IMessage and FaceTime lost password after restart Macbook Air

Have a great day!
Need your help. After rebooting my Macbook Air (11", mid, 2012, OS X 10.8.3 (12D78)) need re-enter password for Facetime and iMessage. I'm not hard to input passwords, but no such problem on the iMac. Please tell me how to fix this bug. Thanks in advance for your help!

Hi,
This sounds like you may have imported the Keychain from one computer to another and then don't have Permission to Write to the Keychain.
You can migrate at setting up time the whole "Account" on one computer and recreate it on another.
However if you set up the computer and try and Drag various files over then some of them you will not "Own" and therefore not have Permission to Write to them.
If you go to Application/Utilities and open the Keychain Access app however login Keychains does it show ?
(It may display others for System and System roots and possibly Microsoft if you have Office).
In the Finder > Go Menu > Go to Folder type ~/Library/Keychains in the dialogue box that appears.
In this folder how many Keychains are there ? (login.keychain)
Highlight the login.keychain and then do a Get Info (CMD and i Keys together)
Scroll to the Bottom
Your Account shortname should appear in the List.
Highlight it
Use the cogwheel icon at the bottom.
This should read "Make yourshortname (me) the owner" and it should be greyed out for you to Own it.
Your entry should have Read and Write Permissions in the List.
i.e. Make ralph (me) the owner is greyed out as I already Own it (it cannot be done again) and I have Read And Write Permissions.
9:07 PM Sunday; March 31, 2013
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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Imessage and Facetime activation woes after ID change.

Hi all,
I had to change my Apple ID due to an email change. I then started the process of changing my Apple ID on my iPad 3 and my iPhone 3Gs.
iCloud is working fine and so is the app store (I can install new apps and update old apps). The problem comes with iMessage and Facetime. Whilst I have managed to input the new ID and password (using the 'put in the wrong password until it asks for the ID again' method) it will not verify or activate.
Once I have entered the new username and password on the Enter Apple ID page, I hit 'Sign In'; this then takes me to a page saying 'People will message you using your email address. What email address would you like to use?' Sometimes it then goes back to the Sign In page without any action from me and other times I get to hit 'Next' (the address is already filled in with my email which is the same as my Apple ID). It then goes through the verification process which fails, saying 'Unable to verify addres. An email with verification link has been sent to the above email address'.
The email address is verified if I check my Apple ID online and no email ever appears in my email; I have checked the Spam etc.
I have tried doing a 'Reset All' and also a 'Reset Network Settings' (although I have no network problems).
This problem occurs in the same way on both my iPhone and my iPad which makes me think it is an account problem and not a device problem. Do I need to go through the registration process with both devices using the new Apple ID or could there be another problem?
I have searched the forums but can't find exactly this problem being solved elsewhere.
Many thanks.

Hi Karl.
Thanks for the tips, but when I wrote earlier:
"Tried all that, but unfortunately nothing worked.
Both iMessage and FaceTime used to work properly always, and the problem started after updating to iOS8.
I followed all the steps you suggested, including the annoying reset, but things are just the same."
I was referring to a similar suggestion made by ManSinha where he said:
"Log out of iCloud
Reset the phone
Then Log back into iCloud
Then reactivate iMessage and FaceTime"
Also followed the steps suggested in the Apple support papers you mentioned, but things are still the same.
I think I'll have to wait for my next trip to USA or Europe where I can visit an Apple store and work out things there.
As a matter of fact, I'm about to receive my new iPhone 6 in these days (brought by a friend of mine from USA), and hopefully I'll be having my services back, but I'm still worried by this iPhone 5s issue because I'm passing it to my son.

IMessage and FaceTime have disappeared after iOS6.1.2 download

I just got a new iPhone and after downloading iOS 6 I discovered that the iMessage and FaceTime apps were missing. I tried using 'search' but it came up with no results for either feature. I then moved on to check if they were still listed in settings - they were, they were also both turned on. I have reset the phone and the home screen and come up with no luck - go can I get them back?

There is no facetime "app" on the iPhone. There never has been. It's accessed through contacts. There is also no separate iMessage app. It's integrated with messages.

Is anyone else having trouble getting the imessage and facetime to activate after the IOS7 update?

I have updated to the IOS7....my imessage or facetime did not automatically activate....i have now tried for 2 days to activate both my imessage and facetime and I keep receiving Imessage activation error that reads could not sign in. Please check your network connection and try again....Anyone else having these issues? Or does anyone know how to resolve?

Have to talked to the developer? Gone to their site? Do they have an update out for the newer OS?

Imessage and facetime not working after installation of iOS 7

is anyone else experiencing that? what is Apple doing to fix it?
cheers

Hi patanair,
Welcome to the Apple Support Communities!
I know it can be very frustrating when your services do not activate as expected. For FaceTime and iMessage specifically not activating, there are some very specific and helpful steps to take. Please read over and follow the steps provided in the attached article.
iOS: Troubleshooting FaceTime and iMessage activation
Have a great day,
Joe

HT1199 Lost password on my MacBook Air

Reloaded OS 10. Now sign on password does not work

Which OS version did you "reloaded?" Your system profile confirms you are using Leopard (Mac OS X (10.7.5)). Yet, you posted in the Snow Leopard forums.
Need clarification to provide the proper troubleshooting suggestions. In the meantime, see KB Article: http://support.apple.com/kb/HT1274 Changing or resetting an account password

Messages and FaceTime keep disconnecting from my MacBook Pro.

iMessage and FaceTime keep disconnecting from my MacBook Pro. I’ve never turned either of them off on my computer, but every time I turn them back on, they work for about a week, and then I start getting messages and phone calls on my iPhone and iPad but not on my MacBook. Is anyone else having this problem?

I'll ask the hosts to move this post to Yosemite.
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IMessage and Facetime account don't work anymore in my macbook (Yosemite)

Currently using Yosemite 10.10.3, I can use the iMessages account on different iphones and ipad I own, even a new one just configured.
On my Macbook (I think since Yosemite beta upgrade but not really sure) can't login the imessages account anymore ( I can use other accounts like Google, Bonjour, etc...). I was using imessages for a long time on the same Macbook with Maverick.
Now I get a login error: Can't access, verify network connection and retry, etc... but the network is ok and I'm using correct credentials, the same I use on apple store and apple web site.
On Facetime login I can't get any answer and keeps waiting for login (using the correct or even an incorrect password).
Any suggestion ?

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait for it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
           ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
           ▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
           ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
          Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.apsd.plist
Right-click or control-click the highlighted line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 12
Reset the NVRAM.
Step 13
Reset the System Management Controller (SMC).
Step 14
Reinstall OS X.
Step 15
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.

Imessage and facetime not letting me sign in macbook pro

I have a mac mini, an iphone and a MacBook pro. I have no problems using imessage and facetime in two of my devices. MacBook Pro is not letting me sign in. Facetime is sending me a message to check my network and I don't have any problem with that and imessage is doing nothing. I write my Apple ID password and it start acting like it is gonna work but nothing happen. In my phone I am trying to set availability to the Text Message Forwarding but is asking me for a code I don't have and is not sending it to the MacBook Pro either. Thanks for helping me!

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
           ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
           ▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
           ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
          Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.apsd.plist
Right-click or control-click the highlighted line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 12
Reset the NVRAM.
Step 13
Reset the System Management Controller (SMC).
Step 14
Reinstall OS X.
Step 15
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.

My iMessage and facetime is not working after updating to ios 7... My ipad works perfectly and it's the same apple id. Any answers or reasons why on the iPhone 5 is not working???

My iMessage and facetime is not working after updating to ios 7...
Any answers on how to fix it? I've tried to restart, restore connected to itunes, but nothing.

ACTIVATING FACETIME AND IMESSAGES
Activating Facetime and Imessages on your phone requires the ability to send SMS messages and depending upon where you are that might be an international SMS. Check with your carrier to see if your plan supports sending of international SMS messages. If you are having trouble activating Facetime or Imessages turn them both off on your device and reset the device (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost)). Wait for the device to restart and wait a minute and turn Facetime and imessage back on and wait for activation. If that does not fix things read the following articles:
http://support.apple.com/kb/TS4268
http://support.apple.com/kb/ts3367

I am having a problem with my iphone 4s "To finish setting up iCloud, iMessage, and FaceTime enter the apple ID password..."

I was using my iphone just like any normal day and out of blue it went off because I let the battery die
it was 1% and I didn't put on charger, I forgot
so I put it on charger just like any normal day and it charged for sometime then it started to turn on
suddenly I got a weird screen on it a pic "iOS 6" and slide button saying "slide to set up" with all languages
I pulled that slide button
I found a screen of
Apple ID Sign In:
To finish setting up iCloud, iMessage, and FaceTime enter Apple ID password for ********@icloud.com
password:
so I wrote my password then clicked next
it got me to another screen saying "Updating iCloud settings...."
then it kept loading and loading so I restarted my mobile then I did all the above steps again
the next time it loaded fast and got me a new screen saying :
Your iPhone is now set up.
You're ready to start using the most advanced iOS ever
Start using iphone
and when I click on start using iphone, the iphone restarts itself and repeats the steps again !!!!!
I've tried everything, restarting my iphone, doing the steps, respring, clicking on home and off button, EVERYTHING !!!!
but it keeps redoing that stupid steps without any end
please HELP ME!! I need my iphone back!!!

weird, i would try to restore through iTunes and set up as new as a test.

I can't sign in to my iMessage and FaceTime after getting a new apple ID account. What should I do to solve it?

When I got my iPad I created a new apple ID it was working fine but then one day when I went to the app store and checked my apple ID, as usual it asked for a password, I typed the password in and was very sure it was the right one because i've been using it for a long time. Then it said incorrect password. I tried to type it in again and again and again but it still said incorrect password. We checked if it still exists on apple.com but then it said no apple ID found or no matches to our records or something like that. So I decided to get a new one but still used the same email. I found out that if 1 email is associated with 2 different apple ID's it may cause problems but as I said we checked if the old one still existed on apple.com it said it didn't so I thought it was fine to use the email again. After that the app store was working fine. I can install games and apps. I knew I had to sign in to iMessage and FaceTime again because of the I got a new apple ID but whenever I try signing in, it always says "Incorrect password" and sometimes "check you internet connection". I've tried signing in over and over again but nothing worked I still can't sign jn to iMessage and Facetime. What do you think I should do?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Troubleshooting Messages http://support.apple.com/kb/TS2755
 Cheers, Tom

After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. Apple care does not know what is the cause. Please help

After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.

I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272

At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store. Face to an error: can not connect to iTunes Store. What's wrong? My apple Id is working on my MacBook Pro as well.

At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps

Try
Can't connect to the iTunes Store

IMessage and FaceTime won't accept my Apple ID after upgrading to Mountain Lion

iMessage and FaceTime won't accept my Apple ID in order to activate after upgrading to Mountain Lion on my MacBook Pro.
My Apple ID works to sign in to the App store as well as on my iphone and iPad.
What do I need to do?

This Apple doc might help ya out -> iOS: Troubleshooting FaceTime and iMessage activation
Troubleshooting Apple ID activation
After each step, toggle iMessage and FaceTime off and then on again in Settings > Messages and Settings > FaceTime.
Update to the latest version of iOS.
Ensure that you have an active Internet connection. Check your Wi-Fi network using standard Wi-Fi network troubleshooting.
If you receive an error when signing in to your Apple ID, visit myinfo.apple.com, sign in to your account, and ensure that the primary email address has been verified.
Ensure that FaceTime has not been restricted: Settings > General > Restrictions > FaceTime.
In Settings > General > Date & Time, ensure that Set Automatically is on. If Set Automatically is on, but the incorrect time zone is displayed, turn Set Automatically off and then choose the correct time zone, date, and time. Then turn Set Automatically on again.
Enable iMessage and FaceTime while connected to another Wi-Fi network in a different location.

IMessage and FaceTime lost password after restart Macbook Air

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