IMEI number, wifi address and bluetooth missing

IMEI number, wifi address and bluetooth missing. is there any way we can fix this?

See if http://support.apple.com/kb/TS1559 helps.

Similar Messages

  • TS1559 i have my wifi-address and still i cannot turn on my wifi.. help!! i even tried restoring my iphone4s

    i have my wifi-address and still i cannot turn on my wifi.. help!! i even tried restoring my iphone4s.. is this iOs problem or something else?

    Hi Mikhast,
    I am having the exact same trouble.
    The problem is as below except the wifi address is not missing.
    http://support.apple.com/kb/TS1559?viewlocale=en_US&locale=en_US
    Have you found a solution yet?

  • HT201210 hi everyone, i have a problem about my iphone 4S, doesn't work with wifi connection and bluetooth since upgrade to the IOS 7.0.3. Can anyone can help me tosolve this problem?????Thank's regards paulus

    hi everyone, i have a problem about my iphone 4S, doesn't work with wifi connection and bluetooth since upgrade to the IOS 7.0.3. Can anyone can help me tosolve this problem?????Thank's regards paulus

    Try the suggestions here to see if they resolve your problem:
    http://support.apple.com/kb/ts1559
    If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

  • I install windows 8 in my macbook pro, the problem is it cannot detect wifi connection and bluetooth

    I install windows 8 in my macbook pro, the problem is it cannot detect wifi connection and bluetooth, because when i click the wireless in settings there are no choices... but when i use the mac os, everything is fine, the wifi, the bluetooth everything is functional, can you help me fix this problem? help will be much appreaciated.. thanks

    How did you install Windows? Did you use Bootcamp Assistant or did you use a virtual machine like Parallels, Fusion, or VirtualBox.
    If you used Bootcamp Assistant, did you download and install the Windows Support software (drivers) in accordance with the Bootcamp instructions?

  • HT1695 I have no wifi address  and wifi button greyed out not functioning

    No wifi address and no wifi function button is visible but not responding
    iPhone 4S have tried network reset but still no change ... Appreciate your help
    Neeeeeeed wifi

    Read here:
    http://support.apple.com/kb/ts1559
    If nothing works, make an appointment at an Apple store.

  • I can't connect to wifi network and bluetooth on iPhone 4S.  Need help.  Have already rebooted everything and reset network setting

    I can't connect to wifi network and bluetooth on iPhone 4S.  Need help.  Have already rebooted everything and reset network setting

    I have the same problem; tried a phone restore, both restoring data and setting up as new phone with factory settings, reset all settings, re-boot, remove apostrophe, put in fridge, you name it!
    I think there's quite a few iphone 4s users with the same problem!
    I called Apple they said it's a hardware problem, but it has worked for nearly two years; they say go to the Apple store and they can provide a replacement phone for approx. £150!
    I've been into the O2 shop where I bought it and they knew the problem exactly; said they had sent a few phones off for repair and had them back awith a report they cannot fix it because it's a software problem!
    An assistant in the shop had the same issues; logic says it's a software problem and hopefully Apple will fix it with a patch but at the moment they seem to be avoiding everyones comments!
    If anyone else has any ideas these would be appreciated?

  • Disabled WiFi with no Mac address and bluetooth is off!

    i have a iphone 3GS bought model is MC131TH and tried to upgrade it so many times (now its 4.0.1) with no solution the wifi is disabled and when checking the about there is no wi-fi address and it say N/A. bluetooth address is there but i can not enable it knowing that the phone is simfree
    please adv what to do i tried every thing, i even tried returning it to geneva store but they said its bought from Thailand so i must go there and return it!

    Howdy TrumpetCharlie,
    We've an article that can help get your WiFi working normally again.
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    http://support.apple.com/kb/HT4628
    Cheers,
    Allen

  • After upgrade to ios5, wifi disabled and bluetooth not working

    After I upgraded my 3gs to ios5, my wifi is permanantly disabled (just says "No Wi-fi" in light gray under settings menu). I also am having problems with my bluetooth. I can see my old connections/devices, but cannot connect to them anymore.
    Any ideas how to resolve this?
    Thanks.

    Have the same issue. I ugraded my iphone 4 to ios5, wifi shows no wifi and bluetooth keep searching. Even my iphone automatically shut down after 1 day. 
    I have reset all the setting, configure my iphone as new iphone, but still the problem remains same.
    Can any one provide help on this?

  • Orange light of f12 key is stuck and wif-fi and bluetooth are not working

    Since yesterday morning, I am facing this problem with my laptop. I can't use wi-fi and bluetooth on my laptop becasue the F12 key light is orange and it is stuck at orange, it is not turning white. Usually when I start my laptop that light stays orange for 2 seconds and then turn to white and I use my wi-fi. But now it is stuck at orange and wi-fi is not working. I am pressing that key again and again and it displays on screen that Airplane mode is on and off but nothing is happening and the light is stuck at orange. Network adapters are not showing wireless drivers, only ethernet driver can be seen of Realtek and network connections also not showing any wireless devices. I have done the system restore as well but nothing resolved. Kindly provide a solution regarding this. My laptop model is : HP 15-d008tu Notebook PC

    Hi,          Peform the steps listed in the below link http://support.hp.com/us-en/product/HP-15-Notebook-PC-series/6529963/model/6622223/document/c03535285/

  • Slow Bootup and Bluetooth Missing

    Hi Apple Experts,
    Am running 10.9.2 on a 2011 iMac and i've never had no issues until now, both these issues appeared at the same time.
    My iMac has started booting very slow, it sticks between the startup Chime and the Apple Logo & Gear showing for around 2-3 Minutes.
    Also my Bluetooth settings are missing from System Preferences and on the Top tool bar is states "Bluetooth: Not Available" and if I goto System Report , the Bluetooth setting says "No Information Found."
    I have tried:
    - Deleting com.apple.Bluetooth.plist etc as suggested loads on here
    - Resetting SMC & Pram
    - Running both AHT (No Hardware Issues found)
    - Shutting down with USB's etc unplugged as Apple suggested in the Bluetooth help page
    - Clean Install (This made the Bluetooth setting vanish from the Top tool Bar)
    - Reinstalling the OS
    - Restoring from a old Time Machine Backup
    Anyone else got any more ideas?

    No one have any more ideas?

  • Thinkpad Edge E330 wifi problem, wifi radio and bluetooth not working

    hello gays,
    I have win 8.1, and recently my Wi-Fi does not work. I tried everything, I remove the driver and installed again and again with no results. I have the pci mini express.
    I install the Lenovo diagnostic tool and here are the results: 
    Can anyone have an idea for a solution?
    Thanks…

    Hi Shlomi1204,
    Welcome to Lenovo Community!
    As per the query we understood that you are facing issue with Wifi on your ThinkPad Edge E330.
    The warning indicates that Wifi is not enabled, and to enable it you have to press FN+F9 simultaneously. When you press this key, a list of wireless features is displayed. You can quickly change the state of each feature on the list.
    Notes: If you want to use this button to enable or disable the wireless features, the following device driversmust be installed on your computer beforehand:
    Power Management driver
    Onscreen Display Utility
    Wireless device drivers
    For detailed information on the wireless features, refer to “Wireless connections” on page 29 from the user guide.
    Hope this helps.
    Best regards,
    Hemanth Kumar
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • HT1222 MY IPHONE DOESNT HAVE WIFI SIGNAL AND BLUETOOTH..

    my i phone doesnt have a wifi and bluethooth signal... how can i fix this...?

    If Wi-Fi is grayed out, try taking a look at this Apple doc -> iOS: Wi-Fi settings grayed out or dim
    If Wi-fi is working but you are unable to get the iPhone to connect to a Wi-Fi network, try running through the iPad - Wi-Fi Assistant

  • TS1398 My Wifi Networks and Bluetooth Bars are greyed out and unavailable.

      How do I get them to turn back on?  I have already restored it through iTunes and reset network settings on the ipod touch.

    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    It is frequently a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I need IMEI number, make, model and memory size of phone for insurance claim

    Hi Xanadu,Thank you for the info.What the insurers have asked for though is documentary proof of these details. Ie; something from EE that I can print off and send to them.Any suggestions ?Thanks

    Hi,
    Basically your insurers are trying to fob you off and are implying they don't believe you own the phone as who keeps this information?!?!
    You need to call your insurers and ask them to arrange a "three way call" with EE and you and then they can ask EE all the questions they want. If they again fob you off (which is likely) tell them you want to complain and intend to escalate this issue to FOS  http://www.financial-ombudsman.org.uk/   (this costs them £550 if you complain to the FOS) and then they will have to refer your case to complaints who will likely be the actual insurer/underwriter and then you will get your claims dealt with.
    Hope this helps.

  • IMEI number is omitted from my iphone and it is on searching. what i shoud do?

    19 Aug 2014
    To whom it may concerns,
    3 months ago i bought iphone 5s, now there is no antenaa on it, is is on searching, also IMEI number is omitted and it is impossible to work with it.
    i asked some expert people and they said that it is a hardware problem i i must take it to an apple store.
    please help me to know what should i do?
    waiting for your answer i remain
    best regards
    moji

    Do as the experts suggested - take it to an Apple Store. Be advised, the
    most common cause of lost IMEI is due to a failed attempt at hacking
    the iPhone - which voids the warranty.
    How do you know there is no antenna on it? If the iPhone has been opened,
    Apple will not touch it.

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