Images saved out of PS Extended showing up as placeholders in clients' e-mails

I have been having a problem saving images out of PhotoShop Extended (Mac) and sending them to clients or uploading them for clients to grab from web. They are showing up as placeholders only. I think this is just happening for clients using Windows e-mail and browsers but, since ALL of them do, I have to solve the issue.
By the way, I can save out of FW not have the same problem. However, I have to fix this. I am using PhotoShop all the time.
Help and thanks.

No. Not zipping files under 2MB. Just attaching "Windows Friendly" versions. They appear as little boxes with the red "x". I know prior to upgrading, I sent tif, eps, and jpg. Is it possible something has changed with CS3?
It's interesting that it's not just an e-mail problem. I can upload to my server and see the images perfectly in my browsers but the same customers see the same little box with the X.
As I mentioned, saving out of Firefox seems to be OK but is sure isn't convenient.
Any other ideas? Do appreciate.
Ruth

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