IMEI changed to 'generic' one after Nokia repair? ...

I had my Lumia 800 repaired by Nokia back in May 2013 due to a damaged screen. Today I asked Orange for an unlock code to remove the network lock, and they say the IMEI has been changed to a 'generic' one so they cannot unlock it.
How do I go about getting the handset unlocked from the network now?
Nokia never mentioned at the time that my IMEI would be changed, and especially not to an apparently invalid one!

That seems very odd, I would suggest you contact the place that repaired it or Nokia directly.
Out of curiosity have you tried another sim in it to see if it is actually still locked? The reason Orange may have said that is because it's already unlocked.

Similar Messages

Album artwork changed to "generic" images after trasfer from XP to Win7

I recentlly got a new Windows 7 pc, and I used a Belkin Easy transfer cable with my old Windows XP pc.
This transfered all my iTunes songs, but changed the album artwork to generic images, and not the orginal
artwork. I've triied get album artwork, but it dosn't change the image.
Is there a way to remove the artwork?
Has anyone else had this problem?

I tried what you recommended and really see no difference. Let me add something that may help. When I installed Thunderbird on the Win 7 PC it did create a profile (but obviously with a different name from the one created on XP). The changes I mentioned making was to point the Win 7 version to use the profile from XP. But I just thought of one thing, on Win 7 the path would use AppData but on XP it would be Application Data. I think that because if does not have the same path names it does not see the Outlook folder. So if the Thunderbird on my Win 7 PC is not fixable, what is the best way to transfer the profile and all my old folders from XP over to Win 7?

Reg:In wdDoModifyView the changes take place one after the other in run tim

hai all,
        Iam using wdDoModifyView() for displaying the description of the key value selected in the value helpin inputfield.I have 5 such input fields with value help.when i select the key from value help in order (i.e) from 1st input field,2,3,4,5 it works but if i select the 5th one first the desription gets displayed oly after i complete the 1st 4 selections.i need to display the description despite the selection made in any order.plz help me in this issue.
            Thanks in advance
regards
Sharanya.R

hai sumit,
here is the coding.The text view is set only in order.If user selects from the sales group value help 1st the description gets displayed oly after i complete selecting the 1st four.plz help me in this issue.Thanks in advance.
public static void wdDoModifyView(IPrivateSalesformview1 wdThis, IPrivateSalesformview1.IContextNode wdContext, com.sap.tc.webdynpro.progmodel.api.IWDView view, boolean firstTime)
    //@@begin wdDoModifyView
    try
    //ordertype textview
String ordertype=wdContext.currentContextElement().getOrderType();
for (int i = 0; i < wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvakt().size(); i++)
if(ordertype.equals(wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvakt().getLt_TvaktElementAt(i).getAuart()))
                    wdContext.currentContextElement().setTvordertype(wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvakt().getLt_TvaktElementAt(i).getBezei());
//salesorg textview
String salesorg=wdContext.currentContextElement().getSalesorg();
for (int i = 0; i < wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvkot().size(); i++)
if(salesorg.equals(wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvkot().getLt_TvkotElementAt(i).getVkorg()))
wdContext.currentContextElement().setTvsalorg(wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvkot().getLt_TvkotElementAt(i).getVtext());
//distribution channel textview
String dischann=wdContext.currentContextElement().getDistribchan();
     for(int i = 0; i < wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvtwt().size(); i++)
                    if(dischann.equals(wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvtwt().getLt_TvtwtElementAt(i).getVtweg()))
               wdContext.currentContextElement().setTvdischann(wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvtwt().getLt_TvtwtElementAt(i).getVtext());
//division text view
String div=wdContext.currentContextElement().getDivision();
     for(int i = 0; i < wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tspat().size(); i++)
                         if(div.equals(wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tspat().getLt_TspatElementAt(i).getSpart()))
                         wdContext.currentContextElement().setTvsaldiv(wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tspat().getLt_TspatElementAt(i).getVtext());
//sales office textview
String saloff=wdContext.currentContextElement().getSalesoff();
for(int i = 0; i < wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvkbt().size(); i++)
     if(saloff.equals(wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvkbt().getLt_TvkbtElementAt(i).getVkbur()))
                    wdContext.currentContextElement().setTvsaloff(wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvkbt().getLt_TvkbtElementAt(i).getBezei());
//sales group textview
          String salgrp=wdContext.currentContextElement().getSalesgrp();
          for(int i = 0; i < wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvgrt().size(); i++)
                    if(salgrp.equals(wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvgrt().getLt_TvgrtElementAt(i).getVkgrp()))
                              wdContext.currentContextElement().setTvsalgrp(wdThis.wdGetSalescustomctrllerController().wdGetContext().nodeLt_Tvgrt().getLt_TvgrtElementAt(i).getBezei());
    catch(Exception ex)

Why my iPhone imei change after send repair

Why my iPhone imei change after send repair

They send you back a different one, a refurbished model. Your exact phone was not repaired, but instead replaced.

I try to insert some images on a website but the images are not in the right color mode. I do not know what to do? and also I have 1200 images to insert so I can not change one after one. So I need to set up an action, but I donot know how to do it... Tha

I try to insert some images on a website but the images are not in the right color mode. I do not know what to do? and also I have 1200 images to insert so I can not change one after one. So I need to set up an action, but I donot know how to do it... Thanks

What is the problem specifiaclly?
If the images are intended for web use I would recommend converting them to sRGB which could be done with Edit > Convert to Profile or with File > Save for Web, but as including a Save step in Actions and applying them as Batch can sometimes cause problems I would go with regular converting.
You could also try Image Processor Pro.
Scripts Page

I have a long numbers document, that I'd like to make more print friendly. It is a list of my DVD's that I just listed one after the other (1-200) when I tried to print it, it would be 18 pages, can I change it to be more like columns side by side to save

I have a long numbers document, that I'd like to make more print friendly.
It is a list of my DVD's that I just listed one after the other (1-200) when I tried to print it, it would be 18 pages,
can I change it to be more like columns side by side to save paper?

S,
I assume that you also have Pages on your computer (or some other capable WP program). I also assume that you have eliminated any unnecessary columns, so you have a 1-column table in Numbers.
When it comes time to print, Copy the entire Table: Click on the table name in the Sheets Pane and Command-C.
Switch to Pages, open a blank WP template and set the number of columns to 3 or so. With the Text Insertion Cursor flashing on the first line of the first column of the blank template, Command-V. Your table should paste into the Pages document as an Inline Object and will Wrap on the page as you desire. Then Print in Pages.
Jerry

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down and dont work anymo

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down by itself and dont work anymore. From apple say even a year has not passed it is not under garancy and I should pay to fix it without ans issue.

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down by itself and dont work anymore. From apple say even a year has not passed it is not under garancy and I should pay to fix it without ans issue.

With Firefox open an update window came up; I clicked on Restart Later. When I later clicked on Firefox icon, a message brefly appeared "Firefox is damaged and cannot be opened" and the icon changed to a generic one with the "Do Not" slash across it.

With Firefox open an update window came up; I clicked on Restart Later. When I later clicked on Firefox icon, a message briefly appeared "Firefox is damaged and cannot be opened" and the icon changed to a generic one with the "Do Not" slash across it.

Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah

No back light after hinge repair

Hello,
I have Power Book G4Ti DVI. It worked fine until I changed the RIGHT side broken hinge with a new one. The repair went "smoothly". Did not open the case- worked on the outside only. After that, I noticed that the back light does not work any more (can see faint images only). When I hook up to external monitor I am able to see things fine (on the external only). Did not touch the left hinge at all. 2 black cables over the right hinge seem intact.
Any suggestions of what might be wrong?
Thank you in advance...
Message was edited by: Mac331

Hi, Mac331. An inverter board can simply fail, without your doing anything to it. But if your right hinge has broken, the likelihood is very high that the backlight cable passing through it has been damaged and your inverter is OK. The only reason I suggest replacing the inverter first is to narrow the diagnosis down by ruling out inverter trouble. Doing all the delicate, risky work necessary to replace the backlight cable only to discover that it doesn't solve the problem would be a truly enormous PITA, even though the cost of the cable is relatively low.
To see what's involved in getting the display apart to replace any of the cables, look here. Read all the instructions and tips very carefully.

What firmware do nokia repair centres have ?? also...

I went into my superb nokia repair centre this morning as I had ghosting on my new nokia screen despite only having the phone for a week (i say they are superb cos they also fixed the other day my gps and also lense cover without hassle and only 1hr waiting) when i had a chat with them they said they would replace the screen and also update my firmware ... when i got my phone back and set it up after the hard reset it was a different start up (i had horrendous problems with my firmware before even though id sorted the space problem out on c drive it kept sticking and doing strange things, wifi dropping and spotify not downloading) after nokia have sorted it for me the software is fast, stable and ive had no problems at all despite playing around with it all afternoon .... the screen is superb also ..... question is im on 3 uk who drag their **bleep** in authorising release however do my local repair centre have a different firmware than is on the updater ??? i thought that the firmware had been upgraded as it was fast and stable and didnt check until just now the firmware is the same 20.0.019 im confused i know how to update the firmware and also know all the tweaks but i couldnt get it as stable ..... also the chap said to make sure i bring the phone in when 3 release the firmware and let them update it ......
if you want a superb repair centre go to car phone warehouse near the trafford centre .... (not the ones inside)

If Nokia will not touch it then i would send it back to Expansys for a replacement, if you only had it 3 days before going faulty i would demand a replacement. This is a prime example of you get what you pay for, too many people are shopping all over the world, demanding cheeper prices from box shifters like Expansys. When things go wrong nobody wants to know.
Good luck
Danny b
Nokia Accredited Installer
If my answers help you, give me a Kudos. Its like a pat on the back.

Satellite L870-165 does not work after being repaired by their service

Laptop Toshiba warranty does not work after being repaired by their service twice.
Model: Satellite L870-165
Computer will not boot, stays with black screen stating: No bootable device-Please restart your system
After reboot still happening the same.
I called Toshiba phone incident and after trying several options I said take him to repair the service.
They first told me it was the hard drive, then phoned me to indicate that reinstalling and finally it was the motherboard, which supposedly changed. The day after being picked computer repair returned to give exactly the same error, only malfunctioned one evening.
After another call to 902 the Toshiba warranty service, I went back to take the service, this time I changed the hard drive. When I got home the computer did not start even once, again gives the same error.
I believe that this team comes with a factory default so that its solution is not easy because even the technical service told me that I did not know what else to do with it.

>Computer will not boot, stays with black screen stating: No bootable device-Please restart your system
This message pops up because the notebook cannot find the Windows system.
There could be either an problem with the HDD or maybe the HDD is OK but the Windows system isnt preinstalled properly.
You said that the service agent changed the HDD. But did someone install the Windows system?
You can try to do it yourself take your recovery disk (hopefully you created such disk in the past) and boot from the recovery disk in order to install the system.
In case booting from the Disk would not be possible, go to BIOS (F2) and disable the secure boot and change from UEFI to CSM mode

Feedback for nokia repairs

is there some sort of feedback service for nokia repairs?
is there an evaluation form?
I returned my n97 for 3 main reasons, scratched lens, gps not working and primarily and any call on 3G at 900Mhz, was of a quality so low that people literally could never understand what I was saying. Aswell as those 3 main reasons i reported that the phone would crash, freeze, or restart on a daily basis.
This was my experience... with nokia care
1st time they returned my handset and told me it was fine, they reinstalled the firmware, which I was clear I had already done myself.
2nd time they returned my handset, this time flashed to v11 firmware insisting that call qulaity was fine, before I sent it off i was very clear they need to test 900Mhz 3G as it is ONLY this that is faulty (which is what they have in my home town, repair centre is in 2100mhz area) (it already had v12 on it when i sent it off) (fixed lens though)
3rd time I insisted I wanted a new handset, or i would be talking to fair trading. they replaced with someone elses handset (and left some of the old persons settings such as internet profiles on it), (also once again has a scratched lens), but it fixed the call issues. gps is still dodgy as. This phone had someones own purchased screen protector on it, and also had very dirty keyboard and arrows from heavy use with dirty hands. wheras the one I sent away was in 'as new' condition.
So far I have hung onto this phone simply because each time i did this it was AT LEAST a week without my phone, that i am paying through the nose for, and each time it comes back I have to restore my phone and reinstall everything (I also discovered that backups made with the ovi suite beta cannot restore)
I am one very unhappy customer, and I would like to share my experience with nokia repairs via some sort of feedback, aswell as with nokia customers. I beleive that it is only fair that the company receives negative attention when they treat their customers so badly.

Alex... i presume.
I have a similar story as to my 'local' repair centre (Australia too) a couple of years ago and yes I was quite unhappy, although I did eventually (3 times) get the phone replaced.
As for my Carrier (Optus) they are very helpful and prompt, however they were unable to fix a very simple issue that a Local shop fixed in less than 3 days! Firmware issue - dead phone. So in reality... you are 'stuffed' either way!
In 17 years, I have only ever owned 1 phone branded differently to a Nokia but I am starting to think they will not have my next sale.
As for this N97... how bad is some of the things on it?
No office doc reading software unless you buy the software extra?
I have only ever sent 20 sms's according to the Menu heading but inside there are many more than that and the number never changes!
Now I have a Mass Memory Error, that is very annoying and I guess another fight is coming up between the Carrier and Nokia?
Good job I have a good lawyer friend, because I might need I this time!
Stephen

Is the Nokia Repair Centre really this bad???

Well it's a sad day for me, earlier this year due to a weak design of the 1520 my digitizer cracked. So I finally scraped the £125 required to replace the screen as it's calassed as an out of warranty repair and sent my phone off for repair and that was just the start of the problems.
So paid the money for a cosmetic out of warranty repair but then no communication on when the phone would be collected or even any communication to acknowledge payment except the money service WorldPay who the transaction went though.
After numerous calls to Anovo and Microsoft being shoved from pillar to post a nice lady at MS sorted out the collection on behalf of Anovo.
After a week or so I suddenly had an email from WorldPay saying I had had a part refund but without any explanation.
I then a few days later received an email from the Nokia Repair Centre but it had no content apart from a failed download message.
I then checked my phone via the Nokia Technical Support site to discover the phone was now being returned to me, good news or so I thought.
And today the phone arrived!!!! and it has not been repaired, no explanation as to why not and right from the start no way to actually contact the repair team to even ask them what they are playing at and why the phone was not repaired.
I am disgusted with the way I have been treated and while I had most of my money returned it has still cost me £12.83 to basically send my phone on a nice little holiday.
Lets hope this is a one off and not the normal experience customers will receive.
I have been a Windows Mobile MVP and fan since 2002 and now a Windows Phone technical supporter on forums and MS ExpertZone since it's launch and never experienced such a poor quality of service until now. I really hope this is not the future of things to come.

Sorry to learn about your experience, awarner. Given your current situation, we recommend contacting your local support team and inquire about the repair history of your phone: http://www.microsoft.com/en-gb/mobile/contact/.
Keep us posted with the outcome.

In Pages 5.1 how do I change the default spacing after a paragraph? I used to be able to do this with the inspector. I no longer see the option.

In pages 5.1 I was wondering how to change the line spacing after a paragraph.

This is from the online Pages Help . You have the option to the Help in your Pages Help menu
Adjust line spacing
You can adjust the spacing between lines in a paragraph, and change the amount of space before or after a paragraph.
Click in the paragraph whose spacing you want to change, or select one or more paragraphs.
In the Text pane of the Format inspector, click Style.
Click the disclosure triangle next to Spacing, then choose an option from the pop-up menu:
Lines: Choose when the distance between ascenders (parts of letters that extend to the top of the line) and descenders (parts of letters that extend below the line) should stay the same. The space between lines is proportional to the font size.
At least: Choose when the distance between lines should remain fixed (but not to overlap if the text gets large).The distance from one line to the next will never be less than the value you set, but it may be larger for larger fonts to prevent overlapping text lines.
Exactly: The distance between the baselines.
Between: The value you set increases the space between the lines, instead of increasing the height of the lines. By contrast, double-spacing doubles the height of each line.
Click the arrows next to the spacing field to set the amount of space for the option you chose.
To adjust the amount of space before and after the selected paragraph, click the arrows for Before Paragraph and After Paragraph

When I try and open Microsoft Word 2011 documents they start opening one after another at a rapid speed and I can't stop it. I reboot and same thing happens?

When I try and open Microsoft Word 2011 documents on my IMAC they start opening one after another at a rapid speed and I can't stop it. I reboot and same thing happens. The documents open in rapid succession on their own and don't stop until I force close or after maybe 100 or more open I start getting the following message for each document attemting to open "This document could not be registered. It will not be possible to create links from other documents to this document" and then in paretheses the name of the document. After I click okay another trys to open. Any suggestions?

If you had multiple documents open and quit the app without closing all of the docs first, it will open them again when you launch the app. Open Word, and then close all the documents, you may be asked to save the document, if the document was already saved but you made changes to it before you quit the app, you may need to save the changes first, shorcut ( command and s keys). After you close all of the documents then quit the app and restart the computer. See if this works.

IMEI changed to 'generic' one after Nokia repair? ...

Similar Messages

Maybe you are looking for