Image not displayed in html output used webservice to store in a location

hi
we have used webservices to store the pdf and html outputs but the problem is when we are seeing the preview in the bi publisher we can see the image in pdf and html but when we run through webservices and see the output files that are stored in some location image in the html output is not displayed but in the pdf we can see the image.
i have used the direct insertion image option in the header section. is the problem because i have used the direct insertion.
can you give the idea how to import logo from an external location so that we can check the if it is problem with direct insertion or problem with the webservice as we are storing the output files outside the catlog but it may not be wrong because in pdf we can see the image.
I am not having any idea how to solve thsi issue..
Sorry to bother you with these many questions
Thanks in Advance
Have a Nice day.

Please state which BI Publisher version you are using.
In case it is 10g then please always test the application with the latest patch first!.
BTW today there is been a new patch 11846804 released for 10.1.3.4.1 (March 2011).
regards
Jorge

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