IMEI and ICCID unknown

Hi everyone. My 3Gs has just advised me it needs to be Restored and cannot make or receive calls I have also clicked on the little information button and it tells me the IMEI and ICCID are unknown.
I plugged it into iTunes and was advised the iPhone I conected is not recognised and cannot be activated for service. It is recommended I visit my nearest Apple store for more information.
This has happened before and when I tried to restore it, it kept giving me the Error Code 1013 (unknown.) I had it restored yesterday at a Vodafone store (the local seller and network provider for the iPhone) and it was working perfectly until this evening (a whole 24 hours of use.) The Restore he did also installed the new iOS4.
Has anyone else come across this problem and can advise of what can be done to rectify it?
Thanks in advance.
Message was edited by: maffiew

I bought a brand new 3GS in March. Now it keeps doing same thing: imei:unknown iccid: unkown
. Well, in the end you have to RESTORE your phone. However, if you leave it long enough, it'll actually fix itself somehow (Fully charged battery? Reset? I don't know why it suddenly fixes itself). Then the problem will be opening apps. Just install and update or get a free app, it fixes the closing windows.
My question: WHY? This is the 8TH TIME IT HAS STOPPED WORKING, THE 3RD I'VE ACTUALLY HAD TO FULLY RESTORE!! This SHOULD NOT BE HAPPENING WITH A 4 MONTH OLD PHONE!
The WORST part (Can ANYTHING BE WORSE??)?! The nearest Apple Store: 3 hours away!!!!!!!!!
Best Buy where I purchased all 3 of our family's IPhone LITERALLY told me, "Well, I'm sorry you didn't buy the black tie protection" and the guy LITERALLY HUNG UP ON ME!!!!!!
Of course I called back requesting a manager.
This is a TRAVESTY! I had NOT even installed the newer versions of the IPHone updated software OR ITunes-so I KNOW it's NOT that. It's STILL occurring AFTER I DID Update: I KNOW it's NOT that!
How many hourse am I going to need to waste on this? My suggestion: The 1ST TIME IT DOES THIS: INSIST! INSIST THEY GET YOU A NEW PHONE!!!! It's NOT something that's going to go away!!!!

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<Edited by Host>

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<Edited by Host>

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Ok this is where I'm at, I have had this happening since december of 2010 after update to 4.2.1. Connected to iTunes and restored, originally would get a "1013" error message and after couple of time finally got it back to working condition by deleting a line in a file in the system 32 folder. Then I started to get this, restore needed message and losing my IMEI and ICCID. Tried to downgrade to 4.1 and would get a 1015 error, then restored back to 4.2.1. Still get this error, and happen on average twice a day. Took it to apple genius, they told me it software related, and is corrupted. Also note, none of my 3rd party apps work, would close as soon as I try to open them. Well the guy at apple told me to restore again, but to restore as a new phone instead from back up. Done, and still am stuck with this situation with my baseband dropping out. Tonight I'm going to try 4.3.1 and will see what happens.

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Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
The missing apps could have been done by setting the Restrictions that can hid those apps. If the backup was made with those retrictions set the the Restrictions are also restored.
Thus, if you get it to work restore to factory settings/new iPod, not from backup
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Imei unknown iccid unknown 3gs

imei unknown iccid unknown 3gs

put your phone in DFU mode, google how to put phone in DFU and then connect to itunes and restore the phone it should fix the issue.

IMEI and ICCID unknown

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