Image capture and detect separate items

I have a Lexmark Genesis S816 multifunction printer and am using Mac OSx 10.7.5. I am trying to scan multiple photos and have an issue with "Detect Separate Items". This feature works, but with odd quirks.
With the details panel open, the initial scan works well. On the second scan, I have multiple boxes on the screen and each picture is scanned multiple times. The Use custom size check box is checked and I am saving the images as .jpeg with a resolution of 300 dpi.
If I close the details panel, the images are scanned a single time, but I have no control over the size or position of the images. If a picture has a light background, the automatic feature cuts off part of the picture, believing the image stopped at that point.
Any suggestions
Dave

John,
Can you take a look and delete any of these files that exist:
~/Library/Preferences/ByHost/com.apple.Image_Capture.<some long number>.plist
~/Library/Preferences/ByHost/com.apple.ImageCapture2.<some long number>.plist
~/Library/Preferences/ByHost/com.apple.ImageCaptureExtension2.<some long number>.plist
~/Library/Preferences/Image_Capture.plist
~/Library/Preferences/com.apple.ImageCaptureApp.plist
Yes I know a couple of them were already on your list. If they are back, delete them again. Hopefully this will get you to a clean starting point.
Just trying to help.
Andrew

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HP 3180 - "Detect Separate Items" stuck on

I have an HP3180 and am running 10.6.1. It appears to function correctly except that I cannot disable the "Detect Separate Items" function. I have tried scanning from Preview, Image Capture and directly from the control panel. I have reloaded the 10.6 drivers. I have rebooted. I have checked the box and unchecked the box until I am blue to no avail. Alas, I still get my scan chopped up and with some parts not scanned at all. I see that the C4480 has a nice new driver set v10.3, but there is none for the 3180. What to do.....

John,
Can you take a look and delete any of these files that exist:
~/Library/Preferences/ByHost/com.apple.Image_Capture.<some long number>.plist
~/Library/Preferences/ByHost/com.apple.ImageCapture2.<some long number>.plist
~/Library/Preferences/ByHost/com.apple.ImageCaptureExtension2.<some long number>.plist
~/Library/Preferences/Image_Capture.plist
~/Library/Preferences/com.apple.ImageCaptureApp.plist
Yes I know a couple of them were already on your list. If they are back, delete them again. Hopefully this will get you to a clean starting point.
Just trying to help.
Andrew

Image Capture and Preview "folder not writable" error importing to shared folder

I'm running 10.8.5 on a Late 2012 model Mac Mini. I'm trying to create a folder under my home directory where my wife can import pictures using Image Capture or Preview while logged into her account. I've tried setting permissions on the folder by setting POSIX permissions and ACLs from the command line, and also by setting ACLs using Get Info in Finder, but it seems as though both Image Capture and Preview ignore the ACLs and instead rely solely on the POSIX permissions for everyone/other (even when a relevant group is set). Unless the POSIX permissions for everyone/other are "rwx" Image Capture and Preview both give an error that the import failed, and /var/log/system.log shows errors that the "folder is not writable". I'd like to be able to set this up without making the folder and the files in it writable by everyone. My understanding was that ACLs should take precedence over POSIX permissions, but even the POSIX permissions don't seem to be getting handled properly, because the group is ignored. Any help or explanation of what's happening would be appreciated.
Here's an example with details:
Suppose we have the users alice and bob. We want to set permissions on the directory /Users/bob/importdir such that Alice can import files from a camera there using Image Capture (or Preview, either would do), but don't want to relax the permissions more than necessary.
We create a group named bob_and_alice
We set the following permissions on /Users/bob:
POSIX: rwxr-xr-x, owner=bob, group=staff (i.e. default POSIX permissions)
ACLs:
0: group:everyone deny delete
1: group:bob_and_alice allow list,search,readattr,readextattr,readsecurity
2: user:alice allow list,search,readattr,readextattr,readsecurity
"Get Info" shows "Read & Write" for bob and "Read Only" for alice, bob_and_alice, staff, and everyone
We set the following permissions on /Users/bob/importdir:
POSIX: rwxrwxr-x owner=bob, group=bob_and_alice
ACLS: (these are already probably more permissive than should be necessary)
0: group:bob_and_alice allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,re adextattr,writeextattr,readsecurity,writesecurity,file_inherit,directory_inherit
1: user:alice allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,re adextattr,writeextattr,readsecurity,writesecurity,file_inherit,directory_inherit
"Get Info" shows "Custom" for both alice and bob_and_alice, "Read & Write" for bob, and "Read Only" for everyone
Alice opens a Terminal and cd's to /Users/bob/importdir. Alice can create and delete files in this directory.
Now Alice opens Image Capture and with our camera connected we try to import a photo to /Users/bob/importdir. Image Capture shows an error dialog with the text "Import error. An error occurred while importing. The item 'foo.jpg' was not imported." /var/log/system.log shows the message: "Jul 20 22:12:34 computer_name.local Image Capture[32804]: Document destination folder is not writable" If instead Alice uses Preview it shows an error dialog with the text "The selected folder is not writable" and /var/log/system.log shows two error messages:
Jul 20 22:23:45 computer_name.local Preview[33280]: Document destination folder is not writable
Jul 20 22:23:45 computer_name.local Preview[33280]: Encountered error during image import: Error Domain=com.apple.ImageCaptureCore Code=-9934 "The selected folder is not writable" UserInfo=0x7ffda4881f00 {NSLocalizedDescription=The selected folder is not writable}
Now we change the POSIX permissions on /Users/bob/importdir to: rwxrwxrwx
The import succeeds with both Image Capture and Preview
Can anyone explain what's going on here? Is there another reasonable way to do this without, moving this shared directory to /Users/shared?

Did you figure out how to fix this?

Image Capture and Preview have trouble finding scanner. Photoshop no problem.

Image Capture and Preview have trouble finding the scanner wirelessly unless it is on when the Mac starts up. Photoshop finds the scanner no problem. Any suggestions for Image Capture or Preview?
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Thanks.

As for the scanner - so is this new one wireless? When I hooked up my Epson All-in-One, I had to install it via USB first before I could install the wireless (per their instructions). With Snow Leopard, I simply installed the driver and it covered and recognized both the print and scan function - not so in Lion; I had to go through hoops with the scanner part and it finally showed up as a separate unit. I thought that is silly, but - as long as it works..... I'm trying to think of possibilities since I'm about out of ideas, so you might want to consider that (if it applies). The other troubleshooting suggestions usually include redoing the "add" function after a reboot.
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Interestingly here is what I received from Brother. (Note that scanning using the Control Center works fine.):
Dear Brother Customer,
Thank you for taking the time to write to us.
Is your machine able to scan using the Brother ControlCenter software?
If you are able to scan with the ControlCenter, the drivers are
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Your issue is with Apple's Image Capture software and should be referred
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For any additional assistance with the Apple application, we suggest you
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We hope this information will be useful to you. If we can be of further
assistance, please let us know.
Best Regards,
MFC Macintosh Support
Brother International, USA
Email: [email protected]
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Hello there and welcome to Apple Discussions.
I am not aware of a new version of Image Capture, apart from the one that is included with 10.6 but this is not available for 10.5.
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I needed that option off because I want to keep them only on my NAS, so PC users can still accesses them when needed. I didn't want different sources, only on that I know is "the actual source".
Now, I did import them on Images directory using Image Capture and it worked. Then I moved them to my NAS.
But I just realized that the iPad appears in iPhoto and that I can import them into iPhoto directly ! It works fine, meaning that if I disconnect the iPad from the iMac, the movies play just fine. The initial setup was to launch Image Capture when the iPad is connected to the iMac. I disabled it. I plan to use the import from iPhoto instead.
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Image capture and detect separate items

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