Image Capture and hp scanner with Mavericks OS

image capture is not recognizing my hp scanner  (or vice versa); does fine with printing to it and scans to email using the hp software.  Mavericks OS 10.9.6

Image Capture works with scanners that have driver software for Mac OS X. It also works with some TWAIN-compatible scanners.
To find out if your scanner is compatible with Mac OS X, check with the scanner's manufacturer, or go to the peripheral compatibility webpage at www.apple.com/macosx/upgrade/devices.html.
If Image Capture doesn't recognize your scanner, be sure to install the software that came with the scanner.
If that doesn't work, chooses Devices > Browse Devices. Under TWAIN devices, select your scanner, and select "Use TWAIN Interface." Then Click Connect. To learn how to perform scans with the dialog that appears, see the documentation that came with your scanner.
Check with the scanner's manufacturer to make sure you have the latest software.
[Source - Apple Help Menu]
Be sure to also go to Canon's site and download any updates to your printer / scanner in the 'Support' section.
Hope this helps.
-Steve

Similar Messages

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    To find out if your scanner is compatible with Mac OS X, check with the scanner's manufacturer, or go to the peripheral compatibility webpage at www.apple.com/macosx/upgrade/devices.html.
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    Check with the scanner's manufacturer to make sure you have the latest software.
    [Source - Apple Help Menu]
    Be sure to also go to Canon's site and download any updates to your printer / scanner in the 'Support' section.
    Hope this helps.
    -Steve

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    I have same issue - have you solved this yet?

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  • Image Capture and Samsung All-in-One SCX4825FN Preview Delay

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    Best Regards,
    MFC Macintosh Support
    Brother International, USA
    Email: [email protected]
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    1: user:alice allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,re adextattr,writeextattr,readsecurity,writesecurity,file_inherit,directory_inherit
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    Jul 20 22:23:45 computer_name.local Preview[33280]: Encountered error during image import: Error Domain=com.apple.ImageCaptureCore Code=-9934 "The selected folder is not writable" UserInfo=0x7ffda4881f00 {NSLocalizedDescription=The selected folder is not writable}
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    Can anyone explain what's going on here? Is there another reasonable way to do this without, moving this shared directory to /Users/shared?

    Did you figure out how to fix this?

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