Image Verification Error

My client has been reportng issues to me about when some people try to submit an application on their site that they recieve the error message "Image Verification Error". I had submitted a ticket to BC about this and was informed that there was some javascript causing this issue. I have gone through this page and removed any javascript that is not essential for that page hoping to fix the problem, but I was informed yesterday that they recieved some emails saying the same thing. So I am hoping someone else who has had this issue may have an answer.
Here is a link:
http://www.americanavc.com/Apply-Online?RefNumber=H-PHX1008&Position=IMMEDIATE%20-%20Hotel %20Audio%20Visual%20Technical%20Coordinator%20%28Phoenix%29
Any help you can provide would be appreciated.
Thank You

I found when testing the image capture, if you mis-enter the image verification details and submit; you correctly receive an "incorrect verification error".
However, when you hit the back button and re-enter the characters correctly, it still shows the same "incorrect verification error".
I'd be interested too if there's a known issue and a fix?
I am aware there is a new image captcha coming soon.
http://forums.adobe.com/message/4811786#4811786
Regards
Mike

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>
> * Sharp LQ10D367 10.4" TFT screen, running a VGA driver (16 colours
> only option)
>
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>
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>
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>
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>
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>
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