Images printing very dark from PDF

Hi there
Really hope someone will be able to help me.  I have designed a cd cover that needs to go off to print on Monday.  Everything looks fine on screen in Illustrator cs5 and when i print from illustrator it looks fine.  When i save it to pdf it still looks fine on screen but when i print it the colours are so dark the images are unrecognisable.  The company im printing to want the pdf preset as Press Quality, it looks awful but i have tried all the presets and they all look as bad.  Everything is in CYMK.  I really cant understand what is going on!  I have two deskjet printers and they both look terrible (one slightly worse though).  I would really appreciate some advice, im totally stuck.
Thanks
Lisa

Thanks Monika
I have tried ticking and unticking all kinds of boxes in the presets but i still cant get it to look even vaguely like the screen.  I know a desktop printers not great but printing straight from Illustrator was exactly like the screen view.  Any other ideas?  Im getting in a panic now!

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