IMAP vs POP setting on phone?

After several hours on the phone yesterday with Charter and Verizon, I thought i had my problems solved.  Phone seemed to be working.  However, this is where I am today:
Phone receives e-mail but won't send.  Laptop email (Charter and Outlook) will send but won't receive.
I have a splitting headache and am really tired of trying to be a tech detective.  However, I did find this on Charter's web page, which is different from the settings Verizon gives you for Charter e-mail through outlook. 
Wonder if it's the difference between IMAP and POP setting?  Put IMAP setting on phone, but noticed that Charter outlook on laptop has pop setting.  Anybody know?
This site has the basic settings necessary to configure your Fascinate to connect to Charter's e-mail servers:
Mobile Email Settings - Charter Communications
In short:
If your mobile device was not addressed in above section, the following directions may be of assistance.
You will need the following information to allow your Smartphone to connect to mobile.charter.net.
Username : [email protected]
Make sure you enter @charter.net after your username or you will be unable to login.
Password: The password you use to login to your e-mail account
SSL : This setting should be on for both SMTP and IMAP
SMTP: mobile.charter.net
Port 587
Note: If you cannot specify a port on your device - try mobile.charter.net:587
IMAP: mobile.charter.net
Port 993
Note: If you cannot specify a port on your device - try mobile.charter.net:993
If applicable: a login will be required when sending and receiving mail.
Please refer to your manufacturers Knowledge Base or Technical Support with additional questions

Here are some things that you can try:
Mail Type: POP
Incoming Mail Server: mail.charterinternet.com
Username: [email protected] (first part of your email address DO NOT omit the @charter.net)
Password: whatever the password is to access the charter email account
Port: 110
Encryption: None
Outgoing Mail Server: smtp.charterinternet.com
Authentication: ON
Username: [email protected] (first part of your email address DO NOT omit the @charter.net)
Password: whatever the password is to access the charter email account
Port: 25
Encryption: none"

Similar Messages

  • HT201320 I want to set up a POP3 email account but in all the help I have found so far I should get the option to choose IMAP or POP.  This doesn't appear and I need POP3 because I don't want anything deleted from the mail server.  I have an iPhone 5s and

    How do I set up a POP3 email account on my iPhone5s, using iOS 7.1.1.  All the help I have found tells me to select IMAP or POP but I am not given the choice.  I need to be able to set 'Don't delete from mail server' which can't be done in IMAP.

    tim.fry wrote:
    My email provider is BT and they do support POP3, that's what I have been using for a number of years
    Okay.
    Then set it up.

  • IMAP/POP set up

    I am trying to set up a new account using imap or pop when i enter all the details and hit save, i am getting a screen that says verifying IMPA server information or POP server information and it sits in that screen until my screen saver comes up, once i go in it stills ame screen soi hit save again and remains in the same screen, i shut the power off and rebooted but no resolutions, any help?
    much appreciated

    This doesn't answer my question if the email account provider for the account supports accessing the account as a POP or IMAP account.
    I answer it for you. More than likely the email account provider supports accessing the account as a POP account only and if so, you are wasting your time trying to create and access the account as an IMAP account.
    Here are some other questions that I don't expect you to answer either. Are you accessing the account as a POP account with the email client on your computer - with Windoze Outlook or Outlook Express and if so, are you using the same account settings when creating the account with the iPhone's Mail client? If you are accessing the account as a POP account with the email client on your computer and you were able to create and access the account as a POP account with the iPhone's Mail client yesterday, why would you delete and try to re-create the account as an IMAP account with the iPhone's Mail client?

  • When I set up my e-mail on the ipad, it gives me only the imap and not pop.  How do I get the choice of imap or pop

    Can someone help me set up my pop3 e-mail account on ipad?  When I set it up as indicated, I should get both imap or pop, but I get only the imap.  How do I change it to pop?

    Instead of using the large preset account settings icons (Google, AOL, Yahoo, etc), use the "Other" option on the bottom. You'll have to enter more info manually, but, if offered by your service provider, you can choose between IMAP and POP by the settings you provide.

  • The Skinny on IMAP vs POP Email and work arounds

         It took me a while to figure out email so I figured I'd share what I've learned so far.  Do feel free to reply with more useful tips for us all if anyone has some.
    First email accounts are either IMAP or POP and the first step was figuring out the difference:
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       Mirror of the server
    What is done one place is done everywhere because you are looking at the server.
           Advantage: can access email from multiple devices/locations
           Disadvantage: May have to mark as read individually when adding to a new device
    POP
       Independent of the server
    What is done one place stays that place because you have moved it from the server.
            Advantage: once it's delivered the mail can be viewed offline
            Disadvantage: where ever it is delivered once, the other divices do no have access to the mail
    Think of the server as a huge mailbox as big as a room!
       IMAP
    With IMAP the mail stays in the mailbox until you delete it permenently,
        but once it is deleted it has moved out of the main part of the huge mailbox into the trash can in the room of the huge mailbox (the trash folder settings decide when the trash gets taken out and deleted permenently) when deleted permenently it is no longer in the trash can in the huge mailbox it has been taken out the the dump.
    If you read it then it's like opening the mail but leaving it in the huge mailbox.
    If you move it to another folder then it's like moving it to the desk in the room but still in the mailbox.
       POP
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    Once you request/download your mail it is taken off of the server and whatever is done with the mail the server no longer has access to it
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    Here a link that helped me figure it out:
    http://www.office.mvps.org/glossary/pop_imap.html
    So after you decide wether you want to use IMAP or POP which email carrier is which?
    Microsoft Exchange is IMAP
    MobileMe is IMAP
    Yahoo! mail is IMAP
    Hotmail is IMAP
    Gmail is IMAP can be set up as POP
         see here for that:  https://discussions.apple.com/message/8149520#8149520
    ~Most web-based email is IMAP (if it is designed to be accessed via the web by ANY computer it's likely IMAP)
         settings for incomming/outgoing servers:   http://www.emailaddressmanager.com/tips/mail-settings.html
    AOL is POP can be set up as IMAP (origanally intended to be used with only one computer via the ISP)
          see here for that: http://email.about.com/od/aoltips/qt/Access_an_AOL_Email_Account_with_any_POP_IM AP_Email_Program.htm
    Comcast is POP
    Qwest is POP
    Earthlink is POP
    ~Most ISP (internet service providers) email from a cable/internet company of a business specific email is a POP account
    Use this chart HT1277 ( http://support.apple.com/kb/HT1277 ) for contacting your service provider or IT department to acquire the proper settings for your email account!
    Finally, as promised, work around for your email:
        If you only have access to a POP email account and it won't work on your iPhone or want it to act like an IMAP account, then follow these steps~
    1)   Get a free IMAP email account (using Gmail for this example)
    2)  Sign in to your Gmail account
    3)  Click the gear icon in the upper-right
    4)  Select Gmail settings
    5)  Select the Accounts and Import tab
    6)  Under Send mail as, click Add another email address
    7)  In the 'Email address' field, Enter your name and alternate email address (ie the POP address)
    8)  Choose use Gmail's servers to send your mail
    9)  Click Next Step>>
    10) Click Send Verification
                 (Gmail will send a verification message to your alternate email address to confirm that you own it)
    11) Open your other account and click the link in the message Gmail sent
    12) Add your new Gmail account to your iphone
    You will be able to send, receive, reply, forward, delete, and manage folders of your other address through your Gmail address on your phone and it will appear to the recipients as though it came from your other address.

    Allan, I have run into questions in this area recently since I got my iPhone. I have a long time Charter ISP POP email account which I've accessed with Apple Mail. This has worked fine. I also have a Yahoo web based account which I've also used separately.
    Now when I set up my Yahoo account on my iPhone it worked great. But when I set up the Charter account it resulted in an IMAP account with incoming and outgoing servers being mobile.charter.net. Charter website implies that all email accounts on all mobile devices must be set up like this. My question is whether I can, or should, try to set up the account manually as a POP on my iPhone so it will behave similarly to the Charter POP account in my iMac?
    I've run into some conflicts after using my iPhone to access my Charter email. My inbox on my desktop iMac in Apple Mail will give me the message that another client is accessing the email account when I try to get new mail soon after my iPhone has been accessing the Charter account. I've wondered whether this is a conflict between IMAP and POP?
    Confusing. Thanks.
    Steve M.

  • How do I convert yahoo email on iPhone FROM IMAP TO POP?

    I have Yahoo Mail Plus. When I first got my iPhone 4, I set it up so my yahoo email was accessible on my phone without my doing anything. I only check the email from two devices: my desktop via the internet, and my iPhone. I'm pretty sure the email set up on my phone is an IMAP protocol, because when I delete an email from one device, it deletes it on the other device.
    I actually want to change it so that when I delete an email on my phone, it DOESN'T delete it from the Yahoo server. I think that's the POP protocol. I realize setting it up as POP will require that I delete the emails multiple places. I can live with that. What I don't currently like is that all of the emails I've saved in my Yahoo account, in multiple folders, are now also sitting on my iPhone. It's a risk exposure I'd like to eliminate. My iPhone password is a start, but I'd feel better if I could purge old emails off my iPhone. Right now, if I delete the various emails and folders from my phone, it's my understanding they'll also be gone from my Yahoo internet account. I don't want that.
    I've read various posts saying I should delete my Yahoo email account on my iPhone and then set it up as a new account and select POP.
    1. Is that the only way to change from IMAP to POP?
    2. If I delete Yahoo mail on my iPhone, what will happen to my stored emails on Yahoo? Will they be saved or deleted?
    3. Is there another solution?
    4. Any other advice?
    Thanks for any help. And if I've skewered any terms here, forgive me. Sometimes dealing with this stuff is like learning another language.  Cindy

    First off, you are correct in the assumption that emails are sitting on your iPhone. You should, however have the option to set how much to sync, as well as what folders to sync to determine what is visible. The only setting to change that is to set a passcode on the phone.
    Also, deleting the emails and folders from the phone will result in them being deleted from the server, this is how IMAP works.
    To answer your other quesetions:
    1. That would have to be answered by Yahoo, since the server would have to be different. An IMAP server acts differently than POP.
    2. Deleting will delete everything everywhere.
    3. The only other solution I can think of is as I stated earlier is if there is a setting for days to sync in IMAP. I'm not sure of this since I do not use an IMAP account. I know that Exchange behaves in this way.
    4. If this does not work as you want after talking ot Yahoo, then maybe selecting a POP email provider and forwarding the Yahoo mail to that and picking up the POP mail on the iPhone.
    I think that Yahoo will give you information that you will need to start your search for answers.

  • IMAP versus POP, room for improvement

    IMAP su cks, and POP is 'grouchy' what to do....
    I want (need actually) all incoming and outgoing mail to be saved permanently on my mac. Problem is using IMAP, when the mail from the server is deleted - it gets deleted everywhere (synced). EVEN IF YOU SET MAIL TO KEEP A LOCAL COPY. How stupid is that? POP suits me to a 'T', however with more than one platform retrieving mail from the same server a problem develops.
    I set my iPhone to not delete from server when retrieving and my mac to delete as soon as the mail is retrieved. This works really well. I usually respond on the mac, and mostly use the iPhone to check mail on the road. If I do send a reply, I Bcc it back to my account so it ends up on my mac.
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    Jeremy Williams
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  • Imap and POP not working together properly

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  • I have an iPad with IMAP email accounts set up but I can find no "inbox, drafts, trash" folders anywhere, either on my ipad or desktop Mac.  How can I set them up?  They do not show on my MacMail preferences either and I can find no way to add them.

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