Image offline or not found problem

I've been traveling a lot so I decided to move my entire Aperture Library to a firewire 800 drive thinking that I would be able to work from my laptop or desktop and have the exact same library without problems. It seemed to work fine until I plugged back into the desktop and now the images that have been imported and edited on the laptop show up but are not accessible with AP giving me this warning "The selected master image is either offline or not found. Please reconnect it and try again." I can't navigate using the manager because it can't/won't see the Aperture Library file.
I tried exporting the project on my laptop then re-importing the project back on my desktop with same results. The files are in the external drive but it seems like its looking for the original computer from which it was installed...
What do I do to fix this?

Are you using Ap2 or 3 ?
Are your images in the Aperture library on your desktop because Aperture cant 'see' them, have you dropped them say in your documents folder in error ? If you have, Aperture cant access them as it uses the pictures folder in your home folder by default.
You may have selected upon import to store files somewhere else other than the default pictures folder.. Use the finder to search for your Aperture Library.aplibrary.
In Ap3 it should be a simple export import operation. If Ap3..? did you export as a 'Project as new library'... or try to export by drag and drop...? Or export individual projects ?
Ap3 supports merging everything you did on your laptop as a new library where it gathers everything you did, adjustments, metadata, keywords etc....
Regards....... Gerry..

Similar Messages

The selected original image is either offline or not found. Please reconnect it and try again.

Hi to all, This is my first time here. I am having a problem that I've never had before. I am attempting to upload images to Flickr, which I do daily without trouble. However, this time I'm getting the message: "The selected original image is either offline or not found. Please reconnect it and try again." I am doing searches on my MacBook by copying and pasting the jpeg name in to the finder and they seem to be gone. I have taken special care to file my photos in certain folders. Either I have inadvertanly deleted entire folders or something very odd has happened. Can anyone shed any light on this? Thank you

Hi, Thank you for the response.
I'm on 10.7.5 OS
Ver. 3.4.3 Aperture
I have a folder on my desktop named "photo imports" I insert my card to the reader on my MacBook Pro and copy the files in to a folder nested within the Photo imports according to which camera I am using or sometimes it is a special project. This folder is on my computer's hard drive.
I then go in to Aperture and click "Import" I select in the "Store Files" menu: "in their current location"
This has been working nicely for me. I use Time Machine on a somewhat regular basis and I also use other editing software like Picassa and View NX2 (Nikon software)
I suppose that it is possible that I accidently dragged my folder in to the trash, but I really do try to be careful about that sort of thing. I have gone back in to Time Machine and have been unable to find the files. It is vexing. My granddaughter has been asking me for those particular pictures and the only way to view them is in Aperture on my computer because I am unable to email or export them in any way.

"The selected master image is either offline or not found. Please reconnect it and try again."

I recently "upgraded" from Snow Leopard to Lion (10.7.2) by performing a clean install. I then reimported my Aperture Vault. Now almost all of my 12,000+ photos show a little yellow warning icon (see attached image). I am unable to edit or manipulate these photos in any way. When I attempt to, the following error message appears: "The selected master image is either offline or not found. Please reconnect it and try again." I have already performed all 3 of Aperture's recommended Troubleshooting steps: . And here's one more bit of information. When I open Aperture while holding down the Option key (to choose the Aperture library), the dialog box asks "Which Aperture Library do you want to use?" and displays a table containing several older libraries as well as my current library (Aperture library.aplibrary) (this is the library that I am trying to use -- i.e. the one I am having trouble with). When I single-click to select this library, the information displayed below it shows its location on my external drive, as well as "12856 versions, 12920 masters." But when I double-click to open that library, I am left with the same problem. 12,000+ of these photos appear to have no master.
Any help is appreciated!

I am really sorry, I could not be of more help to you so far. Remote diagnosis is very difficult, since I cannot take over your computer screen.
Your problem is very unusual and it really should not happen: with a managed library Aperture should know how to find the master image files, since it is Aperture's job to keep track of them. And so there are no built in controls in Aperture at all to reconnect managed masters. You Aperture library obviously is corrupted, and you need to find out why this happenend. If you know the reason, you may try to recreate it from your vault, and avoid the problem that caused the missing masters. That is why I asked about the formatting of your drive - I wild shot - granted- but if you restored your vault to an external disk not formatted MacOS extended this might result in missing master image files. You may want to restore from your vault again, using a different drive, to avoid hard drive problems.
If you cannot find the reason for the corruption that occured when restoring from the vault, then you will have to patch your Aperture library manually, since you already tried all built-in"First Aid" measures.
You already made sure, that the library contains a "Masters" folder and the images are there. One thing you could try (after making sure you have a backup of your library):
Quit Aperture.
Open the Aperture Library Package again and move the Masters Folder to a folder outside the Aperture Library.
Relaunch Aperture and try "locate referenced Files" again;
If this does not not succeed, you might try to reimport the masters to Aperture, but this way you would loose all your edits - that why I am trying to find a clue to the source of your problem
Good Luck
I really hope somebody else will chime in with more ideas
Léonie

The selected master image is either offline or not found. Please reconnect it and try again., The selected master image is either offline or not found. Please reconnect it and try again.

Hello,
I can see all my photos and folders on aperture, but i can't export some of which. I read this message...
The selected master image is either offline or not found. Please reconnect it and try again.
what can I do?
Thanks a lot for the answers
Enrico

hello, I didn t delete the drive file image and the file image is not in an external drive not plugged in.
I have a lot of of folder and photographies without no problem, but there are onlt 4 folders that I can see only the preview but i can't export or use them... Very strange...

"Unavailable master images cannot be exported.The selected master image is either offline or not found. Please reconnect it and try again."

I have imported my iPhoto library onto Aperture, and then deleted the iPhoto library so not to have any duplicates. Now, the images on Aperture are pixelated and when I try to export them the following message appears: "Unavailable master images cannot be exported.The selected master image is either offline or not found. Please reconnect it and try again." What does this mean? How can I get my photos "online" so that I can see them as they used to be?

How did you import your iPhoto Library? I assume, you used "File > Import > iPhoto LIbrary", but how did you set the "Store Files" pop-up menu?
If you chose to "Store Files in their current location", then you did not actually import the master image files into Aperture, but referenced them inside the iPhoto Library. In that case, you just deleted all your images, when you deleted the iPhoto Library. And if you did that, and your iPhoto Library is still sitting in the Trash, put it back; then your Aperture Library should work again. Or restore the iPhoto Library from your most recent backup and put it into the exactly same location where it used to be.
If you used a different "Store Files" setting, please explain where you have chosen to store the master image files. This will help to track down your images.
After restoring your master image files you may need to reconnect them to the versions. Post back, if you need help with that.
Regards
Léonie

HT4007 The selected master image is either offline or not found. Please reconnect it and try again.

I have my aperture photos stored on a harddrive that is installed in my MacPro. I just tryed to email a photo and the message "The selected master image is either offline or not found. Please reconnect it and try again." popped up. How can I find the master image?

Hello CoopDeFeet,
Thanks for the question, and welcome to Apple Support Communities. The following article may provide help:
Aperture 3.x: Reconnecting Missing or Offline Referenced Images
http://support.apple.com/kb/PH7936
Thanks,
Matt M.

HP Officejet Pro 8500 A909G – The HP Imaging Device was not found

I have a HP Officejet Pro 8500 Wireless A909G. My operating system is Windows 7 Home Premium 64bit that was upgraded from the original Windows Vista 64bit that came installed on my HP Pavilion Elite m9400t CTO Desktop PC.
After performing the Windows 7 upgrade I installed OJP8500vA909_Full_13 to support the 8500, and everything worked fine.
I recently noticed that the scanner function had stopped working from Solution Center, and uninstalled V13. I downloaded and installed OJP8500vA909_Full_14. The install completes without error, but then I get scanner error “The HP imaging device was not found” with extended error code 8, [(1,0, -2147221164)].
I have performed all the suggested Solution Center steps to resolve the error without success. Including:
1) Updated the firmware to OfficejetPro8500A909g_R1006B_ENG
2) Ran OJP8500vA909_Corporate_Scrubber_14
3) Uninstalled all programs, deleted %temp% files, and changed the startup using MSCONFIG.
4) Deleted all other imaging programs including camera software, and reinstalled.
5) Performed HP Update and installed network fix.
I have performed these steps many times and keep getting the same error. The scanner works using the front panel function “Scan to network folder.
Please help.
This question was solved.
View Solution.

First of all, i am sorry to hear your having a problem with your Scanning Feature on your PC. How is the computer and printer connected together?
Please download and run the following tool. This is what we call the HP Scan Diagnostic Utility. After downloading and running the tool, can i have you reply with the problems (if any) it finds. Thanks so much!
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-96509-1&cc=us&dlc=en&lc=en&...=
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an HP Employee.

Work around for server not found problems on FF36

I have found a work around for all the people having server not found problems with FF36.
If you manually set your network adapter DNS to an external DNS server (as opposed to your local ISP) then the problem goes away. I set mine to use the two google DNS servers:
Preferred: 8.8.8.8
Alternate: 8.8.4.4
Not a clue why this works but it is 100% successful on my desktop PC, whereas before I could hardly connect to a webpage with FF36 without multiple page refreshes and much frustration, even though FF35 was fine and rolling back to FF35 was also fine.
Something has changed in FF36 and either the way it handles DNS or the way it works with some network adapters.
It is nothing to do with add-ons, profiles or firewall software as I have tried all of these things and only the DNS change made a difference. I even copied over a full working profile and the program files directory for Mozilla from my portable which was having no problems and the problem still existed on the desktop, which is why I started looking at the network adapater since everything else between the working PC and the non working one was identical.
Hopefully this will help the developers to pin down the real cause of the problem and fix it in the next release.

Well done. Thanks for finding that.
That is not only assigned but has an approved patch included in the scheduled Fx36.0.1 release so it should be fixed in few days, watch out for the upgrade.
* Bug 1093983 - DNS resolver should not use 'ANY' to get cached records for TTL <sup>[https://bugzilla.mozilla.org/show_bug.cgi?id=1093983#c35 c#35]</sup>
* https://wiki.mozilla.org/Firefox/Channels/Meetings/2015-03-03#Schedule_Update
With the bug now fixed it would not really be appropriate to add further comment. I do now see another related bug assigned but not being fast tracked, so if all goes well that will probably land in Firefox 39.
* Bug 1138242 - DNS: Request A and AAAA record types rather than ANY when obtaining TTL on Windows

[ADF JDEV11.1.1.4] Timezone region not found problem in JDEV

HEllo,
I just moved my project to JDEV11.1.1.4 from 11.1.1.3.
All is fine except for database Navigator.
In 11.1.1.3, I was able to connect to my Oracle Database from Database Navigator Tab. I just needed to set the Java options -Duser.timezone="+01:00" to my project to resolve the timesone region not found problem when running my app onto the embedded WLS.
In 11.1.1.4, I can run mu project fine with same Java options but I cannot anymore connect to my DB using Database Navigator.
I got the famous ORA-01882: timezone region not found error.
I tried adding this line into ide.conf:
AddVMOption -Duser.timezone="+01:00"
but still not working.
Any idea what I should do pls?
thx
Jack

OK, I made a mistake into the line:
Adding :
AddVMOption -Duser.timezone="+01:00"
in ide.conf works fine.
I just forgot to close and reopen JDEV.

What's the best way to merge, restore or reconstruct iPhoto and Aperture libraries to resolve images that are not found/offline?

Hey there, Apple Support Communities.
To start, I'm working on a MBP Retina 15" with a 2.3GHz i7 processor and 16 GB of RAM. 10GB free on a 256GB SS HD. Attached are two external HDs - one 1TB Western Digital portable drive from 2011, one 2TB Porsche LaCie non-portable drive from 2013; both connected via USB. All photo libraries in question are on the external drives.
I have Aperture 3.5.1 and iPhoto 9.5.1. I prefer to work in Aperture.
The Issue(s)
Over the years, I have accumulated a number of iPhoto libraries and Aperture libraries. At one point, I thought my WD drive was dying so I purchased the LaCie and copied all libraries over the the LaCie drive. (Turns out, there's probably an issue with my USB port reading drives, because I can once again see the WD drive and occasionally I can't see the LaCie drive.)
So now I have old version of some libraries on the WD drive, and new versions on the LaCie drive.
When I was moving things, I ran the software Gemini to de-dupe my iPhoto libraries. Not sure what effect that may have had on my issues.
In my main Aperture library and in some iPhoto libraries, I get the image-not-found badge or exclamation point. I've dug through the hidden Masters folders in various libraries to find the original image. In some cases, I have been able to find the original image, sometimes in a different version of the iPhoto library.
My Question(s)
1. For Aperture libraries that have missing originals, is there some magical way to find them, or have they just disappeared into the oblivion?
2. For iPhoto libraries that have missing originals and I have found the original in another iPhoto library, what is the best way to proceed?
3. Are there quirks to merging iPhoto and Aperture libraries (by using the Import->Library) feature that I should be aware of?
TL;DR: Too many iPhoto and Aperture libraries, and not all the original pictures can be found by the libraries anymore, though some originals still do exist in other libraries. Steps/process to fix?
Thank you! Let me know if you need add'l info to offer advice.
With appreciation,
Christie

That will not be an easy task, Christie.
I am afraid, your cleaning session with Gemini may have actually removed originals. I have never used this duplicate finder tool, but other posters here reported problems. Gemini seems to replace duplicate original files in photo libraries by links, and this way, deleting images can cause the references for other images to break. And Aperture does not follow symbolic links - at least, I could never get it to find original files this way, when I experimented with this.
1. For Aperture libraries that have missing originals, is there some magical way to find them, or have they just disappeared into the oblivion?
You have to find the originals yourself. If you can find them or restore them from a backup, Aperture can reconnect them. The reconnect panel can show you, where the originals are supposed to be, so youcan see the filename and make a Spotlight search.
For iPhoto libraries that have missing originals and I have found the original in another iPhoto library, what is the best way to proceed?
Make a copy of the missing original you found in a folder outside the iPhoto library. You can either open the iPhoto library in Aperture and use "File > Locate Referenced file" to reconnect the originals, or simply reimport them. Then Lift&Stamp all adjustments and metadata to the reimported version.
See this manual page on how to reconnect originals: Aperture 3 User Manual: Working with Referenced Images (the paragraph: Reconnecting Missing or Offline Referenced Images)
Are there quirks to merging iPhoto and Aperture libraries (by using the Import->Library) feature that I should be aware of?
References images will stay referenced, managed will remain managed. You need to unhide all hidden photos in iPhoto - this cannot be done in Aperture.
and not all the original pictures can be found by the libraries anymore, though some originals still do exist in other libraries. Steps/process to fix?
That is probably due to Gemini's replacing duplicate originals by links, and your best cause of action is to fix this before merging the libraries. Reconnecting can be done for your iPhoto libraries in Aperture.

How do I get past the drivers not found problem during Windows 7 install?

I have a brand new (March 2012) MBP running Mac OS 10.7.3 (Lion) with a SuperDrive. I'm trying to use Boot Disk Assistant to install Windows 7 with a valid Windows 7 DVD burned from an .iso. I've partitioned the 750 GB HDD with 500 GB for Mac OS and 250 GB for Windows. The system reboots and starts to install Windows 7. Then it pops up an error:
"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."
Of course, I can't eject the Windows setup DVD because the eject button doesn't work so I can insert the Windows Support Software that I downloaded from Apple. So, I copied the Windows Support Software to a USB drive.
Once I get to this point, I can browse to the USB drive and I get the following file tree:
Drivers
     Apple
          x64
     Asix
     Atheros
     ATI
     Broadcom
     Cirrus
     IDT SigmaTel
     Intel
          Chipset
               All
               ia64
               Lang
                    Chip
                         (various languages)
               WIN7
               x64
     Marvel
     NVidia
          NVidiaChipset32
               Ethernet
                    NAM
               HDAudio
               SMBUS
               SMU
          NVidiaChipset64
               Ethernet
                    NAM
               HDAudio
               SMBUS
               SMU
          Win7_32
          Win7_64
     RealTek
The only directory that the installer recognizes as having valid drivers is the Intel > Chipset > WIN7. When I select all of the drivers listed, the installer acts like it's installing something but then it stops saying that new devices were not found. I can't get past this point. The Windows 7 installer will not continue. If I select any of the other directories, I get the message "No device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK."
Any thoughts? Admittedly, this is the my first experience dealing with Mac OS and I'm completely out of my league. However, this is a Windows installation issue and I'm getting hung up on device drivers. Usually in the PC world, I can easily go to the manufacturer's website and just download the drivers I need directly.
...Mel
Sr. Systems Administrator - Windows, SharePoint

valid Windows 7 DVD burned from an .iso.
Usually burned ISO to DVD only works when burn speed is set to slowest.
Otherwise there are a number of problems with the install failing to do proper install, sometimes not even booting to start the install. Trouble is from using Apple Disk Utility. Burned in Windows, the ISO will be fine. Using Disk Utility at slowest has become "try reburn again at reduced speed."
You can use mouse on startup to eject DVDs but what you want is your drivers later after Windows is installed, and have them on USB flash or something.
you don't need any drivers except in a few cases (MacBook Air that lacks DVD and uses USB-DVDs)
Product support page is best place to start with every device and product.
www.apple.com/support/bootcamp
has manual pdf, faq, how to, support articles

Import javax.mail not found problem

I have downloaded the most recent mail.jar and activation.jar files and have created a library w/in JDev called javamail and have added these jars to that library. I have also included this library in my ViewController Project. The problem I am having is that the following imports statements are not found by JDev:
import javax.mail.Message;
import javax.mail.MessagingException;
import javax.mail.Multipart;
import javax.mail.Session;
import javax.mail.Transport;
import javax.mail.internet.InternetAddress;
import javax.mail.internet.MimeBodyPart;
import javax.mail.internet.MimeMessage;
import javax.mail.internet.MimeMultipart;
When I open up the mail.jar I can find all of these classes, so why are these imports not being recongnized?
I have also tried import javax.mail.*; to include everthing and this does not work either.
Does anyone have any suggestions on how to trouble shoot this issue?

Try to add the J2EE library - which is predefined in JDeveloper- to your project's libraries.
Worked for me.

Table or View Not Found Problem

Hi all,
I am facing a strange problem where-in I am calling a query from a normal SQl window which works but the same in Procedure gives me an error.
User A...This runs this statement
Select * from B.emp which gives results. The same statement when I compile in a procedure it gives an error saying Table or View not Found.
User A has a select on B.Emp where B is the owner of table Emp.
I am not able to get to the solution of the same. Is it apossibility of a synonym conflict? Can someone help in what ways this error can come?
Thanks and Regards,
Kapil Uppal

Hi,
>>Well the error is Table Or View Does not exist
Interesting, what version of Oracle are you using ? As you can see below, the stored procedure does not recognized the privilege that have been granted through a role.
LEGATTI@ORACLE10> create user user1 identified by user1;
User created.
LEGATTI@ORACLE10> create user user2 identified by user2;
User created.
LEGATTI@ORACLE10> grant connect,resource to user1,user2;
Grant succeeded.
LEGATTI@ORACLE10> create table user1.emp (id number);
Table created.
LEGATTI@ORACLE10> create role user1_role_tables;
Role created.
LEGATTI@ORACLE10> grant user1_role_tables to user2;
Grant succeeded.
LEGATTI@ORACLE10> grant select on user1.emp to user1_role_tables;
Grant succeeded.
LEGATTI@ORACLE10> connect user2/user2
Connected.
USER2@ORACLE10> select count(*) from user1.emp;
COUNT(*)
0
USER2@ORACLE10> create or replace procedure my_test_procedure as
2 n_id number;
3 begin
4 select count(*) into n_id from user1.emp;
5 end;
6 /
Warning: Procedure created with compilation errors.
USER2@ORACLE10> show errors
Errors for PROCEDURE MY_TEST_PROCEDURE:
LINE/COL ERROR
4/1 PL/SQL: SQL Statement ignored
4/38 PL/SQL: ORA-01031: insufficient privilegesCheers

Class not found problem in Tomcat Web app

Hi,
I created a Web Service using JWSDP. I want to invoke a Web service method from my servlet. It works fine on Win NT Workstation, but on Windows 2000 it gives class not found error because it fails to pick up the jars that come with the pack in common\lib directory. I copied the jars to all possible lib paths as below, but looks like there's something wrong with the class loader. This problem comes in all our win2k machines. Does anyone have any clue about this.
/WEB-INF/lib/*.jar of your web application
$CATALINA_HOME/common/endorsed/*.jar
$CATALINA_HOME/common/lib/*.jar
$CATALINA_HOME/shared/lib/*.jar
Thanks in advance,
Sriram.

If it can't find servlet.jar in the Tomcat dir, you should do what I did. I copied servlet.jar to C:\j2sdk1.4.0_01\jre\lib\ext\servlet.jar
Then I added that to my CLASSPATH, and it finally found servlet.jar (it never found it in the Tomcat folder where it was).

Page not found problem

I hope someone can help me with this mystery.
I added a first level page to my site and checked it in preview mode. Looks great. Everything works fine. But when I published it, the menu bar takes me to a page not found error.
So I saved the site as html and uploaded that to my server. Still the same problem. Then I created a duplicate page with a different name and went through the whole process again but it is also not found.
I don't think this is a hosting problem because all of my other changes are showing up instantly.
I've never had this problem in Muse before. Can anyone tell me how to get the new page to show up online?

Hi
In Muse, Under site plan, go to page that shows this error, right click on thumbnail and see if "Export Page" option is checked or not. If not, check it, save and republish, this will resolve the problem.

Image offline or not found problem

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