Images on Robohelp are very poor quality/blurry or don't appear at all

Hello,
Any help on this problem would be greatly appreciated as I have been attempting to solve this for several hours a day for the past week.
I have a simple employee handbook in word (about 20 pages with images) that I’m trying to turn into an html-based document. I've tried a couple if things in order to get this file into robohelp. I've linked the word document to RoboHelp and worked with that, and I've also imported the word doc into framemaker and then linke my framemaker document to Robohelp.
I’ve managed to create the html version with a table of contents doing it both ways, but there are a few images in the word document that turn out really bad in the html version. They look fine in the word document and in pdf version, but when I view them in RoboHelp or in the html version of the document they’re very blurry and choppy. It almost looks as it pixels are missing. I’ve tried everything I could think of but nothing changes the quality of the image. As soon as I link the word document or framemaker document, when I click "view" on the specific image, or just view it from the handbook in Robohelp the image looks terrible.
Someone suggested that I checkmark "do not re-generate image" under project settings but now some of my images aren't appearing at all. All of my images are the same type but I've also tried changing it to png, or bmp, jpeg but nothing changes. They're either blurry or don't appear at all.
Thanks for any help or suggestions!

I don't know if this will help you, but I've had issues with poor image quality when importing Word documents into RH7. I see a fuzziness problem with most images--screen shot or not--but it seems really pronounced if the image in Word is reduced to less than 100%. To resolve this, I've opted to manually copy any Word images to another application (I use SnagIt), save them at 100% to PNG format (JPG and GIFs also work), and import the saved image files to Robohelp. That sounds like that's what you ended up doing with Photoshop.
Also, I wonder if it makes a difference how much the text was magnified/reduced when they took the original screen shots. I just did an experiment--using SnagIt, I took a screen capture of a block of text at 100% magnification. I then pasted the screen shot directly from SnagIt into my Robohelp document. It came in perfectly clean--couldn't see any obvious difference between the Robohelp text and the image of the Word text. I got the same results when I saved the screen capture to a PNG file and imported it that way. That leads me to believe the problem you're seeing is a result of having Word images automatically converted to RH.
(In the example--unfortunately hard to see-- the text in the red box is from a screen capture; the rest of the text was entered in RH8--there's no discernable difference in quality.)

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I have been using Encore every since it was first released and on many occasions I have pruduced MPG files encoded at different rates so that I can demonstrate to the audience at my presentations how the different settings can affect the end MPG movie
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