IMAP Sync not working (unread marks)

We have a number of users that are set up with GMail as a personal email address on their blackberry.  If you read an email on the blackberry or delete an email on the blackberry it will sync that to GMail and the message will be read or deleted.  If you delete from GMail it will eventually get ride of it from the blackberry. 
We are still having two big issues though.  If they read an email (through GMail) before it gets to the blackberry then it never gets on to the blackberry.  Also, if you read an email in GMail it never marks it as read on the Blackberry.
We are in the process of switching from Lotus Notes to Google Apps so this is causing a lot of problems.  I know there is a google app for reading the emails, but that will not work if you don't have a data connection.  
Thank you for you help.
John Miller

You would know better than I exactly what you are looking for, I have been searching the Knowledgebase
using variations of  "Unable to sync email messages imap" and I think we are pretty close to your problem.
I just lack the expertise. Go up to support and try some searches.
It's worth a try!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
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