IMacs randomly not recognizing keyboards.

iMac 21.5", Early 2013 Models
I've got a problem with several iMacs that are refusing to recognize their USB keyboards. Come in the next morning and you'll get an error message on the login screen that there is no keyboard detected. No devices are associated with Bluetooth, and Bluetooth is infact turned off. The keyboards are unresponsive, and the LEDs on the mice do not light up. Now the mice are plugged into the keyboards when this happens, but if I plug the mouse into a USB slot on the back of the iMac it works just fine, including the same one that the keyboard was plugged into.
If I swap keyboards with another iMac that isn't having the problem the keyboards will suddenly work on both machines. It's only if I reset the SMC and clear the NVRAM can I *sometimes* get the keyboards to respond. I've replaced the keyboards with brand new replacements, and the issue randomly persists on the same machines. MRI isn't detecting any issues, nor has ASD EFI & OS. The occurance of this issue is totally random.
Any Ideas?

Bump.
Still having this issue.

Similar Messages

  • My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?

    My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?

    I have an external firewire burner; it never shows on the desktop unless I insert a CD or DVD - that icon will then show (if I have my preferences set to show those on the desktop). Hae you checked in Disk Utility (Applications > Utilities) to see if it is listed under drives?

  • I downloaded carbon copy. transferred entire internal hd  to new replacement HD  thru USB.  computer booted from replacement hrdrive. then installed replacement hard rive into iMac. when rebooting imac did not recognized new replacement hd.

      i downloaded carbon copy. transferred entire internal hd  to new replacement HD  thru USB adapter kit.  computer booted from replacement hrdrive. then i erased the internal hardrive and reloaded the operating system.( i needed to find out if the hard drive was bad or virus/worm was the cause). then installed replacement hard drive into iMac. when rebooting, imac did not recognized new replacement hd. i also upgraded memory at the same time.  ok what did i do wrong. do i have to remove the new replacement hardrive to extract the data.

    It should not matter. CCC will "clone" the recovery partition as well, but not knowing exactly what operation you had CCC perform it is difficult to know what may have gone wrong - it has many customizable options and you have to choose the correct one.
    I have performed the same transplant as you described and didn't have a problem, but if your Mac is not recognizing the internal HD you really have no choice other than to reinitialize it as suggested. After that, install OS X, upgrade to Mountain Lion if required, and migrate your old account(s) from your backup.
    my backups have backups.
    I assume you didn't mean that literally. Have redundant backups - don't "back up your backups".

  • IMac is not recognizing USB connections. Memory Stick, Elephant Storage do not appear as connected devices anymore. Is there an easy solution?

    My iMac is not recognizing any USB connections. Memory Stick and my Elephant Storage do not appear as connected devices anymore. Is there an easy solution?

    Then try smc and pram reset. 
    Did you try the logout/in?  Of course this is redundant if you do the smc and pram reset.

  • My imac is not recognizing my iphone 4s, what's to be done

    my imac is not recognizing my iphone 4s, what's to be done

    try another usb port
    try another cable
    update itunes to latests
    check if iphoto can see it
    test with another computer to see if it does detect it you can use a windows pc too
    if non of those tests give any success then one should suspect the connector in your iphone is damaged

  • Apple monitor not recognizing keyboard

    My 7 day old Apple 23" monitor is not recognizing my 7 day old Apple keyboard (hardwired, not wireless). I am using a MacBook Air. All was fine until last night.
    Suggestions?
    Thanks!
    Elizabeth

    Some similar things but not many. I have not changed anything in the computer. Update , I did borrow a VGA to VGA cable was able to get this to work. But for the life of me I cannot get a signal from  the Displayport. Also I tried a Displayport  to DVI-D cable with no results. I would like to use a digital signal rather than an analog. Maybe I will try to update my Bios.
    Thanks for your reply. Anybody else had this problem?

  • MacBook not recognizing Keyboard and trackpad

    Our white MacBook has suddenly devepoped the problem of not recognizing any of the internal input devices. A dialog box appears seeking keyboard and trackpad connections over bluetooth on the desktop after start up. I was able to work around this with a USB keyboard and mouse. What might be the problem?

    sorry you say your built in trackpad.  and your built in keyboard.  reboot.  reset your pram.  maybe your smc
    see if that helps

  • Help - Imac is not recognizing Ipod, Ipod already in use?

    Hoping someone can help. I am posting this in this forum and in the Ipod forum, since I am not sure where it should go.
    My son has a new G5 Imac that has been working great. He has the 60 gig Ipod Photo that has been re-configured from his original PC to now use with the IMAC and it has been working great, until now.
    He had a problem with his IPOD and received a bad nasty error message and had to have it replaced under warranty. Tonight he plugged the new IPOD in and the IMAC did not immediately recognize it at all. So went to install the software and his IMAC told him that the IPOD needed to be updated, and when he went to update it he got a message stating that it is in use by another program and cannot be loaded or modified. There is no other program that is using the IPOD at the moment that he knows of.
    I am hoping that this is a situation that can be easily rectified. I am a MAC novice and have no idea where to begin. Thank you!!!

    Is it mounted in Itunes Maybe?
    --Spire

  • HT1766 iTunes on imac is not recognizing iPhone 4 as a device for backup

    Want to back up iphone 4 to imac using itunes but when I navigate to file/devides/backup, the 'backup" selection is inactive - seems to not be recognizing the device that I have connected via USB

    Turns out to be a faulty USB cable...problem solved

  • USB extension cord not recognizing keyboard

    I bought a USB extension cord to connect my keyboard to my iMac. I plug it in and nothing. I test it on a ipod and no problem. Where am I not understanding?

    How long is the USB extension cable?
    Since you noticed this problem, have you shut down (powered off completely) your iMac, and then restarted?
    I assume you tried connecting the keyboard directly to the iMac's port AFTER noting that the USB extension cable connection is not working. And it worked when connected directly AFTER trying it with the extension cable.

  • IMac/iTunes not recognizing iPhone 5s

    I have a 2010 iMac running OS X Yosemite (10.10.3) and iTunes 12.1.2.27.  I also have the following IOS devices all running 8.3 of IOS:
    iPhone 5s
    iPhone 5
    iPad Air 2
    iPad Air
    iTunes recognizes the iPhone 5 and both iPads every time right away.  It fails to recognize the iPhone 5s 95% of the  time.  I can't point to any logical reason why but occasionally, the iMac/iTunes will recognize the iPhone 5s.  I've been into the genius bar twice.  The phone was recognized both times.  It is also recognized if I plug it into my Windows PC.  It's not the cable or USB port because if I plug in one of my other devices, they are immediately recognized. It's not the hardware of the iPhone 5s because it is recognized by the genius bar laptops and my Windows PC. 
    I have a support ticket open with Apple and Level 2 is working on it but I thought I'd throw it out here to see if anyone has any suggestions.  It acts like it is a software conflict somewhere in my iMac.  If you have any suggestions other than the standard Apple support doc of try these things when you can't connect, please post them there.   Thanks. 

    If you don't see your connected device in iTunes for Mac - Apple Support

  • My new iMac is not recognizing DVD R discs for burning. Help please?

    Fuji and Verbatim DVD+R not being recognized in DVD burner in iMac.  Burned audio CD's just fine.

    If you want to save yourself a lot of headaches go out and buy a Tray Load external DVD burner that connects to the computer by USB.
    The Apple, Not So, Superdrive is very picky about discs you can use. Or simply your new Mac came with a bad Superdrive.

  • Imac will not see keyboard or track pad

    in the last few days the trackpad dips in and out, and now the keypad will not work. Batteries have been replaced. Blu tooth on but nothing will connect. Using grotty old keypad to type this. Help.

    If the keyboard has new batteries and has the indicator lights on, you restarted the iMac, redid the pairing following the procedure, then there could be an issue with the iMac itself and its Bluetooth radio.  Are you able to run Apple Hardware Test?  Restart holding the D key?  If that comes up ok, and keep in mind it is actually a pretty limited test protocol, it might be worth a visit to an Apple genius bar (call ahead for an appointment) to have the techs run their diagnostics on the system.
    Have you tried an SMC and PRAM reset?

  • New iMac itunes not recognizing library on external drive

    I'm trying to move my itunes media from my older powermac to my new imac. I kept my library on an external drive, so I thought it would be simple to just move that drive over to the new imac and create a path in the media folder location in itunes preferences to the library. I've done so, but the library is not registering in the new itunes. Obviously I'm doing something wrong here, and I haven't found anything that describes my exact scenario. All I'm doing is keeping the external drive on which the library and contents are stored and moving it from the old computer to the new.
    Any ideas?
    Thanks,
    Peter

    Thanks Jim. I have tried what you have suggested, but it hasn't worked. iTunes isn't populating (for lack of a better word at the moment) with my music. I'm able to select the library and seemingly iTunes accepts the library, but I'm not able to access the media. I tried reconnecting the drive back to the old computer to make sure iTunes worked on it, and it worked fine. I'm stumped.

  • Imac Superdrive not recognizing inserted media, runs disc for a minute then spits it out.

    2009 intel 24 inch Intel Imac either does not recognize cd or dvd I put in it and spits it out after spinning it around for a minute, or it swallows disc and I have to force shut down to get disc out. Other times it is able to read disc. Any ideas?

    If the drive lenses have never been cleaned since you purchased your iMac, you may need to run the cleaning cycle more than once. Did you run the cleaning disc more than once?
    If the problem is lessening, that means it still could be some dust on the lenses.
    Also, look at the backs of the CD/DVDs to see if there are lots of scratches on the writing surface.
    If there are, it may not be just the drive, but the discs, too!
    I don't know about auto polishes for cleaning CD/DVDs, but they make consumer cleaners and polishes specifically to minimize, clear up most minor scratching on DVDs or CDs.
    These are available in places that sell electronics and can be found online.
    Maybe you need to try these ideas, first, before investing in a new drive.
    Because if the CD/DVDs have surface scratches or imperfections that prevent it from being read or written too, this will still happen with the new external drive.
    Trybthese ideas one more time, if still no joy, time to purchase an external FireWire CD/DVD writer.
    Good Luck!

Maybe you are looking for

  • New error with upgrade jboss/tomcat: "Connection handle has been closed and is unusable"

    Hi, This error suddenly appeared when we upgraded from jboss3/tomcat5.0 to jboss4.2/tomcat5.5. here's the usecase: 1) User clicks on report link 2) Crystal reports web componnent displays screen to fill in report parameters. 3) user enters parameters

  • A problem about iPhone 3GS after upgrading to iOS4

    After upgrading to iOS4, when I switch on the 'Airoplane Mode' and record sound, I couldn't play back the material I had recorded. However, when my iPhone was in the version 3.1.X, materials recorded with 'Airplane Mode' on could be played back.

  • How can I remove my old apple ID?

    Can someone help me please? I need to know how to remove my old apple username. I've already created a new apple ID. I can't download any apps until this problem is resolved. PLEASE help me!

  • File FTP to Mainframe

    Hi, I am trying to transfer a *.txt file to a Mainframe server. I am using "sun.net.ftp.* package" for FTP and I am able to send the file by using "put" method in "sun.net.ftp.FtpClient". But I need to ftp some other attributes (Generation dataset na

  • When will the releases announced at NAB be available

    I am about to start a series of TV commercials and think is a good time to make the jump from FCP. But been told by peers that everything I have seen at NAB is not yet available. When will it be available? Thanks.