IMAP sync suddenly not working

Hi,
I switched from POP to IMAP for my primary e-mail account with Mail.com a few months ago. (Mail.com now use the AOL server, in case that's significant.) It's been working fine between my macbook at the office and my iphone when out - until about 3 days ago. Now it's still working fine on my iphone, but not on the mac. I keep getting the endless spinning wheel, and assorted error messages about mail being unavailable etc.
Once or twice I've achieved brief communication with the server - but painfully slooooowly, and then afterwards there's an extra copy of every locally stored message in the inbox (but definitely only one copy of each on the server, as confirmed through webmail, which works fine). I'm now up to the triplicate stage ...
If I click to sync the account, I get another endless loop with multiple processes listed in the activity window, and none seeming to get anywhere. Sometimes I have to force restart the app in the end.
The rebuild command for that account is greyed out in the menu.
I have a support ticket running with the mail provider, but ... um .. let's just say I'm not holding my breath
What most puzzles me is that it's doing fine with imap on my iphone - both on 3G and at home on wifi (same LAN as macbook).
I'm just wondering whether there might be some .plist file somewhere I could dump or something like that?? Hoping someone on here might know. I just tried dumping the main one (com.apple.mail.plist) - then recreated all my accounts .. but I'm now back to the same behaviour. Thanks.

For posterity.
I unchecked my Calendar sync ([Info] tab - and agreed to the “remove Calendars” option), and performed a successful sync.  I then re-checked the Calendar option and all seems to be good.  Something must have been corrupted on my phone, even though I do not use the Calendar app at all.

Similar Messages

  • Exchange calendar syncing suddenly not working on 2nd gen IPOD touch

    Calendar syncing on IPOD touch 2nd generation no longer works with Microsoft Exchange server. Mail syncing works fine.

    A full restore is probably not going to solve your ongoing WiFi issues - which are causing your YouTube problems. Best bet is to do two things with your router:
    1. Pull the plug, wait a minute or two, plug it back in. (power cycling)
    2. If that works, you are done. If not, go to the router manufacturer's website and download and install the latest firmware for your router.
    If you are still having problems, reset your iPod network settings - tap Settings > General > Reset > Reset Network Settings. When your iPod restarts, log back into your network by this route:
    1. Tap Settings > WiFi > Other
    2. Enter your network name
    3. Enter your security mode
    4. Enter your password
    You should be all set. However, if you continue to have WiFi problems, please post a new question, with details about your network setup and router, to one of the other touch discussion groups.

  • Outlook to iPhone sync failure – Sync suddenly stopped working for calendar events but continued for contacts and notes.   Finally Fixed!!!  SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.

    The issue:  Outlook to iPhone sync failure – Sync suddenly stopped working for calendar events but continued for contacts and notes.   Finally Fixed!!! 
    SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.
    The cause:  It is now clear what caused this problem.  For years I had several “all-day” events in my Outlook calendar (birthdays, anniversaries, etc.).  In May 2012 I decided to make some of them one hour  events so I could add alerts to remind me of the event.  I did this by dragging them in Outlook to the time I wanted and expanding them to the time slot desired and then adding the alarm.
    The symptom:  Syncing stopped working for the calendar but continued working for contacts and notes.  I didn’t realize sync was failing until months later when I missed two very important phone calls, so when I noticed it the cause was not obvious. 
    The failed attempts:  I’m head of a software firm and my calendar sync is a crucial to my business life so I took this on with a vengeance.  From a quick look at events in Outlook and the iPhone I could see that the problem started in May 2012.  Events before May were in both Outlook and the iPhone but events after May were only one or the other.  Unfortunately I had changed several other things at the same time relating to other events so again the cause was not obvious.  MANY calls with AppleCare proved them incompetent so my internal IT guys assisted trying many things.  We tried a huge number of calendar changes and several versions of iTunes, iPhone OS and Office as well as both iPhone 4 and 5, all without success.
    The fix:  After 18 months of frustration, MANY  hundreds of $ expense and MANY hours of wasted time I saw a blog that had a calendar sync  problem and it indicated all day events were related.  I changed the display of the Outlook calendar to the list view, added columns so I could see “all day” event check marks as well as times of events,  sorted on the “all day” event column to move them to the top, and for all events that were “all day” events AND had a start and end time, I removed recurrence and then added the annual recurrence back…
    After I fixed all events that had BOTH “all day” set and had a start/end time, I tried another sync.  It synced for the first time in 18 months! 
    Problem occurred May 2012 – fixed Nov 2013

    Hi, to remove dummy '_ModGrp' entries, rather than crashing the 'Suppr' key on your keyboard, you can use this basic VBA macro (launched for instance from Excel).
    It will recursively remove all '_ModGrp...' folders
    Sub RemoveFolders_Click()
        Dim oOutlook As Outlook.Application
        Set oOutlook = New Outlook.Application
        Set objNameSpace = oOutlook.GetNamespace("MAPI")
        Call CleanFolders(objNameSpace.Folders)
    End Sub
    Sub CleanFolders(objFolders As Outlook.Folders)
        For i = objFolders.Count To 1 Step -1
            If Left(objFolders(i).Name, 7) = "_ModGrp" Then
                objFolders.Remove( i )
            Else
                If Not objFolders(i).Folders Is Nothing Then
                    Call CleanFolders(objFolders(i).Folders)
                End If
            End If
        Next i
    End Sub

  • ITunes on my iPhone 5 is suddenly not working.

    iTunes on my iPhone 5 is suddenly not working. Updated to IOS8.0 (not running 8.0.1) a few days go but was fine up until today. Now, when attempting to play a list of songs (artist, playlist or album) it rapidly shuffles through all of them without playing and then it displays a red square next to songs and won't play them at all. It seems to sync with my MBP but then new playlists I've created don't appear on the iPhone even though iTunes on the MBP has them appearing when I click the "on my iPhone tab. Tried the obvious quit and restart approach. No effect. Does anyone have any ideas?

    It's not a hardware problem. The same exact thing just happened to me. My husband reset all settings, not erase all content and settings, after the phone started back up, everything worked like normal again. You just have to redo your settings.
    General>Reset>Reset all settings
    Hope this helps you!

  • Versamail Auto-sync feature not working with AOL mail w/Treo 700p (Verizon)

    I'm having a problem with the Auto-sync feature not working with my 700p (verizon) with my aol mail.  It had worked perfect since May 2007.  Just started having problems End of April 2008.  Sounded like I needed another incoming mail server from aol other than:  imap.aol.com, aol told me they also use pop.aol.com, that isn't working either.  I get an error message that says "last auto-sync attempt failed."....Anyone else having this issue?  I'm trying to decide whether to get rid of my aol mail of 14 yrs and use other address to continue using versamail 3.5  or keep aol and use Verizon Wireless sync.  I do not like how wireless sync sends mail to outbox and then syncs vs sending right away.   Please help...
    Post relates to: Treo 700p (Verizon)

    I am having the EXACT same problem: Palm 700p, Versamail, AOL, Verizon. 
    It started about 1 month ago.  The GET still works, but AUTO-SYNC does not...After spending hours on the phone with Palm tech support, and reaching someone who said AOL had changed something in their servers.  They suggested TRYING Chatteremail, another Palm product.  I have tried it for 20+ days out of the 30 days you get for free.  It works pretty well, but NOT every e-mail that goes to my AOL acct is making it to my phone.  The thing that's great about Chatter is that can be "live" all of time.  Not auto-syncing every 15 minutes.
    It's very frustrating....The same way the Versamail just stopping auto-syncing is very frustrating.  With Versamail, sometimes I did not even get the error message.  If Chatteremail worked consistently, I would bite the bullet, and pay for it, but to pay for it, and have it not pull down all the e-mails, all the time is not good.
    I spoke to Palm Tech Support in N. America today, and they say the way AOL uses IMAP servers is in a non-traditional way, and it's very hard to deal with.  They suggest ditching AOL, and using something reliable for syncing purposes like GMAIL.  It's just hard to cut the cord.  The man I was on the phone with knew of my problem, and he solved it by getting rid of AOL.  It's just tough, since so many people have the e-mail address for me. 
    On http://mobile.aol.com/aolproducts/mobile-email/mai​l-client
    there seems to be some indication when you click on Smart Phones on left, that Coming Soon is Palm, but I don't know if that's going to be downloadable for 700p, or Palms moving forward.  Or how far away that is.
    I tried wireless sync and hated it.
    This is really a pain in the butt.
    *** Who did you speak to at AOL? 
    *** How did you reach them?  e-mail?  phone #?
    I also did a search and found another program called "Snappermail", which I might try, and see if it's any better than Chatteremail.
    http://www.handango.com/SoftwareCatalog.jsp?jid=24​BX5EEAD31DXE6AB588D59X31E95BD5&osId=904&siteId=1&N​...
    If you find anything out, please let me know here, ok?  This is very bad for me. 
    Post relates to: Treo 700p (Verizon)

  • Help! My MacBook is all of a sudden not working. I can login to my account but as soon as I do that the screen goes completely white. I can change the volume and I have a mouse but that is it. I've tried safe starting my computer and that doesn't work.

    Help! My MacBook is all of a sudden not working past the login page. A white screen comes up that I cannot get rid of. I attempted a safe start up and that failed as well. It's a white screen where I have a mouse and when I click the volume buttons I can hear it working but nothing else just white. Please help.

    Something you can try is resetting it all Settings > General > Reset > Reset all settings. Or go to Settings > Store & sign out & log back in. Another thing you can do is restore your ipod. This has happened to me but the only thing i did was that i created a new account but try doing the things above i just told you. :)

  • Why does Acrobat suddenly not work on my Mac (won't open pdf files from a web page), yet I can open them from my iPhone? Everything worked fine yesteray.

    Hello:
    I have a Mac running OS 10.8.5 and I use Acrobat Pro and Acrobat Reader. Today for some reason, any time I try and access a pdf file from a web page, it won't open. I get a blank window. PDF files already on my computer open fine and I can create PDF files from Word docs, but I can't download or view any pdf file from any web page. Strangely, PDF files on web pages open just fine on my iPhone.
    I checked that both my copy of Acrobat Pro and Acrobat Reader are up-to-date. They are.
    I checked that my copy of Firefox is up-to-date. It is. And nothing changed with Firefox within the last 24 hours.
    I am a humble computer end-user. I am baffled as to why this would suddenly not work. I have not changed any settings, etc. Any help or suggestions would be greatly appreciated.

    Thank you.
    I checked your instructions you sent and as far as I can tell all of my settings, etc for Firefox (plugin updates and preferences) are correct but I am having the same problem.
    However, everything works in Safari. I don't have time to attempt to diagnose why Firefox no longer works. I will just switch to Safari.
    Many thanks.
    Charles
    Charles Deister
    (503) 949-5762
    [email protected]<applewebdata://81CB4171-226F-49DF-BD59-A38A7360B3FB/[email protected]>
            PO Box 5032
         Salem, OR 97304
    http://www.pilotstrat.com<http://www.pilotstrat.com/>
    This transmission (including any attachments) may contain confidential information, privileged material, or constitute non-public information. Any use of this information by anyone other than the intended recipient is prohibited. If you have received this transmission in error, please immediately reply to the sender and delete this information from your system. Use, dissemination, distribution, or reproduction of this transmission by unintended recipients is not authorized and may be unlawful.

  • Sync does not work on my mobile

    Hi.
    Sync does not work on my mobile.
    Only error is in swedish "(förlegad)"
    How do I resolve this all my passwords, history and bookmarks are gone.
    Regards Tomas

    Ah! You are still using the old sync account. (deprecated) will be next to the Firefox Sync account. Try the new one :-) [[How to update to the new Firefox Sync]]

  • Auto sync is not working. How can I manually transfer music from my macbook pro iTunes to iphone 5?

    Auto sync is not working. How can I manually transfer music from my macbook pro iTunes to iphone 5? My iMatch is turned on and I can direct downlad my music to the iPhone from the Cloud; however, I want to direct import All of my music from iTunes to my iPhone 5 via the connecting USB cable and it is not working. Yes, I have tried restarting both devices, and no autosync is not working nor is is it providing the avaialbile option to select music in iTunes on my Mac to then sync. Please help. Thanks

    Please disregard. I figured it out. Answer for anyone else running into this problem: You have to turn off iTunes Match on both devices. Apparently, if you activate iTunes Match it deactivates your abiltiy to direct sync.

  • Updated my iphone 3gs, lost my music and apps, they are backed up on itunes, how do I move them back to my phone, tried to sync but not working, please help

    Updated my iphone 3gs, lost my music and apps, they are backed up on my computer but i cannot move them over to my phone, tried to sync but not working, please help

    well first make sure that when you click on the name of your iphone on the left hand side of itunes that you go to the app and music tab and check mark the sync apps and sync music. then try clicking apply in the bottom right hand corner. then if not try doing it again after going to prefrences in the top menu and going to devices tab and click reset sync history if that doesnt work with music try and drop and drag to the name of your iphone, lastly if that doesnt work you can try restoring from a backup from before you updated. it will keep the new software but put everything that was on your phone when you created the backup back onto your phone.
    http://support.apple.com/kb/HT1351 for syncing music

  • Private Browsing function is suddenly not working. Error message :"The URL is not valid and cannot be loaded." How can I repair?

    Private Browsing function is suddenly not working. Error message :"The URL is not valid and cannot be loaded."
    How can I fix it?

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • IChat video suddenly not working

    Can anyone help? I'm using iChat 4.0.8 on an almost brand new MacBook Pro. The video worked perfectly fine with my parents, and then suddenly stopped working when we moved. We're still using a wireless connection with an airport extreme. Funny thing is, the video works fine with my husband's MacBook Pro, and my brother who is in California. Why would it suddenly not work with my parents when computers haven't changed?
    please help!

    Did the Modem change ?
    10:49 PM Monday; October 19, 2009
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • Apple TV suddenly not working

    My Apple TV is suddenly not working. I have tried the trouble shooting suggestions of restarting, upgrading the system, checking everything etc,  but to no avail. When I do a system test, all is ok, but I just cannot download /view my purchase - I get a constant 'ready in one minute' message with a wait symbol. There doesn't seem to be an issue with movies I have already purchased. I tried apple online support and a 'helpful support' person didn't respond to my query in 'under 2minutes' - or at all for that matter. Of course no problem with the billing - my account hash been charged for a movie I can't watch. All very frustrating! We have had Apple TV for over 18 months with no problems.

    Welcome to the Apple community.
    So is it just one movie.

  • AppleTv2:  HDCP suddenly not working on netflix after update

    I have had a working AppleTV2 for about a year and have been using netflix to stream movies.  After most recent update I can no longer stream due to HDCP error.  There are been no changes to the hardware (cables, TV, power, etc.)  This can only point to the update.  I tried to do a restore from Mac to the most recent update.  I took it into the genius bar and they tried to do the same thing.  No change, they only offer the $69 Service replacement.  I have tried changing the outputs, the hdmi cable and powering up in a certain manner.  None of these work?  Why is this suddenly not working?
    Thanks for any help.

    Interesting (albeit, odd) addition to this issue --
    on my work system (dual G5, decked out, 23" Cinema), the same issue started to happen after the QT upgrade... however in my situation, the movie would load, but then just sit there, frozen.
    The first time I saw this, I started to move my mouse across the web page, and noticed that every time the pointer would roll over a URL link or any other rollover type of object within the browser window (e.g., a link or even a tab or bookmark shortcut in the Safari toolbar) the movie would suddenly start and stop, but just for a fraction of a second. But yet, if I just leave my mouse sitting on top of the URL or rollover object, it does nothing. It appears to be directly related to the action of roll-on or roll-out from other objects on the page, or within the overall window.
    So basically, if I take my mouse and move it ridiculously fast back and forth over any one of these rollover items, the movie will play for a fraction of a second each time the pointer passes over the object and makes it highlight... something to the effect of watching a flip-book animation that stutters along.
    Very bizarre -- not sure what happened with the update, but hoping that there is a patch released soon. It would appear that it's conflicting with other objects within the window, or it's waiting for some action on another rollover-type of item that is loaded within the overall window.
    G4 Cube   Mac OS X (10.4)   Maxxed out.

  • Skype number is suddenly not working for me and my...

    Skype number is suddenly not working for me and my colleagues to RECEIVE outside calls.  Any ideas?
    When I try to call my skype from my cell, it doesnt ring on either end.  It appears connected on the cell phone since the counter clock for the call is increasing, but it doesnt ring or connect.
    This is the same for me and at least 2 of my colleagues.  It was working all day, till suddenly it did not.
    When outside people call, it just gives us a missed call or voicemail email, but does not show a missed call on our skype.
    When I call an outside number from skype, it connects.
    Thanks for any help ASAP!

    I think this might have been happening to me earlier.  If you wait like 30 seconds when you called a machine said "All circuits are busy. da da da".  I was looking for an answer and google only brought stuff from like 2010.  It's working now after an hour or so.
    Sucks cause I use skype for work and was desperate to find a quick reponse but couldn't.

Maybe you are looking for