Image capture does not recognize Canon Scanner

I have two Canon Scanners, a Canoscan 8800F and a Canoscan LiDE 60. Image Capture does not recognize either of these. Both worked with Mountain Lion.

This user found some success acutally using *older* drivers. While that sounds odd, it might be worth a try: https://discussions.apple.com/message/23759017#23759017
I used to have a LIDE 60 - it is a great little machine. Good luck!

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Image Capture does not recognize my Canon Pixma MP150 printer

Image Capture does not recognize my Canon Pixma MP150 printer since I upgraded to Mavericks.

To scan with Image Capture you need an ICA driver. Looking through the CanonDevices list in the /Library/Image Capture folder I cannot see an entry for the MP150. And I checked Canon Australia's web site and there is no ICA driver for the MP150. There is a scanner driver and MP Navigator for OS X 10.7. You may be able to install and use the driver and application on 10.9, although you will have to get past Gatekeeper to install both items as they are not digitally signed. To do this, you can hold down the Control key and click on the installer. A pop-up menu will appear and you can select Open. You will then be able to install the driver and then the application. If they do install then see if you can open MP Navigator and scan from the MP150.

Image Capture does not recognize my CanoScan LiDE 700F after downloading pix via iPhoto.

My scanner was working fine. I downloaded some photos using iPhoto. My computer now does not recognize my scanner when I use ImageCapture. I think this happened once before but I can't remember how I remedied the situation. In researching the scanner before purchase, I discovered many reviews that indicated "don't download the software; it doesn't work: just use ImageCapture. That has worked well....until now. Any suggestions?

Try resetting the printing system. It can also affect the scanner.
OS X Mavericks: Reset the printing system
You can also check for drivers here.
Gimp - Print
HPIJS for Mac OS X

Image Capture does not recognize scanner with latest update of Mavericks 10.9.4

Since last week (8-5-14) after updating to OS 10.9.4 (13E28) Image Capture and Printers and Scanner (in System Prefs.) do not recognize my scanner. What the hay! Yes, my scanner is elderly but like me is in perfect working condition. Until now. I've spent hours trouble shooting, i. e., downloading EPSONPrintDriver2.18.dmg and reinstalling, a waste of time. Changing usb/firewire cables, switching usb ports, deleting pref files and cussing. The Epson web site was useless it just tells me to download updates via Apple software updates. I hate the idea of being so dammed dependant on any one organization (Apple). I've been an Apple user since the Apple 2C but I do believe that will change soon.
Anyone with a solution or replacement app for Image Capture? I don't want to spend my Social Security money on VueScan which dose work for me unless I have to.

Try resetting the printing system. It can also affect the scanner.
OS X Mavericks: Reset the printing system
You can also check for drivers here.
Gimp - Print
HPIJS for Mac OS X

Image Capture does not recognize RAW files from Panasonic Lumix G1

I'm in the process of buying a Lumix G1 camera, but while uploading images from the camera in the store via Image Capture, said app did not recognize its RAW files, only the JPEGs. It works fine with other new cameras such as Nikon D5000, etc. Any ideas?
BTW, my Powerbook is still running Tiger, and I want it that way!

http://elstudio.us/?tag=lumixg1

IPhoto and/or Image Capture do not recognize iPhone 3G and/or 4

SYSTEM DETAILS:
Operating System: Snow Leopard - 10.6.6
iTunes 10 - 10.1.1 (4)
iPhoto '09 - v8.1.2 (424)
Image Capture - 6.0.1 (428)
iPhone (3G and 4) - iOS 4.2.1
OPEN USER ACCOUNT 1:
When connecting iPhones to Mac the following actions take place:
iTunes auto-opens
iPhoto auto-opens
iTunes begins synchronization
iPhoto recognizes iPhone and any existing photos on iPhone
Manually launching Image Capture recognizes iPhone and any existing photos on iPhone
OPEN USER ACCOUNT 2:
iTunes auto-opens
iPhoto DOES NOT auto-open
iTunes begins synchronization
iPhoto DOES NOT recognize iPhone
Manually launching Image Capture DOES NOT recognize iPhone. Image Captures gives following message: "No camera or scanner connected."
INTERNET SEARCH RESULTS:
Internet search results discuss restoring iPhone to factory defaults - Tried this - did not work
Internet search results discuss powering off/on iPhone - Tried this - did not work
Internet search results discuss deleting ~/Users/username/Library/Preferences/com.apple.iPhoto.plist - Tried this - did not work
ANALYSIS:
Based on this information, this is an issue isolated to the User Account #2. Recreating User Account #2 is not an option.
Any suggestions on how to reenable ability to transfer photos from iPhone to iPhoto and/or Image Capture appreciated.
Thanks.

I am having the identical error. I have an iPhone 4 and 2 macs, the phone is managed from an old G5 PowerMac and images are saved from it to Aperture for photos and videos go to iPhoto 11. The Mac is running 10.5.8. I last appear to have downloaded movies from iPhone4 to mac in December , the oldest video being 10 Dec 2010.
This week I was going to back up a handful of images on the phone but after connecting it to the mac, something that happens several times a week to sync to itunes for app updates etc I found it did not list for import options in iPhoto nor in Aperture. I looked at Image Capture and that tells me no device is connected.
I have no problems taking images off the phone using a MBP which has 10.6 and Image Capture recognises the phone.
I have tried the following after reading through all the discussions on the topic of which there appear to be many with this problem.
Restore the iphone then update settings from archive. - did nothing
Closed apps reconnected iPhone started apps... - did nothing
Switched phone off then on then connected to mac then opened apps - nothing
This Mac seems happy to communicate t othe phone though iTunes but appears to have lost the way when it comes to getting images off the iPhone. Any help keenly appreciated.
regards
Adrian

Image Capture will not recognize my Epson Workforce 615

Image Capture will not recognize my Epson Workforce 615. It would not recognize my HP 4280 either.
I can print but I cannot scan using Image Capture. Scanning through Epson scan or HPScan Pro works.
What am I doing wrong? I have searched all over the net for an answer and there does not seem to be a solution. Only other people searching for the same answer.
And no I do not want to use VueScan.
Thanks!

Thank you for your quick reply. I ran all of the updates and the software is current.
Image Capture recognizes the printer/scanner via USB but not WIFI.

After upgrading to Lion Image Capture does not work, even though it is intel software. Gives error 9931. What gives?

After upgrading to Lion, Image Capture does not work, even though it is intel software. Gives error 9931. What gives?

Ouch, if it is indeed damaged, then sadly you need to restore the whole danged huge OS!
Didn't used to be this way before Lion/10.7.
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.

Plug in my iPhone to Mac; image capture does not appear

Software OS X 10.8.5 (12F45) on MacBook Pro
iPhone: Version 7.1 (Is it an iPhone 5: LOL… I don't know! It's the newer taller, round one!)
When I plug in my iPhone to my MacBook… my pictures do not load like usual.
(Same thing when I put in a photo card)
Sometimes the device will appear; but import is not an option to select.
EVEN if I change the parameters down on the bottom left to Image Capture, iPhoto, etc.
Usually, my phone will appear on the left hand side and I am able to click Import.
However; this time NOTHING happens.
Can someone please help?
All the directions I have read through (dozens!) for the last 5 hours do not give the step on what to do IF the Image Capture does not work.
Same thing in iPhoto. Nothing. Nada.
I have plugged and replugged.
Tried different cords.
OH, help! Please!

Hi solutionfocused,
Welcome to Apple Support Communities.
It sounds like there is an issue importing photos with multiple devices and applications on your Mac. The article linked below provides a lot of great tips that may resolve the issue, like taking a screenshot to ensure there is a new photo to be imported since the previous import.
iOS: Unable to import photos to computer
http://support.apple.com/kb/TS3195
I hope this helps.
-Jason

TS1501 Image Capture does not launch when I connect my iPhone to my iMac and open iPhoto. No "Prefernces" is offered under Image Capture. I cannot import photos to iPhoto.

Can't import photos from iPhone to iPhoto. Image Capture does not launch when iPhone is connected to my iMac and iPhoto is open. There is no "Preferences" option offered to click when in Image Capture.

This helped me. It is advice I found from a user named Carlosmara. First make sure iPhoto is closed and your iPhone is not connected. Then, as Carlosmara stated in his post,
"Go to your Library/preferences and delete the file com.apple.iPhoto.plist
IPhoto should recognized the iPhone again."
The file in question is under your user folder.
I then restarted my mac and plugged in the iPhone so that it would sync. After the sync, when I opened iPhoto, my iPhone was recognized and I could download the photos perfectly.
Hopefully this will help you as it helped me

Image Capture does not have a 'Devices' option

I have a new scanner and I installed the drivers. It's showing fine in Photoshop CS3 but the window for it is awkward and small and barely has any features to it (there is no selection to for Advanced either). I figured I should try to use Image Capture instead, hoping to have better luck and more features. However Image Capture is not allowing me to go to 'Devices > Browse Devices' because there is no 'Devices' menu listed at all. I've restarted, unplugged things, plugged devices back in. It just says 'No Camera or Scanner Selected' ... the Command B is not even working either.
Has anyone ever had this happen, should I try reinstalling Image Capture?

As for the scanner - so is this new one wireless? When I hooked up my Epson All-in-One, I had to install it via USB first before I could install the wireless (per their instructions). With Snow Leopard, I simply installed the driver and it covered and recognized both the print and scan function - not so in Lion; I had to go through hoops with the scanner part and it finally showed up as a separate unit. I thought that is silly, but - as long as it works..... I'm trying to think of possibilities since I'm about out of ideas, so you might want to consider that (if it applies). The other troubleshooting suggestions usually include redoing the "add" function after a reboot.
As for Image Capture, I am out of ideas. FWIW, I never use it - in my workflow, there is no need for it. Not sure if this would have an impact, but make sure that you choose Image Capture in the CDs&DVDs Preference Pane (mine is set to ignore or ask purposely):
If that does not work, I'd suggest reinstalling the OS over the top of what you have.

10.6.8 does not recognize canon powershot SD1100 IS

I have just tried to upload photos from my canon for the first time since I got my macbook pro 10.6.8, also reinstalled canon software, and when I plug in my camera, the machine does not recognize it. It simply says, 'No camera found'
Anyone else have this issue?

It sounds like the issue is isolated to the Mac system since it works on the Windows 7 system on the network.
First, reset the Mac printing system as outlined in this document from Apple.
Next, reinstall the printer using this driver package from Apple. I did check and it does support the Laserjet CP1520 series printers. If you prefere HP's installation package, it can be found here.
These steps will clear any files that are causing a conflict in the printing system and ensure it has the newest software available.
Let me know what happens.
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Preview, image capture don't recognize my scanner

My HP all-in-one printer-scanner prints fine on my network but niether preview nor image capture lets me select a scanner. The option is grayed out. I recently re-installed the printer software but no change.
The scanner works as expected when using the HP software but not with the mac os apps (preview, image capture).

rheba wrote:
Thanks - the driver is not available from Apple.
Yes it is, as per this Apple KB article.
rheba wrote:
The MP Navigator I did manage to download. There was some complicated procedure as Apple doesn't have it at the app store.
As I mentioned, MP Navigator is not digitally signed. But you can still install it using my procedure, which is not that complicated.
rheba wrote:
Sorry - I should add that this shouldn't be so hard. Apple used to be plug and play. This took me hours and hours to track down.
On a correctly working Mac it still is plug and play. I have the LiDE 200 and all I had to do after installing 10.8 was to connect the scanner. The ICA driver was then downloaded and installed from Apple and I was then able to scan using Image Capture.

Image Capture does not save a scanned file

Image Capture using an HP Photosmart C3180 to scan a document does so but does not save the file to the Desktop.
A pop-up windows displays Scan Results but still not file
O/S Lion, Image Capture Version 6.1 (440).
Used to work, what is the deal?

As for the scanner - so is this new one wireless? When I hooked up my Epson All-in-One, I had to install it via USB first before I could install the wireless (per their instructions). With Snow Leopard, I simply installed the driver and it covered and recognized both the print and scan function - not so in Lion; I had to go through hoops with the scanner part and it finally showed up as a separate unit. I thought that is silly, but - as long as it works..... I'm trying to think of possibilities since I'm about out of ideas, so you might want to consider that (if it applies). The other troubleshooting suggestions usually include redoing the "add" function after a reboot.
As for Image Capture, I am out of ideas. FWIW, I never use it - in my workflow, there is no need for it. Not sure if this would have an impact, but make sure that you choose Image Capture in the CDs&DVDs Preference Pane (mine is set to ignore or ask purposely):
If that does not work, I'd suggest reinstalling the OS over the top of what you have.

Lion does not recognize hp scanner on mac mini

After upgrading my 4Gig Mac Mini to Lion, it no longer recognizes my HP Scanjet 5370C?
HP does not seem to offer an upgraded driver (yet).
Does anyone have experience with this?
Does Mac provide any assistance?

HP seems to be getting worse at issuing new drivers for their products to support new Mac operating systems. They have even failed to issue updates for models they original said they would. Saying that I believe this is quite an old model of scanner i.e. several years old, and I would not expect even normally an updated driver for such an old model.
Your options therefore are either to buy the third-party scanning software VueScan which does I believe still support this model see http://www.hamrick.com/ or to buy a completely new scanner. These days USB scanners are so cheap this is not as painful as it sounds.

Image capture does not recognize Canon Scanner

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