IMessage and FaceTime have disappeared after iOS6.1.2 download

I just got a new iPhone and after downloading iOS 6 I discovered that the iMessage and FaceTime apps were missing. I tried using 'search' but it came up with no results for either feature. I then moved on to check if they were still listed in settings - they were, they were also both turned on. I have reset the phone and the home screen and come up with no luck - go can I get them back?

There is no facetime "app" on the iPhone. There never has been. It's accessed through contacts. There is also no separate iMessage app. It's integrated with messages.

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TS4268 Ever since iMessage and FaceTime have existed, they have not worked on my iPod.

Ive tried to sign in with many different emails and I've googled every possible solution and nothing works. I've had my iPod for about 2 years and iMessage and Facetime have never worked for me. I've also had two different iPod in this 2 year time period, because one broke (both 4th generations) and iMessage and Facetime didn't work on either of them, so it's gotta be my email or something, right? Not the iPod? Idk, maybe I'll just buy the 5th generation...

is your iDevice jailbroken? thats probably the only thing I can think of thats making it not work, try going to a apple store and see if they can help

Imessage and Facetime activation woes after ID change.

Hi all,
I had to change my Apple ID due to an email change. I then started the process of changing my Apple ID on my iPad 3 and my iPhone 3Gs.
iCloud is working fine and so is the app store (I can install new apps and update old apps). The problem comes with iMessage and Facetime. Whilst I have managed to input the new ID and password (using the 'put in the wrong password until it asks for the ID again' method) it will not verify or activate.
Once I have entered the new username and password on the Enter Apple ID page, I hit 'Sign In'; this then takes me to a page saying 'People will message you using your email address. What email address would you like to use?' Sometimes it then goes back to the Sign In page without any action from me and other times I get to hit 'Next' (the address is already filled in with my email which is the same as my Apple ID). It then goes through the verification process which fails, saying 'Unable to verify addres. An email with verification link has been sent to the above email address'.
The email address is verified if I check my Apple ID online and no email ever appears in my email; I have checked the Spam etc.
I have tried doing a 'Reset All' and also a 'Reset Network Settings' (although I have no network problems).
This problem occurs in the same way on both my iPhone and my iPad which makes me think it is an account problem and not a device problem. Do I need to go through the registration process with both devices using the new Apple ID or could there be another problem?
I have searched the forums but can't find exactly this problem being solved elsewhere.
Many thanks.

Hi Karl.
Thanks for the tips, but when I wrote earlier:
"Tried all that, but unfortunately nothing worked.
Both iMessage and FaceTime used to work properly always, and the problem started after updating to iOS8.
I followed all the steps you suggested, including the annoying reset, but things are just the same."
I was referring to a similar suggestion made by ManSinha where he said:
"Log out of iCloud
Reset the phone
Then Log back into iCloud
Then reactivate iMessage and FaceTime"
Also followed the steps suggested in the Apple support papers you mentioned, but things are still the same.
I think I'll have to wait for my next trip to USA or Europe where I can visit an Apple store and work out things there.
As a matter of fact, I'm about to receive my new iPhone 6 in these days (brought by a friend of mine from USA), and hopefully I'll be having my services back, but I'm still worried by this iPhone 5s issue because I'm passing it to my son.

Is anyone else having trouble getting the imessage and facetime to activate after the IOS7 update?

I have updated to the IOS7....my imessage or facetime did not automatically activate....i have now tried for 2 days to activate both my imessage and facetime and I keep receiving Imessage activation error that reads could not sign in. Please check your network connection and try again....Anyone else having these issues? Or does anyone know how to resolve?

Have to talked to the developer? Gone to their site? Do they have an update out for the newer OS?

IMessage and FaceTime lost password after restart Macbook Air

Have a great day!
Need your help. After rebooting my Macbook Air (11", mid, 2012, OS X 10.8.3 (12D78)) need re-enter password for Facetime and iMessage. I'm not hard to input passwords, but no such problem on the iMac. Please tell me how to fix this bug. Thanks in advance for your help!

Hi,
This sounds like you may have imported the Keychain from one computer to another and then don't have Permission to Write to the Keychain.
You can migrate at setting up time the whole "Account" on one computer and recreate it on another.
However if you set up the computer and try and Drag various files over then some of them you will not "Own" and therefore not have Permission to Write to them.
If you go to Application/Utilities and open the Keychain Access app however login Keychains does it show ?
(It may display others for System and System roots and possibly Microsoft if you have Office).
In the Finder > Go Menu > Go to Folder type ~/Library/Keychains in the dialogue box that appears.
In this folder how many Keychains are there ? (login.keychain)
Highlight the login.keychain and then do a Get Info (CMD and i Keys together)
Scroll to the Bottom
Your Account shortname should appear in the List.
Highlight it
Use the cogwheel icon at the bottom.
This should read "Make yourshortname (me) the owner" and it should be greyed out for you to Own it.
Your entry should have Read and Write Permissions in the List.
i.e. Make ralph (me) the owner is greyed out as I already Own it (it cannot be done again) and I have Read And Write Permissions.
9:07 PM Sunday; March 31, 2013
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

TS4268 iMessage and Facetime have a "Waiting for activation" message. What do I do?

Facetime and iMessage have a "Waiting for activation" error message in the setting section.
Need help figuring out what to do.

iMessage is currently down. You can always check system status at: http://www.apple.com/support/icloud/systemstatus/

Imessage and facetime not working after installation of iOS 7

is anyone else experiencing that? what is Apple doing to fix it?
cheers

Hi patanair,
Welcome to the Apple Support Communities!
I know it can be very frustrating when your services do not activate as expected. For FaceTime and iMessage specifically not activating, there are some very specific and helpful steps to take. Please read over and follow the steps provided in the attached article.
iOS: Troubleshooting FaceTime and iMessage activation
Have a great day,
Joe

Since I updated to iOS 6 my iMessage and Facetime have not been sending or recieving any messages or calls. How do I fix this?

On iMessage it the bar fills up 80% but the stops and says FAILED in read under the message. On my facetime it will wait a while and then say "Disconnected" it is not my internet that is the problem. It worked fine before I updated please give me any solution. (i have tried signing out and back in)

I think I've fixed it !!
not sure if this will work for everone but I noticed when you go on settings>messages>Send & Receive it was displaying my Apple ID twice and underneath where is says "You can be reached by iMessage at:" , it was displaying my email address twice as well, so I clicked on my Apple ID and signed out, restarted my ipod and signed back into iMessage in the settings and it just displayed my apple ID and email once. Next I restarted my router and my Ipod Touch 4g IOS 6 and it was working again !!! . Not sure if this will work for everyone but I just ****** around with it and it seems to be working for now anyway

My iMessage and Facetime have totally stopped working on my macbook pro - im still connected to wifi and my internet is working fine...what happened???

Help! My Facetime and iMessage just totally stopped working on my MacBook Pro - my wifi is still connected and all other apps/internet are working fine. What happened??

Associate your mobile number with your Apple ID, if you haven't already done so.
Sign out of iMessage on the Mac:
          Messages ▹ Preferences ▹ Accounts ▹ Sign out
and on the iPhone:
          Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
Then, on the phone, tap
          Use Your Apple ID for iMessage
Sign back into iMessage on both devices and test. If there's no change, you may have to wait for a change in network conditions.
Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com.

IMessage and FaceTime not working with new Mountain Lion download

Just downloaded Mountain Lion onto my Macbook pro, when I try to add my iMessage account to messages or log in to FaceTime, a window pops up saying the server encountered a problem processing registration. How do I fix this? The simpler the explanation the better, thanks.

It sounds like you did the first part of the following. Thus it seems yo have to try the second parts evenought you do not want o signout on the iPhone
Phone number missing on OS X
If your phone number isn't listed on your Mac, follow these steps:
Update to the latest version of OS X on your Mac.
Verify that you're using the same Apple ID that you're using on your iPhone.
Sign out of your Apple ID at these locations on your Mac:
Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
FaceTime > Preferences. Select your Apple ID, then click Sign Out.
Close FaceTime and Messages on your Mac.
Open FaceTime and Messages, then sign in to your Apple ID in Preferences.
If your phone number still isn't listed on your Mac, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign out of your Apple ID on your Mac at the following locations:
Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
FaceTime > Preferences. Select your Apple ID, then click Sign Out.
Close FaceTime and Messages on your Mac.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Send & Receive and also in Settings > FaceTime.
Open FaceTime and iMessage, then sign in to your Apple ID in Preferences.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage

Hello I am experiencing some problems for my iMessage and FaceTime. I did the steps the Apple provided online and I still can't get it to work. My updates are up to date. Everything is working fine it's just that the Apple iMessage won't except anyth

hello I'm experiencing some problems with my iMessage and face time. I did with Apple provided me online. I did the steps. Nothing will work, it keeps saying activation turn on Wi-Fi when my Wi-Fi is turned on. As soon as I got this on Christmas. iMessage and FaceTime have not been working. My Apple and ID password are correct. Everything else is working fine. My iOS updates are up to date, everything is fine except FaceTime and iMessage

Did you try everything here?
iOS: Troubleshooting Messages
Using FaceTime and iMessage behind a firewall
iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues
In the future saying your tried the Apple on-line articles does provide us with information as to which ones you found and tried

Unable to activate iMessage and FaceTime on my current number

Hi all.
I have an iPhone 5, I've changed from my Spanish SIM to my English SIM. Now keep getting the activation errors when I try to activate iMessage and FaceTime. It activates to my apple id emails, but my phone number appears dimmed and not ticked. I have tried all the methods I've found online: activating and disactivating, switching my iPhone on and off too, reseting, restoring, changing my apple id password, updating my old number under my apple id to my new one. Nothing has worked. Then I tried to send an iMessage to myself, and I discovered that my number that iMessage can be sent to is my old Spanish number, although the number that appeared under iMessage send and receive is my English one. So I have just tried my Spanish SIM. And iMessage and FaceTime have been activated instantly with my Spanish number. I dis activated again both and put back my English SIM. Now, if I try to activate iMessage and FaceTime, I still get the activation errors, but the number that appears dimmed and not ticked is my Spanish one.
Quite annoying, and I can't seem to be able to find where the mistake is.
Thank you for your help.
Txiki

Have you tried taking out the sim card and iMessaging using the phone on Wi-Fi only? If it still is an issue then the sim card has nothing to do with it and you would most likely have to do a wipe by Erasing all content and Settings.
Since you had the phone unlocked and it was activated already with one number... In order to remove that number, so that it doesn't keep being an issue, is to do a full reset. This will allow you to go through the activation process again with the new number being selected for iMessaging if you set up the phone using cellular connection.
I know this is most likely not the easy solution you were seeking but to be honest... Sometimes starting fresh is a good thing . Good luck sir!

TS4268 iMessage and FaceTime activation

iMessage and FaceTime have always worked on my ipad until now. Now I keep trying to activate both and I keep getting the warning to check the network settings but everything is fine. I even did a reset. Is there anything else I can try to make it work?

FaceTime and iMessage Activation
http://support.apple.com/kb/TS4268

After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. Apple care does not know what is the cause. Please help

After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.

I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272

After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.

After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.

Have you tried to reboot your phone(hold home and lock button simutainiously)?

IMessage and FaceTime have disappeared after iOS6.1.2 download

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