ImageClass MF5770 with PageManager Vs 6.03 bundled software.

I have an ImageClass MF5770  multifunction machine with NewSoft PageManager Vs 6.03 as bundled software. Lately, this software will not open and displays an error message of  "Failed to create empty document". I have contacted Canon by eMail and today by live discussion on the phone. I have also contacted NewSoft but due to its age, NewSoft will not help. The call to  Canon Live Support today simply told me that there is nothing that can be done. How can a reputable firm sell and deliver a product that suddenly stops working and then tells the customer that nothing can be done to repair it? Has anybody else have this problem and if so, how to repair it? 

I have an ImageClass MF5770  multifunction machine with NewSoft PageManager Vs 6.03 as bundled software. Lately, this software will not open and displays an error message of  "Failed to create empty document". I have contacted Canon by eMail and today by live discussion on the phone. I have also contacted NewSoft but due to its age, NewSoft will not help. The call to  Canon Live Support today simply told me that there is nothing that can be done. How can a reputable firm sell and deliver a product that suddenly stops working and then tells the customer that nothing can be done to repair it? Has anybody else have this problem and if so, how to repair it? 

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        <array>
        <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
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        <string>/dev/null</string>
        <key>StandardOutPath</key>
        <string>/dev/null</string>
        <key>StartCalendarInterval</key>
        <dict>
        <key>Hour</key>
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        <key>Minute</key>
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        <integer>3</integer>
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       </dict>
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       <dict>
            <key>Label</key>
            <string>com.cisco.anyconnect.vpnagentd</string>
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                 <string>/opt/cisco/anyconnect/bin/vpnagentd</string>
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            <key>RunAtLoad</key>
            <true/>
            <key>AbandonProcessGroup</key>
            <true/>
            <key>EnableTransactions</key>
            <false/>
       </dict>
       </plist>
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       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
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       <dict>
        <key>Label</key>
        <string>com.wdc.SmartwareDriveService</string>
        <key>Program</key>
        <string>/Library/Application Support/WD SmartWare Services/SmartwareDriveService</string>
        <key>RunAtLoad</key>
        <true/>
        <key>StandardErrorPath</key>
        <string>/dev/null</string>
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       </plist>
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       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
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        <string>/Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp</string>
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        <true/>
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        <string>/dev/null</string>
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       </plist>
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       <?xml version="1.0" encoding="UTF-8"?>
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    Contents of Library/LaunchAgents/com.zimbra.desktop.plist (checksum 3676173668)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
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               <key>ProgramArguments</key>
               <array>
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                       <string>start</string>
                       <string>-w</string>
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    The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance,"

    The operating system boots from the drive without any problem.
    The formatting is GUID & Extended Journaled.
    I tried making a disk image and received the same error.
    I ended up searching my main system drive for all related files for each program installed and manually duplicating the folder structure then copy/pasting the files in the external drive. I was successful in getting everything to run off the new drive.
    It is frustrating that an answer to this problem does not pop up online after a search. It has to be a common problem when people attempt to create a bootable external drive loaded with software.
    FWIW, I did not want to do any sort of cloning. I wanted a fresh installation. Fortunately the software from the bundle that is currently installed on my original main drive is healthy as far as I know. If I needed a fresh installation of it I would not have been able to use this approach.

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    Yes I have considered that, but unfortuneatly they do not speak English and my Chinese is not all that great. My roommate has a powerbook G4 but unfortuneatly because mine is a 12 inch his disks wont work, his computer is a 15 inch which disks work for both the 15 and 17 inch. Perhaps I will be able to find someone out here with a 12 inch

  • Is Front Row part of the 'Bundled Software'?

    With the Leopard update disk I got when purchasing my Mac Mini in February, is there an option to reinstall just the bundled software, without being forced to reinstall the entire OS?. Is Front Row part of that bundled software package?

    Angloswede wrote:
    With the Leopard update disk I got when purchasing my Mac Mini in February, is there an option to reinstall just the bundled software, without being forced to reinstall the entire OS?.
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    I am resurrecting my old iMacG5 for my grandson. Appleworks has question mark in dock and does not load from bundled software on original installation discs. Can anyone help?

    I'm sorry no-one has answered you yet - I'm afraid I don't know the answer to the question: but I wanted to put into your mind that starting up with AppleWorks at this stage isn't a good idea. The program was 'end-of-lifed' years ago, it won't run on Lion, and some of the document types created in it - Databases in particular - cannot be opened at all by any other program whatever. Word Processing documents can be opened in Pages, and Spreadsheets in Numbers (with some reservations in both cases), but building up a collection of AppleWorks documents at this stage is going to lead to problems later on.
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    I think I did the Erase and install.
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  • Bundled Software license

    A question: does bundled software coming with Tiger (e.g. Omni Outliner, GraphicConverter) only have license for the current version?
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    Please advise.
    17” Bowerbook G4, Oct 2005 release   Mac OS X (10.4.3)  

    Hi
    Lemkesoft is the producer of Graphic Converter, but cannot help with the Omnigroup products, I assume. I'm in the same situation as you, having bought my Powerbook in January. I haven't actually used the two bundled Omni-products seriously yet, but I am planning to.
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  • Bundled software for Sound Blaster Ext

    I lost my installation cd, and i need the bundled software to install the driver ...
    Thx for the help!

    Personally,
    ? I think the "the CD is too big is a lame response". Basically..."We don't support our products, but our sales department sells other products to support our previous products! Buy more products!" I know from experience that it is not the bulk of the huge CD that most need, it's just the fact that the Extigy is 90% unconfigurable without the mixer and you can't download that key piece. To make the Extigy dependant on the SB Mixer to be configured and then say you're out of luck if you lose the CD is a deplorable ploy to force people to buy new cards every year they don't need and I've been suffering with this for YEARS now as I lost my CD to my Extigy a good bit ago and hence can't adjust it and can really only use it as it sits, if it were the internal version I would be totally FUBAR. THIS is deplorable and the face that you stand behind this, "Well the CD is just too big" is the lamest cop-out to not including the mixer in the download I've ever heard. AND in case any of you wonder, it didn't exist for download from DAY , not just since it became a year old. When this device was a DAY OLD they forced you to buy the CD for an ENORMOUS mark-up or be left with a barely functional box otherwise. THIS is, I believe why that many will never purchase from SB again....Just a guess...
    Joe "Dreamcyfer" J.

  • How to register bundled software MBP?

    Can any body tell me how to rwgister the bundled software that came in the application DVD with my new Mac Book Pro? I mean, there is no serial number on the paper sleeves that contained the DVDs, or at least, I didn't see any.

    Hi Michael
    This is the normal procedure when one buys software and you're furnished with a serial number. However, in my case at least, I received the 2 DVDs with my Mac Book Pro, one being the installation disk, the other being the one with the software bundle, labelled the "Application Install Disk". I couldn't find a serial number anywhere. However, I checked the apple site again, and after some digging, found the answer to be the following: the software gets automatically registered onc a new buyer registers his new computer. Anyway, we'll see how true that is when I need to purchase an upgrade.
    Thanks anyway for your feedback and have a nice weekend.

  • Just got Audigy 2ZS Notebook - Is any of the bundled software worth installi

    Hi
    I usually only install the driver when I get a creative card, as the bundled software tends to take over. I use the cards just for Cubase ASIO drivers. I'm just wondering am I missing out on anything. Is any of the software bundled with the card really worth installing? Or am I better off just leaving it on the CD
    thanks,
    J

    Thx anyway, I'm in US
    I just search the forum and got the installation CD that I can download for free anyway it's here:
    http://forums.creative.com/creativelabs/board/message?board.id=soundblaster&message.id=25677&que ry.id=34934#M25677
    Thx
    Sraddhaputra

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