Image disappearance upon using crop tool.

Using photoshop elements 6 , OSX 10.5, image disappears after using crop tool.
Have reinstalled software, but no affect. Has anyone else had this problem?

Hi Barbara... I am wondering if I can still get a bit of help in this topic. I tried that, but the files you mentioned are not in my preferences folder in my library. I am running CS4 on OS X 10.9.5 with a 2.8GHz Intel Core 2 Duo processor and an NVIDIA GeForce 9400M 256 MB graphics card(s).in another forum it was mentioned to go to Preferences>Performance>Advanced Settings>Change the drawing mode to 'Basic', but that didn't work. Another said almost the same thing but to check off the Open GL tab... also didn't work... I am at a loss... Can you or anyone else for that matter, help?
Thanks!

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