ImageFORMULA P-215 Scan-tini Software Issues with Windows 8.1 32-Bit Laptop

Hi,,
I have a ImageFORMULA P-215 Scan-tini scanner which worked without any problems with my Lenovo X230 laptop running Windows 7 64-bit. However, I have been unable to get the CaptureOn Touch software to work on my Asus Transformer TA100T notebook running Windows 8.1 32-bit. The software and driver installation completed without any errors (without the scanner connected). But when I connect the scanner into the USB port and run the Capture On Touch software, it always comes up with a Microsoft Visual C++ runtime library error - Program C:\Program Files\Canon Electronics\P215\TouchDR.exe abnormal program termination.
I tried every possible troubleshooting approaches I could Google online including (1) doing running sfc /scannow (which found no integrity or corruption issues with my Win 8.1 system, (2) did a clean reboot disabling everything except the CaptureOn Touch software and it still comes up with the same error, (3) installing Visual C++ runtime library distributables for 2005, 2008, 2010, 2012, 2013 but still the error pops up. So basically, now I can't use this great little portable scanner with my great little transformer tablet/notebook.
I am wondering whether anyone else have come across a similar problem of getting this scanner to work on a 32-bit Win 8.1 system? Would greatly appreciate any advise.

Hi:
I would try the Vista audio driver from your notebook's support and driver page.
the dv6000 model series is not supported by HP for W7 let alone W8 or 8.1.

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Hi Zerosouls,
I understand you are having an issue with HP 6600 Scan\Print Driver Issue for Windows 7 Professional 64 bit.
First try to click the Windows icon, type services in the Search box, and then click or tap View Local Services. Scroll down to the Windows Installer. Startup type should be - Automatic, and Service Status should be - started
Restart the computer after this step and try installing Hp Officejet 6600 again.
Please let me know what happens
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x8079055
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0x00400000 - 0x0040B000 C:\Users\ADMINI~1\AppData\Local\Temp\2\OraInstall2013-08-22_02-41-00PM\jre\1.4.2\bin\javaw.exe
0x77C60000 - 0x77DE0000 C:\Windows\SysWOW64\ntdll.dll
0x75AB0000 - 0x75BC0000 C:\Windows\syswow64\kernel32.dll
0x77420000 - 0x77467000 C:\Windows\syswow64\KERNELBASE.dll
0x77370000 - 0x77410000 C:\Windows\syswow64\ADVAPI32.dll
0x76610000 - 0x766BC000 C:\Windows\syswow64\msvcrt.dll
0x75DD0000 - 0x75DE9000 C:\Windows\SysWOW64\sechost.dll
0x776E0000 - 0x777D0000 C:\Windows\syswow64\RPCRT4.dll
0x757C0000 - 0x75820000 C:\Windows\syswow64\SspiCli.dll
0x757B0000 - 0x757BC000 C:\Windows\syswow64\CRYPTBASE.dll
0x77470000 - 0x77570000 C:\Windows\syswow64\USER32.dll
0x764F0000 - 0x76580000 C:\Windows\syswow64\GDI32.dll
0x77C30000 - 0x77C3A000 C:\Windows\syswow64\LPK.dll
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Heap
def new generation   total 704K, used 90K [0x10010000, 0x100d0000, 0x10770000)
eden space 640K, 13% used [0x10010000, 0x10026448, 0x100b0000)
from space 64K,   2% used [0x100c0000, 0x100c07a8, 0x100d0000)
to   space 64K,   0% used [0x100b0000, 0x100b0000, 0x100c0000)
tenured generation   total 8436K, used 5698K [0x10770000, 0x10fad000, 0x16010000)
   the space 8436K, 67% used [0x10770000, 0x10d00a40, 0x10d00c00, 0x10fad000)
compacting perm gen total 12288K, used 12049K [0x16010000, 0x16c10000, 0x1a010000)
   the space 12288K, 98% used [0x16010000, 0x16bd47a0, 0x16bd4800, 0x16c10000)
Local Time = Thu Aug 22 14:42:03 2013
Elapsed Time = 40
# HotSpot Virtual Machine Error : EXCEPTION_ACCESS_VIOLATION
# Error ID : 4F530E43505002EF
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
# Java VM: Java HotSpot(TM) Client VM (1.4.2_08-b03 mixed mode)
Thanks

10.2.0.1 is not supported/certified on Win 2008, so expect issues with the install and/or with using the software.
Why cannot you use a supported version - minimum is 10.2.0.4, which is only available to customers with an Extended Support contract
http://docs.oracle.com/cd/B19306_01/relnotes.102/b14264/toc.htm#BABGFAJI
HTH
Srini

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>>We made a change (that we ended up rolling back) to the Client's DHCP Scope OPT 006 (DNS Servers).
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Best Regards.
Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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I had the same issues with Windows 8 Consumer Preview. I installed on a fresh system and still had issues.
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i use to have windows 7 and itunes never skipped a beat.
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I had the same issues with Windows 8 Consumer Preview. I installed on a fresh system and still had issues.
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Open Windows Explorer, and navigate to: "C:\Program Files\iTunes" (For 32bit) or "C:\Program Files (x86)\iTunes" (For 64bit), unless you changed it.
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Further down under "Privilege level" check off "Run this program as an administrator".
Click "Apply" and "OK".
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Is there a known issue with windows 8 supporting itunes?

each time I update itunes I lose my itunes store connection and therefore can't update apps etc. Is this a known issue with windows 8 users?

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http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_update?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1427037339534
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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Thanks for your help.
Best regards
Carlos

Hi all,
I think I found the solution.
The reason seems to be, the domain name for http://sapserver.our-dns:port, "our-dns" was already added to the compatibility view settings of Microsoft Internet Explorer.
That seemed to be the reason, why it was working with http://sapserver.our-dns:port.
When I now added for http://sapserver.hosters-name:port the domain "hosters-name" to the compatibility view settings it is now working.
Internet Explorer Options => Settings for compatibility view => Add domain
Best regards
Carlos

ImageFORMULA P-215 Scan-tini Software Issues with Windows 8.1 32-Bit Laptop

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