Images saved in PS CS5 show as red boxes

The folks in the Photoshop forum say that this is a RoboHelp 7 issue, so here I am.
My company recently upgraded me from Photoshop CS2 to CS5. Now, when I update an image in CS5, it shows up as a small red square in RoboHelp 7. If I re-open the image in CS2 and resave it, it loads correctly in RoboHelp. I've checked the save settings in CS2 and CS5 and they match and have not been able to find anything in RoboHelp that would change how it loads images saved in CS5.
So, is there a setting I'm missing in either CS5 or in RoboHelp that would get the images to show up correctly in RoboHelp?
Thanks in advance,
-darlisa

Hello again
I've been performing my own testing from this end. I just used an existing JPG image, then edited it in PS5 and saved back as JPG and am seeing what you are reporting. Definitely something is amiss here. CS5 HAS to be doing SOMETHING to the format because as you said, if the image isn't touched by CS5 it appears just dandy. But once you make any sort of a change to it in CS5, poof! (or is that a crash?)
I reached out to a Photoshop guru friend and she is stymied as well. Said it shouldn't be happening. As a workaround, you can save as PNG and that should work. I'll send a note to the RoboHelp developers and see if they have an answer. Maybe they can engage in a conversation at Adobe that will result in something.
In the mean time, you should consider filing a Bug Report on this to report it to Adobe. I'll also report from my end. (Link to the Bug Report form is in my sig)
Cheers... Rick
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