Images won't play

I am learning how to use Final Cut 10.1 and the images I dragged into the timeline are not playing when I playback video. More info:
1. Images are jpegs
2. I am using a macbook pro retina
3. other videos and audio play fine
4. I imported the images into my event library first and then dropped them into the timeline.
Suggestions would be much appreciated! Thank you

Did you shoot the photos? With what camera? Have they been edited in a phto editor?
Russ

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Burned Disk Image Won't Play on DVD Player and Work Around

Hi all,
I was having problem with DVD not being recognized on a regular, stand alone, set top DVD player. The program was created in iDVD6 and saved to disk image. Then I used Disk Utility to burn it and the resulting disc played on Mac but not regular player.
Knowing that the blank media was good from a previous Toast 7 burn, I used Toast 7's Video TS option to burn from the mounted disk image. This disc worked on regular player with one small difference. With multiple videos (in addition to chapter markers) on the DVD, fast forwarding past the end of one video would start the next one with Toast, whereas the disk image (played on the Mac) would return to DVD menu.
I never burned directly from iDVD 6, since the video conversion process took 7 - 11 hours, so I don't know if that would work or not.
I hope this is helpful to some and if anyone decides to buy Toast from Roxio directly, leaving the online cart page open for a minute or two will pop up a 10% off incentive to urge you to check out. That's as of a week or two ago.
Yu

whereas the disk image (played on the Mac) would return to DVD menu.
That has happened to me, but not with the one project I made with iDVD 6.
leaving the online cart page open for a minute or two will pop up a 10% off incentive to urge you to check out.

So I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

so I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

Hi,
As you have match, I suggest that you create a new library by holding ctrl whist launching iTunes. Select create new library. Sign into iTunes Store and activate match. You will now have access to your music and will be able to stream your music.
Options : get a new external drive formatted for mac and either download music from match or copy music from old drive to new one. Alternatively you could reformat old drive and download music from match - I would not be comfortable using this option as it means erasing drive before being able to use with mac.
Jim

HT1657 my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

Hi there kirk279,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W.

Still images in video file won't play

Add ing a still image such as jpeg or bitmap to a avi file to add to a DVD project won't play. If the file is,say, 10 seconds, then the after burning the DVD it will jump to the last frame of the still and flicker for 10 seconds. This problem goes when there is voice over or another layer. Any ideas??

If you are using Encore 1.0.1 or 1.5.1: Export the AVI file again from Premiere, this time with both "Optimize Stills"
disabled in both the project and export settings.
(And as this is both a technical
and an Encore issue it doesn't belong in the lounge. :p)

DVD burned from a disk image won't work on different computers???

Under the directions for how to burn a DVD from an disk image, the Apple Help document (http://docs.info.apple.com/article.html?artnum=93006) says this:
"Note: When burning a disc from a disk image, the burned disc will have the same format as the disk image. If you need a disc that will work on different computers, burn the disc in the Finder."
Does this mean that the DVDs that I am burning from the disk image won't be able to be played on a PC? a Mac other than mine? Neither? WHAT? I am planning to sell the DVDs of a workshop I present -- to people who may be playing them on PCs. Should I not be using this method (burning from a disk image) to burn my DVDs?
PowerBook G4 Mac OS X (10.4.9)

Under the directions for how to burn a DVD from an
disk image, the Apple Help document
(http://docs.info.apple.com/article.html?artnum=93006)
says this:
"Note: When burning a disc from a disk image, the
burned disc will have the same format as the disk
image. If you need a disc that will work on different
computers, burn the disc in the Finder."
Does this mean that the DVDs that I am burning from
the disk image won't be able to be played on a PC? a
Mac other than mine? Neither? WHAT? I am planning to
sell the DVDs of a workshop I present -- to people
who may be playing them on PCs. Should I not be using
this method (burning from a disk image) to burn my
DVDs?
Video DVDs are in the UDF format. The disk image you created is in the UDF format. When you use Disk Utility to burn the disk image to writable media, the new discs will be in UDF format and all will be well.
You are doing things correctly.
BTW, unless you have an external burner with lots of cooling, if you expect to use the burner in your Mac (which DOESN'T have lots of cooling), it's a good idea to pause between discs to allow the burner to cool down. (BTW, this comment is based on the reported results of several people in the forum. If you don't allow the cool down timer, you will start to create 'bad' discs. Also it is VERY important that you reduce the burn speed in Disk Utility to 4x or lower in order to create discs with maximum compatability with players. (You should see a way to change the speed in Disk Utility afterr you have inserted a disc.)
F Shippey

Match on Macbook won't play songs on hard drive???

Been browsing this discussion group for a while and can't find a similar case... Here is the setup:
My ripped songs, some mp3, some AAC, are on my macbook's hard drive. They have been matched in iTunes Match. When I try to play many of the songs, they won't play. I even tried to go to the file itself in Finder and "preview" using the spacebar and they don't play. I tried to get as much info in this screen grab to provide information...
If this image is too small, it is also here: https://www.dropbox.com/s/1l36tgu3omqacot/screenshot.png
In this example, I try to play the song entitled "Word Problems." Initially I get the "thinking beachball" and then it starts to play the bottom song "I Remember." Same thing happens with all the other songs by this artist. Somehow it doesn't recognize the songs or something. I brought up the "info" box for the "Word Problems" song to show that iTunes knows where the song is (on my hard drive) and doesn't have to get it from the cloud. I also enable the "iCloud Status" column to show that the status on all songs is either "Matched" or "Uploaded." Also, the iCloud status "cloud" in the top left for Music looks like it is good to go (even though at this point the Movies and TV shows status icons are animated which I believe means they are trying to contact the server).
Based on other problems I have seen in this discussion group, I have de-authorized and then re-authorized my macbook and I have also turned off iTunes Match and then turned it back on again. Neither of these fixed the problem...
Any ideas would be greatly appreciate

Message was edited by: dfromc

Blu Ray won't play.

Hi all,
I am at the end of my rope with googling on this one. I am hoping someone can help me.
I moved into a house that has a media room. In it is a HTPC with the following characteristics:
HP Media center m9000t running Windows Vista
Nvidia 8500GT video card
Blu Ray player
The room had a low def projector and I upgraded to a:
Mitsubishi HC7900
I did a fresh install of all the software, and downloaded all new updates (Vista SP 1being most pertinent)
The Blu Ray wasn't working and googling led to the following actions, all failing:
1) HP's DVDPlay was freezing. After crashing my computer over and over I finally uninstalled it. Eventually I found forums where they reccomended Cyberspace Power DVD 10 which I downloaded. With this, the Blu Ray wouldn't play.
2) Downloaded Cyberspace BD advisor. Says the monitor is not digital.
3) Use NVIDIA control panel to set up dual monitors (mirror of the two with the projector as primary). The regular monitor is hooked up via VGA. The Mits projector by HDMI. The control panel tells me the card, and monitor are HDCP compliant. The projector projects the image. But a Blu Ray won't play. The BD advisor tells me now that the HDMI connection has given me a digital image but there is still an HDCP issue.
4) Upgraded to NIVIDA 335.23. Still have HDCP issue
5) tried VLC player. Won't work.
5) Uninstalled 335.23, went to oldest NVIDIA driver I could find. Still HDCP issue.
6) upgraded PowerDVD to 14. Still won't play.
Not sure what to do. My components all claim HDCP compliance. This includes my projector, the NVIDIA card, the NVIDIA control panel, and the Power DVD 14 softward. BUt the BD Advisor says I have a digital signal but have an HDCP issue.
I would really like to make this work with what I have. Rather not buy a bunch of new stuff.
Thanks in advance.
Scott

Hi davis81,
Welcome to the HP Forums!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at
http://h30499.www3.hp.com/t5/Business-PCs-Compaq-Elite-Pro/bd-p/bsc-271
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

I have windows 8.1 and firefox won't play youtube videos but IE will

I have windows 8.1 and firefox won't play youtube videos but IE will. I have tried reinstalling firefox, flash, java. Resetting firefox don't help, disabled hardware acceleration, protected mode 0 in the mms.cfg file. Nothing will play on youtube in firefox. It says "an error has occured, please try again later". The ads play fine though. Everything plays fine in IE. I have tried different versions of flash also with no luck. I even restored the system to a previous iso image with no luck. Does anyone have a solution?

It maybe because your javascript is disabled .
You can check the javascript.enabled pref on the about:config page.
http://kb.mozillazine.org/about:config
There are also extensions that can block JavaScript or otherwise interfere.
https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Or,
"Clear the Cache":
Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Safe Mode] to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
'''''Do NOT click the Reset button on the Safe Mode start window.'''''
https://support.mozilla.org/kb/Safe+Mode
https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
please report us if any problem.

The DVD I burned won't play on my DVD player

I filmed my son playing a concert on my iPhone. It is about an hour long. I was able to make it into a quick time movie. I figured out how to bun it on to a DVD throught Finder, but the DVD won't play on my DVD player or the Mac DVD player. What am I doing wrong?

Did you use iDVD to create the video DVD for playing?
Open iDVD, select a theme and drag the exported QT movie file into the open iDVD window being careful to avoid any drop zones.
Follow this workflow to help assure the best quality video DVD:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image, launch DVD Player and play it. If it plays OK with DVD Player the encoding is good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
If iDVD was not preinstalled on your Mac you'll have to obtain it by purchasing a copy of the iLife 09 disk from a 3rd party retailer like Amazon.com: ilife 09: Software or eBay.com. Why, because iDVD (and iWeb) was discontinued by Apple over a year ago.
Why iLife 09 instead of 11?
If you have to purchase an iLife disc in order to obtain the iDVD application remember that the iLife 11 disc only provides themes from iDVD 5-7. The Software Update no longer installs the earlier themes when starting from the iLIfe 11 disk nor do any of the iDVD 7 updaters available from the Apple Downloads website contain them.
Currently the only sure fire way to get all themes is to start with the iLife 09 disc:
This shows the iDVD contents in the iLife 09 disc via Pacifist:
You then can upgrade from iDVD 7.0.3 to iDVD 7.1.2 via the updaters at the Apple Downloads webpage.
OT

Video Podcasts Won't Play under 7.3.2.6

Just installed new itunes and quick time and numerous previously downloaded and newly downloaded video podcasts won't play. You can see the opening frame on the small screen at bottom left if you click but when you try to play, the screen goes green, purple or other color and starts to vertically roll (like old tvs used to do) with foggy images. Strangely other video podcasts (old and new)do play. One example of podcast that does not play is Photoshop Killer Tips; one that does play is Adobe Photoshop Quick Tips.
Computer has plenty of space and has been cleaned of temporary files, defragged, etc.

And this is when going to videos-->video podcasts, right? Do they even show up there at all?
btabz

Video clips won't play back after capture

I am a long-time user of Premiere Elements, currently using version 9.0. I am capturing video clips from the same videocamera that I've used in previous versions of PE. My video clips won't play back after I capture them. The clip is in my "media" area, but when I try to play it back, the audio plays but the picture remains frozen on the starting image. What is happening?

It is a Sony Handycam DCR-HC28, mini DV, using a firewire connection.
Operating System is Windows XP Pro, Service Pack 3, system specs are SATA 2 RAID 1 with dual 1 TB hard drives. 4 GB RAM. As far as how fast my processor is, I looked on my invoice and it says, "Intel Core2 processor Q6600 (2.4 Ghz, 1066 FSB) with Quad Core technology and 8 MB cache, 4 GB DDR2 SDRAM at 800 MHz.
I defragmented my hard drive before beginning and have 779 GB or 83 percent free space on hard drive.
I have not placed my video clips on the timeline yet so don't know if there is a red line on top, indicating it hasn't been rendered. I merely wanted to play back my clip to set "in" and "out" points. This has never happened before in my long history of using Premiere Elements. Would prefer not to have to go back to PE 8, as that was a disaster.

Encore DVD Writing Cancels won't play on DVD player issue

So I have a very confusing issue with encore.
When I press build everything works fine. Then writing begins. The moment the writing reaches the end of the progress bar (the exact moment) the progress bar goes to empty and the bottom bar says canceling and ejects the DVD. Usually (not every time) a pop up menu saying "end of file" appears next. When I press ok for end of file message the pop up disappears and suddenly the DVD progress bar is filled and the DVD says completed (as if nothing just happened). So I'm confused whether it worked or not!
I reinsert the DVD that just ejected into my Mac and it works! Then I put it into a DVD player and it won't play, it won't play on my old Xbox 360 either, but it WILL play in a Bluray player?!
Everytime I rewrite the files I get different results. They all work on my Mac and blu ray but only 1 of 4 works in the Xbox. The one that does work in the Xbox will read in the DVD player but plays choppy and skips around as if the DVD is scratched or damaged?
! Other differences involve the write speed, sometimes the options are 8x or 4x. Other times its 3x,2x, and 1x. When the latter write speed options occur I cannot press "test before writing" it's greyed out. When 8x and 4x are the speed options I can check it. I used different DVDs and it didn't help.
I work for a company that needs to copy the DVDs but they can't be copied. Don't know why?
Here are my settings
Mpeg 2-DVD exported from Pr.
720x480
Codecs: Mpeg video, Mpeg layer
Duration: 1:10:26
Encore DVD transcode status: Don't Transcode
Encore Project/assets
2 Menus
1 Mpeg video
1 Timeline
Build
Format: DVD
Output: DVD disc
Source: Create Using current project
4.7 gb disc
Has 510mb free
All regions
Unlimited copies
First Play and title button are a menu
Check build is good.
I really need help with this weird issue quickly thanks.

Just an Update, I've tried many things to no avail still have a few others to try. Being a Large file it takes a while to try things.
I went ahead and got Toast, but considering that the Image Iso and the DVD Folder both gave me the End of File Error and the Disc "Failed Completed" Error I figured it a no go and it was. It did however give me something that Opened everywhere (Mac,Xbox,Dvd) , but it did not play on the Dvd correctly.
I've done numerous things in the Mac permissions end Like trying as a different user and running as the Root User, but it was also unsuccessful.
I've Re- Exported the file many different ways, but finally had a breakthrough using a version of M2v. It's definitely an error with Finalizing. My disc previously began to mess up and give "END of File" after it finished writing, it never even made it to the "Writing Lead Out" stage. I beleive this is why it plays it certain places fine, but probably not as well in systems (like Dvd players) that require those last few steps like writing Lead Out.
The only issue I have now is that when I put it into the DVD player it say "No title"!?!? AY CARAMBA!!!
Now I'm working on trying to figure this NEW problem! I have all my menus and links in place, but no go. I think it may be related to the previous problem in that something beneath the surface is wrong with my computer. Being a used Mac with a restored Hard Drive there are probably endless possibilities, but I hesitate to think that way because it may also have absolutely nothing to do with it.
So any help is greatly appreciated
whether it be a specific issue you know of dealing with used Macs and issue similar to mine
or just on the "NO Title" error as a separate issue. I'm hoping this "No Title" is something simple and unrelated, I've already burned through about 13 discs and even more pain pills for the headaches!!

Duplicate CD Won't Play in CD Player

Hi,
I am trying to make a back up copy of my CD's and they won't play in a regular CD player. Please tell me what am I doing wrong?
I am using Disk Utility. First I select the disc in the drive. Go to "File" then "New" then "Disk Image from folder" Hit "Image" and it saves the disc image to my folder.
Then I insert a blank disc, select the file and hit "Burn". Disc Utility burns and verifies the disc. I load the disc into my player, but all I have is silence.
There is only one track on the burned cd.
What's wrong? Can't I make copies of discs on a Mac? This was easier on the PC for sure.
Can anyone help?
Thanks,
Tony

Well, I've used Toast since version 8, when I got it back in 2006. It's always been faster at creating DVDs than iDVD, more reliable for burning CDs than iTunes, and comparable to Disk Utility and Mac's native Burn Utility for data and software burns.
As has been pointed out here, you can't always rely on support forums for a product review, because the people who have no problems with it, aren't posting there. You don't find folks bragging about their health in the Emergency room... not nearly like you would at the gym.

Espn videos won't play

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Application Basics
Name: Firefox
Version: 30.0
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Adblock Plus
Version: 2.6.3
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.use_new_backend: 1
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20140605174243
browser.startup.homepage_override.buildID: 20140605174243
browser.startup.homepage_override.mstone: 30.0
dom.mozApps.used: true
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font.minimum-size.x-western: 14
font.name.serif.x-western: Verdana
font.size.variable.x-western: 14
gfx.direct3d.last_used_feature_level_idx: 0
mousewheel.withcontrolkey.action: 3
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1403385957
places.history.expiration.transient_current_max_pages: 104774
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
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print.printer_HP_ENVY_4500_series.print_bgcolor: false
print.printer_HP_ENVY_4500_series.print_bgimages: false
print.printer_HP_ENVY_4500_series.print_colorspace:
print.printer_HP_ENVY_4500_series.print_command:
print.printer_HP_ENVY_4500_series.print_downloadfonts: false
print.printer_HP_ENVY_4500_series.print_duplex: 1515870810
print.printer_HP_ENVY_4500_series.print_edge_bottom: 0
print.printer_HP_ENVY_4500_series.print_edge_left: 0
print.printer_HP_ENVY_4500_series.print_edge_right: 0
print.printer_HP_ENVY_4500_series.print_edge_top: 0
print.printer_HP_ENVY_4500_series.print_evenpages: true
print.printer_HP_ENVY_4500_series.print_footercenter:
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print.printer_HP_ENVY_4500_series.print_footerright: &D
print.printer_HP_ENVY_4500_series.print_headercenter:
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print.printer_HP_ENVY_4500_series.print_headerright: &U
print.printer_HP_ENVY_4500_series.print_in_color: true
print.printer_HP_ENVY_4500_series.print_margin_bottom: 0.5
print.printer_HP_ENVY_4500_series.print_margin_left: 0.5
print.printer_HP_ENVY_4500_series.print_margin_right: 0.5
print.printer_HP_ENVY_4500_series.print_margin_top: 0.5
print.printer_HP_ENVY_4500_series.print_oddpages: true
print.printer_HP_ENVY_4500_series.print_orientation: 0
print.printer_HP_ENVY_4500_series.print_page_delay: 50
print.printer_HP_ENVY_4500_series.print_paper_data: 1
print.printer_HP_ENVY_4500_series.print_paper_height: 11.00
print.printer_HP_ENVY_4500_series.print_paper_name:
print.printer_HP_ENVY_4500_series.print_paper_size_type: 0
print.printer_HP_ENVY_4500_series.print_paper_size_unit: 0
print.printer_HP_ENVY_4500_series.print_paper_width: 8.50
print.printer_HP_ENVY_4500_series.print_plex_name:
print.printer_HP_ENVY_4500_series.print_resolution: 1515870810
print.printer_HP_ENVY_4500_series.print_resolution_name:
print.printer_HP_ENVY_4500_series.print_reversed: false
print.printer_HP_ENVY_4500_series.print_scaling: 1.00
print.printer_HP_ENVY_4500_series.print_shrink_to_fit: true
print.printer_HP_ENVY_4500_series.print_to_file: false
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print.printer_HP874345_(HP_ENVY_4500_series).print_bgcolor: true
print.printer_HP874345_(HP_ENVY_4500_series).print_bgimages: true
print.printer_HP874345_(HP_ENVY_4500_series).print_colorspace:
print.printer_HP874345_(HP_ENVY_4500_series).print_command:
print.printer_HP874345_(HP_ENVY_4500_series).print_downloadfonts: false
print.printer_HP874345_(HP_ENVY_4500_series).print_duplex: 0
print.printer_HP874345_(HP_ENVY_4500_series).print_edge_bottom: 0
print.printer_HP874345_(HP_ENVY_4500_series).print_edge_left: 0
print.printer_HP874345_(HP_ENVY_4500_series).print_edge_right: 0
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print.printer_HP874345_(HP_ENVY_4500_series).print_evenpages: true
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print.printer_HP874345_(HP_ENVY_4500_series).print_footerright: &D
print.printer_HP874345_(HP_ENVY_4500_series).print_headercenter:
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print.printer_HP874345_(HP_ENVY_4500_series).print_in_color: true
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print.printer_HP874345_(HP_ENVY_4500_series).print_margin_left: 0.5
print.printer_HP874345_(HP_ENVY_4500_series).print_margin_right: 0.5
print.printer_HP874345_(HP_ENVY_4500_series).print_margin_top: 0.5
print.printer_HP874345_(HP_ENVY_4500_series).print_oddpages: true
print.printer_HP874345_(HP_ENVY_4500_series).print_orientation: 0
print.printer_HP874345_(HP_ENVY_4500_series).print_page_delay: 50
print.printer_HP874345_(HP_ENVY_4500_series).print_paper_data: 1
print.printer_HP874345_(HP_ENVY_4500_series).print_paper_height: 11.00
print.printer_HP874345_(HP_ENVY_4500_series).print_paper_name:
print.printer_HP874345_(HP_ENVY_4500_series).print_paper_size_type: 0
print.printer_HP874345_(HP_ENVY_4500_series).print_paper_size_unit: 0
print.printer_HP874345_(HP_ENVY_4500_series).print_paper_width: 8.50
print.printer_HP874345_(HP_ENVY_4500_series).print_plex_name:
print.printer_HP874345_(HP_ENVY_4500_series).print_resolution: 0
print.printer_HP874345_(HP_ENVY_4500_series).print_resolution_name:
print.printer_HP874345_(HP_ENVY_4500_series).print_reversed: false
print.printer_HP874345_(HP_ENVY_4500_series).print_scaling: 1.00
print.printer_HP874345_(HP_ENVY_4500_series).print_shrink_to_fit: true
print.printer_HP874345_(HP_ENVY_4500_series).print_to_file: false
print.printer_HP874345_(HP_ENVY_4500_series).print_unwriteable_margin_bottom: 0
print.printer_HP874345_(HP_ENVY_4500_series).print_unwriteable_margin_left: 0
print.printer_HP874345_(HP_ENVY_4500_series).print_unwriteable_margin_right: 0
print.printer_HP874345_(HP_ENVY_4500_series).print_unwriteable_margin_top: 0
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1402150710
Graphics
Adapter Description: Intel(R) HD Graphics
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Adapter RAM: Unknown
ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 400
Device ID: 0x0402
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
Driver Date: 11-28-2013
Driver Version: 10.18.10.3368
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.6
Version in use: 4.10.6
NSS
Expected minimum version: 3.16 Basic ECC
Version in use: 3.16 Basic ECC
NSSSMIME
Expected minimum version: 3.16 Basic ECC
Version in use: 3.16 Basic ECC
NSSSSL
Expected minimum version: 3.16 Basic ECC
Version in use: 3.16 Basic ECC
NSSUTIL
Expected minimum version: 3.16
Version in use: 3.16

Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache
'''[https://support.mozilla.org/en-US/kb/how-clear-firefox-cache?redirectlocale=en-US&redirectslug=clear-cache-delete-temporary-files-fix-issues How to clear the Firefox cache]''' {web link}
and
* Remove Cookies
''This will log you out of all sites you're logged in to. ''
Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Privacy.'''
Under '''History''', select Firefox will '''Use Custom Settings'''.
There is a button on the right side called '''Show Cookies'''.
If there is still a problem,
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''''' {web link}
While you are in safe mode;
Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites and see if there is still a problem. Then restart.

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