Images too small to edit

Something just happened here. In the past, when I open any photo in Elements 10, the image would pretty much fill the space. the bottom edge of the picture would almost reach the bottom of the workspace...whether vertical or horizontal format. Then I would create a duplicate and hit either ctrl + 0 (zero) and the duplicate would be a nice large size. ( Double clicking on the little hand in the tool bar would also do the same trick).
Now , for some reason, the picture opens to maybe 60% of that size. It's way too small to work on comfortably. The duplicate is even smaller. When I hit the ctrl + 0 ...nothing happens size remains the same. If I pull on lower right hand corner to enlarge...it only enlarges the ruler and frame. Picture itself remains same small size. How can I get that back? I tried a system restore. that did not work. Thank you.

Hi Barbara,
Thank you for your response.
I don't use the Organizer. Never have. I have my own system which I've been using for over 10 years and thousands of pictures...first with Photoshop 6; later with PSE 7 on earlier computers and now with PSE 10 since June 2012. Its always been fine beforehand. And I have only had problems with 10 on this. Its happened before but I think last time it was under warranty and on screen dialog Support Team helped me get it back.
This is how I work.....
Whenever I save my photographs, I create a (new) file on the desktop. then I will download all the images from that project from the SD card into the file ( example...Quebec...or Dilapidated Houses; or Antique Car Show 5/2013; etc etc.) OK then when I want to edit a picture.... I open that particular one in PSE. Then I immediately make a duplicate. OK Here is where the problem now occurs. Prior to today, after I have the duplicate on the screen.....I would just hit ctrl + 0 (zero) and the picture enlarged to a nice size. Very easy to see and work with. (One can also double click on the little hand in the tool bar for the same effect). But something happened here and when I now do that...the image does NOT enlarge. It actually creates a smaller duplicate. Which makes it VERY hard to edit when its so small.
Please refer to the page attached to this email file. These should help to show what my problem is here.
How do I get back the function where ctrl + 0 (zero) or double clicking on the toolbar hand gives me a nice full image?
Thank you.
Art Herman

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