Image Capture/Scanners

Since installing SNow Leopard Image Capture will not detect either of the scanners that I have installed: an Epson CX 4200 and a BrotherMFC 8460N. Also, when I open Print and Fax in Syst. Pref. and click on the scanner it will open a scanner window but will not detect the scanner. Suggestions?
FWIW, printing is working fine in both.
j

I seem to have a similar problem with Image Capture.
I have a portable S40 document scanner from Mustek, which I bought here in Taiwan. It works fine with Image Capture 4 on my OS X 10.5.8 laptop, but Image Capture 6 can't recognize the scanner.
I would like to test out an earlier version of Image Capture on my new iMac, but I only have 4.0, which doesn't work. Vue Scan and other programs don't recognize the scanner either, but I don't know if they would have the same problem on 10.5.
Funny enough, Lemkesoft's Graphic Converter can use the TWAIN driver, but when I tested it on both 10.6 and 10.5, the interface freezes. I can scan from Graphic Converter, but I can't calibrate the scanner!
The scanner also behaves differently between the two systems. With 10.5 the "ready" light comes on as soon as I plug it in (it's USB-powerd), but with 10.6 it only comes on when I ask Graphic Converter to acquire the TWAIN source.

Similar Messages

  • Why does Image Capture not see my scanners?

    I have two multi-function printers - a Canon MF4350d and a HP Officejet J4550 - both connected to my iMac and both printing properly. But when
    I open Image Capture it does not see either device. How do I get my scanners functional?

    Check this thread: https://discussions.apple.com/thread/5540452?start=0&tstart=0
    It would seem there are updated drivers for (some) HP scanners.  Doesn't appear to be the case for Canon.

  • Image Capture compatible scanners?

    Does anyone know where to find a list of scanners that are supported by Image Capture? I can't seem to get my scanner to be recognized by it, and so far I haven't found whether it should be or not. It's a HP PhotoSmart all-in-one deal...
    Thanks!

    This is what my Image Capture help says:
    Image Capture works with scanners that have driver software for Mac OS X. It also works with some TWAIN-compatible scanners.
    To find out if your scanner is compatible with Mac OS X, check with the scanner’s manufacturer, or go to the peripheral compatibility webpage.
    To scan images using a TWAIN interface:
    Install the latest software for your scanner.
    The latest software may have come with your scanner or it may be on the website for the scanner’s manufacturer.
    In Image Capture, choose Devices > Browse Devices. Under TWAIN devices, select your scanner, select Use TWAIN UI, and then click Connect.
    If you don’t see this option, your scanner does not have a TWAIN interface.
    To learn how to perform scans with the dialog that appears, see the documentation that came with your scanner.
    ;~)

  • Open image capture question

    I am having trouble using the detect separate items feature in the Apple open image capture feature.  Instead of separating the scans, it just does one big scan.   Is anybody else having this problem?  If it works for you, what type of scanner do you use?

    Have you tried VueScan? It works well with several scanners. I would give it a shot. I have an old UMAX scanner that has no driver available for Mac OS X and VueScan made it work.
    http://www.hamrick.com/
    Here is the link to the latest Cannon driver. Looks kind of old.
    http://tc.versiontracker.com/product/redir/lid/203799/LiDE20LiDE30v7010X.app.sit

  • How can I turn off the preview (overview) automatically executed when I launch Image Capture?

    I love using Image Capture, but every time I launch it, it automatically does a previes of my scanner's flatbed.  Most of the time, I don't use the flatbed.  I use the feeder to scan multiple pages. 
    My question is this:  Is there any way to turn off the automatic preview (overview) that Image Capture executes when it's launched?
    Thanks in advance for any and all assistance!   

    Not a direct answer.
    From Image Capture Help:
    Scan pages with a document-feeding scanner
    When you scan a document with a document-feeding scanner, the same settings are used for all the pages in the feeder. If your pages need different settings (for example, some are grayscale and some are color), separate them into different groups.
    Before you begin these steps, you need to open your scanner. For instructions, see one of these help topics:
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    Scan an image with Image Capture
    Scan an image with Preview
    Place the pages in the scanner’s document feeder.
    Turn on the Use Document Feeder option, if it’s present.
    Set scanning options.You may need to click Show Details to see all the available options.Here are some of the options you can set. The options available to you depend on the scanner you’re using. Some options aren’t available on all scanners, and some scanners may have more options.
    To choose the type of image being scanned, use the Kind pop-up menu.Choose Text for black-and-white images with high contrast, such as text. Choose Black & White for grayscale images. Choose Color for color images.
    To scan both sides of a page, select Duplex.
    To choose a size for the scanned image, use the Size pop-up menu.
    To choose where to save the scanned images, use the Scan To pop-up menu.If you choose a folder, the images are stored in that folder. If you choose an app, the images are opened with that app.
    To adjust the colors or exposure of the scanned image, choose Manual from the Image Correction pop-up menu, and adjust the controls.If you don’t see the image correction controls, scroll down or make the Scanner window taller.
    Click Scan.The scanner scans the pages one by one.

  • I can print to a Lexmark X4550, but not scan (with Image Capture)

    Following tips (by "Lexmark Listens" and others) I succeded in printing (via USB and wifi) to a Lexmark X4550.
    But when scanning (via USB) using the Image Capture app (included in Mac OS), Image Capture sees the scanner a couple of seconds, then complains that no scanner is connected (although it still is).
    This happens with a MacBook (Pro), but not with another MacBook (white).
    I tried (not necessarily in this order):
    - reboot
    - repair disk permissions
    - re-installing drivers (both printer driver and "Image Capture Application Scan Driver for for 10.6.8 and later Mac OS") from Lexmark support site.
    - running Mac OS software update (which updated the printer driver to version 2.8]
    - resetting the printing system: http://support.apple.com/kb/HT1341
    How can I completely remove all files related to Lexmark printers&scanners and try again installing from a clean state?
    (I see in other posts that a Lexmark Uninstaller is sometimes located in HD/Library/Printers/Lexmark/YEAR/ ; I used to have one here, but it was removed during previous attempts at getting the scanner working ; and anyway when I run this Uninstaller at the time, it did not completely clean the /Printer/Lexmark)
    My problem is very similar to this one described in this bug report in Lexmark knowledge base:
    http://bit.ly/MOR9bd
    But the patch proposed is "For Mac OS X 10.6 only" and titled "LexmarkPro800-Pro900SeriesQFE1.0.0.dmg" so I don't think it would work for a Lexmark X4550. (Indeed I installed this patch and the problem is still there).
    As for the workaround suggested, "When using Apple's Image Capture application, do not use the "Show Details" option [...]", I can't get it to work: as soon as I launch Image Capture, it starts scanning (a preview) and the "Show Details" bouton is grayed out.
    I've already spent many hours trying to get this printer-scanner to work with my Mac.
    Any suggestion would be very helpful!

    Same issue, sort of.  After ML upgrade, Lexmark x264dn fails to register as a printer & scanner, there is no scan tab anymore.   Also, image capture application is stuck in a crash loop until I disable mDNS (bonjour) on the printer.   Still, it does not register as a scanner anywhere (protoshop, image capture, preview...)
    I have installed all the package scripts from Lexmark's Mountain Lion support page.   No dice.

  • Canon PIXMA 860 and 560 not recognized by Image Capture

    I can scan from the printers to my MacBook. And I go to System Prefernces / Printers and Faxes and both are shown as printers and as scanners. I can open from their and scan but when I open image capture it doesn't find any scanners.
    I down loaded and installed both the newest canon printer and scanner drivers as well as the newest ICA driver. Still they are not recognized.
    What am I missing?

    ATC7 wrote:
    Just for testing purposes, I removed the canon printer, removed all canon software and updates from my system and then used the original CD that came with my 870 to reinstall the printer and lo and behold, Image Capture started working again for wireless scanning.
    Hello and thanks for the feedback.
    There are two scanner drivers available for many of the new models of Canon AIOs. There is the ICA driver and the Canon scanner driver.
    During my tests on clean builds of 10.6.x I found that my Canon AIOs were able to print and scan via wireless by simply installing the Canon update provided by Apple. This update consisted of the then latest printer driver for many models of Canon AIO and inkjet and the ICA driver. Canon's scanner driver was not included as part of this download from Apple.
    The ICA driver is installed in HD > Library > Image Capture > Devices and the package is called Canon IJScanner1. Later versions of the ICA driver also installed another package, Canon IJScanner2. These ICA drivers provide a minimal amount of scanning selections and only appear to work with Image Capture and Preview. Other applications like Canon's own MP Navigator and Adobe Acrobat Pro will not scan with just the ICA driver installed. The Canon scanner driver for the respective model is required.
    From what you have said and from my own testing I propose that the original CD did not contain the ICA driver but the Canon scanner driver for the MX870. And with only this driver installed you were able to scan using Image Capture via the wireless. I don't recall ever testing a 10.6 build where only the Canon scanner driver was installed and not the ICA driver (it is present by default on 10.6 but only has older models of Canon AIO's - your MX870 is not there). Had I tested this I believe that I would have been able to scan via wireless using Image Capture.
    I also propose that once you installed the Canon v2.4.1 update, which contains a version of the ICA driver package that is also available from Canon web sites, then Image Capture stopped using the Canon MX870 scanner driver and used the ICA driver instead, thus stopping you from wireless scanning.
    Right now I am using a new build of 10.6.6 on my MBPro. So that I could print to my MP990 at home and an MG6150 at work I simply installed the v2.4.1 update and have printer and scanner queues in Print & Fax for both. I have not installed scanner drivers for either device and at home with my MP990 Image Capture does not show any device being available, while Preview does show the MP990 once I select 'Import from Scanner > Include Networked Devices'. Also, Acrobat Pro 9 does not show my MP990 being available.
    And with regards to the v2.4.1 update, the drivers included are provided by Canon to Apple, just as the other vendor drivers are provided to Apple, to make life easier for us Mac users. The drivers are available individually and get downloaded and installed automatically when the respective model is connected to the Mac and no local driver is present. As for the package including all these individual vendor drivers, this would be created by Apple.
    Pahu

  • Image Capture shows no devices (again)

    Hi,
    I have a MacBook Air (2012) running Mac OS X 10.9.1, 1.8GHz Intel Core i5, with 4GB ram.
    I have a Cannon MP510, it shows up on the list of printers in the System Preferences.
    I had a similar problem with the previous operating system (see https://discussions.apple.com/thread/5419672)
    I now have a Time Capsule and I have tried connecting the printer to my laptop with USB and also via the Airport Time Capsule (both by USB).
    The MP510 show up in Printers & Scanners but no Scan, and Image Capture shows no devices as being found.
    I have looked at:
    http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_s eries/pixma_mp510#DriversAndSoftware
    But they have no drivers for 10.9.1 but I did try the driver for 10.8 again.
    I have made sure that the printer is in Scan mode, I have tried Scan to PC, and Scan to PDF. (There isnt a Scan to Mac)
    Any ideas on how I can get my MacBook to detect that the MP510 is also a scanner so that I can use image capture (or any other free software) to get scanned images on to my Mac?
    Thanks,
    Mulder

    I have downloaded Cannon's MP Navigator and it says that it cannot communicate with the scanner, Scanner driver will be closed, and number 155.0.0

  • Image Capture no longer working with Canon MG3250

    I’m getting an error message when trying to scan from my Canon MG3250 using Image Capture this is over wifi but plugging in the USB cable doesn’t make any difference. Printing is working as normal.
    I’ve used Image Capture to scan previously without any problem and have the drivers installed from Apple.
    Open Image Capture, selected the scanner, which now has a generic icon. I get the following error message:
    "Software for this device is not installed.  
    Scanning software for this printer is currently unavailable
    Please contact the printer’s manufacturer for the latest software." 
    I tried Preferences>Printers & Scanners. Selected the Scan Tab and Open Scanner. This launched the printer utility Canon MG3200 series. I clicked on the Scanner icon. Where I get the same error as above.
    Normally the software would auto download from Apple, but clearly looking at the Console log there seems to be a problem at Apple’s end:
    Console log:
    20/05/2014 19:28:36.141 PrintUITool[411]: There are 2 drivers posted for Canon MG3200 series. Software Update server configuration must be wrong.
    I've worked around the problem by going to Canon’s website and downloaded the scanning software:
    http://www.canon.co.uk/Support/Consumer_Products/products/Fax__Multifunctionals/ InkJet/PIXMA_MG_series/PIXMA_MG3250.aspx?type=download&page=1
    I used IJ Network Scanner Selector EX to select the scanner and Canon IJ Scan Utility to scan, which worked after I made sure Image Capture was closed.
    This doesn't fix the issue with scanning in Image Capture however.

    Issue resolved by Paul Huntley on another discussion board.
    "To scan with Image Capture you need to install the ICA v3.1.0 driver for selected Canon devices. This is a different driver package to the MG3200 Scanner driver that includes the Canon IJ Scan utility and does not work with Image Capture."
    Installing the ICA driver resolved the issue and I can now scan again with Image Capture. I still don't know why it stopped working in Mavericks, or why Apple didn't auto install the driver when required.

  • Image Capture no longer working with Samsung SCX-4500W

    Out of the blue, Image Capture is no longer working with my scanner (Samsung SCX-4500W). Until today, I have had no problems, but now Image Capture will only complete the "overview" but not the "scan" itself. I get the message that the "scanner reported an error." I have tried restarting, unplugging cables, etc. but nothing works. I don't think there is a problem with the scanner itself -- it is able to scan using the built-in "scan to PC" function, but not Image Capture. I am using OS X 10.6.1. Any suggestions?

    Try running a repair disk permissions. This is done via the Disk Utility application. Reply if you need help to do this.
    Also, do you have another application you can scan with? Note that Preview will use Image Capture, so you need some other application. As a test, you could download Picasa from Google which works well with TWAIN scanners.
    Pahu

  • Image Capture Problems with Snow Leopard

    Somewhere along the line I seem to have upgraded my version of image capture. I've recently installed snow leopard and any software updates that have followed. I tried to use image capture for the first time yesterday, and after struggling to get it to work (unsuccessfully) I decided I preferred the previous version and went ahead and restored it from my time machine drive in place of the new version.
    I soon realised that this wouldn't work with the updated OS, and upon trying to restore the newer version of IC realised that I didn't have a copy of it on my time machine drive. I know this is a rookie error!
    Can anyone tell me where the new version of IC has come in, and if I can download it as part of a software update etc? I've tried reinstalling parts of Snow Leopard from disc hoping it would be in there, but so far I've had no success.
    Thanks in advance.

    Having the same issue since 10.6.4; none of my 3 scanners work: canon LIDE 60, Epson CX5000 or HP 4215.
    The Epson gets the furthest with a partially garbled 'overview' scan which never completes... the others never even start scanning although Image Capture says it is making an overview.
    I have already installed the updated Epson driver, but not the others... will go hunting, but this really *****. Need to scan and distribute 3 1-page documents and it has so far taken me 3 hours.

  • Image Capture not working with Canon LiDE 500F

    Image Capture version 6.0.424 and CanoScan LiDE 500F 11.2.5.0 does not work properly.
    Regardless the resolution, the resulted file has a very small size.
    As a test I scanned a 9x20cm document at different resolutions and for all resulted files 'Get Info' reported small dimensions: 69x147 pixels. It is interesting that the size of the file varies with resolution, but when opened in Preview or Acrobat Reader, the small size is used.
    As for other reports, CanoScan Toolbox works properly.
    Regards,
    Liviu

    Hello Liviu,
    There has been a couple of posts regarding the same issue with Image Capture. Have a look at this one for example.
    http://discussions.apple.com/watches!add.jspa?forumID=1344&threadID=2272250
    As I stated in this thread, I do not have this problem with Image Capture and my LiDE 200 or my MP980 AIO. So there must be something with the drivers used by these older model of Canon scanners when using Image Capture.
    I haven't seen anyone provide a solution as yet so you may need to escalate this to Canon if you have a need to use Image Capture.
    Pahu

  • Macbook pro doesn't recognize camera on image capture

    My MacBook Pro doesn't recognize the built-in camera for a lot of my applications, including Image Capture. It doesn't show up anywhere in my system preferences. Any idea why this is so?

    (1)  Mac's built-in camera does not work with Image Capture.
    Image Capture works with external devices like scanners, some iOS devices, some cameras and RAM cards, etc.  Click this link for more info about Image capture and some of the apps that can work with your inbuilt camera.
    Click here for info about how to use Image Capture to transfer images from a connected external camera.
    For more info about Image Capture functions, see Image Capture > Help on your Mac or the Apple pages in this link.
    (2) To test for application-specific problems mentioned in the "How to Troubleshoot iSight " article, use apps like Photo Booth, QuickTime Player, iChat, FaceTime, or others intended to work with your Mac's inbuilt camera.
    (3) To test for user-specific problems mentioned in http://support.apple.com/kb/HT2090 the "How to Troubleshoot iSight " article, you must have more than one user account.  Do NOT use the "Guest" account.  Click this link if you need help creating new accounts for testing.
    Message was edited by: EZ Jim

  • Image capture question

    image capture does not see my scanner. I've installed all proper software, and my scanner fits the description of compatible scanners. So why does it not read it as availaable? The scanner I have is a Canon Canoscan LIDE 20. thanks for any help.
    Paul

    Have you tried VueScan? It works well with several scanners. I would give it a shot. I have an old UMAX scanner that has no driver available for Mac OS X and VueScan made it work.
    http://www.hamrick.com/
    Here is the link to the latest Cannon driver. Looks kind of old.
    http://tc.versiontracker.com/product/redir/lid/203799/LiDE20LiDE30v7010X.app.sit

  • Image Capture Default Scan Resolution

    I have researched how to change the default scan resolution in Image Capture. Everything I have found thus far either doesn't work or references a preference file that does not seem to exist on my machine. Current OS  is 10.5.8. I had the plist file (com.apple.ImageCaptureApp.plist) open in BBEdit and noticed that when I Quit the application "Image Capture" the setting for ICScannerPresScanResulation switched from 300 to 150 immediately.

    OK, look for some of these files...
    /Users/YourUserName/Library/Preferences/ByHost/com.apple.Image_Capture.XXXXXXXXX X.plist
    Also, it seems that some Scanners store the Default Rez in them, might see if setting that is an option for yours.

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