Image attachments sent to me by another are being downsized

I'm a freelance designer, and one of my clients sends me all work via e-mail. The last few days, when she sends me images (that she received from another client) they are downsized to a point where I can't even use them. Is there a setting somewhere that would automatically resize any images?
Thanks in advance ...

Some email client software or email provider may be changing the file
size of image in an email, to accommodate their own system limitations;
so perhaps if the sender of the original email/image were to contain such
images in an archive, to put such images together in a folder then archive
them so they would be as-sent, then open them on your end, it may work.
But any limits the email provider or client may have on the user accounts
in question could affect the size and/or quality of attached or included items.
If using an account such as gmail, actual attachments can be rather large;
and single images or .zip archives can be handled with relative ease. And,
if the other party has a way to host or upload image to a web page, you
could get them directly. There is a chance some conversion is taking place
and once the content is lost, you won't get it back when the file is changed.
Perhaps someone with more experience handling, sending, and converting
images can suggest more exact ideas on this matter. More information would
likely be needed to answer a question with more detail. Types, sizes of files,
what the middle-party may be doing to the initial files (if not just forwarding)
& if there is a ceiling on one of their email accounts that may edit image size.
Good luck & happy computing!

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