ImagePASS-H1 support on Snow Leopard

Our office utilizes a Canon imageRunner-C5185 with an imagePASS-H1 Fiery RIP Controller. We are having issues with being able to install this copier on Snow Leopard (and now Lion) computers. For Snow Leopard, we have been downloading the latest Canon driver for the H1 (imagePASS H1 v2.0 PostScript Printer Driver for MAC OSX v10.6.x Snow Leopard, postmarked 3/05/2010) .
The driver installs normally and the printer is setup with LPD using the correct driver and leaving the queue blank (so that is uses the default, although typing 'print' also doesn't work). We are using Job Accounting on all copiers (required, can't print from unknown IDs, for cost accounting purposes). The printer options all show up correctly whenever one goes to print a document, the two-way (bidirectional) support is turned on and I can see the ink levels and such. I can ping the copier from the computer.
However, whenever I print the document appears to go through (no bouncing icons or anything left in the queue), but it never reaches the copier. The document does not show up in the Print log on the Status Monitor and as such there are no NG codes or the like to help me troubleshoot.
Does anyone know what the issue may be?

Fixed! The issue was that the imagePASS controller required a newer firmware to accept prints from Canon's new 2.0 drivers. We had firmware version 1.2
To check your firmware (from the copier):
Login with your code if needed (if you use Job accounting)
Hit 'Printer' at the top of the screen.
Hit the only button that shows up (I believe it says something about information or settings, but I am not near the copier to check right now).
It should display two lines of information.
The top one is the firmware version (ours said 1.2).
The one below that is the hard drive space on the machine (ours said 37,155 MB or so).
We had the company that we lease our copiers from come upgrade our firmware free-of-charge. I believe you can do it yourself via a CD (at least from what I have read on Google), but I am unsure as to where you would get that from. I would check the Fiery/EFI site and then Canon's.
Hopefully this helps someone else

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I wrote to the BBC who could only suggest an unsupported and none Apple bug fix from a man in Texas.
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a brody
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Klaus1 wrote:
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Welcome to Apple Support Communities
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