Imap email error on iPad air
I keep getting an error message while trying to setup my imap Gmail and Aol accounts on my new ipad air. The error says user name or password is incorrect but I know for a fact they are correctly entered. How do I correct this?
I just had this with a friends iPad mini, brand new out the box this happened.
The problem they had was that they had 2- Step Authorisation on their gmail account and the ipad isn't set up to recognise this feedback so it just fails. A browswer will return with a dialog box to enter the number that has been text to you.
You can do one of two things.
-- turn off 2 step verification. Not neccesary at all.
-- go to account settings, security , 2 step verification (not sure on that order) and then select add app specific password, give it an alias name so you know the device that it is for. You will be given a random 12 char string. enter that once and done.
Took 5 minutes. You will need a desktop browser , however, i don't think you can access settings this way on a mobile browser,
Good luck
G
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Alternatively, you can enter a fake email address and password when adding the account, and wait for the process to fail, you should then get an option at the top to select between IMAP and POP3
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Thanks. I got the problem fixed. Spent time with the Apple folks and was kicked up to a senior advisor. It seems the problem was with my internet provider - Tmie Warner. Remember I could use the old ipad and the iphone to send mail. I checked all the specifics between the three units. It seems that TW is changing over from the RR.com to TWC.com. Since the new ipad air was just set up, it fell under the new TWC mail specifics.
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>>Duplicate post removed to comply with the Verizon Wireless Terms of Service Please see Cannot send email from my IPad Air<<
Message was edited by: Verizon ModeratorThanks. I got the problem fixed. Spent time with the Apple folks and was kicked up to a senior advisor. It seems the problem was with my internet provider - Tmie Warner. Remember I could use the old ipad and the iphone to send mail. I checked all the specifics between the three units. It seems that TW is changing over from the RR.com to TWC.com. Since the new ipad air was just set up, it fell under the new TWC mail specifics.
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http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad
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http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment
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http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
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http://support.apple.com/kb/TS3899
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http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://www.apple.com/support/ipad/assistant/mail/
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http://support.apple.com/kb/ht3228
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http://support.apple.com/kb/HT4810
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http://support.apple.com/kb/ht1694
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http://support.apple.com/kb/TS1944
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http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
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http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
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http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
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http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
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http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
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http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
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http://support.apple.com/kb/ts2621
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http://support.apple.com/kb/PH2667
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http://www.apple.com/support/ipad/mail/
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http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
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https://support.mozilla.org/en-US/kb/thunderbird-and-gmail<br>
https://support.google.com/mail/answer/78892
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iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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Hello, Rawwong1.
Thank you for visiting Apple Support Communities.
Try forcing all applications to close and power cycle the device. Once this is done test tot see if you can print.
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http://support.apple.com/kb/ht5137
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http://support.apple.com/kb/ht4810
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