Images placed by InCopy disappearing in InDesign

Hi,
Does anybody ever faced a problem with images placed by InCopy CS5 (running Windows 7), that desapears when the INCA or INDD file is opened back in InDesign CS5 (running Windows 7).
A client of mine (a newspaper publisher) is trying to solve this problem that they never had when they worked with InCopy CS3 and InDesign CS3, but started the same day they upgraded to CS5 version. Sometimes the images appears rotated in InDesign.
This problem appears randomly (average three times each 100 images) and we cant identify any kind of feature or property of the images that make it happens, but is very annoying (the art team needs to place the image again) and quite dangerous if nobody realizes the rotation.
Kind regards,
Ricardo Minoru Horie
||||||||||||||||||||||||||||||||||||
Bytes & Types
[email protected]
www.bytestypes.com.br
twitter.com/rminoru

I´ll recomend to the managers of all departments envolved to check the Link panels as soon as possible in InD and InC when the problems happens again, but as far I could see, in both aplications and all users, it's like that the the images were never placed. The InC users places de images from a folder in a Server, and everybody have privilegies to read and write into the server.
All the templates and InD files were created in the CS3 version and converted to CS5 version by the opening process.
Unfortunatly, due the fact that there are not a kind of "model of behavior", the problems can happen in any file, page or image frame.
It looks like that a Gremlin that lives into the server, ramdomly chooses a few images every day and erase or rotate them... rs rs
I´ll suggest to them to try to isolate the problematic frames into the InC and InD files to delete and recreate these frames into the templates files, or even the entire page or file.
I would like to thank you for your helpful suggestions and I promisse to keep you informed about the solution of this mistery.
Kind regards
Ricardo Minoru Horie

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