Image Capture App Not recognizing Iphone

Using a MBP with 10.5 with most recent updates. Running iphone 1.14
Iphoto does not import my pictures from my iphone. This is because image capture doesn't recognize it.
I have read many posts about this and will let you know what I have tried so far.
- Disabled auto syncing in itunes and image capture
- deleted the plist for iphoto, image capture, and preview.
- reinstalled image capture from original leopard cd using pacifist.
- reset and rebooted both devices many times.
I have an alternate install of OS X Leopard on an external USB drive which works well with my iphone and image capture, shows up right away.
Anyone have any ideas what the problem could be. I have given up, tried everything I could think of, but I know the problem lies with image capture not recognizing the iphone.

Already tried a connection without a hub, on both usb ports on the macbook.
As for secondary software that might interfere, none installed to my knowledge.
Well it looks like the mac quote of "it just works" doesnt work in my situation, I dont feel like booting to my second hard drive just to sync the photos. So I guess I will have to wait until my new macbook for a fresh install because I dont want to erase everything currently on my book.
might try and install and archive next time I have some serious software issues and hopefully that will solve my problems.

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IPhoto and/or Image Capture do not recognize iPhone 3G and/or 4

SYSTEM DETAILS:
Operating System: Snow Leopard - 10.6.6
iTunes 10 - 10.1.1 (4)
iPhoto '09 - v8.1.2 (424)
Image Capture - 6.0.1 (428)
iPhone (3G and 4) - iOS 4.2.1
OPEN USER ACCOUNT 1:
When connecting iPhones to Mac the following actions take place:
iTunes auto-opens
iPhoto auto-opens
iTunes begins synchronization
iPhoto recognizes iPhone and any existing photos on iPhone
Manually launching Image Capture recognizes iPhone and any existing photos on iPhone
OPEN USER ACCOUNT 2:
iTunes auto-opens
iPhoto DOES NOT auto-open
iTunes begins synchronization
iPhoto DOES NOT recognize iPhone
Manually launching Image Capture DOES NOT recognize iPhone. Image Captures gives following message: "No camera or scanner connected."
INTERNET SEARCH RESULTS:
Internet search results discuss restoring iPhone to factory defaults - Tried this - did not work
Internet search results discuss powering off/on iPhone - Tried this - did not work
Internet search results discuss deleting ~/Users/username/Library/Preferences/com.apple.iPhoto.plist - Tried this - did not work
ANALYSIS:
Based on this information, this is an issue isolated to the User Account #2. Recreating User Account #2 is not an option.
Any suggestions on how to reenable ability to transfer photos from iPhone to iPhoto and/or Image Capture appreciated.
Thanks.

I am having the identical error. I have an iPhone 4 and 2 macs, the phone is managed from an old G5 PowerMac and images are saved from it to Aperture for photos and videos go to iPhoto 11. The Mac is running 10.5.8. I last appear to have downloaded movies from iPhone4 to mac in December , the oldest video being 10 Dec 2010.
This week I was going to back up a handful of images on the phone but after connecting it to the mac, something that happens several times a week to sync to itunes for app updates etc I found it did not list for import options in iPhoto nor in Aperture. I looked at Image Capture and that tells me no device is connected.
I have no problems taking images off the phone using a MBP which has 10.6 and Image Capture recognises the phone.
I have tried the following after reading through all the discussions on the topic of which there appear to be many with this problem.
Restore the iphone then update settings from archive. - did nothing
Closed apps reconnected iPhone started apps... - did nothing
Switched phone off then on then connected to mac then opened apps - nothing
This Mac seems happy to communicate t othe phone though iTunes but appears to have lost the way when it comes to getting images off the iPhone. Any help keenly appreciated.
regards
Adrian

Image Capture: Scanner not recognized

Image Capture does not recognize my HP C5180 when it it plugged in. It prints fine and is recognized by the HP utility.
Since the update to 10.6.7 today, I am also having problems with my other scanning software.
I uninstalled and reinstalled the most up to date HP drivers after the update to 10.6.7

piatigorsky wrote:
... What's worse, there are no new drivers for my machine in Software Update. Anyone know how to solve this?
I would say to not rely on the software update app to provide new third party software. brother and hp do a good job working with apple to get their software included, but many (like my canon) do not. also, the software might only be up to date for a certain length of time. I always check the third party peripheral company's support section for my specific product rather than use apple's blanket approach for all drivers for that brand. for example, the last time I had an hp update show up, I think it was around 300+ mb in size, or at least it was that much or more for initial installation. to download just the software for my specific hp model (which is rarely used in favor of my canon), it was <10mb.
the point is to check with the eom support site instead of waiting for apple to supply it for you. you'll get it faster it you check back often enough, and you'll only get what you need, not everything. go to hp's site, type in "model### driver" and it should get you right to the page to dl that software.
good luck. I will say that 10.6.7 and the latest safari have both been very disappointing for both functionality and speed. I don't think there is a direct connection though — except for 10.6.7 failing to work with my older scanner driver (the printer part still worked fine).

Image Capture app: wont recog iPhone 3Gs

my iPhone 3gs has been working fine with Snow Leopard's Image Capture app
today when I connected it - SL wont recognize the iPhone at all
tried:
restarting Macbook Pro
restarting iPhone
all I get is from Image Capture is "no camera or scanner connected".
When I launch ITunes I can sync the phone normally.
What gives ?

Recently had the exact same problem. All of a sudden neither my MacBook nor my PC would recognize the iPhone as a camera device. Image Capture wouldn't work for me either. I used iDrive Lite to back up some photos online from my phone, and then followed the directions posted in this forum.
I deleted all the photos from my Camera Roll. Rebooted iPhone.
After rebooting, I took a picture, hooked my iPhone up to the Mac, and iPhoto opened up again.
I tried it on the PC, and the PC also now recognizes the iPhone as well.
I had screenshots and saved photos from emails, as well as shots taken with the iPhone itself, and I didn't progressively delete them, so I cannot attest as to which photos were the culprit. I just mass deleted them all.
They should fix this problem ... it's a pain. But iDrive Lite is free and you can at least back up your pics.

Image Capture app not working since migrating to Lion.

Image Capture app isn't working so well since migrating to 10.7 Lion. Now when I try to scan, Image Capture hangs with a "Crop and Rotate" message. It doesn't import into iPhoto. Anyone else run into this type of problem?

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback

Image Capture is not recognizing my Epson Stylus Scanner 2000

I have an Epson Stylus Scanner 2000 printer that scans, prints, copies and fax. I faithfully used these fetures in my home-based buisness with my G3 until I traded for a Mac Pro. I can print without a glitch, no problems there. How can I scan and fax??? I've been the the Epson website and didn't see my printer on the list of updates and recognized printers for OS 10.x. What can I do??? I need to keep my printer (which is in excellent working condition). Help me to scan and fax please...

You need Intel or Universal Binary drivers, which it seems Epson doesn't offer. What I use to use for my scanner (and still do actually) is VueScan. But I did end up buying a $79 Canon LiDE 70 eventually.
http://hamrick.com
Epson Stylus 2000 is listed there as supported.
http://www.hamrick.com/vuescan/vuescan.htm#epson
A lot of older printers are supported by CUPS or GuttenPrint so take a look there (avoid the latest beta driver though).
http://www.versiontracker.com

TS1501 Image Capture does not launch when I connect my iPhone to my iMac and open iPhoto. No "Prefernces" is offered under Image Capture. I cannot import photos to iPhoto.

Can't import photos from iPhone to iPhoto. Image Capture does not launch when iPhone is connected to my iMac and iPhoto is open. There is no "Preferences" option offered to click when in Image Capture.

This helped me. It is advice I found from a user named Carlosmara. First make sure iPhoto is closed and your iPhone is not connected. Then, as Carlosmara stated in his post,
"Go to your Library/preferences and delete the file com.apple.iPhoto.plist
IPhoto should recognized the iPhone again."
The file in question is under your user folder.
I then restarted my mac and plugged in the iPhone so that it would sync. After the sync, when I opened iPhoto, my iPhone was recognized and I could download the photos perfectly.
Hopefully this will help you as it helped me

Plug in my iPhone to Mac; image capture does not appear

Software OS X 10.8.5 (12F45) on MacBook Pro
iPhone: Version 7.1 (Is it an iPhone 5: LOL… I don't know! It's the newer taller, round one!)
When I plug in my iPhone to my MacBook… my pictures do not load like usual.
(Same thing when I put in a photo card)
Sometimes the device will appear; but import is not an option to select.
EVEN if I change the parameters down on the bottom left to Image Capture, iPhoto, etc.
Usually, my phone will appear on the left hand side and I am able to click Import.
However; this time NOTHING happens.
Can someone please help?
All the directions I have read through (dozens!) for the last 5 hours do not give the step on what to do IF the Image Capture does not work.
Same thing in iPhoto. Nothing. Nada.
I have plugged and replugged.
Tried different cords.
OH, help! Please!

Hi solutionfocused,
Welcome to Apple Support Communities.
It sounds like there is an issue importing photos with multiple devices and applications on your Mac. The article linked below provides a lot of great tips that may resolve the issue, like taking a screenshot to ensure there is a new photo to be imported since the previous import.
iOS: Unable to import photos to computer
http://support.apple.com/kb/TS3195
I hope this helps.
-Jason

Image capture doesn't recognize iphone

OS X 10.7.4, iphoto 11, iphone 4, ios 5.xx
-I have photos on iphone that are not in photo stream, and videos as well, that I want to download
-image capture does not recognize the iphone as a device when I launch it. It does not autostart even though I set the IMAGECAPTURE option in iPhoto preferences
-itunes does see the phone
-iphoto does not see the phone and does not have the missing images - I cannot manually import anything from any device
-Activity monitor shows a new copy of ptpcamera each time I plug in the iPhone to the USB cable
-restarting iPhone/iTUnes/iPhoto/Mac have no effect
Something changed with the latest iPhoto/iTunes combination

Found the resolution in another thread. Have to go to iPhoto preferences and set Image Capture to open when a camera is plugged in. Then it should auto start.

Image Capture does not have a 'Devices' option

I have a new scanner and I installed the drivers. It's showing fine in Photoshop CS3 but the window for it is awkward and small and barely has any features to it (there is no selection to for Advanced either). I figured I should try to use Image Capture instead, hoping to have better luck and more features. However Image Capture is not allowing me to go to 'Devices > Browse Devices' because there is no 'Devices' menu listed at all. I've restarted, unplugged things, plugged devices back in. It just says 'No Camera or Scanner Selected' ... the Command B is not even working either.
Has anyone ever had this happen, should I try reinstalling Image Capture?

As for the scanner - so is this new one wireless? When I hooked up my Epson All-in-One, I had to install it via USB first before I could install the wireless (per their instructions). With Snow Leopard, I simply installed the driver and it covered and recognized both the print and scan function - not so in Lion; I had to go through hoops with the scanner part and it finally showed up as a separate unit. I thought that is silly, but - as long as it works..... I'm trying to think of possibilities since I'm about out of ideas, so you might want to consider that (if it applies). The other troubleshooting suggestions usually include redoing the "add" function after a reboot.
As for Image Capture, I am out of ideas. FWIW, I never use it - in my workflow, there is no need for it. Not sure if this would have an impact, but make sure that you choose Image Capture in the CDs&DVDs Preference Pane (mine is set to ignore or ask purposely):
If that does not work, I'd suggest reinstalling the OS over the top of what you have.

HT4236 iPhoto not recognizing iPhone with too many photos.

I recently took a lot of pictures using my iPhone (about 15,000 cos I was doing a time lapse). Now when iPhoto & Image Capture will not recognize my iPhone when I plug it in; the phone still shows up in iTunes.
I hooked up another iPhone onto my Mac and it syncs fine. I also hooked up both phones onto a Windows PC, the other phone is working fine but I am unable to access the photos in the phone with 15,000 photos.
How can I get my photos off the phone?
Thanks in advance.

This is from Mac Help. It is a good idea to create another account to use in troubleshooting situations such as this. After you create the new account, open iDVD from that account. Try creating a small project to see if you are having the same problems. Post back with your results.
_Adding a new user account to your computer_
You can create individual user accounts for each person who uses your computer. Each new user has a separate home folder and can adjust his or her own preferences without affecting other users.
Choose Apple menu > System Preferences and click Accounts.
If some settings are dimmed, click the lock icon and type an administrator name and password.
Click Add and type the user's name.
If you don't want to use the short name generated automatically, type a new short name. (Once the account is created, you won't be able to change the short name.)
Type the user's password in the Password and Verify boxes.
Type a hint to help the user remember the password if they have trouble remembering it at login.
Click Parental Controls and select options to determine what the user can do with the computer.
If you change your mind while you're creating a new user account, click Delete to cancel.

Stop image capture from opening when iphone is connected ?

how do i get "image capture" to stop auto opening when i connect my iphone ?
i have set image capture to open when i connect a camera, but i don't want it to open when i connect the iphone.
is this possible ?

Chenks,
The way you have it set, Image Capture will open whenever it detects photos that have been taken with the iPhone. To prevent it, you can just import the photos you've taken with the iPhone to your computer and then erase them off the phone (you can then sync them back to the phone if you want them), or you can set Image Capture to not open when any camera is connected. That will apply to other digital cameras as well as the iPhone.
Hope this helps,
Jennifer B.

Iphoto & Image Capture doesn't see Iphone, Itunes Does?

Iphoto & Image Capture doesn't see Iphone, Itunes Does.
I am able to do everything as normal in itunes but cannot import photos using Image Capture(my prefered way to get my images) as it does not see my devise. Same for iphoto it doesn't see my iphone, please help.
Thank you

paulcb wrote:
It's generally recommended not to use a USB hub with the iPhone. I've used one with no problems but many have reported solving sync problems just by eliminating the hub and plugging directly into a USB2.0 port.
I'm sure.
The trouble is that there are too many bits of hardware that are recommended not to use a hub with. I have a PhoneValet (which won't work at all with a hub) and a set of first generation Harman-Kardon speakers (ditto). Then I need a USB port to plug the hub itself into, and that's my three USB ports used up.
Martin

After upgrading to Lion Image Capture does not work, even though it is intel software. Gives error 9931. What gives?

After upgrading to Lion, Image Capture does not work, even though it is intel software. Gives error 9931. What gives?

Ouch, if it is indeed damaged, then sadly you need to restore the whole danged huge OS!
Didn't used to be this way before Lion/10.7.
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.

Image Capture.app is missing. How can I replace it

I cannot find Image Capture.app on my Mac (OS 10.5). I assume it should be in the Applications folder. Can I replace it and how?

Use Pacifist to extract it from your Mac OS X 10.5 DVD and then run the Mac OS X 10.5.8 combo updater.
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Image Capture App Not recognizing Iphone

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