Image Capture no longer working with Canon MG3250

I’m getting an error message when trying to scan from my Canon MG3250 using Image Capture this is over wifi but plugging in the USB cable doesn’t make any difference. Printing is working as normal.
I’ve used Image Capture to scan previously without any problem and have the drivers installed from Apple.
Open Image Capture, selected the scanner, which now has a generic icon. I get the following error message:
"Software for this device is not installed.  
Scanning software for this printer is currently unavailable
Please contact the printer’s manufacturer for the latest software." 
I tried Preferences>Printers & Scanners. Selected the Scan Tab and Open Scanner. This launched the printer utility Canon MG3200 series. I clicked on the Scanner icon. Where I get the same error as above.
Normally the software would auto download from Apple, but clearly looking at the Console log there seems to be a problem at Apple’s end:
Console log:
20/05/2014 19:28:36.141 PrintUITool[411]: There are 2 drivers posted for Canon MG3200 series. Software Update server configuration must be wrong.
I've worked around the problem by going to Canon’s website and downloaded the scanning software:
http://www.canon.co.uk/Support/Consumer_Products/products/Fax__Multifunctionals/ InkJet/PIXMA_MG_series/PIXMA_MG3250.aspx?type=download&page=1
I used IJ Network Scanner Selector EX to select the scanner and Canon IJ Scan Utility to scan, which worked after I made sure Image Capture was closed.
This doesn't fix the issue with scanning in Image Capture however.

Issue resolved by Paul Huntley on another discussion board.
"To scan with Image Capture you need to install the ICA v3.1.0 driver for selected Canon devices. This is a different driver package to the MG3200 Scanner driver that includes the Canon IJ Scan utility and does not work with Image Capture."
Installing the ICA driver resolved the issue and I can now scan again with Image Capture. I still don't know why it stopped working in Mavericks, or why Apple didn't auto install the driver when required.

Similar Messages

  • Image Capture no longer working with Samsung SCX-4500W

    Out of the blue, Image Capture is no longer working with my scanner (Samsung SCX-4500W). Until today, I have had no problems, but now Image Capture will only complete the "overview" but not the "scan" itself. I get the message that the "scanner reported an error." I have tried restarting, unplugging cables, etc. but nothing works. I don't think there is a problem with the scanner itself -- it is able to scan using the built-in "scan to PC" function, but not Image Capture. I am using OS X 10.6.1. Any suggestions?

    Try running a repair disk permissions. This is done via the Disk Utility application. Reply if you need help to do this.
    Also, do you have another application you can scan with? Note that Preview will use Image Capture, so you need some other application. As a test, you could download Picasa from Google which works well with TWAIN scanners.
    Pahu

  • Image capture no longer works? ios5/10.7.2

    Hi
    I can no longer see my photos in image capture. This is iOS5/Mac OS X 10.7.2. It just shows up blank.
    I really do not want to use iPhoto (dislike strongly, as it manages photos for me, which I do not want to do), and I also do not want to use iCloud, due to various bugs reported by me a few days ago with calendaring.
    I strictly want to use image capture to pull the photos off my phone.
    Please assist.

    I've managed to get it working after trying the following:
    1. Used Disk Utility to repair permissions on my main drive
    2. In Terminal used the comand "sudo mdutil -v -i on /"
    That tells spotlight to turn indexing on for that drive.
    3. Did a restart
    I'd recommend trying the permissions and a restart first and if that doesn't help then try the command line fix.
    The first time I ran it without -v so got no feedback on what it was doing. Stopping it and trying to do it again gave me the message "Error: Index is already changing state.  Please try again in a moment." After the restart it now says:
    Indexing enabled.
              Scan base time: 2011-10-19 07:40:10 +0100 (60 seconds ago), reasoning: 'scan not required - avoided catchup scan'
    Now mail is back to how it was before the 10.7.2 update, happy days.

  • Canon image browser no longer works with Mavericks.

    I didn't realize until it was too late that Mavericks would be unable to run Canon and HP software we've been using for years.
    Now what??

    Canon stopped producing this application several years ago. My Image Garden and Easy PhotoPrint are the new products.

  • Video capture no longer working with Lion

    Does anyone know why USB video capture (XLR8 USB 2.0) would no longer capture audio with Lion.  It worked great at importing old VHS home movies to my Mac before the upgrade to Lion and now, while I can still see the video, I no longer hear audio.  Anyone have any ideas?

    Well, heck.
    I am so sorry you guys couldn't get through to me. you can email, [email protected] anytime for full support.
    On the issue of Lion, and the XLR8 devices?
    Apple did change a number of items, that limited the XtraView's ability (this is the one, with the built-in audio on the older 2820 chipset). Audio, just won't work in 64-bit mode.
    The easy workarounds are to boot into 32-bit mode (hit 3 and 2) on boot.
    To check if you are in 64 bit mode, go to the System Profiler (Apple Menu > More Info > Software (left pane) and see if the 64 bit is loaded.
    If in 32-bit mode you are still having an issue, please check that you are running XLR8 version 1.4.6. You can download new versions at http://XLR8.com.
    You can email XLR8 for a free audio cable (Mac sound jack to RCA audio), or for $25, XLR8 can upgrade you to the new 2860 device that works in 64-bit mode.
    Now, that hopefully, we have you working again... about Daystar. Actually  XLR8 has always developed, built and shipped the devices. Daystar just had a bigger name and was an Apple Authorized Reseller. But, the Apple relationship ended, and Daystar closed.
    XLR8, LLC will continue to support the devices and we will continue to provide great products and good support (sorry, we are a small company, and due to limited time... I can only provide "good" support. Maybe one day, it will be great.)
    We are expanding the website at XLR8.com. You are always welcome to provide feedback and suggestions.
    Oh, and lastly, thanks to Thiago, for sending me an email, and alerting me to the thread...
    Gary,
    XLR8
    [email protected]

  • Help! Adobe CS4 no longer working with Canon or Brother printers, & both drivers are current.

    Since upgrading to CS4 in 2009, I can no longer print PDFs (from Acrobat or Preview) to my two printers: Canon MP600 or Brother HL-5250DN. I also cannot print from InDesign. I can print, however, from Photoshop & Illustrator. Drivers for both Canon & Brother have been updated & installed. My specs are shown below. I am bidding on Leopard 10.5, since Snow Leopard sounds awful, but I fear that may compound my problems rather than solve them. Any thoughts? Thanks! ~Hurtin' in Austin

    Reset the Printer subsystem.

  • I used to have an application in my iPhone 4 and 4s that captures business card and creates its content to my contacts. Its no longer working with my i5. Can you recommend me a new apps for this same function

    I used to have an application in my iPhone 4 and 4s that captures business card and creates its content to my contacts. Its no longer working with my i5. Can you recommend me a new apps for this same function

    Try CardMunch it works well for me

  • HT6114 My CanoScan 8600F no longer works with Mavericks- No drivers available from Canon

    My CanoScan 8600F no longer works with Mavericks upgrade.  Canon does not offer new drivers.

    The Canoscan Toolbox works with Mavericks to scan, copy, etc.
    If you have Photoshop or Photoshop Elements the drivers can be installed so one can scan from within those applications.
    All the necessary software (CanoScan Toolbox 5.0.1.2 Installer) can be obtained from the Canon site.
    And, as Eustace mentioned, Vuescan works.
    OT

  • Why does Apple iPad Camera Connection Kit no longer work with iOS8

    Why does Apple iPad Camera Connection Kit no longer work with iOS8?

    The kit is firmly inserted in thhe iPad's dock ? You could also try a reset and see if it's recognised after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    I haven't had problems using the kit with SD cards from Canon cameras . What capacity is the card, and it's an SD or SDHC card - if it's an SDXC card that's formatted as ExFAT then it won't be recognised

  • Image Capture does not recognize my Canon Pixma MP150 printer

    Image Capture does not recognize my Canon Pixma MP150 printer since I upgraded to Mavericks.

    To scan with Image Capture you need an ICA driver. Looking through the CanonDevices list in the /Library/Image Capture folder I cannot see an entry for the MP150. And I checked Canon Australia's web site and there is no ICA driver for the MP150. There is a scanner driver and MP Navigator for OS X 10.7. You may be able to install and use the driver and application on 10.9, although you will have to get past Gatekeeper to install both items as they are not digitally signed. To do this, you can hold down the Control key and click on the installer. A pop-up menu will appear and you can select Open. You will then be able to install the driver and then the application. If they do install then see if you can open MP Navigator and scan from the MP150.

  • Function keys no longer working with a new keyboard...

    I got a new keyboard and my function keys no longer work with it.  I am used to have them used in the standard format, i.e. F10-F12 control the voume, etc.  I have the "Use all f1,f2, etc." button clicked.  I have also tried restarting my computer.  Any thoughts?

    Try doing a SMC reset and PRAM reset.
    SMC RESET
    Shut down the computer.
    Unplug the computer's power cord and all peripherals.
    Press and hold the power button for 5 seconds.
    Release the power button.
    Attach the computers power cable.
    Press the power button to turn on the computer.
    PRAM RESET
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • Hello, I've updated the iPhone I have got I have a problem I hope you respond to some of the applications no longer work, such as the safari and skype and many applications are no longer working with the ios7.0.4

    Hello, I've updated the iPhone I have got I have a problem I hope you respond to some of the applications no longer work, such as the safari and skype and many applications are no longer working with the ios7.0.4

    Standard troubleshooting...
    1. Try a Restart by pressing the sleep/lock button until you see the slider.  Slide to power off.  Restart by pressing the sleep/lock button until you see the Apple logo.
    2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.
    3. Remove apps from Recently Used (multi-tasking) list...
    - From any Home Screen, double tap the home button to bring up the Recents List
    - Swipe up on the app preview card to remove it from the list
    - Press the home button when done.
    4. If still a problem restore with your backup.
    5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
    6. If still a problem, it's likely a hardware issue.

  • Bluetooth No Longer Working With Headset

    I have a Motorola bluetooth headset that I've used with my ibook before without a hitch, but when I screwed up OS X and reinstalled it (note: reinstalled the operating system, but didn't format) it no longer works with the headset. I can connect to it just fine, but if I try to use it for anything such as switch my audio output to the headset, the program will freeze - same applies to using the headset for input. The headset isn't broken as it works fine with my phone, but my ibook won't cooperate and they are paired correctly. Is their someway to reinstall the bluetooth drivers or something to that extent? Thanks

    jrnet154 wrote:
    Hi - I'm a student with disabilities and rely heavily on accessibility features that make my life easier. For example, I use a Bluetooth headset to trying answer phone calls and use Siri… I especially use the "Raise to speak" option for accessing Siri
    If you have a headset, why use Raise to speak? Kinda defeats the purpose of the headset.
    Press and hold the button on your headest to call up Siri.

  • Firefox no longer working with Mac OSX 10.4.11

    i'm using Mac OSX 10.4.11 and Firefox 3.6.12. As i understand it any of ur upgrades no longer work with this computer system. ( I tried to upgrade last week and ur site said upgrades no available gfor my platform version. Last week every time i conducted a search (default Google) i was redirected to http://search.creativecommons.org/?q=crossword+puzzles&sourceid=Mozilla-search.what gives? Have I been hijacked? also sites that I use daily are clipped and entire pages are smaller than usual . see www.shockwave.com
    If u are no longer supporting Mac users, please let us know in advance or at least post it on ur site. Can no longer use Firefox...

    When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
    (1) Bypass Firefox's Cache
    Use Cmd+Shift+r to reload the page fresh from the server.
    (You also can clear Firefox's cache completely using:
    Firefox > Preferences > Advanced
    On the Network mini-tab > Cached Web Content : "Clear Now")
    (2) Remove the site's cookies (save any pending work first). While viewing a page on the site:
    Tools > Page Info > Security > "View Cookies"
    Then try reloading the page. Does that help?
    If you open about:crashes, you should get links to online crash reports. You could post some of the crash IDs for review by volunteers here.
    Given the timing, another issue might be some ads or media in the page. There are some add-ons to block such things...

  • HT204416 My Safari is no longer working with many sites.  However Chrome and Firefox work fine.  I would like to re-install Safari in an effort to clear up the problem I can not resolve.

    My Safari is no longer working with many sites.  However Chrome and Firefox work fine.  I would like to re-install Safari in an effort to clear up the problem I can not resolve.

    1. From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
    2. Select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
    and confirm. Test.
    3. If the above steps don't resolve the problem, please describe it in more detail.

Maybe you are looking for

  • Two different item categories in sales document

    Hi Friends, Can we have two different line items in the sale order by which one item is relevant for billing  F2 and the second line item is relevant for pro forma invoice F5.  And also, I want to use second line item as consignment item so that when

  • SharePoint Online : how to disable properties promotion / demotion?

    Hi,  I working on a solution hosted in SharePoint Online. I need to disable the promotion / demotion feature.  I know it's possible to do it using powershell in an on premise installation, like : $web = Get-SPWeb http://xxxx/sites/xxx $web.ParserEnab

  • Session state always invalid after login

    Hello community, i have a functional login process which uses my own login with username and password. After login i branch to application start page, but this session now is different from the start login session, so every login is invalid and will

  • Printing of the image having size larger that selected page

    What i have to do is to print a Diagram that may have very large size like Posters or BluePrint of Buldings through my printer. mean when i give cmd to print it print the some part of the diagram in one page then next in next page and so on until who

  • IPad 2nd gen wifi suddenly not working

    Hi, my 32gb 2nd gen iPad has been fine with wifi up until 2 days ago. I always had issues where every 20 minutes or so the wifi would drop out but it came back after seconds - this was a problem with my router anyway. However, 2 days ago it started n