Images and formatting not loading for certain sites

I've noticed problems with some websites not loading images or page formatting. These sites have worked in the past.
Two examples:
www.theoatmeal.com -- site will not load any images (.pngs and .jpgs). I've checked the recommended solutions for images not displaying and have run through all except resetting Firefox to factory settings.
www.patheos.com -- site displays only basic text on a white background. It does display images however (.jpgs). It also displays a message at the top of the screen that I am running an outdated version of Internet Explorer.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Cmd + Shift + R" (MAC)
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Did you check for any image exceptions?
You can try to use "Clear Recent History" to clear all "Site Preferences"
*https://support.mozilla.org/kb/Clear+Recent+History
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
If images are missing then check that you aren't blocking images from some domains.
*Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
*Check that images are enabled: Tools > Options > Content: [X] Load images automatically
*Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
*Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).
If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.
Make sure that you do not block third-party images, the permissions.default.image pref should be 1.
There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.
See also:
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Images_or_animations_do_not_load

Similar Messages

Images and formatting not loading for certain websites

Within the last couple of weeks the website bfads.net has stopped loading properly. All other websites load properly with the exception of some forum websites I came across while looking for an answer to this problem. The website loads very slowly but is missing all formatting and images (except ad banners). It is one solid white page with lots of black and blue hyperlinked text. It looks like you were seeing the page in text view. The forum websites that don't load have the same appearance. I am running Windows XP SP3 and Firefox v16 after upgrading from v12.
Here is what I have tried so far.
- Updated Firefox to the latest version
- Cleared the history, cookies and cache
- Restarted Firefox in Safe Mode with extensions turned off
- Updated all plugins
- Ran Spybot with no issues
- Ran AVG with no issues
- Checked to make sure there is no ad or image blocking turned on (there is none)
- Performed a Shift + R to reload the page
- Removed any programs installed recently
- Checked Internet Options in Windows to make sure nothing looks out of place

Do all other web pages display properly?
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
*http://kb.mozillazine.org/Website_colors_are_wrong
*http://kb.mozillazine.org/Websites_look_wrong
You can also try to reset all prefs in case were were changed accidentally.
*http://kb.mozillazine.org/Resetting_preferences
You can try to reset Firefox.
*https://support.mozilla.org/kb/reset-firefox-easily-fix-most-problems
If you reset Firefox then a new profile is created and some of your data (bookmarks, passwords, cookies, form data) is automatically imported and your current profile will be moved to the desktop (Old Firefox Data).
You can recover more data from the old profile (be cautious with doing that).
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Webfonts are not loading for certain sites (407 Proxy Authentication Required)

Hello,
I'm running into an issue with CSS web fonts: They often don't load.
This happens in both FF4RC and the latest FF3.6. I'm behind a proxy (an ISA server I believe), and everything is set up correctly (as far as I can tell) in about:config.
Today I tried the [https://mozillademos.org/demos/runfield/demo.html Runfield demo]. Everything except the fonts (using google fonts api) loads and the game runs fine. Other browsers load the page (including fonts) without any problems.
A quick look in Firebug reveals that the proxy is returning "407 Proxy Authentication Required", but only for the font files. Everything else on the page is loaded correctly. Again, other browsers on the same machine (e.g. Chrome, IE9, Opera 11) load the font files without issue.
What's more, if I grab the URL and load it directly, it works fine, downloading the .woff file without issue.
This happens with the Google Fonts API, but I'm also seeing the problem on FontFonter.com and FontDeck.com.
However, Typekit.com works fine and so do the webfonts on this page.
(I've tried restarting Firefox without add-ons and it makes no difference.)
Thanks in advance for any pointers.

A-ha! It seems to be a bug! [https://bugzilla.mozilla.org/show_bug.cgi?id=627616 #627616]

Images do not load for some sites

on a MacBook running 10.4.10
Some web pages, like yahoo.com, aol.com, myspace.com, etc... the text loads no problem but images fail to load. It strangely doesn't always happen though (just 99% of the time)
I honestly don't think it's an issue solely for Safari, as the same thing happens in FireFox. I don't think it's the network either, cuz I can load those same sites on my iBook running 10.4.10
I've tried PRAM and trashing prefs to no avail. Does anyone have a clue what will solve this?
Thanks in advance,
Double A

Thank you, Double_A.
I'd been stumped by this problem for at least two months. Other sites worked fine, but on Myspace the images and the music player wouldn't load. I entered the DNS addresses and everything works now. Thanks again.
Message was edited by: E. Elgar

Images and video not loading after bridge

Hi guys. I followed this guide to put the NVG589 into bridge/passthough mode so I can use my Netgear N600 WNDR3700v2 router. Everything seems to be working fine, except with Facebook, Youtube and a few other sites. Images and video take forever to load (if at all). Everything I have read online suggests either changing to the Google DNS or turning IPv6 off. I am already using Google DNS and I already had IPv6 turned off on the Netgear. I have now turned IPv6 off in the NVG589 as well, yet the problem persists. As we have 30 days to test run AT&T interent, I still have my cable interent active (Suddenlink), so I can plug in the cable modem (SB6121), and everthing loads quickly on Facebook and Youtube. I plug in the NVG589, still not loading...so it's defintley something to do with the settings in the NVG589. Any idea? Thanks in advance.

Hi ,
I am sorry about the issues you are having with your U-verse service loading certain sites, but I will be glad to help. Are you having issues when it is not in bridge mode? Try resetting the U-verse gateway, and just connecting your Netgear to see if you are having the same problem. If so, try doing a direct connection to the gateway without the Netgear to see if the problem still persists.
Let us know how it goes.
-David T

"Movie not loaded" for *some* sites, IE9, FlashPlayer 11, Win Vista

Hello. I am having an issue here with Internet Explorer 9, FlashPlayer 11, and Windows Vista. Latest versions of Adobe Flash and Shockwave players as well. Windows update is completely up-to-date and Java is at the latest version too.
When attempting to access some websites, a grey or "invisible" box will be in place where there is supposed to be Flash content. If you right click this, it will say "Movie not loaded"
It does not do this for all web sites, however. YouTube works, so does the little animation that displays over top of the "Adobe Flash Platform" under Products on the Flash web site.
However, when havingating to the "About Adobe Flash" web site within the Flash web site, the Flash does not display the movie that is supposed to show at the top nor the version box. Both of these say "Movie not loaded" if right-clicking where the Flash content should be.
Other web sites like the Sirius/XM Radio web player and school corporation on-line software which teachers use to input students' grades to the master server with just show up blank as well with the "Movie not loaded" message if you right click on these web sites as well.
I made sure Active-X filtering was disabled in the browser. I also went in to the security groups and made sure active-x was disabled in all 4 categories. I also tried running the Browser in un-protected mode. None of this made a difference. Also, Shockwave content is not disabled in add-ons.
Why would certain Flash movies be playing but then not others?

I just went back to the "about Flash Player" web site and the animation at the top as well as the version number displaying both worked.
However the other sites such as www.seriusxm.com/player and the school corporation student grade on-line thing requiring Flash Player still show up as blank with the "movie not loaded" error being displayed in the box when you right-click the Flash content box (where the Flash content should be showing up)
I have not made any changes. I also tried running in Compatibility view, no difference.

Helpdesk Agent Needs help with JAVA applet not loading for HTTPS site

Sorry....I am posting here as I do not know where to start.
JAVA Console Message. The applet runs via HTTP URL but will not load via HTTPS. Any idea would be much appreciated.
load: class com.ebreviate.auction.applet.TickerTape.class not found.
java.lang.ClassNotFoundException: com.ebreviate.auction.applet.TickerTape.class
     at sun.applet.AppletClassLoader.findClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadCode(Unknown Source)
     at sun.applet.AppletPanel.createApplet(Unknown Source)
     at sun.plugin.AppletViewer.createApplet(Unknown Source)
     at sun.applet.AppletPanel.runLoader(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed.
     at sun.applet.AppletClassLoader.getBytes(Unknown Source)
     at sun.applet.AppletClassLoader.access$100(Unknown Source)
     at sun.applet.AppletClassLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     ... 10 more
Exception in thread "Thread-7" java.lang.NullPointerException
     at sun.plugin.util.GrayBoxPainter.showLoadingError(Unknown Source)
     at sun.plugin.AppletViewer.showAppletException(Unknown Source)
     at sun.applet.AppletPanel.runLoader(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
java.lang.NullPointerException
     at sun.plugin.util.GrayBoxPainter.showLoadingError(Unknown Source)
     at sun.plugin.AppletViewer.showAppletStatus(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Exception in thread "thread applet-com.ebreviate.auction.applet.TickerTape.class" java.lang.NullPointerException
     at sun.plugin.util.GrayBoxPainter.showLoadingError(Unknown Source)
     at sun.plugin.AppletViewer.showAppletException(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
load: class com.ebreviate.auction.applet.graph.LineGraph.class not found.
java.lang.ClassNotFoundException: com.ebreviate.auction.applet.graph.LineGraph.class
     at sun.applet.AppletClassLoader.findClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadCode(Unknown Source)
     at sun.applet.AppletPanel.createApplet(Unknown Source)
     at sun.plugin.AppletViewer.createApplet(Unknown Source)
     at sun.applet.AppletPanel.runLoader(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed.
     at sun.applet.AppletClassLoader.getBytes(Unknown Source)
     at sun.applet.AppletClassLoader.access$100(Unknown Source)
     at sun.applet.AppletClassLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     ... 10 more
Exception in thread "Thread-6" java.lang.NullPointerException
     at sun.plugin.util.GrayBoxPainter.showLoadingError(Unknown Source)
     at sun.plugin.AppletViewer.showAppletException(Unknown Source)
     at sun.applet.AppletPanel.runLoader(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
java.lang.NullPointerException
     at sun.plugin.util.GrayBoxPainter.showLoadingError(Unknown Source)
     at sun.plugin.AppletViewer.showAppletStatus(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Exception in thread "thread applet-com.ebreviate.auction.applet.graph.LineGraph.class" java.lang.NullPointerException
     at sun.plugin.util.GrayBoxPainter.showLoadingError(Unknown Source)
     at sun.plugin.AppletViewer.showAppletException(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)

I am repeating the question that RHM submitted...has anyone found a solution to this issue...Applet com.pogo.client.jvmtest.applet started. I was not having a problem and then out of no where on Sept. 13 my game rooms failed to load and this message started appearing. I have done everything asked of me to clear files both Internet and Java, to uninstall, re-install, etc...nothing works. Does anyone have an answer for a very non technical user?

Why do some functions such as buttons and menues not work on certain sites in firefox

buttons and functions on certain sites do not work in firefox 10

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Page source not loading on certain sites.

Hello, since 3 days now i have problems connecting to some sites like 9gag.com. Problem is that it displays a blank page after i hit the address, sometimes when i check the page source its empty and after i hit reload it gets displayed. This solution works only in the main page and i cannot load other pages. Java/flash/ff is fully updated, what can possibly cause that?

Okay- this is getting more fun-- I just system restored to a
month ago because my computer froze up 5 times withing 15 minutes
earlier today. Then I uninstalled and reinstalled Firefox because I
noticed it was listed twice in my add and remove programs area. Now
I go to youtube to see if by some miracle the beta page is
working-- well not only did it not work, but now, even if I disable
Norton, it STILL doesn't work, where as before that did make the
videos show up. I'd really appreciate some help...

Flash Player is installed in my laptop and willl not work on certain sites.

My laptop say's that i have Adobe Flash Player installed in my Toshiba Laptop Windows 8.1, i just updated to 8.1 but this problem excisted before the update. I follow the instruction's and when I get to the area to enable Shockwave Flash Player I am not able to enable it. Any advice will be greatly appreciated. Thank you Carrie

I wound up with 8.1 "preview" on my laptop after my daughter was conned into installing it by a Facebook friend.
It rendered about $4500 dollars worth of software "incompatible" (that seems to be a favorite for Microsoft these days) and I had no choice but to reformat the laptop.
I'm avoiding 8.1 till they get it right. My best estimate for that is, about 2016 sometime.

I am running a linux RedHat system and can not get to certain sites that are accessible to me under windows.

I am using commercial software from ANSYS and when I click on to the customer support I get an unable to connect error. I can get to all other sites. I try to change my preferences but there is no apply button and no preferences are saved
== URL of affected sites ==
https://www1.ansys.com/customer

Insructions for deleting the CTLoader/Community toolbar:
Locate the files in bold print and move them to the Trash. The first five are in your root /Library
/Library/Application Support/Conduit
/Library/InputManagers/CTLoader
/Library/ScriptingAddtions (anything CTLoader realted)
/Library/Receipts/<Toolbar name>.pkg
/Library/Application Support/SIMBL/Plugins/CT2285220.bundle
The next one is in your Home folder.
~/Library/Application Support/Conduit
When you're done, try Safari.

I tell firefox not to remember passwords for certain sites, and it forgets when I exit

I'm running 3.6.9 on Win7. I have chosen the setting of remembering passwords for websites. However, for certain sites I choose "never to remember passwords" and this used to work fine in earlier versions. Now, whenever I exit firefox these sites for which I do NOT want to remember passwords are forgotten about, and every time I visit them after a restart I have to instruct firefox that I don't want to remember passwords there, etc. It's getting awfully tedious. What changed? How do I ensure that my password "exceptions" are remembered between sessions?

Make sure that you do not use [[Clear Recent History]] to clear the "Site Preferences"
Clearing "Site Preferences" in "Clear Recent History" will remove exceptions that are stored in content-prefs.sqlite (site specific settings for zoom) and permissions.sqlite (exceptions for images, cookies, pop-ups, software; Tools > Page Info > Permissions) in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder].
The password exceptions (Tools > Options > Security: Passwords: Show Passwords) are also removed from signons.sqlite.

Safari and Firefox not loading images

Recently I worked on somebody's MacBook Pro computer (a few months old but software is kept up to date) but I couldn't figure out why Safari and Firefox often would not show images. This person also has a desktop PC computer with the same problem in Internet Explorer. The mac laptop is connected to the internet via wireless and the desktop is wired to a Netgear router. The router is connected to a Motorolla Surfboard 5100 cable modem. The problem started about on the 16th of March. When I tried to open a page in Safari often half of the pictures did not show. In Firefox when I clicked the broken picture icon and selected 'show picture' then it will load. Also, in both browers, clicking refresh will usually, but not always, reload everything correctly. Clicking refresh does the same on the PC in Internet Explorer.
Safari showed on the status bar there were errors on the page so I opened the Activity window. It said 'failed to connect' or something like that (I don't have the computer in front of me) for the images that did not load. Oddly, not all the images from the same site fail to load. Some will load but others won't. This happened with most sites and it appears to be random.
I opened a terminal window and typed netstat. With no browser running there were still several connections. I'm not sure if that matters on a Mac in OS X. On a windows computer if there are several connections and no programs are open then there may be a problem with malware.
It is possible the problem with images not loading has nothing to do with the Mac or Safari since we are having the same problem with the PC. The view images option in all 3 browsers is checked. I tried taking the router out and connecting only the PC to the cable modem. I tried unplugging and replugging all the ethernet cables. The owner of the computers spent a few hours on the phone with her internet provider. In the end they couldn't find what was causing the problem and tech support told her the internet was slow sometimes. We have the same internet provider and I'm having no problems with images on the same sites I viewed on her computer.
Any ideas?

Before somebody asks- yes, I tried clearing the cache

No matter what I try from the help pages, images won't load from certain sites.

Some images on the home page of this site will not load for me: www.carolynclarkdfw.com

If images are missing then check that you do not block images from some domains.
*Press the F10 key or tap the Alt key to bring up the hidden Menu bar.
Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
Check "Tools > Page Info > Media" for blocked images
*Select the first image link and use the cursor Down key to scroll through the list.
*If an image in the list is grayed and "Block Images from..." has a check-mark then remove this check-mark to unblock images from this domain.
Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.
Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.
Make sure that you allow pages to choose their own colors.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Note that these settings affect background images.
See also:
*http://kb.mozillazine.org/Website_colors_are_wrong
There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See also:
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Images_or_animations_do_not_load
*http://kb.mozillazine.org/Websites_look_wrong

I have tried to get it to remove autocomplete for certain sites. I have removed history and done individual deletes and autocomplete for all sites comes back every time. Please help!

I have tried to get it to remove autocomplete for certain sites. I tried to remove them all. I tried deleting individual entries. It will not remove autocomplete select unless you just tell it not to show autocomplete.

Are you talking about the location bar?
Entries in the location bar drop down list with a yellow (blue on Mac) star at the right end are bookmarks and those entries can't be removed from the location bar drop down list with the Delete key. 
You can remove such a bookmarked item that shows in the list if you open that url in a tab and click the yellow star in the location bar. 
That will open the "Edit This Bookmark" dialog and you can click the Remove button to remove the bookmark if you want to remove such a bookmarked entry.

Images and formatting not loading for certain sites

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