Image Processor error message

Issue:
On Mac 10.9.2, running Adobe CC, I attempt to convert a selection of PSD files using Image Processor through Bridge. I get an error stating "Sorry, I could not process the following files".
Image Processor supports conversion from PSD files as far as I know. Why is this not working?
I see on the forums that this error message sometimes comes up when you are using the "Run Action" function, but I am not using this.

After a stunningly unhelpful chat session with Adobe Support, it seems that the issue stems from the fact that the PSD files were originally EPS.
You see, I actually need to end up with TIFF files, but Image Processor doesn't accept EPS.
So I thought I would have to manually go through and save each EPS file as a TIFF in Photoshop--but it doesn't even give me that option! Did some testing and this seems to be because the EPS files are in Duotone mode.
I can only choose from Photoshop, Large Document Format, Photoshop EPS, Photoshop PDF, and Photoshop Raw.
As a workaround, I decided to manually convert to PSD, thinking that then I could run them through Image Processor and get my TIFFs.
But now Image Processor is rejecting the PSD files.
What to do?

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