IMAP problems with Windows 8 mail app

Hi Guys...
I am having some trouble setting up an IMAP mail account on a Windows 8 machine.
When i setup the mail on the machine everything is fine and it is possible to receive and send mails.
After a couple of days it stops receiving mails. It is still possible to send mails, and there is no errors when trying
to send/receive. If I go to the webmail everything is fine, and I can see all of the recent mails in the inbox.
If I delete the account on the computer and set it up again, it receives all mails and everything is fine for a couple of days, and
then suddenly it stops receiving mails again.
Anyone else experienced this on a Windows 8 machine?
I am running mail.clients-domain.com on both incoming and outgoing mailserver.
On port 143 and 25.
I've tried setting it up with SSL just to test it. I did this with this mailserver:
mail.clients-domain.com.cust.b.hostedemail.com on both servers and port 143 and 993.
When i use these i get an certificate error in the Windows 8 mail app, and it is not possible for me
to accept the certificate or do anything.
Am i missing something simple on the Windows 8?
- Any hints or pointers is grately appreciated!
Best regards
Peter

Thank you for contacting us
I'm not sure of any reason for this happening intermittent. But for your information, If you want to use SSL/TLS when using your email client you need to use mail.b.hostedemail.com as incoming and/or outgoing mail server. This hostname has the SSL certificate installed on it and can be used for transferring the emails in a secured manner.
Also check this for further troubleshooting : http://kb.worldsecuresystems.com/128/bc_1286.html#main_Resolving_issues_with_the_security_ certificate_when_configuring_an_email_client_ may help!
Kind Regards,

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