Images open in PS4 greatly reduced in viewer

If I open PS4 and open a previously saved file, the window opens with a tiny speck in the middle.   Titlebar confirms that the image is .054% of size.   When I use the zoom tool,  8 or 10 clicks brings it back to the correct magnification.   If I left click and choose "fit on screen",   the window returns to the postage stamp sized window with the tiny speck.     I have obviously changed something in the settings but it is beyond me to figure out what it was.
Does anyone have some advice on how to correct this problem?
g@46

I haven’t encountered that problem yet, but as with all unexplainable Photoshop-problems You might try trashing the prefs (after making sure all customized settings like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences You’ve changed) by pressing command-alt-shift on starting the program.

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