IMAP issues

Ok the mail server works fine for both internal users (smtp and pop are 192.168.x.xxx)
External users work fine pop and smtp (mail.timeact.co.uk)
Now trying to switch over to IMAP as users hot desk and remote.
When I put mail.timeact.co.uk as the servers for IMAP our internal users on the same network as the mail server cant send and receive email.
I want them setup on mail.timeact.co.uk as when the travel or work from home they don't have to change any settings.
What have I done wrong or need to setup?

No Offense taken, I'm fairly new to all this (also have no Terminal knowledge where do i go to learn that?)
1. Output of postconf -n
Last login: Mon Nov 14 17:03:46 on console
Welcome to Darwin!
server:~ sadmin$ postconf -n
alias_maps = hash:/etc/aliases,hash:/var/mailman/data/aliases
command_directory = /usr/sbin
config_directory = /etc/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
enableserveroptions = yes
html_directory = no
inet_interfaces = all
mail_owner = postfix
mailboxsizelimit = 0
mailbox_transport = cyrus
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
messagesizelimit = 10485760
mydestination = $myhostname,localhost.$mydomain,localhost,mail.timeact.co.uk,timeact.co.uk
mydomain = timeact.co.uk
mydomain_fallback = localhost
myhostname = mail.timeact.co.uk
mynetworks = 127.0.0.1/32,192.168.0.0/24,81.137.215.123,81.21.72.14,81.21.72.15
mynetworks_style = host
newaliases_path = /usr/bin/newaliases
ownerrequestspecial = no
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
recipient_delimiter = +
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtpdpw_server_securityoptions = login,plain,cram-md5
smtpdrecipientrestrictions = permitsasl_authenticated,permit_mynetworks,reject_unauthdestination,permit
smtpdsasl_authenable = yes
smtpdtls_keyfile =
smtpduse_pwserver = yes
unknownlocal_recipient_rejectcode = 550
virtualmailboxdomains = hash:/etc/postfix/virtual_domains
virtual_transport = lmtp:unix:/var/imap/socket/lmtp
server:~ sadmin$
2. Log entries showing the refused/not working connections (/var/log/mail.log and /var/log/mailaccess.log)
There doesn't appear to be any log for this activity entourage simply times out saying the server could be busy or down and the connection failed.
This is when im using mail.timeact.co.uk internally instead of the mail servers IP address.
3. In WGM is POP and IMAP active?
YES
4. Are you using SquirrelMail? If yes is the authentication method correct?
No Clients are Entourage and Mail.

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6104 Microsoft.Exchange.Store.Service
2556 noderunner
2108 conhost
6100 Microsoft.Exchange.Imap4
3928 MSExchangeThrottling
572 lsass
5428 Microsoft.Exchange.Imap4Service
1948 SMSvcHost
3128 MSExchangeSubmission
1748 WmiPrvSE
564 services
2936 Microsoft.Exchange.ServiceHost
756 LogonUI
952 svchost
776 svchost
4888 MSExchangeDagMgmt
2720 Microsoft.Exchange.RpcClientAccess.Service
6264 Microsoft.Exchange.Store.Worker
1336 Microsoft.Exchange.Diagnostics.Service
5484 Microsoft.Exchange.EdgeSyncSvc
1728 SFService
1136 fms
5272 MSExchangeDelivery
1528 MSExchangeHMHost
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1916 updateservice
6364 MSExchangeMailboxReplication
2504 noderunner
1408 sftracing
3092 MSExchangeHMWorker
1308 inetinfo
1908 noderunner
5452 w3wp
2496 scanningprocess
1116 svchost
520 winlogon
1896 MSOIDSVC
5832 MSExchangeFrontendTransport
4452 umservice
1496 SFService
5632 Microsoft.Exchange.Search.Service
4448 Microsoft.Exchange.AntispamUpdateSvc
4644 w3wp
3064 msexchangerepl
1088 spoolsv
1868 mqsvc
2060 WMSvc
680 svchost
5012 UMWorkerProcess
3632 rundll32
4812 Microsoft.Exchange.UM.CallRouter
280 smss
476 csrss
460 svchost
468 wininit
4988 SMSvcHost
860 svchost
1248 MSOIDSVCM
5480 Microsoft.Exchange.Imap4
5580 conhost
4240 MSExchangeTransportLogSearch
3212 rundll32
6560 MSExchangeTransport
2124 wsbexchange
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3104 conhost
2416 MSExchangeMigrationWorkflow
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636 svchost
7136 conhost
2800 scanningprocess
6148 MSExchangeMailboxAssistants
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2400 ForefrontActiveDirectoryConnector
5156 WmiPrvSE
3972 scanningprocess
2196 Microsoft.Exchange.Directory.TopologyService
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1208 hostcontrollerservice
1796 svchost
808 svchost
6120 Microsoft.Exchange.Imap4Service
404 csrss
4 System
0 Idle
Performance Counters Layout information: A process is holding onto a transport performance counter. processId : 7124, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 7124 StartupTime: 130540706592435178, currentInstance
: rpca-edgetransport-edgetransport.exe(911B6EB3) RefCount=1 SpinLock=0 Offset=28376, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 7124, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 7124 StartupTime: 130540706592435178, currentInstance : mb-edgetransport-edgetransport.exe(A5AF4BBC)
RefCount=1 SpinLock=0 Offset=28048, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 7124, counter : time in resource per second Value=58 SpinLock=0 Lifetime=Type: 1 ProcessId: 7124 StartupTime: 130540706592435178, currentInstance : ad-edgetransport-edgetransport.exe(E79D4A36)
RefCount=1 SpinLock=0 Offset=27720, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6264, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 6264 StartupTime: 130540706609778922, currentInstance : rpca-microsoft.exchange.store.worker-microsoft.exchange.store.worker.exe(ABB009B3)
RefCount=1 SpinLock=0 Offset=27392, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6264, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 6264 StartupTime: 130540706609778922, currentInstance : mb-microsoft.exchange.store.worker-microsoft.exchange.store.worker.exe(38BA31BC)
RefCount=1 SpinLock=0 Offset=27064, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6264, counter : time in resource per second Value=4 SpinLock=0 Lifetime=Type: 1 ProcessId: 6264 StartupTime: 130540706609778922, currentInstance : ad-microsoft.exchange.store.worker-microsoft.exchange.store.worker.exe(11106236)
RefCount=1 SpinLock=0 Offset=26736, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6120, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 6120 StartupTime: 130540706478372662, currentInstance : rpca-microsoft.exchange.imap4service-microsoft.exchange.imap4service.exe(128A1B3)
RefCount=1 SpinLock=0 Offset=26408, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6120, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 6120 StartupTime: 130540706478372662, currentInstance : mb-microsoft.exchange.imap4service-microsoft.exchange.imap4service.exe(B4CBDCBC)
RefCount=1 SpinLock=0 Offset=26080, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6120, counter : time in resource per second Value=37 SpinLock=0 Lifetime=Type: 1 ProcessId: 6120 StartupTime: 130540706478372662, currentInstance : ad-microsoft.exchange.imap4service-microsoft.exchange.imap4service.exe(F0E98836)
RefCount=1 SpinLock=0 Offset=25752, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6560, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 6560 StartupTime: 130540706541185174, currentInstance : rpca-msexchangetransport-msexchangetransport.exe(24F56C33)
RefCount=1 SpinLock=0 Offset=25424, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6560, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 6560 StartupTime: 130540706541185174, currentInstance : mb-msexchangetransport-msexchangetransport.exe(92FB3D3C)
RefCount=1 SpinLock=0 Offset=25096, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6560, counter : time in resource per second Value=9 SpinLock=0 Lifetime=Type: 1 ProcessId: 6560 StartupTime: 130540706541185174, currentInstance : ad-msexchangetransport-msexchangetransport.exe(2447ECB6)
RefCount=1 SpinLock=0 Offset=24768, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6364, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 6364 StartupTime: 130540706526185172, currentInstance : rpca-msexchangemailboxreplication-msexchangemailboxreplication.exe(276F4DB3)
RefCount=1 SpinLock=0 Offset=24440, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6364, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 6364 StartupTime: 130540706526185172, currentInstance : mb-msexchangemailboxreplication-msexchangemailboxreplication.exe(95E41BC)
RefCount=1 SpinLock=0 Offset=24112, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6364, counter : time in resource per second Value=77 SpinLock=0 Lifetime=Type: 1 ProcessId: 6364 StartupTime: 130540706526185172, currentInstance : ad-msexchangemailboxreplication-msexchangemailboxreplication.exe(394712B6)
RefCount=1 SpinLock=0 Offset=23784, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5480, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5480 StartupTime: 130540706497122672, currentInstance : rpca-microsoft.exchange.imap4-microsoft.exchange.imap4.exe(EAAB5DD3)
RefCount=1 SpinLock=0 Offset=23456, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5480, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5480 StartupTime: 130540706497122672, currentInstance : mb-microsoft.exchange.imap4-microsoft.exchange.imap4.exe(1FC2541C)
RefCount=1 SpinLock=0 Offset=23128, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5480, counter : time in resource per second Value=97 SpinLock=0 Lifetime=Type: 1 ProcessId: 5480 StartupTime: 130540706497122672, currentInstance : ad-microsoft.exchange.imap4-microsoft.exchange.imap4.exe(17E0EA16)
RefCount=1 SpinLock=0 Offset=22800, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6148, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 6148 StartupTime: 130540706513997680, currentInstance : rpca-msexchangemailboxassistants-msexchangemailboxassistants.exe(DEAC0933)
RefCount=1 SpinLock=0 Offset=22472, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6148, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 6148 StartupTime: 130540706513997680, currentInstance : mb-msexchangemailboxassistants-msexchangemailboxassistants.exe(A754293C)
RefCount=1 SpinLock=0 Offset=22144, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6148, counter : time in resource per second Value=20 SpinLock=0 Lifetime=Type: 1 ProcessId: 6148 StartupTime: 130540706513997680, currentInstance : ad-msexchangemailboxassistants-msexchangemailboxassistants.exe(EE890EB6)
RefCount=1 SpinLock=0 Offset=21816, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6104, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 6104 StartupTime: 130540706510560188, currentInstance : rpca-microsoft.exchange.store.service-microsoft.exchange.store.service.exe(A07BD4F3)
RefCount=1 SpinLock=0 Offset=21488, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6104, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 6104 StartupTime: 130540706510560188, currentInstance : mb-microsoft.exchange.store.service-microsoft.exchange.store.service.exe(4519AFC)
RefCount=1 SpinLock=0 Offset=21160, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 6104, counter : time in resource per second Value=60 SpinLock=0 Lifetime=Type: 1 ProcessId: 6104 StartupTime: 130540706510560188, currentInstance : ad-microsoft.exchange.store.service-microsoft.exchange.store.service.exe(6B0DD0F6)
RefCount=1 SpinLock=0 Offset=20832, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5452, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5452 StartupTime: 130540706426185171, currentInstance : rpca-w3wp-msexchangeservicesapppool(E8BBF810)
RefCount=1 SpinLock=0 Offset=20504, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5452, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5452 StartupTime: 130540706426185171, currentInstance : mb-w3wp-msexchangeservicesapppool(10FE94BF)
RefCount=1 SpinLock=0 Offset=20176, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5452, counter : time in resource per second Value=13 SpinLock=0 Lifetime=Type: 1 ProcessId: 5452 StartupTime: 130540706426185171, currentInstance : ad-w3wp-msexchangeservicesapppool(E0DE475)
RefCount=1 SpinLock=0 Offset=19848, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5832, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5832 StartupTime: 130540706450716432, currentInstance : rpca-msexchangefrontendtransport-msexchangefrontendtransport.exe(935D2AB3)
RefCount=1 SpinLock=0 Offset=19520, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5832, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5832 StartupTime: 130540706450716432, currentInstance : mb-msexchangefrontendtransport-msexchangefrontendtransport.exe(52FB38BC)
RefCount=1 SpinLock=0 Offset=19192, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5832, counter : time in resource per second Value=61 SpinLock=0 Lifetime=Type: 1 ProcessId: 5832 StartupTime: 130540706450716432, currentInstance : ad-msexchangefrontendtransport-msexchangefrontendtransport.exe(409CE636)
RefCount=1 SpinLock=0 Offset=18864, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5632, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5632 StartupTime: 130540706435247685, currentInstance : rpca-microsoft.exchange.search.service-microsoft.exchange.search.service.exe(3A401CB3)
RefCount=1 SpinLock=0 Offset=18536, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5632, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5632 StartupTime: 130540706435247685, currentInstance : mb-microsoft.exchange.search.service-microsoft.exchange.search.service.exe(C67EE73C)
RefCount=1 SpinLock=0 Offset=18208, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5632, counter : time in resource per second Value=22 SpinLock=0 Lifetime=Type: 1 ProcessId: 5632 StartupTime: 130540706435247685, currentInstance : ad-microsoft.exchange.search.service-microsoft.exchange.search.service.exe(FFDEB6B6)
RefCount=1 SpinLock=0 Offset=17880, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5484, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5484 StartupTime: 130540706428060178, currentInstance : rpca-microsoft.exchange.edgesyncsvc-microsoft.exchange.edgesyncsvc.exe(5590F433)
RefCount=1 SpinLock=0 Offset=17552, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5484, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5484 StartupTime: 130540706428060178, currentInstance : mb-microsoft.exchange.edgesyncsvc-microsoft.exchange.edgesyncsvc.exe(AC0B4E3C)
RefCount=1 SpinLock=0 Offset=17224, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5484, counter : time in resource per second Value=300 SpinLock=0 Lifetime=Type: 1 ProcessId: 5484 StartupTime: 130540706428060178, currentInstance : ad-microsoft.exchange.edgesyncsvc-microsoft.exchange.edgesyncsvc.exe(7321B36)
RefCount=1 SpinLock=0 Offset=16896, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4888, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 4888 StartupTime: 130540706368372679, currentInstance : rpca-msexchangedagmgmt-msexchangedagmgmt.exe(AEDE63B3)
RefCount=1 SpinLock=0 Offset=16568, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4888, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 4888 StartupTime: 130540706368372679, currentInstance : mb-msexchangedagmgmt-msexchangedagmgmt.exe(55FA86BC)
RefCount=1 SpinLock=0 Offset=16240, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4888, counter : time in resource per second Value=23 SpinLock=0 Lifetime=Type: 1 ProcessId: 4888 StartupTime: 130540706368372679, currentInstance : ad-msexchangedagmgmt-msexchangedagmgmt.exe(CC1DA236)
RefCount=1 SpinLock=0 Offset=15912, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4644, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 4644 StartupTime: 130540706359622658, currentInstance : rpca-w3wp-msexchangeautodiscoverapppool(6DABF262)
RefCount=1 SpinLock=0 Offset=15584, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4644, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 4644 StartupTime: 130540706359622658, currentInstance : mb-w3wp-msexchangeautodiscoverapppool(D1C6EF4D)
RefCount=1 SpinLock=0 Offset=15256, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4644, counter : time in resource per second Value=68 SpinLock=0 Lifetime=Type: 1 ProcessId: 4644 StartupTime: 130540706359622658, currentInstance : ad-w3wp-msexchangeautodiscoverapppool(FD072087)
RefCount=1 SpinLock=0 Offset=14928, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5272, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5272 StartupTime: 130540706406810182, currentInstance : rpca-msexchangedelivery-msexchangedelivery.exe(9051FBB3)
RefCount=1 SpinLock=0 Offset=14600, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5272, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5272 StartupTime: 130540706406810182, currentInstance : mb-msexchangedelivery-msexchangedelivery.exe(60C77F3C)
RefCount=1 SpinLock=0 Offset=14272, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5272, counter : time in resource per second Value=114 SpinLock=0 Lifetime=Type: 1 ProcessId: 5272 StartupTime: 130540706406810182, currentInstance : ad-msexchangedelivery-msexchangedelivery.exe(820B5E36)
RefCount=1 SpinLock=0 Offset=13944, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5012, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5012 StartupTime: 130540706330872711, currentInstance : rpca-umworkerprocess-umworkerprocess.exe(970CCE33)
RefCount=1 SpinLock=0 Offset=13616, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5012, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 5012 StartupTime: 130540706330872711, currentInstance : mb-umworkerprocess-umworkerprocess.exe(8A7F8A3C)
RefCount=1 SpinLock=0 Offset=13288, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 5012, counter : time in resource per second Value=34 SpinLock=0 Lifetime=Type: 1 ProcessId: 5012 StartupTime: 130540706330872711, currentInstance : ad-umworkerprocess-umworkerprocess.exe(95818B6)
RefCount=1 SpinLock=0 Offset=12960, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4812, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 4812 StartupTime: 130540706293060177, currentInstance : rpca-microsoft.exchange.um.callrouter-microsoft.exchange.um.callrouter.exe(E8475353)
RefCount=1 SpinLock=0 Offset=12632, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4812, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 4812 StartupTime: 130540706293060177, currentInstance : mb-microsoft.exchange.um.callrouter-microsoft.exchange.um.callrouter.exe(8F65881C)
RefCount=1 SpinLock=0 Offset=12304, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4812, counter : time in resource per second Value=116 SpinLock=0 Lifetime=Type: 1 ProcessId: 4812 StartupTime: 130540706293060177, currentInstance : ad-microsoft.exchange.um.callrouter-microsoft.exchange.um.callrouter.exe(78F52196)
RefCount=1 SpinLock=0 Offset=11976, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4452, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 4452 StartupTime: 130540706231497667, currentInstance : rpca-umservice-umservice.exe(E39A1133)
RefCount=1 SpinLock=0 Offset=11648, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4452, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 4452 StartupTime: 130540706231497667, currentInstance : mb-umservice-umservice.exe(FFBB273C) RefCount=1
SpinLock=0 Offset=11320, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4452, counter : time in resource per second Value=127 SpinLock=0 Lifetime=Type: 1 ProcessId: 4452 StartupTime: 130540706231497667, currentInstance : ad-umservice-umservice.exe(9A8AC6B6)
RefCount=1 SpinLock=0 Offset=10992, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4240, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 4240 StartupTime: 130540706209778932, currentInstance : rpca-msexchangetransportlogsearch-msexchangetransportlogsearch.exe(EF66F2D3)
RefCount=1 SpinLock=0 Offset=10664, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4240, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 4240 StartupTime: 130540706209778932, currentInstance : mb-msexchangetransportlogsearch-msexchangetransportlogsearch.exe(B020391C)
RefCount=1 SpinLock=0 Offset=10336, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 4240, counter : time in resource per second Value=13 SpinLock=0 Lifetime=Type: 1 ProcessId: 4240 StartupTime: 130540706209778932, currentInstance : ad-msexchangetransportlogsearch-msexchangetransportlogsearch.exe(20578116)
RefCount=1 SpinLock=0 Offset=10008, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 3928, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 3928 StartupTime: 130540706198372672, currentInstance : rpca-msexchangethrottling-msexchangethrottling.exe(8C1DA893)
RefCount=1 SpinLock=0 Offset=9680, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 3928, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 3928 StartupTime: 130540706198372672, currentInstance : mb-msexchangethrottling-msexchangethrottling.exe(AB2BADDC)
RefCount=1 SpinLock=0 Offset=9352, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 3928, counter : time in resource per second Value=10 SpinLock=0 Lifetime=Type: 1 ProcessId: 3928 StartupTime: 130540706198372672, currentInstance : ad-msexchangethrottling-msexchangethrottling.exe(8962F4D6)
RefCount=1 SpinLock=0 Offset=9024, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 3128, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 3128 StartupTime: 130540705949466422, currentInstance : rpca-msexchangesubmission-msexchangesubmission.exe(60747EB3)
RefCount=1 SpinLock=0 Offset=8696, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 3128, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 3128 StartupTime: 130540705949466422, currentInstance : mb-msexchangesubmission-msexchangesubmission.exe(67B4173C)
RefCount=1 SpinLock=0 Offset=8368, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 3128, counter : time in resource per second Value=53 SpinLock=0 Lifetime=Type: 1 ProcessId: 3128 StartupTime: 130540705949466422, currentInstance : ad-msexchangesubmission-msexchangesubmission.exe(85200236)
RefCount=1 SpinLock=0 Offset=8040, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 3092, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 3092 StartupTime: 130540705946653923, currentInstance : rpca-msexchangehmworker-msexchangehmworker.exe(39325ED3)
RefCount=1 SpinLock=0 Offset=7712, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 3092, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 3092 StartupTime: 130540705946653923, currentInstance : mb-msexchangehmworker-msexchangehmworker.exe(6177C09C)
RefCount=1 SpinLock=0 Offset=7384, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 3092, counter : time in resource per second Value=732 SpinLock=0 Lifetime=Type: 1 ProcessId: 3092 StartupTime: 130540705946653923, currentInstance : ad-msexchangehmworker-msexchangehmworker.exe(712B0516)
RefCount=1 SpinLock=0 Offset=7056, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 2936, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 2936 StartupTime: 130540705918060169, currentInstance : rpca-microsoft.exchange.servicehost-microsoft.exchange.servicehost.exe(39C8D53)
RefCount=1 SpinLock=0 Offset=6728, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 2936, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 2936 StartupTime: 130540705918060169, currentInstance : mb-microsoft.exchange.servicehost-microsoft.exchange.servicehost.exe(E7963A1C)
RefCount=1 SpinLock=0 Offset=6400, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 2936, counter : time in resource per second Value=265 SpinLock=0 Lifetime=Type: 1 ProcessId: 2936 StartupTime: 130540705918060169, currentInstance : ad-microsoft.exchange.servicehost-microsoft.exchange.servicehost.exe(10E8B196)
RefCount=1 SpinLock=0 Offset=6072, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 2720, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 2720 StartupTime: 130540705888841424, currentInstance : rpca-microsoft.exchange.rpcclientaccess.service-microsoft.exchange.rpcclientaccess.service.exe(E4305E13)
RefCount=1 SpinLock=0 Offset=5744, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 2720, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 2720 StartupTime: 130540705888841424, currentInstance : mb-microsoft.exchange.rpcclientaccess.service-microsoft.exchange.rpcclientaccess.service.exe(BBA60BDC)
RefCount=1 SpinLock=0 Offset=5416, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 2720, counter : time in resource per second Value=275 SpinLock=0 Lifetime=Type: 1 ProcessId: 2720 StartupTime: 130540705888841424, currentInstance : ad-microsoft.exchange.rpcclientaccess.service-microsoft.exchange.rpcclientaccess.service.exe(B6581E56)
RefCount=1 SpinLock=0 Offset=5088, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 2400, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 2400 StartupTime: 130540705938997675, currentInstance : rpca-forefrontactivedirectoryconnector-defaultdomain(A627DA57)
RefCount=1 SpinLock=0 Offset=4760, categoryName: MSExchange Activity Context Resources
A process is holding onto a transport performance counter. processId : 2400, counter : time in resource per second Value=0 SpinLock=0 Lifetime=Type: 1 ProcessId: 2400 StartupTime: 130540705938997675, currentInstance : mb-forefrontactivedirectoryconnector-defaul...
I've reset all the perfom counters, as that's fixed issues like this in the past. But it didn't work this time.
Any thoughts?
Eric
Eric Gunderson

I found this via web search. While the subject of the error for this person was POP, I used what he did for IMAP4 and it fixed my issue too. Like him, I'd like to understand the WHY, but I'm just happy its working for me again.
Eric
The issue was that the “State” of the PopProxy component was set to Inactive:
[PS] D:\>Get-ServerComponentstate -Identity SRVDENEX01
Server Component State
SRVDENEX01.company.com ServerWideOffline Active
SRVDENEX01.company.com HubTransport Active
SRVDENEX01.company.com FrontendTransport Active
SRVDENEX01.company.com Monitoring Active
SRVDENEX01.company.com RecoveryActionsEnabled Active
SRVDENEX01.company.com AutoDiscoverProxy Active
SRVDENEX01.company.com ActiveSyncProxy Active
SRVDENEX01.company.com EcpProxy Active
SRVDENEX01.company.com EwsProxy Active
SRVDENEX01.company.com ImapProxy Active
SRVDENEX01.company.com OabProxy Active
SRVDENEX01.company.com OwaProxy Active
SRVDENEX01.company.com PopProxy Inactive
SRVDENEX01.company.com PushNotificationsProxy Active
SRVDENEX01.company.com RpsProxy Active
SRVDENEX01.company.com RwsProxy Active
SRVDENEX01.company.com RpcProxy Active
SRVDENEX01.company.com UMCallRouter Active
SRVDENEX01.company.com XropProxy Active
SRVDENEX01.company.com HttpProxyAvailabilityGroup Active
SRVDENEX01.company.com ForwardSyncDaemon Active
SRVDENEX01.company.com ProvisioningRps Active
SRVDENEX01.company.com MapiProxy Active
SRVDENEX01.company.com EdgeTransport Active
SRVDENEX01.company.com HighAvailability Active
SRVDENEX01.company.com SharedCache Active
A quick call to Set-ServerComponentState to mark this component Active fixed the issue:
Set-ServerComponentState -Identity SRVDENEX01 -Component PopProxy -Requester HealthAPI -State Active
After doing this POP started responding as expected, using any valid hostname or IP address.
Like the user who posted to TechNet, I would also like to know why the health check failed and marked the PopProxy as inactive.
I will research this further and if I find anything I will update this post.
Eric Gunderson

Leopard IMAP issue

Dear All,
I am having a host of issues using IMAP and authenticating with my outgoing server. I've worked with my IT staff at our college but here's the issue:
On Leopard, does not work. I cannot authenticate to the outgoing server (as mentioned above). Yet, with Tiger (10.4.10), I can authenticate to my heart's desire, and send outgoing messages. This really is sad! A HUGE bug that should have been seen. Is anyone else having the same issues with Leopard Mail system?
At this point, I think I'm going to have to downgrade as e-mail is my other right hand. Does anyone know any workaround either?
Apple are are you listening? Leopard, to me, seems half-baked and rushed to market. Personally, I would have been happy to wait until January to have 10.5 fully functioning without issue.
MTS
Spfld, IL

There are some other threads with people having similar issues. Have you tried with and or without SSL? Also, check the port for outgoing SMTP. I am using 25 but in the past I have used other ports. 587 comes to mind. Also try various authentication methods. I am using password, but other servers require different settings. Lastly, set up a free gmail or yahoo account and attempt to send through it. If this works it might offer some insight as to why the college server will not.

Lion Mac Mail Yahoo IMAP issues

Each time I lauch Mac Mail on my Mac (running OS X 10.7.4), it downloads my entire inbox (thousands of messages) from the Yahoo IMAP mail server. Also, when sending emails, Mac Mail does not always create a copy on the Yahoo mail server. Sometime the copy is there and sometime it isn't.
Anyone else having this issue?

This is definitely not Yahoo-specific, nor is it new. Definitely seems to be a bug in Mail.app. This has been happening at least since 10.5 (am now on 10.8.2), and I have a GoDaddy hosted IMAP account.
Same symptoms...I delete emails on my Mac in Mail.app. I've gotten into the habit of forcing a manual sync. The emails disappear from the Mac, but several minutes or sometimes many minutes later, if I look on my iPhone or iPad, the messages have not been deleted. If I subsequently go look on my Mac, or at the server through a webmail browser - they're back.
However, if I delete the emails from my iPhone or iPad - they really do get deleted.
As stated up above - quitting and reopening Mail.app can force a real sync that gets things going back in sync...it seems like maybe Mail.app somehow forgets to actually sync...so when this starts happening - i.e. I notice deleted emails still appear on my iPad - if I quit mail and reopen it, it also shows the previously deleted email. So the symptoms seem like there is a "cache" of actions (deletes) in Mail.app that is not getting processed to the server. When you quit, this list seems to get flushed and whatever is causing Mail.app not to sync to the server gets remedied and on restart, the not-deleted emails show up because Mail.app now syncs with the server. Occasionally it seems Mail.app somehow can come out of this without being restarted...I'm not sure if that happens when it's "kicked" by some other event, e.g. an incoming message, to sync.
Extremely annoying.

IMAP Issue connecting Archiver to Post Office

I am running a GroupWise 8 sp2 hp2 system. I am trying to connect our new Barracuda Message archiver to all of my 30 post offices. Most run on Windows 2003 servers, but I have to that run on Linux. One is SLES 10 sp4, the other is SLES 11 sp 1. The one on 11 connects to the message archiver correct, as well as all 28 windows server post offices. The one that I have on the sles 10 box doesn't . This box also runs my primary domain, and gwia and webaccess on it. The msg archiver uses imap an soap to connect to the poa. All are turned on the poa. IMAP is not running on the gwia located on the box, so it shouldn't be a conflict. When I try to connect to the poa from the message archiver I see the following message in the poa log:
10:16:41 016 New IMAP session initiated from ::ffff:10.2.1.124
10:16:41 016 Return from IMAP [890F]
10.2.1.124 is the address of the message archiver. Any ideas on what could be causing this issue?

This is what I see with the poa being in diagnostic mode:
11:02:42 896 IMAP command:[AUTHENTICATE] requested from ::ffff:10.2.1.124 User session()
11:02:42 392 Resetting read descriptors
11:02:42 392 Dispatched message for connection #3 protocol (IMAP)
11:02:42 896 IMAP command:[XGWTRUSTEDAPP] requested from ::ffff:10.2.1.124 User session()
11:02:42 392 Resetting read descriptors
11:02:42 392 Dispatched message for connection #3 protocol (IMAP)
11:02:42 896 IMAP command:[] requested from ::ffff:10.2.1.124 User session()
11:02:42 896 Return from IMAP [890F]
11:02:42 896 *** PHYSICAL PORT DISCONNECTED, Tbl Entry=3, Socket=94

IMAP issue on IOS7

When moving/managing mail on any one of my devices, the changes are not reflected on my other devices. e.g. move mail from my inbox to another folder.
The devices all point at the same IMAP account. The current functionality I am seeing defeats the purpose of IMAP given the devices are behaving as if they are on POP.
The devices are;
Iphone 5S
Ipad 3
Windows 8 PC, using outlook 365
Pre-IOS7 this worked and behaved as you would expect when using IMAP.   There have been no configuration changes to mail or mail setup on the IPhone, Ipad or Windows PC.   There have been no changes/upgrades to the IMAP server from when it was working on IOS6 to when it has now stopped working after the IO7 update.
Any ideas?   Anyone else experiencing similar issues?

Just in case your settings got mangled somehow in the upgrade, have you tried deleting and re-adding the mail account on your iPhone and your iPad?
Also, if your IMAP mail service provider offers webmail access, does the webmail portal show the same content as the Windows box, one of the iDevices, or neither?
FWIW, I am not seeing this problem on my iPhone 5 or my iPad 3. I hope this suggestion helps you regain functionality on your devices.

POP/IMAP issue Exchange 2013

Hi,
I have started the migration of Exchange 2010 to Exchange 2013. Exchange 2010 is single server with all roles and Exchange 2013 with 1 CAS and 1 Mailbox. Initially plan was to verify the Windows XP users can connect with Exchange 2013 but there was a lot
of issues and stop XP machines migration. Windows 7 machines are working perfectly without any issue.
Now decided to configure POP/IMAP on XP machines. The test of incoming POP/IMAP is fine and receiving emails from internal to external domains but the SMTP is giving error
Send test e-mail: Your server does not support the connection encryption type specified. Try changing the encryption method. Contact the administrator of the mail server or Internet service provider for further assistance.
Can some guide what I am missing during the configuration.
Thanks

Following is the   Get-ExchangeCertificate | fl
AccessRules        :
CertificateDomains : {mailboxserver, mailboxserver.domain.local}
HasPrivateKey      : True
IsSelfSigned       : True
Issuer             : CN=mailboxserver
NotAfter           : 1/22/2020 7:53:11 PM
NotBefore          : 1/22/2015 7:53:11 PM
PublicKeySize      : 2048
RootCAType         : Registry
SerialNumber       : 434974nb7347497449794732
Services           : IMAP, POP, IIS, SMTP
Status             : Valid
Subject            : CN=mailboxserver
Thumbprint         : 434974nb7347497449794732
AccessRules        : {System.Security.AccessControl.CryptoKeyAccessRule,
                     System.Security.AccessControl.CryptoKeyAccessRule,
                     System.Security.AccessControl.CryptoKeyAccessRule,
                     System.Security.AccessControl.CryptoKeyAccessRule}
CertificateDomains : {}
HasPrivateKey      : True
IsSelfSigned       : True
Issuer             : CN=Microsoft Exchange Server Auth Certificate
NotAfter           : 12/27/2019 6:52:43 PM
NotBefore          : 1/22/2015 6:52:43 PM
PublicKeySize      : 2048
RootCAType         : None
SerialNumber       : 434974nb7347497449794732
Services           : SMTP
Status             : Valid
Subject            : CN=Microsoft Exchange Server Auth Certificate
Thumbprint         : 434974nb7347497449794732
AccessRules        : {System.Security.AccessControl.CryptoKeyAccessRule,
                     System.Security.AccessControl.CryptoKeyAccessRule,
                     System.Security.AccessControl.CryptoKeyAccessRule}
CertificateDomains : {WMSvc-mailboxserver}
HasPrivateKey      : True
IsSelfSigned       : True
Issuer             : CN=WMSvc-mailboxserver
NotAfter           : 1/4/2025 4:48:16 PM
NotBefore          : 1/7/2015 4:48:16 PM
PublicKeySize      : 2048
RootCAType         : Registry
SerialNumber       : 434974nb7347497449794732
Services           : None
Status             : Valid
Thanks

IMAP issues in Lion Mail.app?

Hello...I've been dealing with a snarky email issue with Lion Mail.app for several months. The issue is that Lion Mail does not have the same email counts as the corresponding web mail server for that account shows, either grand total, or folder by folder.
Snow Leopard Mail, and Tiger Mail DO agree with the web server, and Thunderbird 8.0 installed in Lion does agree exactly with web mail.
Based on these observations, a lot of testing, and several deleting of email accounts and re-setting them up again, my feeling is that there is something wrong with Lion Mail.app's ability to handle IMAP
I certainly do like the Mail.app and it's my first choice, but I need to see an accurate view of my mail. Lion's Mail simply isn't giving it to me.
Any thoughts from those who've had an experience like this with Lion Mail.app? If you've had this problem and fixed it, how DID you fix it?
Thank you,
ray

After you click [+] to add an account, hold the option key and click [Continue]
"When all else fails, hold the option key!"

GoDaddy IMAP issue with "Sent Items"

There's some long standing issues with GoDaddy IMAP and Apple Mail. GoDaddy is using Courier-IMAP 3.1.0.5. The worst of the issues seems to be the fact that if you store your Sent Items on the Server, your log gets spammed with these two message (I'm removed the call stack) over and over and it also seems to degrade performance while Mail tries to traverse the folder hierarchy even though on the surface everything seems to be working. Mail is spending an inordinate amount of time trying to create this "Sent_Items" mailbox and then failing... over and over...
Aug 11 09:32:04 seven Mail[9613]: *** Assertion failure in -[IMAPAccount _IMAPMailboxForMailboxUid:name:createIfNeeded:], /SourceCache/Message/Message-1244.3/Accounts.subproj/IMAPAccount.m:1336
Expected mailboxUid for Sent_Items
Aug 11 09:32:04 seven Mail[9613]: *** Assertion failure in -[IMAPAccount _IMAPMailboxForMailboxUid:name:createIfNeeded:], /SourceCache/Message/Message-1244.3/Accounts.subproj/IMAPAccount.m:1344
Didn't create IMAPMailbox for (null)
Seems to me the reason this is happening has something to do with the fact that the "Sent Items" system folder is internally referenced as "Sent_Items" and they are being treated as synonyms for each other on the IMAP side while Apple Mail is seeing them as 2 different folders and failing when it thinks it needs to create the Sent_Items folder on the server.
I'm willing to accept that I could be completely wrong about this, or I could be right, but neither GoDaddy or Apple side seems interested in looking into it and it's very frustrating. Here's why I think it might have something to do with it:
[ben@seven][~]$ telnet imap.secureserver.net 143
Trying 72.167.82.19...
Connected to imap.where.secureserver.net.
Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 UNSELECT STARTTLS ID CHILDREN NAMESPACE IDLE] Courier-IMAP ready. Copyright 1998-2004 Double Precision, Inc. See COPYING for distribution information.
1 LOGIN [email protected] password
1 OK LOGIN Ok.
2 LIST "*" "*"
* LIST (\NoInferiors) "/" "INBOX"
* LIST (\NoInferiors) "/" "Bulk Mail"
* LIST (\NoInferiors) "/" "Drafts"
* LIST (\HasNoChildren) "/" "Email_Templates"
* LIST (\NoInferiors) "/" "Send_Later"
* LIST (\NoInferiors) "/" "Sent Items"
* LIST (\NoInferiors) "/" "Trash"
2 OK Success
3 STATUS "Sent Items" (UIDVALIDITY)
* STATUS "Sent_Items" (UIDVALIDITY 1109891090)
3 OK STATUS completed.
4 STATUS "Sent_Items" (UIDVALIDITY)
* STATUS "Sent_Items" (UIDVALIDITY 1109891090)
4 OK STATUS completed.
5 LOGOUT
* BYE IMAP server shutting down
5 OK LOGOUT completed
Connection closed by foreign host.
If you login to the GoDaddy webmail system and bring up the properties of the "Sent Items" folder, it's referenced as "INBOX.Sent_Items" and it's the only folder whose internal name doesn't match the name given in the LIST command.
I really wish that someone from Apple or someone from GoDaddy would take a look at this seemingly simple thing to fix and just make it work. It appears to not be an issue for other IMAP clients, or on the iOS devices, though I suppose that my iPhone could be logging all this same stuff internally.
Hopefully GoDaddyGuy will come to the rescue once again and get this resolved. If anyone has been able to actually store their Sent Items in the Sent Items system folder and not get this message over and over, let me know. This has nothing to do with the IDLE command or "Use this mailbox for..." or IMAP prefix (which if you run the NAMESPACE command isn't defined) or any other suggestions that have been given previously. I've already exhausted all the different combinations.
Sincerely,
Ben Morin
CTO
Sevence, LLC

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
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Thanks,
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N97 v21 IMAP Issues

First of all - anyone who is going to tell me to use the "Nokia Messaging" stop reading now - that program goes through Nokia servers and generally sucks all round.
I use the Email Component of the Default Messaging built into the phone, I've been struggling to figure out what happened to it since v20, but have only recently bothered to try and figure out what the issue was.
- I noticed my mail on my N97 would stop on a certain date (email date) and no longer retrieve messages past that certain date.
- That lead me to figure out that there was a bad message that was causing the mail app to basically disconnect from the server and not retrieve mail. When i say bad message - I mean one that the N97 cannot understand, all other mail clients work fine.
- I found this to be a particular mail, once deleted the IMAP client on the phone work fine again.
- I monitored the situation, and found that every few days an offending mail would come in - and deleting the mail in Outlook was always the solution.
- The POP3 client on the phone does not have this issue and processes all messages, POP is not going to work for me as I work out of one IMAP box - and that wont change to accommodate my **bleep** phone.
So in short, if i am out of the house and one of these mails comes in my mail on my phone stops working which sucks. I have looked at the headers of these offending mails and the content body and I cannot see anything that would lead me see why the N97 has an issue with them.
Also the phone when hooked up to the computer is a sure way to have the 'message store' revert back to C: from mass storage which is SUPER ANNOYING. I would rather just get an error message than having the change back 10x per day - and seeing my home screen widget display "set-up email" - i've done that a million times.
So in short mail for me is unusable much like everything else on this **bleep** called the N97.
I would like to see Nokia fix this issue - i believe it may have only appeared in v20 although i cannot be sure of that - could also be i just never noticed this. I think the scheduled email retrieval is broken too - I know this was working perfectly before.
It would be really nice to see Nokia fix this and add HTML support as well why they are at it - although I am not holding my breath, it is likely easier to go buy a new non-Nokia phone.
The N95 Mail client seems to work fine and can retrieve all messages from this same account, someone is working backwards, go figure.
I love my purple screen, 1/2 day battery, sketchy touch screen and $800 price tag - I call it my Lumia 900

Hey
Here's a business card I picked up at CTIA last fall at the Nokia booth. I spent a half hour going through with him all the things that bugged me abut my N97 email experience.
Kirk Stromberg - Senior Product Marketing Manager, Nokia Messaging. [email protected] Mountain View, California .
To give Kirk a little break I won't publish his mobile number here. I'm guessing he's responsible for the US market - but at least he's in the right organization.
I spent 5 or more hours over the weekend trying to deal with the limited configuration options of the new email set up wizard and now have 4 email accounts - Roadsync (after using MfE for 8 months), default messaging client for POP3, Nokia messaging for my IMAP4 personal account and my Yahoo account.
It all works, and works better than last June - but why oh why do I have to have 2 email clients to check 4 accounts, no push on my POP3 account because Nokia Messaging won't let me configure detailed server settings, no HTML email on the Exchange 2003 or POP3 accounts and the email widget will only show Exchange email on the home screen, not on the others. Nokia messaging sometimes takes a long time to push out emails, like an hour.
Because not all the clients support Destinations I am running Birdstep SmartConnect to handle moving in and out of WiFi (free and works fine on 5th ed even though not officially supported).
Now with v21 I am loving my N97 again, but all this is a good example of why Blackberry is king of email. Its taken months of experience followed by hours of research, downloading and configuration to get something that on a Blackberry just works out of the box.
Sanjay

Any News in the Mail/Hotmail IMAP issue?

Since installing OS Lion on my Macbook Pro mail rejects all my hotmail passwords. My iMac running Snow Leopard all works fine. Know this has been an issue. Any news on when Apple will provide a fix?

Can you send messages from the Hotmail account?
Is the hotmail account a POP3 account (as opposed to an IMAP or Exchange account)? If so are there any messages on the server to download? If they were downloaded on another device and then deleted from the serer, then they are not available for download on another device.

IMAP issues

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