IMAP Notification mailer

Hello,
EBS 11.5.10.2
RDBMS : 11.2
My workfllow notificcation mailer is configured with an imap server under linux named dovcot.
My workflow notificaiton mailer is runnig (green flag) but during an approval the mail stuck into inbox ...
Nothing in logs ,no error , mail is good after action user ... i see nothing...
If i look at mail under imap server with thunderbird i can't see anything wrong...
No other email in the mailbox...
Directories DISCARD and PROCESS exist...
I suspect an imap issue..
Can we use all IMAP servers for workflow notification?
Did you use dovcot as imap serveurs?
IMAP pre-requisit have to be set on the imap server ?
Thanks for your answers in advance.

Can you find any errors in the Workflow log file?
Oracle Workflow Best Practices Release 12 and Release 11i [ID 453137.1]
How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notificatoins [ID 753845.1]
Can we use all IMAP servers for workflow notification?
Did you use dovcot as imap serveurs?
IMAP pre-requisit have to be set on the imap server ?
Java Notification Mailer configuration fails on EMail Servers configuration page (Doc ID 1239213.1)
Steps for Configuring Workflow Java Mailer for SSL using Sendmail SMTP/STARTTLS (Doc ID 1326217.1)
After Enabling SSL/TLS, Workflow Mailer does not Start due to "Unable to connect" error (Doc ID 1456124.1)
IMAPSSL Workflow Mailer Setup Using Self Signed Certificate (Doc ID 409026.1)
Workflow Mailer Configuration SSL Implementation [Video] (Doc ID 1324799.1)
Steps for Configuring Workflow Java Mailer and IMAP (Dovecot) with SSL on Linux (Doc ID 1265949.1)
Thanks,
Hussein

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    Edited by: Smarteng on Mar 13, 2012 6:53 AM

    i've configured the notification mailer successfully with SMTP and it's working fine , users can receive mail notifications but the INBOUND processing doesn't work.
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    Hi,
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    Regards,
    Hussein

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    [Oct 23, 2012 12:42:42 PM CDT]:1351014162195:Thread[BES Dispatch Thread,5,main]:0:-1:nalinoes05:172.25.80.54:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-1327162 : oracle.apps.fnd.cp.gsc.SvcComponentStateMachine.updateComponentStatus(Logger, Connection, int, String, String)]:BEGIN (Logger{mLog=[$Header: AppsLog.java 115.76 2004/07/27 17:30:17 kkapur ship $ @16720915 {oracle.apps.fnd.profiles.ExtendedProfileStore@9980d5}],mUniqueId=SVC-GSM-WFMLRSVC-1327162,mLevel=4}, oracle.jdbc.driver.OracleConnection@76ab2f, 10006, DEACTIVATED_SYSTEM, This automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, SEND_UNSOLICITED_WARNING=Y, AUTOCLOSE_FYI=Y, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=N, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, TEST_ADDRESS=NONE, PROCESSOR_OUT_THREAD_COUNT=1, EXPUNGE_ON_CLOSE=Y, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:XXAB_OPEN_IBE_WF_MAIL, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_!08^@@690^6@6$$^#9^#6#!0$04868!@$^86$!!`}0$8|&%%+++|9|*@, HTTP_USER_AGENT=Mozilla/4.76, RESET_NLS=N, PROCESS=PROCESSED, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, ACCOUNT=svc_oracle_mail, DISCARD=DISCARD, FROM=ACCO Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, SEND_CANCELED_EMAIL=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=120, HTMLAGENT=http://nalinoes04.abd.ad.acco.com:8000/pls/ABPROD, INBOX=Inbox, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=lin-hera.na.acco.com, OUTBOUND_SSL_ENABLED=N, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, MAILER_SSL_TRUSTSTORE=NONE, INLINE_ATTACHMENT=N, OPEN_INVALID=WFMAIL:OPEN_INVALID, EMAIL_PARSER=oracle.apps.fnd.wf.mailer.TemplatedEmailParser, DIRECT_RESPONSE=N, OPEN_MAIL=WFMAIL:OPEN_MAIL, MORE_INFO_ANSWERED=WFMAIL:MORE_INFO_ANSWERED, HTML_DELIMITER=DEFAULT, FRAMEWORK_URL_TIMEOUT=30, COMPONENT_LOG_LEVEL=5, SUMHTML=WFMAIL:SUMHTML, PROCESSOR_READ_TIMEOUT=10, DEBUG_MAIL_SESSION=Y, OUTBOUND_SERVER=nalinoes04.abd.ad.acco.com, INBOUND_SSL_ENABLED=N})
    Please see these docs.
    How to Troubleshoot 'Validation failed' Errors when Starting the Mailer [ID 463354.1]
    Unable To Make A Network Connection For IMAP Username/Password In Workflow Mailer Configuration [ID 784247.1]
    Workflow Cannot Connect to IMAP Sever: "Unable to Make a Network Connection" [ID 577592.1]
    Error Validation Error Has Occurred: Unable To Make A Network Connection During Mailer Setup [ID 834054.1]
    Unable To Connect To The Mail Account. Check The Host, User Name And Password [ID 1123684.1]
    How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 753845.1]
    Workflow Mailer Will Not Start Stays In Starting Status [ID 837893.1]
    Thanks,
    Hussein

  • Workflow notification mailer hangs with status starting

    Hi,
    I found that workflow notification mailer process had failed to start. I started it manually by selecting the start option from drop-down box. Now the status shows as starting, and has not at all changed. On selecting the refresh option from drop-down menu, the next page errors out as invalid status.
    Has anyone faced this issue. Thanks in advance.
    Thanks,
    Jay

    Hi,
    Found the solution. The problem was with the IMAP and SMTP server configuration. Gave the correct names and it started working fine.
    Jayant

  • How to schedule restart of Workflow notification mailer?

    We are facing this issue in all environments including production;
    Inbound IMAP Notification emails are pending in the INBOX folder of the mail box. These moves to PROCESS folder only after restart of the 'WORKFLOW NOTIFICATION MAILER' every 3 to 4 hours.
    I have raised an SR with Oracle support for a solution.
    For this temporary workaround of restarting the Notificaiton mailer, I want to know how can I schedule the automatic restart of the 'WORKFLOW NOTIFICATION MAILER', Please advice.

    Sami,
    See (Note: 466927.1 - How to Schedule Events for the Workflow Notification Mailer).
    Regards,
    Hussein

  • Workflow notification mailer not working properly

    Hi,
    I got the following error and I have restart the services but still facing the same problem, Please advice
    Definition
    ID 10006 Name Workflow Notification Mailer
    Startup Mode Automatic Container Type Oracle Applications GSM
    Inbound Agent Workflow Notification In Queue Outbound Agent Workflow Notification Out Queue
    Correlation ID
    Status Information This automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, SEND_UNSOLICITED_WARNING=Y, AUTOCLOSE_FYI=Y, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=Y, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, TEST_ADDRESS=NONE, PROCESSOR_OUT_THREAD_COUNT=1, EXPUNGE_ON_CLOSE=Y, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:OPEN_MAIL_FYI, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_@@#$@4@8$@8#0488$89668$$@98!8$6@@0#9@9 `99%@*B+#B&|8B*^&, HTTP_USER_AGENT=Mozilla/4.76, RESET_NLS=N, PROCESS=PROCESS, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, [email protected], DISCARD=DISCARD, FROM=Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, SEND_CANCELED_EMAIL=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=200, HTMLAGENT=http://erp.arabtecconstruction.com:8009/, INBOX=INBOX, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=mail.arabtecuae.com, OUTBOUND_                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

    Please post the details of the application release, database version and OS.
    Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Please see these docs.
    Unable To Make A Network Connection For IMAP Username/Password In Workflow Mailer Configuration [ID 784247.1]
    Workflow Cannot Connect to IMAP Sever: "Unable to Make a Network Connection" [ID 577592.1]
    Error Validation Error Has Occurred: Unable To Make A Network Connection During Mailer Setup [ID 834054.1]
    How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 753845.1]
    How to Troubleshoot 'Validation failed' Errors when Starting the Mailer [ID 463354.1]
    Unable To Connect To The Mail Account. Check The Host, User Name And Password [ID 1123684.1]
    Workflow Mailer Will Not Start Stays In Starting Status [ID 837893.1]
    Mailer cannot Connect to IMAP Server on Oracle Applications R12.1.1 [ID 1300542.1]
    Java Mailer not Starting Error in Handling Component Event [ID 297725.1]
    Inbound Processing Is Not Happening While Approving/Rejecting From Emails [ID 418931.1]
    Unable To Start Notification Mailer After Upgrade To 10.2.0.3 [ID 725852.1]
    Thanks,
    Hussein

  • BPEL-Notification Mailer

    Hi All,
    Is there a way to setup a notification mailer in BPEL so that we receive mails whenever there are an error message if any of the BPEL process failed.?
    Thanks in advance
    Isma

    BPEL leverages email for both outbound notification (e.g. alerting a user that they have to respond to a workflow), and also potentially for inbound actionable email notification (a user sends an email to a specific configured email address with an approve/reject etc subject - BPEL will continually poll this email account for new messages) .
    The incoming server settings are thus used only when inbound actionable email has been configured.
    Hence for incoming server details, you need to leverage a valid email account that can be accessed by IMAP or POP3.
    The outbound settings are less important (unless your SMTP server requires authentication).
    See the BPEL documentation for more details.
    Note:
    The <name> value is a tag used to identify the account.
    You should not remove the "Default" entry, but rather, you could add an additional EmailAccount entry with a different <name> if you want, and then change the actionableEmailAccountName to leverage the new account..
    Also, various BPEL components will leverage the EmailAccount identified by name "Default" unless otherwise overridden.
    cheers
    Matt

  • Notification Mailer R12 - Does not send emails

    Dear All,
    we are trying to set up the Standard Oracle Notification Mailer in R12.
    We believe we have pretty much covered all aspects of the configuration but it looks like something is either missing or not working...
    Here what has been done so far:
    1. We purged the Workflow Queue to avoid unwanted emails to be sent out, updating the WF_NOTIFICATIONS setting MAIL_STATUS to SENT; the WF_NOTIFICATION_OUT is empty.
    2. We created an Ad-Hoc Workflow Mailer for a single item_type (UMXUPWD, for changing OA Password):
    Outbound eMail Account (SMTP) set up (just the server name not the UserName and PWD)
    Inbound eMail Account (IMAP) set up (ServerName, UserName, PWD and Replay-To)
    Correlation_ID has been set to UMXUPWD
    on the Message Generation tab we filled up the From and Reply-To-Address fields
    3. Override Address has been set (so that all emails will be sent to a Test Account) and works fine (We did get the email and we confirmed the code).
    4. we changed at Global Level (from the Workflow Administration page) the "Do Not Send me Emails" to "Send me HTML mails"
    5. Workflow deferred agent listener has been set (default values)
    6. Workflow deferred notification agent listener has been set (default values)
    7. Workflow error agent listener has been set (default values)
    8. Workflow inbound notification agent listener has been set (default values)
    We started the Workflow Notification Mailer (for UMXUPWD). We selected a User which has "Send me email" as preference, we requested a password change for this user. We see the notifications in the WF_NOTIFICATIONS table ready (mail_status = MAIL) to be sent but the WF_NOTIFICATION_OUT remains empty and no mails are sent out. We also tried to change the Correlation_ID to the Message_Type (instead of the Item_Type) and to leave it blank...no results = no emails.
    Note: neither the TEST Mail for the Notification Mailer worked, so far the only email which has been sent out was the one for the Overriding.
    Any ideas why?
    Thank You, Pier Paolo.

    So the message got 'lost' from the deferred agent listener and the mailer: it was successfully dequeued and processesed from wf_deferred but not enqueued into wf_notification_out.
    Check the log file for the deferred agent listener on the middle tier under $APPLCSF/$APPLLOG. The file name will be FNDCPGSC#####.txt (there will be about three of them, you will have to find the one with internal tag WFALSNRSVC). Reproduce the problem and see if there are any errors here.
    Check if the persitance time for queue wf_notification_out is zero. If it is then you could be mislead: if it is zero then the message will be immediately removed by the AQ system, suggesting the message was never enqueued.
    Also, run $FND_TOP/sql/wfmlrdbg.sql <notif ID> and get the HTML it produces... usually it is able to tell what could have happened.
    I hope this helps,
    Alejandro

  • Notification mailer is not able to send mails to Outside domain i.e gmail

    Hi All,
    We are in 12.1.3 EBS application with 11.1.0.7 DB on Aix 64 bit platform:
    resently we configured notification mailer with out any issues
    But the issue is notifications are delivered to with in the domain itself but not to outside the domain i.e gmail and yahoo
    SMTP server host name is owa.craftsmanautomation.com the same we used to configure the Notification mailer
    Even we verified from os level using telnet utility as follows:
    $ telnet owa.craftsmanautomation.com 25
    Trying...
    Connected to 192.168.5.8.
    Escape character is '^]'.
    220 Capl-cas01.CRAFTSMAN.LOCAL Microsoft ESMTP MAIL Service ready at Thu, 12 Jul 2012 14:03:47 +0530
    EHLO CAPL-PROD
    250-Capl-cas01.CRAFTSMAN.LOCAL Hello [192.168.5.12]
    250-SIZE
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-STARTTLS
    250-X-ANONYMOUSTLS
    250-AUTH NTLM
    250-X-EXPS GSSAPI NTLM
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250-XEXCH50
    250-XRDST
    250 XSHADOW
    MAIL FROM: [email protected]
    250 2.1.0 Sender OK
    RCPT TO: [email protected]
    250 2.1.5 Recipient OK
    DATA
    354 Start mail input; end with <CRLF>.<CRLF>
    Subject: Test message
    Test message body
    250 2.6.0 <[email protected]> [InternalId=85753] Queued mail for delivery
    quit
    221 2.0.0 Service closing transmission channel
    Connection closed.
    In the above command in place of FROM and TO mail-id's if we use any personal mail-id's getting error message as "Unable to Relay".Please suggest is there any changes we need to done at SMTP server Level or OS level or Application Level.
    Thanks in Advance

    925263 wrote:
    Hi Hussein,
    Thanks Alot for your reply.
    Currently we changed the SMTP Server(mail.craftsmanautomation.com).we used anoth SMTP server to configure Notification Mailer.Because previous one(owa.craftsmanautomation.com) is not able to send mail's to outside domains.
    But in this case we got the below error message while testing.Below error message we captured from the output file of the script Oracle Workflow ATG Support: R12 Java Mailer Setup Diagnostic Test.
    ERROR
    [Nov 10, 2012 1:32:45 PM GMT+05:30]:1352534565017:-1:-1:capl-prod.craftsmanautomation.com:192.168.5.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:192.168.5.13:84096:1352529863628:11:ERROR:[SVC-GSM-WFMLRSVC-110812-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.send(Message)]:Problem encountered when sending to {[[WFTEST <[email protected]>]]} -> javax.mail.SendFailedException: Invalid Addresses;
    nested exception is:
    class javax.mail.SendFailedException: 554 5.7.1 <[email protected]>: Sender address rejected: Access denied
    Please see these docs.
    Email Not Received javax.mail.SendFailedException: Invalid Addresses [ID 876835.1]
    Workflow Notification Mailer Unable to Send E-Mail Notifications [ID 374804.1]
    Unable to Email Proposal Documents to an 'External Address' [ID 1126223.1]
    How to address Email Center: Outbox Processor Error: Invalid Addresses [ID 1399427.1]
    Thanks,
    Hussein

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