Image Capture not working with Canon LiDE 500F

Image Capture version 6.0.424 and CanoScan LiDE 500F 11.2.5.0 does not work properly.
Regardless the resolution, the resulted file has a very small size.
As a test I scanned a 9x20cm document at different resolutions and for all resulted files 'Get Info' reported small dimensions: 69x147 pixels. It is interesting that the size of the file varies with resolution, but when opened in Preview or Acrobat Reader, the small size is used.
As for other reports, CanoScan Toolbox works properly.
Regards,
Liviu

Hello Liviu,
There has been a couple of posts regarding the same issue with Image Capture. Have a look at this one for example.
http://discussions.apple.com/watches!add.jspa?forumID=1344&threadID=2272250
As I stated in this thread, I do not have this problem with Image Capture and my LiDE 200 or my MP980 AIO. So there must be something with the drivers used by these older model of Canon scanners when using Image Capture.
I haven't seen anyone provide a solution as yet so you may need to escalate this to Canon if you have a need to use Image Capture.
Pahu

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Image Capture not working with 10.6.6

I use a Canon MP780 printer/scanner with my Macs. I have no printing problems. However, when I upgraded to Snow Leopard the Canon MP Navigator scanning software stopped working and Canon's downloaded driver update didn't resolve the problem. Despite conversations with a helpful Canon engineer they seemed unable to offer a solution. However, I started using Image Capture as a satisfactory solution and this has worked fine until I upgraded to 10.6.6. Now this has stopped working too - I just get the message 'No camera or scanner selected'. I tried installing the recent Apple Canon download (Dec 14th 2010) but it hasn't resolved the problem. I see that the MP780 scan function does not seem to be supported by Apple on a list they publish on the site, however.
I can still scan by using the printer dialogue box but it is very long-winded and not very satisfactory. Is there any hope of me being able to use Image Capture again with my scanner?

fordwich wrote:
I use a Canon MP780 printer/scanner with my Macs. I have no printing problems. However, when I upgraded to Snow Leopard the Canon MP Navigator scanning software stopped working and Canon's downloaded driver update didn't resolve the problem.
The MP Navigator application requires the [Canon MP780 scanner driver|http://support-au.canon.com.au/contents/AU/EN/0900205301.html] to be installed. The Canon driver update from Apple does not include this full scanner driver, only a mini driver that lets you use the scanner via Image Capture/Preview.
However, I started using Image Capture as a satisfactory solution and this has worked fine until I upgraded to 10.6.6. Now this has stopped working too - I just get the message 'No camera or scanner selected'. I tried installing the recent Apple Canon download (Dec 14th 2010) but it hasn't resolved the problem. I see that the MP780 scan function does not seem to be supported by Apple on a list they publish on the site, however.
The mini driver mentioned above is known as an ICA driver. Canon provides this package to Apple for software download and also has it for various models on their web site. Checking the Canon Australia web site, the MP780 does not list the ICA driver. And checking the Canon IJSCanner1 package located in Library > Image Capture > Devices, which is where this information gets copied to, the MP780 is not in the devices list. So this confirms what Apple has listed on the web but makes no sense how you were able to scan on 10.6.5 or how you are still scanning now via the Print & Fax section, which uses the ICA driver. I would not think that the .6 update would remove the MP780 from the device plist. I need to check a previous build when I get back to the office.
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And I believe that if you install the full scanner driver then you will be able to use [MP Navigator v2.0.8|http://support-au.canon.com.au/contents/AU/EN/0900182001.html].

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I WAS having the same problem. With the introduction of photo stream, Apple currently is not allowing you to use the photo stream option concurrently with the manual import option with Image Capture. You have to choose one. My situation was that I had old picture on my iphone which were not being streamed and I hate using iPhoto.
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Message was edited by: schandi

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Well! After 10 years or so of OS X my Kodak DC 5000 no longer works in image capture after upgrading to OS X Lion. After connecting the camera and trying to import images, Image Capture says "no device connected".
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Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Message was edited by: Bud Inski

I have this issue but didn't recognize it until I read your post. I thought it was 2 bad photos.
I'll subscribe to this tread to see if anyone comes up with a fix.

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http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDeta ilTabAct&fcategoryid=238&modelid=15651#DownloadDetailAct
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Message was edited by: donbondio

Image Capture not working anymore

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MDT - Custom Reference Image does not work with Task Sequence, normal Windows 7 Enterprise Iso media works fine.

Hi,
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Md.Waseem Please remember to click “Mark as Answer” on the post that helps you. Thank you.

Mac will not work with Canon EOS cameras

My imac OS X 10.6 is not working well with my Canon EOS 5d Mark II camera on the tethered mode. The camera works well with other Mac computers, and I have spent hours with Canon tech help. It now seems that the issue may be with the computer. The EOS Utility is working, everything has been updated, all Canon checkpoints look good, but when I use the camera, the image does not transfer. And then everything gets locked into a loop and I have to crash the camera and force quit the program. Is there something in the computer that may be blocking the transfers? any ideas where to look? Canon has done everything on the camera side, but I don't know where to begin with the computer.

OH, ok. So the issue is with transferring the image from the camera to the computer. Since you said you have done everything possible with canon, the camera's firmware is completely up to date, you have the correct software installed. Since you say no cameras work with this computer I am inclined to say the problem is from the computer, which is why the problem exists. I'd do an apple hardware test and see if anything turns up. Clean install of the canon software would also be a good idea.

Does Lion not work with Canon scanners?

I have an old Canoscan N1240U. Although the Canon website offers software downloads for this under Mac OS X they are for Power PC. Is there anything else I can do?

I have a relatively new Mac Mini running Lion and a Cannon LIDE700F. I have found that if the Mac goes to sleep, Image Capture will give an error when I try to scan. The only fix I could come up with was to unplug and replug the scanner USB connector. I was initially convinced that this was a Cannon driver issue, but I have discovered that if I open Adobe Photoshop Elements and ask it to scan an image from the Cannon scanner, it will do so (evidently resetting the USB port). After that I can open Image Capture and the scanner works as if I had unplugged and replugged the USB connector. So I now believe that it is an Apple issue with Image Capture.
Hope this helps somebody.

Image cache not working with Firefox and apex

Hi,
I'd like to cache all my images to save page rendering time and bandwidth because my images are all static and never change.
I use the John Scott's caching technique Link: [http://jes.blogs.shellprompt.net/2007/05/18/apex-delivering-pages-in-3-seconds-or-less/], in a few words this technique consists of adding a header line "Expires: date in the future" in the http response.
It works very well in IE, the images are cached and the same image can be accessed several times (within the same session or in different sessions) without issuing an http request to the server each time.
with Firefox it does not work, the same image is asked again and again to the server (i'm using FF 3.5 and APEX 3.2).
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They use an http response header "cache-control: public, max-age=604800".
I tried the same and all kinds of combinations but without success.
When i compare my image with the one from google in the FF cache, they both have the same attributes.
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with this technique FF continues to send request each time but the answer is shorter because it's just a "304 not modified" instead of "200 OK" (200 response is bigger as it contains the image).
it's better than nothing but you still have 1 request + 1 response for nothing.
Another problem is that you need SYS access to implement this, which is not possible on an hosted server. (note that for images from the file system it is already foreseen by apex 3.1, Tyler's note is for images from the db)
2) if you preload the image (using myimage=new Image();myimage.src='...';), then there is max 1 request per browser session.
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I'm not asking anyone to investigate it, i can live with the 2 workarounds,
but just in case someone encountered the same problem and already fixed it.
Let me know if u managed to use the John Scott's technique with Firefox. (U can use Firebug to see the http traffic)
Thx
Tim

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Image Capture not working with Canon LiDE 500F

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