program to check if anything else is fine. I used TechTool to do that. But everything checked out fine.
In the end I decided the problem is probably hardware. Some electronic part that broke. Very frustrating that some small transistor or so is keeping me from using my otherwise fine iMac.
I contacted a repairshop that also works for the local Mac retailer. They told me my iMac was concidered 'classic' and therefor it wasn't economically not worth the trouble trying to repair it.
I gave up, took two weeks to mourn the loss of my beloved iMac, and bought a Mac mini.
FrankV
Judging by your name I'm guessing I could've anwered this in Dutch.

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My Imac has been out of warranty coverage for a while, how do I know if it's hard ware problems before paying for service?
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Yes, I have backed up and deleted old files using target disk mode with an old macbook. It's just the larger files I didn't have enough space and disks for. I really appreciate your help on this as I've never had any mac issues before this so am not really sure what to look for.

IMac Won't Start Up/Boot

My iMac won't start up. I've tried holding all kinds of key combinations while I turn it on, but it doesn't even get that far. It gets stuck on a folder with the Apple picture alternating with a question mark. It doesn't do anything else for a while, and then the fan turns on (???).

This is indicative of a corrupted system or drive. The first thing to try is:
Repairing the Hard Drive
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
If this doesn't solve the problem then you will have to reinstall OS X. If the drive tests out OK per the above then you can reinstall without erasing the hard drive:
How to Perform an Archive and Install
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.
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20" imac won't start up-flashes between blank grey screen and black screen

20" imac
2GHz Intel Core 2 Duo
Was running system 10.5.8 just fine. Worked great.
But then I wanted to give the imac to a relative. And so, I tried to boot from the original grey mac install dvd to wipe the hardrive and set the imac back to factory specs.
But it wouldn't boot off the dvd. All It would do at restart was to flash slowly back and forth between blank grey screen and black screen. So, I tried the Leopard update dvd. Same results. So I zapped the pram and tried again. Same results.
If I just pushed the start button tho.. the imac would start right up and run fine. However, I didn't want to give it to someone else with all our information on it.
I finally restarted it and held the "T" key to turn it into a giant firewire drive, hooked it up to our other 20" imac, and used the disk utility from the second imac to erase the drive of the first imac. Then I inserted the grey install dvd into the second imac and selected the drive of the first imac and ran the install process.
Now, the first imac won't start up at all. Just a continual grey screen for a bit, than a couple of buzz sounds in the machine and then the black screen... than back again.
It ran great before I erased the drive and re-installed OS 10.5
What's wrong? How do I get the machine to either boot off the install cd?

So, I've figured out a little more on the first machine. It's a 20" 2.6 GHz Intel Core 2 Duo running 10.5.8.
It ran great. But, I wanted to erase the hard drive and reinstall the OS system before giving it to a relative.
I found that although the optical drive would read and write to normal cds and dvds, the machine would NOT boot from the grey start-up disks I had on hand. ( I have two imacs, and I tried both sets of dvds without success.)
I zapped the PRAM, and used disk utilities via firewire connection from my other 20" imac to check the hardrive and make repairs. Disk Utilities couldn't find any problems. So, using disk utilities from the other imac, I erased the first imac's harddrive and then used the install dvds on the second imac to install the original OS to the hard drive of the first imac.
(looking on the hard drive of the first imac, I can see all the contents)
However, the first machine will not start up. It just switches from grey....to black..... then grey..... and then black again.... over and over
Why won't it boot from the newly installed OS on it's own hard drive?
And Why won't it boot from the original install dvds?
How can I get it to start up again?

My iMac won't start normally it will start on safe boot unless I start in verbus mode single user mode or reset the pram but if I start this way it won't sleep

help mi imac won't start normally

Hello!
Can you tell us what happens?
I’ve offered the steps below to similar posts in the past and they helped out getting to the solution (or at least find the cause). I suggest them to you too in this case. It will take you about 30 minutes or less to do these, depending on how bad the problem on your Mac is.
The goal here is to boot your Mac to the so-called Recovery partition where you’ll have a chance to repair the disk and the disk permissions using the Disk Utility and Password Utility. This might solve your issue and even if it doesn’t- it’s still a decent maintenance step to perform. These steps won’t erase your data or reinstall your Mac in any way if you follow instructions carefully.
Here’s how:
1/ Make sure your computer is completely shut down.
2/ You’ll have to be quick next: Press the Mac’s power button. As soon as you either hear the loud chime, or see the display light up - usually after a second or 2 - on your keyboard press [cmd] + [r] Keep these keys on your keyboard pressed until you either see an Apple Logo with a loading bar or a spinning gear.
After a few minutes, you’ll be presented with a Utilities screen. This is the Recovery partition. If this step is already giving you problems, try using a USB-keyboard. It doesn’t have to be an Apple-keyboard. If you have a Windows-tailored keyboard laying around, use the “Windows-flag” key in stead of the [cmd]-key and it should also work.
3/ Choose Disk Utility and click [continue]
Disk Utility will display your computer’s harddrive in the left column. The default name for it is “Macintosh HD” and is usually the second one from the top. Click on it and click on the [verify disk] button. This will check your “Macintosh HD” harddrive partition for errors. If found, click [repair disk] unless you have a Fusion drive in your Mac and it says [fix] instead of [repair disk] please tell us before you continue! For a screenshot of what I mean, check this article from Apple: http://support.apple.com/en-us/HT202574
4/ Once done with the verifying or repairing of your “Macintosh HD” click [repair disk permissions]
This will check your partition for permissions errors. A common myth about this feature is that it will fix all permissions issues on your Mac, which is not true, but it will fix most systemwide issues. Also, here is a list of error messages that you can safely ignore if they pop up:
http://support.apple.com/en-us/HT203172
5/ Lastly we shall do a permissions/Access Control List repair on specifically your user’s home folder with a somewhat hidden tool in the Recovery partition. Close Disk Utility and find the menu called “utilities” in the top left corner of your computer’s display. It’s in between the menus “edit” and “window” Don’t be confused with the menu called “os x utilities”
Choose Terminal. A somewhat old-fashioned looking window will pop up, waiting for a text command from you. This is the Terminal.
After the # type: resetpassword and press return. Note that there is no space between ‘reset’ and ‘password’
What you’ll see next is an rectangular window that gives you the option to reset passwords. We are not going to that, however. Instead, click on “Macintosh HD” at the top. In the pull-down menu below that, choose your user's accountname. Skip all the rest and at the very bottom click the [reset]-button.
A spinning gear will appear and may stay on for a second or several minutes. It’s hard to predict exactly how long.
If you have multiple users on your Mac, I advise you to repeat this step for all your users.
We’re ready to reboot your Mac now. Click on the Apple Menu and choose “startup disk” Choose to boot from “Macintosh HD” Please let us know if this solved your issue, or if the steps above did not work, or could not be performed for some reason.

Early 2008 iMac won't start up. Goes to apple logo and freezes

Early 2008 iMac won't start up. Goes to the apple logo but it has a couple of yellowish stripes on it. Then the whole screen gets the stripes and it freezes. Does the same thing using another start up drive or a recovery drive. Running Maverics. Help!

I work at an Authorized Apple Reseller and we are having the same problem with one of our showfloor models.
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Possibly Related Issue: Several days leading up to this issue, the computer was very noisy. It sounded like the hard drive was working overtime on indexing or something, but it ran fine and spotlight wasn't even indexing at all. I walked by it yesterday and noticed it wasn't on. I pushed the power button, and the problem it has now started.
I will keep searching the forum for a solution, but I have a feeling this is a hardware issue that will need to be serviced by Apple.
Sidenote: If anyone has any experience contacting apple as an Apple Reseller about repairing a computer before the warranty starts, any advice would be greatly appreciated

My iMac won't start. I have to press T and mount it to an old G4.

My iMac won't start. I have to press T and mount it to an old G4 then eject then boot but slow and lots of beech balls. First aid says it has a 'Invalid key length' in 1 volume and can't be repaired. Will an upgrade to Mountain lion from Snow Leopard help or Disk Warrior as my files won't install.

Thanks PATRICKMELE for your response, however I'm not sure if my Time Machine backup is trustworthy. I had a problem with that about 2 weeks ago and I took to an Apple Genius who ended up wiping my Time Machine backups. The new backup took 9 days and now looking at Time Machine Preferences it shows 1.59 GB of 3TB available; Oldest backup: None; Latest backup: None?
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IMac won't start with Thunderbolt Display connected after firmware update

After updating my thunderbolt display firmware to version 1.2 this morning via the App Store, my mid-2014 iMac won't start up with the external display connected. I can get the iMac to start up only by disconnecting the display's thunderbolt connector. After the iMac comes up, I can reconnect the display and everything appears to function normally. I've tried several restarts and the iMac won't start up with the display connected. Anyone else experience this?

Hello rameta,
It may help to reset your Mac's SMC and PRAM.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Reset your computer’s PRAM
http://support.apple.com/kb/HT1379
Cheers,
Allen

After installing update, iMac won't start up

After installing the last updates my iMac won't start up, starts what look like install then just shuts down.

Would you care to tell us what exact model and version of iMac and what version of OS X you are using? We need a hint to help you.
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IMac won't start without install disc

Hi, I'm new to all of this. I tried resetting my admin password using install disc on my iMac as I'd forgotten it. Now iMac won't start without disc. If disc is ejected on restart apple logo flashes between no entry sign and folder with "?" on it. Will start up with install disc in, but then wants me to choose language and install OS. Tried repairing and verifying HD and all seems ok. Tried holding option key and selecting HD on startup, but same outcome - choose language and install OS. How do I get back to normal desk top? Do I have to install OS again? Will I lose data? Please, please help! Thanks.

It should only take a minute or so at most to boot from the DVD.
If your sure you have the correct Install Disk for that iMac, I'd start over. Then if it still doesn't work then perhaps a trip to your Local Apple Service Provider with the Disk or Disk and iMac is in order.
http://www.apple.com/buy/locator/service/
Alternately using the correct Disk as per the following article, see if you can run the Apple Hardware Test? > http://support.apple.com/kb/HT1509

G5 iMac won't start! Help needed.

Got a new intel iMac. Gave my husband my old G5 iMac (not intel). It was working perfectly. For some reason unknown to me, he decided he was going to reinstall everything from scratch so he grabbed the first disk he saw and put it in the computer. It was the startup disk for an intel computer & NOT for the iMac G5.
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The screen can't find the driver (no surprise) and says "panic: we are hanging here...." I can't get the disk out of the drive. Service contract is up. Is there a way I can connect my laptop to it and get it to respond & spit out that intel disk? Perhaps if I open the cover up, I can into the CD drive and get the disk out. All ideas appreciated.

Quote
J.C posted "Re: G5 iMac won't start! Help needed." on Feb 4, 2008 4:53:20 PM.
Hi Mel Kev
Have you tried holding down the left mouse button when you turn the computer on. Holding down the left mouse button should force eject the disk.
Hope this helps
J.C
UNQUOTE
And it WORKED! (I really wasn't in the mood to do surgery on the computer this evening). Thanks all!!! You are awesome!
Now, if I can just find the original installation disks.... They are in this drawer somewhere....

IMac won't Start - weird problem

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