IMAP incoming mail server

New to forum. Not able to connect to incoming mail server for BT on MacBook or iPhone since Friday. Is anybody else experiencing this. Been on chat and telephone help and no solution offered.

my mail is working ok at present are you settings as shown here http://bt.custhelp.com/app/answers/detail/a_id/44917/~/what-are-the-settings-for-outgoing-and-incomi...
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Mail: Proper way to adjust IMAP/SMTP mail server entries?

Please forgive, but I am still on 10.4 (Tiger) with an iCloud mail account. I believe this is still a widely applicable and helpful question!
IMAP (Incoming Mail Server):
     MINE IS STILL:      mail.me.com (Currently still working fine)
     Advised/required:     imap.mail.me.com
SMTP (Outgoing mail server):
     MINE IS STILL:          smtp.me.com (Currently still working fine)
     Advised/required:      smtp.mail.me.com
QUESTION 1: To have the server entries set properly, can I simply make textual changes in the Incoming/Outgoing server name fields for my IMAP iCloud mail account (via insert of word "mail" in server names; change is not shown here)...
...or should one DELETE IMAP ACCOUNT (as I have commonly read!) and recreate with all new correct settings? If it is advisable to Delete the account, why wouldn't just making the quick server name adjustments be sufficient?
Also, I need some fears assuaged:
- "Deleting an IMAP mail account" in Mail has no risk/danger of losing/deleting all of your Sent and Received Inbox/Sentbox contents, correct? When you recreate an Account, all of your mail held on server is still fully safe and accessible, yes?
ISSUE TWO:
I like to use both my "me.com" and "mac.com" email addresses.
Under "Edit (Outgoing) Server List," I still have a secondary older entry "smtp.mac.com" listed.
QUESTION 2: Is the following statement of my understanding accurate?
"Deletion of the smtp.mac.com outgoing server is completely acceptable and would not prohibit sending of email under mac.com email address because the "mac.com" email address is an alias for the me.com address and ALL mail (whether sent with mac.com or me.com email address) goes out through the ME.COM server."
Is that correct. If not, kindly advise!
I really appreciate the help.
I am not a beginning Mac user and find that the complete configuration intricacies of Apple Mail (I know that's the old name) are one thing that users are never really guided to master and comprehend.
Many thanks in advance!
Bill from Maryland

These are the settings recomended by Apple.
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Note: If you receive errors using SSL, try using TLS instead.

HT2954 CAnnot change the incoming mail server for iCloud account

I cannot recieve mail because the imap setting is wrong, but I cannot highlight it to change.

Hi, was it maybe setup as a MobileMe or dot Mac account in the first place?
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
          •          Server name: imap.mail.me.com
          •          SSL Required: Yes
          •          Port: 993
          •          Username: [email protected] (use your @me.com address from your iCloud account)
          •          Password: Your iCloud password
SMTP (outgoing mail server) information:
          •          Server name: smtp.mail.me.com
          •          SSL Required: Yes
          •          Port: 587
          •          SMTP Authentication Required: Yes
          •          Username: [email protected] (use your @me.com address from your iCloud account)
          •          Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0
http://x704.net/bbs/viewtopic.php?f=19&t=5807&p=69967#p69967

HT2954 it keeps asking for incoming mail server

For some reason my mail has stopped working. The page keeps asking for an incoming mail server. I put in imap.mail.me.com and that is not working. Also, I can't put in my Google mail either. Has apple just stopped using the mail feature? I had a mobile me account and switched to ICloud and now I have all kind of glitches.
Very frustrated.

IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Note: If you receive errors using SSL, try using TLS instead.

What is AOL... IMAP, POP or Exchange and what is its incoming mail server??

My subject speaks for its self... What is AOL... IMAP, POP or Exchange and what is its incoming mail server?? SOMEONE PLEASE HELP ME!!!
iBook G4 Mac OS X (10.4.2) I need help

H Scott!
Here's a utility that you may also be interested in.
LINK: AOL Services Assistant
AOL Services Assistant description
The AOL Service Assistant enables you to set up the following Apple applications to work with the AOL service:
• Mail - The AOL Service Assistant makes it easy to configure Mac OS X Mail to send and receive AOL mail. If you've used the existing AOL for Mac OS X product, you can also import your incoming and outgoing messages from your Personal Filing Cabinet into Mail.
• iChat - You can now easily set up iChat to work with your Screen Name.
• Address Book - Using the AOL Service Assistant, you can now easily import your AOL Address Book contacts into your Mac OS X Address Book without bringing in duplicate entries.
• Safari - AOL Service Assistant enables you to import your Favorite Places into a folder in the Safari Bookmarks Bar.
Good Luck!
ali b

I can't set up gmail in my iPad 2. Keep on saying ' can't connect with SSL and ask me whether to connect without using SSL, then I press 'yes' and it said again IMAP is not working and tell me to see network connection and incoming mail server.

I can't set up gmail in my iPad 2. Keep on saying ' can't connect with SSL and ask me whether to connect without using SSL, then I press 'yes' and it said again IMAP is not working and tell me to see network connection and incoming mail server. No idea how to do anymore. Already tried to figure out. But not work. Can anyone pls help me?

Nope, doesn't pass verification. I get the spinner for a minute or so, then the alert about setting it up without SSL. Are you suggesting I disable Fetch and Push BEFORE I enter the account details? Because I never get past the account details screen, unless I choose "Set up without SSL" after the warning.

Why cant i change my incoming mail server to pop instead of imap

Im trying to chaneg my incoming mail to pop instead of imap but it says "the imap server pop.(myemail) is not responding. Check your network connection and that you entered the correct nformation in the Incoming mail server field." My iphone is on pop so im not sure why the ipad isnt working. I just need to be able to get and keep incomin emails on my ipad, as it does on my phone.
Thanks
Ariana

My emal is set to a pop account. I had to change it for it to work with my iphone, but my ipad wont let me change to pop

HT4864 When trying to update my Mail Account Mailbox Behaviours settings, when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The "Incoming Mail Server" field cannot be empty. The incoming mail server box has p

When trying to update my Mail Account Mailbox Behaviours settings, after making the changes when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The “Incoming Mail Server” field cannot be empty. The incoming mail server box has in light grey colour: p02-imap.mail.me.com in it and I cannot edit its content. Any ideas what is going on and how to fix it?

Hi all,
Mattreichenbach is probably on the right track here with a reset of settings. I think I've determined the issue has to do with cached account information and inconsistencies for the account name. This seems to crop up when I've changed my password and it hasn't propagated fully to all the servers, devices, certificates, etc.
Hopefully many here are on their way to restoration of service by now but it's clear that a lot of people are having the same issues. Very frustrating and definitely something Apple needs to resolve: incoming mail server field grayed out, incorrect autopopulation of different fields, other unanticipated behaviors. If you're still having issues, though, here's what worked for me...
First, head to the iCloud preferences pane in System Configuration and choose "Sign Out". When I did this it prompted me with a number of "are you sure" type questions about retaining information on my local machine. I chose to delete/remove the info each time simply because it should all be restored by the cloud and I didn't want to risk a massive duplication of my data... I will say, I'm back up and running with no issues so I suspect you can make the same delete/remove choices... But use your own judgment. I don't want you to lose any data (ie.. please use care as you do this because I cannot bear the thought of causing anyone to experience the pain of data loss).
Once you've signed out of iCloud, restart your system. When you get back in, head to the Mail, Contacts and Calendars section of your System Preferences and add your account back by choosing the brushed aluminum "iCloud" button. When it asks for your account name, use your @iCloud.com email address. I am all but certain my issue had started because one of my devices (iPhone or whatever) had been set up with an email alias specified instead of my @iCloud.com address.
Apple, if you're reading through any of these issues (there are TONS of users having this same problem). Take note, that your icloud service somewhat frequently is not responding and yet tells the user that the password is wrong and this prompts people to be changing their passwords unnecessarily. This has happened to me on numerous occasions. Also, I noticed that last week's outage corresponded to a VERY similar outage exactly one year ago to the day. Sounds like planned maintenance to me and I think you could do a better job notifying folks so we're not wasting HUGE amounts of time troubleshooting a problem that we have no hope of fixing.
Hope that helps some of you!
Terry Mullane
Washington, DC

What host name do I use for Hotmail incoming mail server?

What host name do I use for Hotmail incoming mail server?

Access the homescreen and tap "Settings."
Go to "Mail, Contacts, and Calendars" and tap "Add Account." Your iPhone should display a list of email service providers. Even though you are setting up a Hotmail account, you will be doing it first through Gmail on your iPhone. Tap the Gmail icon to create a new account. Enter your name and a user name and password for the new Hotmail account you will be making later. Enter "imap.gmail.com" in the "HostName" column. Press the "Save" button at the upper right corner of the screen.
Enter your name, email address, password, and the description of the account. Next, click "Save." You should now be able to check your email from the homescreen.
Enter "smtp.gmail.com" in the "Outgoing Mail Server." Enter the password for this Gmail account in the "Password" column. Enter user name for this Gmail account in the "UserName" column. Press the "Save" button at the upper right corner of the screen. Press the "Home" button to return to the iPhone's home screen.
Use the Web browser to go to Hotmail.com and create a new account. Use the user name and password for the account that you entered into the Gmail account on the iPhone earlier. Click on “Settings” after the account has been created.
Click on the "Settings" tab. Click on the "Forwarding" tab. Click on the "Pop/IMAP" tab and select "Enable IMAP." Click on the "Save” button. Click on “Settings” and select “Accounts” and then “Add Another Email Address” from the webpage. Enter the name of your existing Hotmail account in the column. Press “Save.”
Go to the inbox. Open the message from Gmail and click on the link in the message box. Select the “Options” tab and check the “Forwarding email” box.
Send yourself a message to your Hotmail account from an email client. Click on the icon of the Mail program at the bottom of the iPhone’s screen. The email you sent to Hotmail will appear in the inbox of the Gmail account in the iPhone's email.

What do i put in the Incoming Mail Server...?

I have Road Runner and I dont know what to put in the Incoming Mail Server box...any ideas...?

Contact RoadRunner or check it's help web site for the server addresses. There should be a POP server and an SMTP server for POP mail. For IMAP mail (I don't know if they support this format) there will be an incoming mail and outgoing mail server (the outgoing mail server is usually the same as the SMTP server.)

HT4759 Incoming mail server reset

My email on my Mac worked fine for years until a few days ago.
I can see the emails in icloud and they are being sent to my iphone and ipad
But not to my computer
The system is asking me to name the incoming mail server but the box is greyed out and I can't enter the required information.
Probabaly trivial but I need to sort it out
Thanks for any help.

I did retore the ipod to factory settings, I believe that the information was correct. I even deleted the account and re-entered. when it verifies This message comes up
The IMAP Server
"apple.imap.mail.yahoo.com" is not responding. Check your network connection and that you entered the correct information in the "Incoming Mail Server" field.
I can not even find the Incoming Mail Server.

Mail in Mountain Lion "Incoming Mail Server" field cannot be empty

I put my wife's email account which is in iCloud on mail with a couple of other iCloud accounts. To identify who's iCloud account is who's, In the preferences on the account where you edit the description from the default "iCloud" to User's Name iCloud and after you hit save I get an error saying The "Incoming Mail Server" field cannot be empty. Yet is has p04--imap.mail.me.com in the field that is greyed out and I cannot edit the fields contents and therefore doesn't allow me to change the email account's description. I've tried deleting the accounts, logging out of icloud, etc. Nothing has fixed this yet.
On a side note, one of my other email accounts from iCloud keeps popping up with it needing the password field to be entered. No matter what I try, it doesn't take the password. I can log into it just fine through safari.
So it seems like iCloud is having issues as well as Mail and contacting Apple twice and escalating to tier 2 both times has yeilded the person saying they didn't know and then hanging up on me. Does anyone else know what I might try?

Okay, I had this problem and solved it as follows:
1. Deleted any non-functioning iCloud-IMAP accounts from Mail's Preferences. I had two that were working fine, so I left those in place. One of those was the primary iCloud account on my Mac, i.e., the account used for "Find My iPhone/Mac/iPad" and iCloud storage, etc.
2. Then I quit Mail and restarted my computer.
3. Went to my other devices and made sure the primary account was the same one there. [Note: It was not -- the primary iCloud account was different on my iPhone versus my Mac, I think this discrepancy might have been the source of the problem, but I don't know.]
4. I also made sure my wife's Mac uses a different primary iCloud account, one that is not on my machines, although we share one secondary iCloud Mail account (which is not the primary on any device -- it is always a secondary account).
5. Then, following MChannel's advice upthread, I went into System Preferences > Mail, Contacts & Calendars, and added the formerly problematic iCloud accout that way. I have everything turned on for my primary iCloud account. All of the secondary accounts only have Mail turned on (although I don't think that matters -- you can turn on the other features that are available there if you like).
6. Opened Mail and voila! -- everything is working fine. Accounts are all set up properly without me even opening Mail's Preferences.

Lost connection to Incoming Mail Server

All,
I upgraded my iMac to Lion recently. Currently running OSX 10.7.3.
I suddenly am unable to have my .Mac email delivered to the Mail application on my iMac, yet my .Mac emails are delivered to my iPhone without any issues and I can also access them via logging-in to my iCloud account using an internet browser.
My Mail account pane is as follows. Note that the Incoming Mail server is dimmed-out and I am unable to enter any text into it. I suspect this is the problem.
Any ideas on how to fix the issue?
Thanks in advance
Kevin

Your screen print is not showing up. However, try this:
1. Shut down Mail. Next, deselect "iCloud Mail" in the iCloud preferences pane in System Preferences FIRST. If not, it will automatically pre-populate the wrong p9X.mail.me.com server names again overwriting all your work.
2. Now restart Mail and go to preferences. If "iCloud" mail is still showing, select it and click on the "-" at the bottom to remove it.
3. Now follow the instructions here: http://www.wilmut.webspace.virginmedia.com/notes/icloudmail.html (disregard that this is for Snow Leopard, it DOES work on Lion) paying attention to the use of the "option" key when needed to avoid Mail automatically "creating" the account and closing out the preferences window.
4. Ensure the correct server names of "imap.mail.me.com and smtp.mail.me.com" are still there and close Mail preferences and now select "get mail". It may prompt one last time for your iCloud password, enter it and you are done.
Good Luck.

Mail on OSX 10.7.5 has incoming mail server field grayed out

Trying to configure my iCloud email using Mail in OSX10.7.5 and in the settings the field for incoming mail is grayed out, yet every time I try to save to exit that window, it gives me an error message that it needs an incoming mail server. Can't enter it because I can't get into the field, which is showing po2-imap.mail.me.com Any thoughts on how to remedy?

I tried this and it entered the same info that was there and the incoming mail server field is still grayed out and I still get the "The incoming mail server cannot be empty" message when I go to exit the iCloud account window.

HT5361 What is the incoming mail server when setting up a apple email address?

When setting up a new email account the field for the incoming mail server is greyed out. How do I add the info?

It should load that automatically. It varies.
It will be some variant of imap.mail.me.com. That may get it to look up the correct one.

IMAP incoming mail server

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