Image shares screen with a black square

Recently, whenever I start to edit a screenshot, the following happens -
1. I take a screen shot. I am using a PC with Windows 7 operating system. I am using Photoshop Elements v. 12.1.
2. I go to "New" in file and "Image from Clipboard"
3. The image is now displayed with a black square at the right. Please note - this is a recent problem. I strongly suspect I selected a button that caused this, but I have no idea what button. I would love to know if other people have encountered this problem and, if so, how did you fix it?

Hi,
Do you have two monitors with the screen extended on to the second monitor?
How are you capturing the screen?
If you only want to capture the active window, then try using Alt + PrtScn
Since you are using Windows 7, you could use the Snipping Tool. That enables you to select part of the screen and copy it to the clipboard.
Brian

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* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
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HI @Moonrod ,
Welcome to the HP Forums!
It is a super place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp you were unable to do a refresh you PC as you received the message that the drive was locked.
Please refer to my post Re: Can't refresh or reset windows 8.1 because drive is locked
Here is a link from the windowsclub.com that may also be informative.
Fix: The drive where Windows is installed is locked.
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Image shares screen with a black square

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