IMAP sync issues

Hi,
I am having issues syncing a new Z10 over IMAP to SmarterMail mail server. 
I posted on their forums and their responce was quite blunt: http://forums.smartertools.com/showthread.php/3847​7-Blackberry-Z10-IMAP
Anyone else seeing this issue?
Thanks
David

Hi DavePM,
Do you have your email setup using IMAP on your computer?
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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