Image proxies are not saved.

Hi,
We have an application that uses indesign scripting to generate indd documents.
Before we used indesign client with the scripts. When we saved the documents, someone could open the document, and the images would show up as proxies.
Since we've moved to indesign server, the previews are gray.
I've tried various things to try and enable server to store the proxies in the documents, but I wasn't able to get it to work.
If the client changes the display performance to highest quality, the originals are rendered. Normal doesn't work (gray).
What can we do to make the proxies work?
Exported PDF files do show up with the images, so the links are ok..

For performance reasons, generating image previews is off by default.
To change that behavior, start up InDesignServer with the command line argument '-previews'
-Brendan O'Shea
InDesignServer Engineering

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    8. Launch the built-in Terminal application in any of the following ways:
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    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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