Imap email error on iPad air

I keep getting an error message while trying to setup my imap Gmail and Aol  accounts on my new ipad air. The error says user name or password is incorrect but I know for a fact they are correctly entered. How do I correct this?

I just had this with a friends iPad mini, brand new out the box this happened.
The problem they had was that they had 2- Step Authorisation on their gmail account and the ipad isn't set up to recognise this feedback so it just fails. A browswer will return with a dialog box to enter the number that has been text to you.
You can do one of two things.
-- turn off 2 step verification. Not neccesary at all.
-- go to account settings, security , 2 step verification (not sure on that order) and then select add app specific password, give it an alias name so you know the device that it is for. You will be given a random 12 char string. enter that once and done.
Took 5 minutes. You will need a desktop browser , however, i don't think you can access settings this way on a mobile browser,
Good luck
G

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