IMAP, POP and SMTP information for manual email setup

Question

How to manually set up your Telstra email service:
Telstra email on the BigPond platform
POP & SMTP
Your name
Enter your name as you’d like it appear in emails you send.
Account type
POP3
Incoming server details
Server address
mail.bigpond.com
Port
995
Encrypted connection
SSL
Outgoing server details
Server address
mail.bigpond.com
Port
587 or 465
Authentication
Yes
Encrypted connection
With SSL Encryption
Username
Enter your full email address (ending in '@bigpond.com' or '@bigpond.net.au')
Password
Enter your Telstra email account password which will be case-sensitive.
Other settings to check
Ensure the checkbox is ticked for Outgoing server requires authentication – in most mail clients, this is not ticked by default.
Use:
Secure Sockets Layer (SSL) with the POP and SMTP connection, and
SMTP authentication for security.
Ensure that your operating system and email client have the latest updates.
Telstra email on the Outlook.com platform
If you’re on the Telstra email platform with Outlook.com®, you can choose either of the following types of settings to set up email on your computer, tablet or mobile phone:
IMAP and SMTP
POP and SMTP
Where possible, it’s preferable to use the IMAP & SMPT settings as they provide an extra layer of security.
IMAP and SMTP
Your name
Enter your name as you’d like it appear in emails you send.
Account type
IMAP
Incoming server details
Server address
imap-mail.outlook.com
Port
993
Encrypted connection
SSL
Outgoing server details
Server address
smtp-mail.outlook.com
Port
587
Authentication
Yes
Encrypted connection
With TLS/STARTTLS (preferred) or SSL Encryption
Username
Enter your full email address (ending in ‘@bigpond.com’ or ‘@bigpond.net.au’)
Password
Enter your Telstra email account password which will be case-sensitive.
Other settings to check
Ensure the checkbox is ticked for Outgoing server requires authentication – in most mail clients, this is not ticked by default.
Use:
Secure Sockets Layer (SSL) with the POP and SMTP connection, and
SMTP authentication for security.
Ensure that your operating system and email client have the latest updates.
POP and SMTP
Your name
Enter your name as you’d like it appear in emails you send
Account type
POP3
Incoming server details
Server address
pop-mail.outlook.com
Port
995
Encrypted connection
SSL
Outgoing server details
Server address
smtp-mail.outlook.com
Port
587
Authentication
Yes
Encrypted connection
With TLS/STARTTLS (preferred) or SSL Encryption
Username
Enter your full email address (ending in '@bigpond.com' or '@bigpond.net.au')
Password
Enter your Telstra email account password which will be case-sensitive.
Other settings to check
Ensure the checkbox is ticked for Outgoing server requires authentication – in most mail clients, this is not ticked by default.
Use:
Secure Sockets Layer (SSL) with the POP and SMTP connection, and
SMTP authentication for security.
Ensure that your operating system and email client have the latest updates.
Outlook is a registered trademark of Microsoft Corporation in the United States and/or other countries.

Answer 1

Re: BigPond settings for POP, IMAP and SMTP
I am have trouble with Apple: they claim that because I have not physically changed my email address they won't "accept" it! (it's same one that I have had for the past 5years),
I am also unable to log on using the email address & password that I have for past 12 months!
Can I change my email address and password, when I have time (during business hours), regards Eric