Image Quality in PDF Reports

Hi,
I have a rectangular JPG image which is holding the company logo. Most of the image's background is coloured white.
If I import the image into MS Word for example, when I print out the document the image is very high quality, sharp, etc.
When I import this image into an Oracle Reports via menu: insert / image, although it appears fine when looking at it in Report Builder on the 'Paper Layout', when I run the report the image in the output PDF has lost quality and when printed out, the white background (which should be white) prints as as a light shade of grey.
Does anyone know how to stop the loss of quality on the image and how to stop the background of the image printing as light grey ?
I'm running Report Builder 10.1.2.0.2.
Many Thanks, Mark

This document explains how to increase the image resolution when exporting:
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/30407084-c51d-2b10-1f81-813488350e6f
But it's for Crystal Enterprise 8.0, do you know if Crystal Reports 11 will work the same way?

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