Image Capture won't scan: Canon MP 610

Hello,
I experience a strange bug in Image Capture which I use together with my Canon MP610. When I put a document on the scanner Image Capture will show a preview and then scan the document. This works fine.
Sometimes I need to make some manual corrections by using the button "show details" and then resize the scan area after the program has analyzed the picture. After I made the corrections I hit the "Scan" button but Image Capture will return with the message "Scanner has reported an error" and "An error occurred during scanning".
I first thought it might be a driver related problem as I recently updated the drivers from the Canon site. Before I installed the Canon drivers and used the OSX drivers all worked fine.
So I removed all drivers from Canon and hoped the Mac would use the old drivers again. That didn't work either as the system couldn't seem to find any usable driver anymore. I reinstalled the Canon drivers and all works well again except for the Image Capture program.
As long as I don't use the "Show Details" button the scanner works just fine. But as soon as I make some manual corrections the scanner error message pops up and the scanner won't scan the adjusted preview.
So I know for sure the Mac sees the scanner and can control it as the scanner does deliver the images to the folder I specify, but I can't do any manual corrections.
I already deleted the file "com.apple.ImageCaptureApp.plist" but that didn't solve the problem. It appears to be a bug in the program itself or a conflict between the app and the drivers from Canon. How can I revert back to the drivers that my Mac used before I installed the Canon drivers?
Thanks!

Thanks PAHU that were a lot of drivers for sure in your link and I installed those. Unfortunately, nor the driver package nor the ICA driver did solve my problem. I'm beginning to think it might just be a bug within Image Capture, although Image Capture is stating the scanner is reporting an error. Strange thing is that Image Capture will work fine as long as I hide the details pane.
It seems to be an isolated problem too as I can't find any other subject on this on the net. I see more people having trouble to scan images with Image Capture but that's mostly related to not selecting the right part of the preview. I will see if I can reinstall Image Capture from the OSX dvd.

Similar Messages

Image Capture won't scan to Photoshop

I just downloaded Lion (10.7.2) and everything works fine, except ...
When scanning through Image Capture, it won't open the scanned images in Photoshop (CS4) when set to do so. It will open in any other program I try (Preview, Illustrator, etc ...) but not Photoshop.
When I scan an image with PS set as the "scan to" app, Photoshop will open, but it doesn't open the image. Instead, Image Capture opens a "scan results" dialog box with the name of the image and a magnifying glass icon that shows me that the image has been saved in my "pictures" folder. I'm clearly choosing the PS app, and not the PS folder in Image Capture, but for some reason it doesn't know what to do with the image when it gets there. Again, the PS app OPENS, but the image doesn't. It just dumps it in the "pictures" folder.
By all accounts, Photoshop seems to be working properly. I can click on a scanned image and open it with Photoshop manually. Scanned images just won't open in PS automatically through Image Capture like they used to before I upgraded to Lion.
I tried rebooting and repairing permissions just for the heck of it, but those did nothing. Image Capture has no problem recognizing my scanner (Brother MFC 6490CW) and I made sure to download the latest driver for it.
I'm really at a loss as to why this is occuring. If anyone has a theory, I'd love to hear it. Scanning stuff into Photoshop is my job basically, so this is driving me crazy.

I can duplicate that behaviour, best file it as a Bug with Apple if you have a Developer ID ?
http://developer.apple.com/bugreporter/
I will file it also and see what response I get.
BR filed: I note that in testing this if I set the Import To selector to Preview, Mail and iPhoto it behaves as expected so it's possible this is an Adobe issue not an Apple one. Might be worth looking in their support forums to see if anyone elase has this and has found a work-around.

My Image Capture won't scan

Image Capture and software called Paperless were working well until last week when they both stopped scanning. The overview does, but the actual scanning button is grey on both programs. The manufacturer of Paperless says the problem is wth Image Scan. I am using a non-Twain scanner. Anyone know how to fix it?
j

Sounds like you may not be selecting the area of the overviewed image that you want to scan. This will stop the scan button from being available. With the image previewed, move the mouse to one corner and then drag to the opposite corner to select the section of image you want. Now the Scan button will be available.
Or if you only ever want to scan the entire page, uncheck the "Use Custom Size". This will make the Scan button available without having to select a portion of the overviewed image.

Image capture won't scan some of "detect separate image"

When put multiple photos on my scanner using "detect separate images, Image Capture recognizes each separate photo, but when it scans, some of the images come out black, and i have to rescan them.
Any ideas?

Thanks PAHU that were a lot of drivers for sure in your link and I installed those. Unfortunately, nor the driver package nor the ICA driver did solve my problem. I'm beginning to think it might just be a bug within Image Capture, although Image Capture is stating the scanner is reporting an error. Strange thing is that Image Capture will work fine as long as I hide the details pane.
It seems to be an isolated problem too as I can't find any other subject on this on the net. I see more people having trouble to scan images with Image Capture but that's mostly related to not selecting the right part of the preview. I will see if I can reinstall Image Capture from the OSX dvd.

Scanning in Mavericks? I can no longer use the scanning function in my HP Officejet 4500. HP says to go through Preview, Image Capture, or Print/Scan in System Prefs. Still doesn't work. Any ideas/similar experiences?

Scanning in Mavericks? I can no longer use the scanning function in my HP Officejet 4500.
HP says to go through Preview, Image Capture, or Print/Scan in System Prefs.
Still doesn't work. Any ideas/similar experiences?

Sure it is, yet it's called HP LaserJet Professional M1210nf MFP Series *
Today, I followed your other advice, and deleted the printer, deleted the /Library/Printer/hp folder, downloaded the entire set of driver, re-installed the printer twice, once with the driver, once with Bonjour.
The Bonjour Printer has the scan option active, but it is doesn't work (refer to above.), it is called M1217nfw
The Apple Driver Printer doesn't show the scan option at all, it is called M1217nf (as on the http://support.apple.com/kb/HT3669#HP list.) This model number doesn't exist, as far as I can tell.
Still, everything works perfectly in Snow Leopard, for a MF printer that has been manufactured years after Snow Leopard was released.
Why going up in software version means going backwards in compatiblity for brand new product is really the question that puzzles me here.

Image Capture won't recognize camera under other user log in

Image Capture won't recognize cameras under another other users log in on the same computer even though it works perfectly under the main user log in. Can some body hep me pleeze? What am I doing wrong or how can I let my daughter use her digital camera under her log in?
Power Mac G-5 Dual 1.8 Mac OS X (10.3.9) 80gbMaindrive,250gbSeagate/1gb ram/128mb vram

Hi G-Man,
It's probably something in the Preferences folder; Users/herusername/Library/Preferences. Start by removing com.apple.ImageCaptureApp.plist and trying again. If that doesn't do it drag the entire Preference folder to the desktop, log out and back in. Launch it again and if it works you can either reset preferences for all System Preferences and apps or drag the preferences files a group at a time back to the new Preference folder in Library and test Image Capture each time. That way you can narrow it down to the one offending preference file.
John

Image capture won't recognize my ScanSnap iX500. How do I make them work together?

Image capture won't recognize my ScanSnap iX500. How do I make them work together?

To use Image Capture you need an ICA driver for your scanner. Checking the Fujitsu web site for drivers for the iX500 I only see a ScanSnap manager for OS X. No mention of an ICA driver. So you may need to contact your local Fujitsu support.

Image capture, can't scan

I have an epson 2480 scanner that worked with image capture in tiger. After upgrading to Leopard, it seems that I can no longer scan. Image Capture speaks to the scanner (the scanner will scan a preview when I launch image capture), but the scan button is greyed out.
This ***** because I would use image capture to share the scanner with other users in my group. Now, the only way to scan is to sit at the computer that is hooked up to the scanner and scan there using the epson scan software.
If anyone has any ideas as to how to re-enable image capture scanning, I would love to hear it.
On another note, image capture does not work on any local account on the machine, whether admin or standard.
Thanks for any advice...

As far as sharing the scanner using image capture, browse to the scanner (devices > browse devices), then click on the sharing button on the bottom left of the window...You can share the device from there, and add a password if necessary...
Cool when it works!
However, you cannot have more than 1 computer at a time using the scanner, so if another person has image capture open (but isn't using the scanner), you need to make them quit....
Still, this works pretty well (well, at least it did work pretty well
BTW-I thought I had installed the latest driver, but I will try again and see.....

Mountain Lion Image Capture won't recognize my Canon MP600 Scanner

I'm not sure when it happened as I don't use my scanner all that much but at some point in the last month or so Image Capture can'is no longer able to see my scanner. It's a multi function Canon MP600 printer/scanner. I can still print but no go on scanning. I checked out the Canon site for drivers/updates but there are none. System Report sees the MP600 and like I said, I can print just not scan. I'm running 10.8.2.
Any ideas or help is greatly appreciated.
Joe

This might have been my fix, too. I did as this instructed; however, after installing v.2.11 from Apple's site and deleting the printer, then adding it back again (I also unplugged and replugged the printer), nothing changed.
I then did as "noseyp" below suggested and at the Canon site added the scanner driver for Mac OS 10.7. That process (after I bypassed my security roadblock), required a computer restart.
So was is it v.2.11 installation (plus the restart) that made the difference? Or was it the 10.7 scanner driver? I won't know.
I'd suggest to anyone to do as "legendarybc" suggested, but then do restart your computer. If that doesn't work, then add the 10.7 scanner driver from:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_s eries/pixma_mp600#Overview

Image Capture won't capture (Canon 9950F)

I have recently bought a Canon 9950F for a specific project. It replaced an Epson Perfection 2450 Photo which worked perfectly but was limited in the size (area) of its film scanning capabilities. I have used a range of software including VueScan and Silverfast v6.6 but the most direct scanning tool I have used is Image Capture. The feature that I really like with Image Capture is the ability to select multiple scan areas in the 'preview' and have Image Capture scan them as a batch. The project I am working on (family archive photos, documents and film negs of various formats) really makes the most of this feature.
I have moved over to the Canon 9950F and immediately noticed that Image Capture does not see the film scanning feature of the 9950F. It scans documents exactly as the Epson 2450 did but does not offer the option of scanning film or transparency, only documents on the flatbed. I have updated the Canon Drivers and the scanner is visible under System Prefs > Printers. VueScan and SilverFast recognise the scanner (but neither have the selectable scanning feature that Image Capture offers) and Photoshop Elements 10 also sees the scanner under File > Import.
Has anyone experienced this problem and, if so, is there a 'work around'.
Many thanks.
iMac 24", Intel Core 2 Duo, 3Gb RAM, OS10.6.8,

Thanks PAHU that were a lot of drivers for sure in your link and I installed those. Unfortunately, nor the driver package nor the ICA driver did solve my problem. I'm beginning to think it might just be a bug within Image Capture, although Image Capture is stating the scanner is reporting an error. Strange thing is that Image Capture will work fine as long as I hide the details pane.
It seems to be an isolated problem too as I can't find any other subject on this on the net. I see more people having trouble to scan images with Image Capture but that's mostly related to not selecting the right part of the preview. I will see if I can reinstall Image Capture from the OSX dvd.

Mountain Lion Image Capture won't recognize my Canon MP800 Scanner

My MP800 is able to print from my new iMac but it is not even recognized for scanning. Is this something that will be corrected soon? It's a bummer to have this perfectly good all-in-one printer/scanner from Canon and now it won't scan. Anyone have any suggestions? I already downloaded all the Canon drivers that are available for Mountain Lion. Still nothing.
I also tried using Preview ... same story.
Another writer had this concern with his Canon MP600.

Assuming you downloaded and installed these from the Canon website:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_s eries/pixma_mp990?selectedName=DriversAndSoftware#
Drivers
Sort byMost Recent Post Date
Most Popular Downloads
Most Relevant Downloads
Largest File Size
A > Z by File Description
Z > A by File Description
File Description
Date
Size
MP990 series CUPS Printer Driver Ver. 10.67.1.0...
08/03/12
11.89 MB
MP990 series Scanner Driver Ver. 15.5.1b (OS X ...
08/03/12
13.90 MB
ICA Driver Ver. 1.11.0n (OS X 10.6/10.7/10.8)
07/11/12
7.14 MB
Then I would recommend you perform the following:
Your Model apparently needs to use Apple's "Print & Scan" which is found in Applications>System Preferences>"Print & Scan". There you will follow the following instructions from the HP Support site to Scan, for instance:
Place the item that you want to scan on the scanner glass, or load it into the automatic document feeder (ADF) if your printer has one.
Click the Apple menu (# ), and then click System Preferences .
Click Print & Scan (# ).
Click your printer in the left pane.
Click Scan , and then click Open Scanner .
Click Show Details . The details of the scan display, including options to change scan settings.Figure 4: Example of the Show Details scanning screen#
Change any scan settings as necessary, and then click Scan .NOTE: Make sure to select either the Flatbed mode or the Document Feedermode, depending on your printer and how you plan to scan.
Hope this helps

Image capture won't connect to Brother Twain scanning

Hello
Hope someone can help me. I have just connected a Brother MFC-7860DW all in one printer scanner to my Mac wirelessly. Everything works perfectly except the scanning. Image capture will show the Brother in the device browser window, I click on Twain uni but can see no Connect click button. Just opening Image Capture "no device connected" If I go in to Print and Scan box there is no "scan" button at the top right corner as decribed in the manual. I have downloded Twain in case my software was not up to date. Nothing happens from the printer buttons end. Seems the Mac can talk to the printer but not Twain Scanner. It seems tantalisingly close. Is there a magic completion?

You installed the Brother image driver package, which includes the Brother ControlCenter software to manage scanning? It's this: http://welcome.solutions.brother.com/bsc/public/us/us_ot/en/dlf/dlf/000000/00450 0/dlf004555.html?reg=us&c=us_ot&lang=en&prod=mfc7860dw_all&type2=1&os=81&flang=4 &dlid=dlf004555

Image Capture not working with Canon LiDE 500F

Image Capture version 6.0.424 and CanoScan LiDE 500F 11.2.5.0 does not work properly.
Regardless the resolution, the resulted file has a very small size.
As a test I scanned a 9x20cm document at different resolutions and for all resulted files 'Get Info' reported small dimensions: 69x147 pixels. It is interesting that the size of the file varies with resolution, but when opened in Preview or Acrobat Reader, the small size is used.
As for other reports, CanoScan Toolbox works properly.
Regards,
Liviu

Hello Liviu,
There has been a couple of posts regarding the same issue with Image Capture. Have a look at this one for example.
http://discussions.apple.com/watches!add.jspa?forumID=1344&threadID=2272250
As I stated in this thread, I do not have this problem with Image Capture and my LiDE 200 or my MP980 AIO. So there must be something with the drivers used by these older model of Canon scanners when using Image Capture.
I haven't seen anyone provide a solution as yet so you may need to escalate this to Canon if you have a need to use Image Capture.
Pahu

Image capture: begins overview scan on launch

I use Image Capture to scan from my Canon multifunction printer (instead of using the bloated software Canon provides).
When I launch Image Capture, it immediately starts scanning ("overview" scan). Most of the time I scan, I use the document feeder.
So when Image Capture launches, I have to cancel the scan, then select "document feeder" (instead of the flatbed default), then begin the scan.
Is there a way to get Image Capture to launch without immediately performing a scan (so I can select the specific parameters) I want for the scan I am about to perform?
Thanks.

They should be in this folder:
/Library/Image Capture/
(If you’re not sure how to locate a folder from a path, see Locating files from paths.)
I don't know whether there may be other components installed elsewhere.

Image Capture won't recognise scanner

Until recently (10.6.5?) I have used Image Capture very successfully to scan with a Canon MP610 multifunction printer, preferring its no nonsense simplicity to the Canon software (MP Navigator EX). But opening Image Capture to initiate a scan now results in an interminable delay before the printer shows up in the Devices pane on the left of the window while the message "No camera or scanner connected" is displayed in the centre pane. The delay is usually several minutes, sometimes longer and then I give up and go back to MP Navigator.
I have tried remedies suggested in other forums (deleting and re-adding the printer, resetting the printing system, changing the USB port and prayer) but to no avail. My research suggests that this issue also occurs with other brands of printer. I thought that the 10.6.7 update might have sorted it but it didn't. Does anyone have any other suggestions so that I can resume digitising 30 years worth of photos?

I would look for apps that would use the USB port, such as other imaging applications for cameras. If you check Activity Monitor you can also see what background services are running - could be something here that sticks out, especially if it is from another printer/camera vendor or even another Canon application for that matter.
Checked the USB port situation - only the printer is using one. To my relatively untutored eye, nothing sticks out from Activity Monitor. I plug in a Canon camera quite often but it's not connected right now.
Another thing you can try is creating another account and then logging in with this account. If this other account works okay then you can look at some service starting just for your main account. This could be found in Accounts > Login Items or Home folder > Library > LaunchAgents.
Created a Test account and logged into it (goodness me, how my normal admin account has changed!) but the problem still remains. The LaunchAgents folder contained a file named com.macupdate.desktop5.scanner.plist and I immediately thought this is it but, no, trashing it made no difference. Login items are
iTunesHelper
Butler
AppTrap
YouControlTunesEngine
MagiCal
iphoto buddy menu
Rainlendar2-Lite
Captur
DropCopy
SurplusMeterAgent
FontExplorerXAutoload
CornerClickBG
finderpop-daemon
Dropbox
SophosUIServer (All Users)
which will give you some idea of how my mind works but probably little else. Many thanks for your suggestions...

Image Capture won't scan: Canon MP 610

Similar Messages

Maybe you are looking for