Ime I try to open a document I get : Error getting License. License Server Communication Problem: E_STREAM_ERROR:
Every time I Try to open a document I get: Error getting License. License Server Communication Problem: E_STREAM_ERROR:
do you have a compatible os for the ade version you're trying to use?
ie, what os/what ade version?
Similar Messages
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what do I do?
What worked for me was to pause my anti-virus (I'm using Kaspersky Pure 3.0) and simply resume after the download was complete but first check the above mentioned by Dominic Michael.
"Please check your internet connection, any proxy or firewall is blocking the communication with the licensing server." -
When I try to download books I purchased from Kobo I get the following error message: Error getting License. License Server Communication Problem: E IO CANNOT OPEN.
I've spent hundred of dollars on books that I can't get access to! How can I fix this?I've been having the same issue! I've tried uninstalling and reinstalling ADE but that hasn't helped; I've even created a new Adobe ID and that was also a fruitless venture. I haven't yet tried to unauothorize my device, but I am hesitant to do so as it seems that others have tried and have not succeeded. I am desperately caught in the middle of a series and I would love to have access to the new books that I've been trying to download from my library!
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I don't really know what to do. I download a book from my library and it then goes to my download folder in finder (I have a macbook pro). When I double click on the downloaded book to open, digital editions comes up and then I get the following message
Error getting License. License Server Communication Problem:
E_ACT_NOT_READY
The only option I have at that point is to close the window. My computer is registered/authorized and I have tried everything I can think of but can't get the books to download into adobe digital editions.
Help pleaseI am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon. -
recd following error when attempt to open ebook using ADE 4.0 : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5 Chrome Version 37.0.2062.124
chat with customer service at book company i purchased file:
"Me: I installed the proper adobe software, adobe digital editions 3.0 (now have updated to 4.0) on my mac running os 10.85 however I am getting the following error code when i try to open the file:
"Error getting License. License Server Communication Problem:
E_LIC_LICENSE_SIGN_ERROR"
Charles P.: Okay, what you need to do unfortunately, is contact Adobe at http://www.adobe.com and they will need to get your license issue resolved.
Charles P.: Is there anything else I can assist you with today?
Me: title of error is Unable to Download
Me: i dont see how that would be an adobe problem?
Charles P.: I understand, but it appears that the reason for the download issue is because of the license error the license is related to the Adobe Digital editions software. I understand how this could be confusing but it's due to the authorization of the ADE software. Adobe would need to correct your account issue with the license
Me: ok but i thought this was a free license from adobe??!! this is just a digital editions reader, right??
Charles P.: That is correct it is a free license but your account has to be associated with one license and yes the Digital edition is a ebook reader that our ebooks use for you to viewWell, just for the halibut I tried opening the book again today and , GLORY BE!, it worked.
Guess it may have taken overnight for Adobe to OK my license to their free ADE software. Also works now using Bluefire app as the reader on my android phone, although it was a pain
to get the book file in the right file folder for bluefire to see it.
I hope that time also heels the issue with all other Error Getting License users.
panman -
I have checked and the Adobe Digital Editions is authorized. The library book doesn't expire for another 14 days. These have been the only two suggestions that I have found in other forums. Does anyone have any other suggestions?
I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon. -
I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY
What does that have to do with Digital Publishing Suite?
We’d love to help but if does have something to do with it, please give us
some details. -
"Error getting license. License server communication problem. E_IO_CANNOT OPEN".
When I download ebooks from libary, I get "Error getting license. License server communication problem. E_IO_CANNOT OPEN". What can I do?
You may be experiencing an authorization error, see KB: http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html
Or you may be experiencing a network related problem like the one I'm having:
http://forums.adobe.com/thread/1420854?tstart=0 -
Unable to download Error getting License. License Server Communication Problem: E_ACT_NOT_READY. Cannot open ebooks on my Adobe DE. How do I fix this?
I had the exact same problem & this worked for me. All I needed was the first step. Good luck!!!! (copied from another thread):
"Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
Another is "E_AUTH_NOT_READY"
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0 -
This is what it says
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-02-23 07:52:59 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.2.0.120402
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x000044a7
Blame Module Name: MBURibbon
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x0001007c
Application LCID: 1040
Extra app info: Reg=en Loc=0x0410
Crashed thread: 0You might want to try asking your Office for Mac question in the Office for Mac forums located here: http://answers.microsoft.com/en-us/mac
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This happens ever since I have upgraded to the latest reader for iOS.
Adobe Reader for iOS does NOT show an end user license agreement. It must be something else.
shawiya,
What is the version number of your Adobe Reader?
Would you take a screenshot and attach it to your next reply? On iOS, you can take a screenshot by pressing the Sleep/Wake button while holding down the Home button.
How do I insert an image or video and attach a file?
We should be able to tell a lot about your problem from the screenshot. -
Hi, I bought an e-book in PDF format that uses Adobe DRM. I've created an account on adobe.com and tried downloading the book in Adobe Digital Editions on the Mac (as well as the bookstore's e-reader--logged into my Adobe account--on an Android device).
It tries to download the book but get's the following error:
Error getting License. License Server Communication Problem:
E_ADEPT_DOCUMENT_TYPE_UNKNOWN:
Has anyone come across this? Any guidance would be most appreciated!
Thanks!
TonyPlease refer to the KB article, Public Knowledge Base
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SEE ABOVE
What does that have to do with Digital Publishing Suite?
We’d love to help but if does have something to do with it, please give us
some details. -
Was able to download this on another computer, but on current computer get this erro
Please refer to the KB article, Public Knowledge Base
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When i try to open a document in Adobe Reader, I get a "could not open" msg? Why?
When I try to open a document in Adobe, I get an error messsage: "Adobe Reader could not open 'whatever file it is' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." This only happens on some documents, but frequently. Can anyone help?
Are these Word documents email attachments that you are saving using right-click and Save Link As? It's possible that your email website has changed and instead you need to click the image or use the site's button.
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