Image Capture resolution setting screwed up

Running Mavericks 10.9.5 on an iMac 27" with 3.6 GHz Core i5.
All of the sudden while scanning with Image Capture, the pull down menu for setting the resolution is screwed up. It flicker and scrolls through all the potential values from 50 to 12,800 but won't let me pick any value.
The scanner is an Epson 2450 and I attached it to another computer and it works just fine using Image Capture there.
I'm not sure if this is a problem with Image Capture or the Epson driver, but something got corrupted.
Any ideas?

Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.Image_Capture.plist. Move the .plist to your desktop.
Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

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Image Capture Default Scan Resolution

I have researched how to change the default scan resolution in Image Capture. Everything I have found thus far either doesn't work or references a preference file that does not seem to exist on my machine. Current OS is 10.5.8. I had the plist file (com.apple.ImageCaptureApp.plist) open in BBEdit and noticed that when I Quit the application "Image Capture" the setting for ICScannerPresScanResulation switched from 300 to 150 immediately.

OK, look for some of these files...
/Users/YourUserName/Library/Preferences/ByHost/com.apple.Image_Capture.XXXXXXXXX X.plist
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From Image Capture's help file:
Set your device’s date and time
You can use Image Capture to set the date and time for some cameras and devices with cameras.
Open Image Capture in Launchpad.Open Image Capture
Connect your device to your computer, and turn the device on.If the device is locked with a passcode, you may need to enter the password on the device.
Select the device in the Devices list at the left of the Image Capture window.
Click Sync at the bottom of the list at the left.
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My videos only download into image capture and they don't show up in imovie because image capture wont let me download in photo,event,face ect... so is there anyway i can get it to go to imoive please help!!!!!!!!!

My camra is a canon powershotA40000IS

In iMovie, click FILE/IMPORT/MOVIE and navigate to the folder where Image Capture stored your movies.
If that does not work...
Open iPhoto, and click FIle/Import To Library and navigate to your camera.
You can also click on your camera in Image Capture and set it to automatically open iPhoto, if you want.

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I'm using Image Capture with a Canon S400. Image Capture was set to download all photos automatically and delete after.
I've never had much luck with this approach. Unfortunately I'm a slow learner and only now have vowed never to use the app again. Basically, it downloads the first couple photos okay and then speeds through the rest of the photos at light speed (clearly, something has went wrong.) Indeed, the rest of the photos cannot be read by any application- they are invalid JPEG files even though they are about the right size. And they've been removed from the card and are gone forever. I'm using the factory USB cable from the camera the the keyboard USB port. Hardware is either a MacBook or intel iMac. Both have the same problem.
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At the absolute least, Image Capture should be updated to NOT delete photos from the camera unless the resulting JPEG passes some type of minimal validity check. OS X is instantly aware of the fact that the image files are corrupted (no thumbnail can be generated) so it shouldn't be that difficult.
Sigh. I'm really starting to long for the stability of my iBook. I defended Apple as long as I could but with the MacBook in for repairs right now and various stability issues running OS X on the Intel platform, I realize now that there really are some serious issues right now.

I'm having a similar bug on an eMac with the same camera (plus an Olympus E-300). Yes, dragging the jpegs off the card works, but you lose the thumbnails that Image Capture creates. I've researched previous questions here, and believe I've found all the preference files (that I have trashed several times over). No luck - I keep having this problem.
I really don't want to give up on Image Capture, since it retrieves camera information, too. But this is really an irritating bug!
Any suggestions..?

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week, Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.
The file name has no special character in it, just letters and no spaces.
I have done this in the past and it has worked, but now it will not.
I have not upgraded any software, that I am aware of.
After scanning, the Image Capture pops up the Scan Results with the file name in the window, but neither the Scan Results nor the Image Capture window responds to inputs. The Image Capture window is frozen, with only the "Overview" and "Cancel" buttons active (but non-responsive).
Is this a software issue or a scanner hardware issue? I am using a HP Photosmart C6200 series printer/scanner on a network using a Time Capsule airport.
Thanks.

I had the same problem.
Got a 90% fix. Apparently the Mavericks preferences won't work with Yosemite, so I just deleted the Image Capture preferences.
Unfortunately, the "Scan to" folder seems to be permanently set to the Pictures folder.
1. Quit Image Capture
2. Go to Finder > Go > Home, which opens up your home folder (named after your user name)
3. Open Library > Preferences > com.apple.ImageCapture.plist - Drag this file to the Trash
4. Start "Image Capture", click "Details" and change all your settings as you prefer
5. Quit and restart "Image Capture". Notice it remembers all your settings except "Scan to" folder. It insists on saving to "Pictures".
That's as far as I was successful. I tried changing the "Scan to" folder to "Desktop", but on launch, Image Capture always sets it back to "Pictures".
This is what I tried:
6. Download and install "Pref Setter" from http://www.nightproductions.net/prefsetter.html
7. Quit "Image Capture". Right-click on "com.apple.ImageCapture.plist" and open with Pref Setter.
8. Search for "Pictures", which finds "~/Pictures" (the tilde character at the start means your home directory).
9. Double-click on "~/Pictures" and change it to the folder you prefer. I like "~/Desktop"
10. Choose File > Save then Quit from Pref Setter. Note that re-opening the plist file still shows "~/Desktop"
11. Start up "Image Capture" -- on startup, "Image Capture" sets "Scan to" folder to "Pictures"
I consider this a bug.

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Welcome to the Apple Discussions. That's the one primary reason iPhoto should never be setup to delete the photos after import. Too many incomplete or bad imports and complete deletions. Always have the phone do the deletions.
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Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.Image_Capture.plist. Move the .plist to your desktop.
Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

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I am no expert but did you try going into system preferences> print and fax and seeing if your Epson is there? Otherwise you may have to go to Apple Downloads and see if there is an update for Epson. Also look in finder> library> printer> epson> inkjetprinter 2> UTL and see when you open that if it connects. There are a lot of other tools in there also. I am far from an expert on mac but I have poked around in there to find my HP.

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Hello there and welcome to Apple Discussions.
I am not aware of a new version of Image Capture, apart from the one that is included with 10.6 but this is not available for 10.5.
I don't have an MF4300 series to test (I have the MF4680 and 4270) so I cannot check the settings you should see with the Canon ScanGear application for your MF4350. However, I think the issue is that Image Capture does not open the Scan Gear viewer and therefore you do not get the option of where to scan from. So instead of using Image Capture to scan, try using Preview and selecting the MF4350 via the File > Import Image menu.
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I usually import my digital camera images into a folder using Image Capture, apply Photoshop corrections, THEN move the adjusted and re-named images to iPhoto for organization and storage.
When I open the images for the first time in Photoshop, the Image Size box always shows the resolution as 72 dpi. I can easily convert this to 300 dpi in Photoshop, but I would prefer to avoid the extra step for every photo.
So far, I have not been able to find any setting in either my camera menus or Image Capture to change the default from 72 dpi to 300 dpi - any suggestions?
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Old Toad said: "If these services printed your files at 72 dpi you would end up with very large prints."
Obviously - which is exactly what I want to avoid!
In fact Photoshop tries to do that, warning me: "The image is larger than the paper's area, some clipping will occur."
Terence Delvin said: "When you print the density of those pixels will determine the quality of the print. So, change the density and the dimensions change. Change the dimensions and the density changes. See the relationship?"
Yes, I understand all that perfectly.
I guess my real question should have been:
"Are there any print services or page-layout-type software applications that honor the exif data and try to print or re-size using a print resolution of 72 dpi without making the user re-define the density to something more print friendly?
For example:
I have a 3936x2624 pixel image for which Photoshop's Get Info shows the print resolution as 72 dpi. If I drag that image into a Microsoft Word document, then Word does some kind of magic resizing to fit the image on the width of my 8.5x11" document. With margins, the image is now about 4x6". Looks good on my screen (but then even a 72 dpi image would, wouldn't it).
Obviously, MS Word downsized the image, but I can't find any way to make Word show me what print resolution it is choosing to assign to the resized image. It looks fine when printed, so I'm pretty sure that, in this case, something higher than 72 dpi was used.
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Thanks,
-gw

Image Capture resolution setting screwed up

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